Myntra.com Complaints & Reviews

I made a purchase on myntra and paid through bhim upi option, the amount was debited from my sbi account but my order failed. I got in touch with myntra and they haven't received the amount. There is some issue from the bank's side. However, the amount is cleared from the bank's side. It has been debited from the account and sent ahead is what they say. Myntra is saying that they haven't received the amount and are asking to wait for 10 days more. Every time i call them they ask to wait. Its been six days now and i didn't receive the refund as well. Please look into this matter and resolve it as soon as possible.

My transaction id is:[protected]
Date: 29 september 2019
Time: 10:24
Amount: 3774.82

Thank you

I ordered a product from myntra on sep 30, 2019 using my paypal account, the amount got debited but the order is not placed and when i contact to myntra they say that they have not git the money and they told me to talk to my bank and paypal customer service. I don't know why they are doing this but my paypal activity says the transaction is completed. I just want my money back. Myntra could not do this to me i am very old user of myntra. Please resolve the issue asap.

Have placed an order for a jacket for rs 2619.00 on 3 oct, 2019. Amount has deducted from my sbi account but no order placed is shown on myntra orders section. I have done a payment through paypal and have their transaction id as well as invoice id but myntra claims they haven’t received the order at their end. Cheaters and scammers this company has become, robbing people of their money. Fraud myntra

I ordered an elle 18 lipstick on 29th September. I receievd the lipstick today. The proce was worth Rs. 90. The lipstick is broken and used and not properly packed. This is the first time it has happened. I have always trusted Myntra and been a loyal customer. An action better be taken or I advocate not buying cosmetics from Myntra. Really disappointed.

I m very disappointed with the behavior of delivery man he used bad language with me he said i don't care about myntra complaint i will not deliver ur parcel used the word like tum landord hogi apni ghar par he aboused me as well. I asked him nicely when u will come firstly he ignores me than said ur address is not mentioned than past two days he haras me as well please take a action against him.. He already waste my two days now i asked him when he will come he aboused me nd disconnect my call... This is not the right way to handle customers... He made personal comment for me... Instead of saying sorry he give fone to other person said ladki h isliye kuch nhi boal raha what nonsense is this... Why he is expecting i should respect while he is not giving me any respect... Infact he was threatening me he will keep my parcel... He can't read my parcel address why u guys recurit this kind of people than that mad man expect me to be calm how i can be... Please do take a strick action against him otherwise other people also suffer like me..
Thanks
Komal

My order no. :[protected]-0099001 has been continuously declined day by day. The executive says to bring it like today but wouldn't deliver tomorrow. He is doing this for like, six days. I want my package as soon as possible. I also tried Myntra's "contact us" option. But everytime I try, it says that they aren't available at the moment. I tried to call the executive but the phone no. is not correct. I can't call the company either. Please look through this matter as soon as possible.

They don't deliver my product... Playing with my product.

My product deliver date was 29/09/2019

It is in kolkata from so many days..

One day it is in tollygunje, kolkata.. Next day it is in bhawanipur, kolkata... The next day again it is again in same place tollygunje.. And now today it is in chinnar park, kolkata
They are just moving this product from one centre to another in kolkata.

Even the custome care is worse. They don't tell me where my product is.. They just keep on saying sorry and wait till 07/10/2019. They don't even say why my product is revolving around the same city from so many days. Nor they give me their delivery centre location.

Please take action for playing.
Thanks

I have placed an order for a sari for rs 942.95 on 30th sep. Not only the amount for deducted twice from my icici account but also no order placed is shown on myntra orders section. I have done a payment through paypal and have their transaction id as well as invoice id but myntra claims they haven’t received the order at their end. Cheaters and scammers this company has become, robbing people of their money. Frauds

Myntra has just exceeded their limit.. They don't care about the customer.

They were to deliver my product on 29/09/2019. This is the delivery date.

Right now from 29th, they are moving my product from one delivery to another in the same city..

1st it was in bhawanipur on 30th (1km from my address). Next day it was moved to tollygunje.. They didn't even deliver me.. Now it has been moved to chinnar park (19 kms from me)

They are just playing with me.

I have called them several time. They don't even tell me in which centre my item is currently now. They just neglect me.

Till date they are playing with my product.

I’m krishna devnath. My order no. Is[protected]-9711301. I ordered an roadster shirt but instead of that i received an baby pyjama in the package. So i requested the return mentioning wrong product as a reason, but the collecting guy denied to accept the product and told me to. Call myntra for help. Which i tried but didn’t but there is no proper response to my problems. Please help me and take this product and refund my money back.

