Myntra.com Complaints & Reviews

I want to return an item which i have just received. I am unable to return it now because i have mistakenly collected the points. There was no warning before collecting it. I want to return the product as i have got size issue and couldn't wear it anymore. Myntra should have the facility to return an item even after collecting points or should have the option to uncollect the points. Now i want to return the item. Please cooperate as soon as possible.

Hi,
I used product only two times but the heel got damaged what a worst product where i paid 807 for this i want refund of my order i will not buy anything from myntra i haven't got any support from you guys.

I dont want replacement now i want my refund else i will complaint in customer court.
For your reference please find attached photos of product.

My amount less to my account to fake order
How to possible myntra delivery order to road
How to possible myntra delivered order without send massage to login no
How to possible crack account any one until myntra claim secure app
Customer care tell me complaint cyber cell
But i want to how to address add in my account without any massage or mail in my login mail or no
Myntra delivery on those who are already closed
How
Recording of customer care how never answered me
How to collect return on those oreders

I placed an order on 6th oct 2019 on myntra of inr 4142/- through paypal, amount deducted from my bank account but myntra claims that they did not receive even though my bank. No resolution given by customer support team. They are jst saying there are lo logs in there system regarding this payment. Then where is my money gone?? It is clearly seen in the attached screenshot money has been transferred to myntra. Very pathetic service. Pls look into this issue & refund my money asap

Account id: [protected]@gmail.com

A month before i have ordered a skirt from athens and black denim jeans from roadstar. The payment was deducted twice one from flipkart pay later and other one from debit card.
Flipkart pay later is the actual payment of my order, but i didnt got my debit card payment back of rs-1132. I talked thrice to the customer care but the problem is same i. E., no refund. I am attaching the debited amount message from bank.

Please resolve the issue

My myntra user email: [protected]@gmail.com

I am writing about disagreement on your policy regarding delivery charges applicable on account using extra return.

I understand myntra's policy that they have made this for the customers giving better service but i would say it is totally unfair with the customer like me who purchase frequently from your website.

Due to some circumstances my replaced/returned items were more in one month which could be against your return policy but you can check my account from last few years and compare how many items i have purchased/return. You will find purchased more.

I think your automation system is totally dumb, i am a good developer and would like to give you suggestion please applicable this but on those who is really talking benefit of your return policy.

I placed an order on myntra with the order id:[protected]-5198303 on 02/10/2019, it reached me on 06/10/2019. The delivery executive called me and i explained him the address which was already clearly mentioned with my order. He agreed to come but after sometime i received a message and an email for a successful delivery of my order. Then i reached out to him and then he rudely asked me to come to him as there were other orders for him to deliver too. And when i went to him he was very rude and didn't even answer anything i asked.
I tried reaching myntra support through the app but the help centre showed only one option for a reverse call and that too was inaccessible.
This huge company and it's partners are so irresponsible and unprofessional. I want them to learn a lesson and be more supportive to the customers.

Please find the attachment for 'myntra app centre screenshot'

My myntra parcel having order no:[protected]-3743001 is delivered to unknown place and the delivery boy did not even called me before handing my parcel. This shows lack of professionalism and commitment on your part. I want my order as soon as possible. I'm giving details of the order for your reference below
Awb no - [protected]
Ecom executive no - [protected]
Pin - [protected]
My contact number for communication is - [protected]

I have ordered a trouser (Highlander men olive green trouser) in this sale.
Quality wise the trouser is so good. But there is a defect. On the right leg side there is a hole in it.

Now as a solution myntra is taking the product return & they will refund the only product amount.
They are not returning tax amount, delivery charge.
Even though this is there issue

My order id[protected]-9871103
My account mail id - jyoti. [protected]@gmail.com
I couldn't access to my myntra account as my account has been locked from myntra side without any prior notification/ intimation. This is so disappointed. This creates me difficulties, as i couldn't check my product which are on the way and i couldn't access or track them. Kindly re activate so that i access my account and it's good for my future purchasing.

Adv. Jyoti sahu
[protected]

I couldn't access to my myntra account as my account has been locked from myntra side without any prior notification/ intimation. This is so disappointed. This creates me difficulties, as i couldn't check my product which are on the way and i couldn't access or track them. Kindly re activate so that i access my account and it's good for my future purchasing.

Sir,

Im Rajesh R, an account holder in your bank: Pattom branch with A/C no:[protected]. This is to enquire about an amount of Rs.1359.68 which has been initiated by the online site Myntra to my account with bank reference number of the transaction. Ref . number is :- "[protected]" but still the amount is not credited to my account. Please find the below details forwarded by Myntra and request you to help on this as soon as possible.