I ordered red tape men running shoes on 8th septemebr 2019, but received a damaged product with its side strap broken.
Even the cardboard packaging was also broken.
I raised 2 complaints to file return and refund request, but both the times it was declined.

Incident id - in[protected] [incident: in[protected]]

Incident id - in[protected] [incident: in[protected]]

P. S - i have had 4 orders in last 6 months from myntra, be it a makeup product, clothing, or shoes, most of products i received are damaged.
And this time they are not even accepting their mistake and declined the request.

It has been over 9days i still have not received refund yet on product return number: [protected]

Refund amount: rs. 1261.12 and return number: [protected]

Refund amount: rs. 588.00

Your order details
Order no.:[protected]-6804303
I have got the mail as refund initiated but till today there is no sign of any refund
... My item has been checked and returned properly with tag attached... I had to return it cause the material was not good and quality differed from the picture on the website... I want my refund as soon as possible... This is my first time buy from myntra and i am highly disappointed... Will never recommend myntra to anyone and will advice people not to buy from it as the material supplied are very inferior than the pics on the website... Highly disappointed

This t-shirt returned due to sizes and not fitting my body. What's why i was returned it to myntra hub through speed post by myself. They (Myntra customer care) said to me after received your t-shirt we will initiated your refund date is 29 june 2019 and they also told me wait for 7-10 day. These days also gone but still i am not getting my money so, again i was called to customer care they suggest to me wait up to 7-10 days more and contact bank support team with a referance no. They gave a bank referance number is ixgapkjco0. Bank cant help me with myntra referance number they told me contact myntra customer care... After 6 to 8 times called they told me same story in previous i was face even there supervisor also said same story. There was no solution, now i am hopeless to get my money.. Please help me, and give me the right solution.

Recieved a pack of 2 jeans on 30th september 2019 and i was waiting for my order of 3rd jeans. Later i learned that 3rd jeans is already delivered on 30th october 2019. On 2nd october 2019 when i try to understand the situation they told me that i can't complaint now cause i should have complained within 48hrs. All cheaters.. They should atleast register a complaint to understand were was the fault and what went wrong.. All non sense...

I ordered 2 jeans from myntra amounting 1452.15 and made payment two times through paypal on 30th september...both got unsuccessfull and order didnot get placed but amount is debited twice from my account for same order...I contacted myntra customer care...myntra is telling they have got only one amount and so refunded one amount...but money is deducted in name of myntra twice in my account statement...how can the respected website like myntra can do this? Please solve my issue asap
Transaction id[protected]
[protected]

On 29th september 2019 the order was placed from my account by sone hacker and it was not placed by me or by my any known person. I really wonder how could someone do that which myntra has no strong back to it. Also the hacker placed an order on 29th sep which was hrx by hrithik roshan and the amount got deducted from myntra credit (₹1762). I am really worried about my money and i need my money back as soon as possible. I request you to take a strict action against this. I request to cancel the order before it reaches the fraud person and refund my amount.

I spoke to, kethan, kaphil and harvinder sing... They are very rude and arrogant.. They disconnected the call.

I ordered two pants from myntra app and i did not get product.. Charges got debited.

Customer care people refused to take complaint because i am coplainjing after 7 day

Without giving products they took my money

Order no 112105321841749892801

On 1st october, 2019 around 6:50, while i was placing an order on myntra amount rs.2933 got debited from my sbi bank account. I didn't believe at first so i kept on generating otp again. Then i received a message saying transaction has been cancelled due to insufficient balance. I got worried and i emailed myntra as call and message were not available. No reply till now. Chat is not available telling all agents are busy. Call back is not available. Please myntra refund my money. I wanted to buy something for durga puja. Don't cheat me. I will give you the screenshots as a proof that my amount got debited.

Today i installed the myntra app and attempted to place an order in my area pincode number 799002. It was my first order and i have never rejected any order before. But unfortunately cod is not available in this pincode. I really want to purchase products from this app because i really liked the items. Therefore i kindly request to work on it soon as possible.

I placed an order consisting of a pair of black jeans. I got a message from vijaya bank saying the cash was withdrawed but then i didn't get an order confirmation message from myntra. And i checked in my orders, it also doesn't show the order was made. I made this order on october 1st, 2019 at 12:11am. Please reach to me asap. I either need my money back or i need to get the product. Pleasee pleasee reach to meee. I'm totally upset.