"Refund Transferred - Order number

Staff Account By Email (VT5377) Sep 18, 2019 1:48:51 PM

Dear Rajesh,

Thank you for contacting Myntra.
We would like to inform you that your refund of Rs.vhas been successfully processed into your Indian Bank( account.
The bank reference number for this transaction is "[protected]. Your last 4 digit of the bank account number will be 517271 For any disputes, https://www.consumercomplaints.in/indian-bank-b111394 here is the graviance link "

My fiancé recently ordered a perfume for me which neither got delivered nor the refund has been initiated. It has been such a worst experience and if the refund is not initiated within the next 24 hours i shall file a consumer complaint and post the experience all over social media. The delivery boy has not delivered the product and marked it as delivered his number is +[protected]

I had ordered products worth rs.1772/-, order failed message was displayed. I received sms of amount got deducted from bank. I checked my bank balance on google pay and could view money deducted. Later i called myntra helpline they are denying any amount received. I took bank mini statement which clearly shows amount deducted. I emailed myntra and attached snap of mini statement and screenshot of sms. I have written 2 emails they respond we will contact by 24 hours but no use. Please i need justice.

Myntra is showing that the item i ordered was deliver on 27/09/2019 but i never received the product. At that time my phone was switched off and no one was at home, so when i disputed the same with myntra they assured me that they will investigate and then get back to me. Next day, a delivery agent comes to my door and confirms if i raised the dispute and informs me that he was the same agent who delivered the product. When i asked him where did he deliver he informed that, '"mam it was too dark and i was in a hurry so i am not sure which house i delivered to." so, i informed the same to myntra and then i receive an email from them that because after the product was delivered an email was sent to me as a confirmation that means the product has been delivered to me and they won't be able to do anything else. That particular delivery confirmation is what i was disputing and according to them it is a proof that i received the product. So now they are saying that as i do not agree with this they would investigate but they do not have any investigation procedure and i am losing money because of them as it was not a cheap product. I don't trust that they would do anything anymore

Return id - [protected]
Product id[protected]-4266003
I purchased nike air force one size 6 from myntra on the 16th september 2019 by sbi debit card, when i received the product it was already opened, the box was not original nike box, it was a simple cardboard box, there were no nike tags on the shoes and no paper wrapper, just the shoes and the carboard box, it looks suspicious, so i immediately file a return and i also tick the checkbox saying defective product. The delhivery guy came to pick it up and then i received the email (Attached below).
The product did not pass quality check, how would it pass quality check when myself i receive it in a bad condition, doesnt myntra check their products before shipping it, they should have seen themselves that the box was not a nike box and the way it is packed also look suspicious and the size also was too big,.
I want my refund and i do not want the product shipped back to me.
I had many successful returns from myntra, but this time it is very dissapointing and unprofessional.
There were no tags and nothing was there except the cardboard box and the shoes itself, i return everything as i had receive it.
I want my refund please, the shoes themselves cost rs 6495, for a costly pair of shoes i expect it to come with everything in place, but what i got was a little suspicious.

I am attaching the mail as it is that i have sent to myntra. They refuse to return my product as because i have clicked on some popup on there app through which the insider points were collected against the product. I was not even aware of these insider points the pop up appeared and by mistake i have clicked on it. Now as there is no solution that the product could be exchanged/returned, this insider point policy is i guess introduced to fool customer. Even the computer ask while shutting down when you click onto that do you want to shut down yes or no. This app just had a popup on which i clicked and now the return is not possible. The jeans does not fit me and the product quality is not satisfactory. I called and complaint. They are not providing any solution. They just told me you have clicked so we can refund. What am i suppose to do with this jeans now. Its of no use to me. Mr ankur informed me there is no solution to it next time i should not click. If i had the idea am i stupid enough that i would claim 99points which is not of any use to me i already have 200points more which is of no use. My money is more valuable than these points. Which is feel i have wasted by ordering from myntra. No other online shopping site does these tricks to fool customers. I would recommend people not to get fooled by such websites.

I placed an order to a wrong address accidentally, i changed it through your application. Later i called your customer care, who was very rude and was not able to change the address. Asked me to call after sometime. Now the order is packed and cannot change the address to the correct location. As understanding the order is been placed to a wrong address, you should have kept it on hold and changed the address and then could have released it. But as there is no sensible initiative form your so called champion, who are a graded looser were not able to help me. Now its going to wrong location. And your system doesn't give me option to change the address.

I have placed an order on myntra at 09/10/2019, the transaction got declined and the amount has been debited i called immidetely they said they will refund with 48hrs, post 48 hrs when they called they are saying the same thing and they are not providing a proper solution, i have made the payment through paypal and paypal says the refund is not yet initiated from mythra side, please help with the issue and come up with a proper solution

Dear sir/madam,
I ordered (Libas women pink block print kurta with salwar, product code: 8914999) on dated 30th sept.2019.
Yesterday (03oct2019), i received kurta only, but the salwar was missing.
I got disappointed from your service.
I would like to get complete the product, so help me out as i am a regular customer of myntra.
I am looking forward to you