Claimed

Myntra.com Complaints & Reviews

www.myntra.com

1

Updated: Dec 8, 2025

Complaints 9914

Resolved

818

Unresolved

9096

Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

Myntra.com

Myntra.com reviews & complaints page 273

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Myntra Designs Private Ltd., AKR Tech Park, B Block, Krishna Reddy Industrial Area, 7th Mile, Kudlu Gate, Bengaluru 560068, Karnataka, India. Myntra India Headquarters Phone Number: +91-80-43540100, 122003

I placed two orders but the orders failed at the payment gate. The money got deducted from my paytm wallet twice but i received no order confirmation. Tried reaching to customer care, wrote an email on myntra resolver and tried reaching paytm but got no revert from anyone. All bills and processing errors are attached in the pdf.

Myntra order id: 112251521617435352801
Paytm wallet tx paytm: [protected]

Myntra order id: 112251400291688252701
Paytm wallet tx id: [protected]

+4 photos

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered twoproducts which was supposed to be delivered by 10th and 12th of oct 2019 respectively. But i haven't received any of those. When i called the myntra support service they asked me to wait till 16thoct and then they will tell me when i am going to get the product delivered to me which is unacceptable.

I hope this reaches to myntra and they work on this asap.

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello team, i have ordered 5 blazers from myntra. Out of 5 only 4 products were delivered on 6 oct, 2019. I was out of town and wasn't able to check the package. When i came home and saw, there were only 4 products inside it. When i am contacting myntra, they are informing me that they cannot do anything as it's post 48 hours. How one earth any person who is out of town can check the package on the same delivered day! I want myntra to refund my amount as soon as possible. Consumer forum please help me with this.

Myntra.com customer support has been notified about the posted complaint.

Oct 15, 2019

Updated by shabfathima Hello Team, on 14 Oct, 2019 around 4:15 PM i have received a call from one of the Myntra's case manager and as per the conversation case manager promised to refund the Missing order amount, however haven't refunded anything yet. When talking to Myntra they are again asking me to wait and not providing refund. Please help!

Oct 15, 2019

Updated by shabfathima Hello Team,

Please find the conversation thread from Myntra on Twitter : https://twitter.com/ShabSparkle Myntra guys asked me to wait for 72 hours so that they can send a delivery agent for physical verification of the product, however, they didn't sent anyone and now they are again asking me to wait for 48 hours for the same resolution. When I spoke to one of the Myntra's supervisor named sree, she spoke very rudely and disconnected the call without informing me. When I requested Myntra to give me a call, they just gave a missed call and sent an email asking me to wait for 48 hours. I am very much worried now for my money. I request consumer forum to please help me in getting my refund. I request consumer forum to help me with this.

Oct 15, 2019

Updated by shabfathima Today on 15 Oct, 2019 I have contacted Myntra more than 5 times and 2 supervisors named Sree and Deepika disconnected my call without providing with any resolution. I spoke to another case manager named "Megha" (I have call recording) told me that the case has just been escalated properly and all these days it wasn't escalated ( I was told that it has been escalated on 12 Oct, 2019 by case manager Savitha and another 2 guys). Also, Megha has informed me that in past 72 hours, they didn't get any reply from their logistics team about my package and she don't know if they will reply or not, but I have to wait for their reply which might take unknown time. And without logistics team confirmation they can't do anything. She told me that no one can actually do anything and I have to wait, till i get reply from logistics team who haven't bothered to reply in the past 72 hours, i.e, . from 12 Oct, 2019, 11 AM. If you guys want call recording, I have it, please send me am email so that I could forward it to you guys. I request this forum to help me in getting my money back, blazer was of 3000 rupees. Please help me.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: M 1002 Iscon Platinum bopal, Ahmedabad, Gujarat, 380058

My order number :[protected]-9033203

What is the use of online purchase when the company doesn't considering warranty period

I have purchased online giordano watch which is in warranty period for 1 year my purchase date 22th june 2019
If it is chargeable then what is the use to buy such a precious watch that too branded online purchase???
I just want to change my watch or replace the inside mechanism. And if it is not possible than please do refund my payment...

My concern : health & happiness pvt lltd seller of giordano watch is not sell original watch & this is first copy & if original watch not damage in only 3 month & request return my payment as soon as possible...

+1 photos

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi i have ordered a shoes and some promotion was going on with out any info how insider points got claimed i was unaware now am unable to exchange my shoes i need exchange if you want i can pay for that points i don't want to keep that product to myself if you can't help me plz once my orders received close my account i don't want to use myntra anymore.

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered a product from myntra during the dusshera sale this year (2019). When the product delivered, i was not at the address. So i asked my friend to pick up the parcel. When i return back after vacation now and checked the parcel it is having some items missing in the parcel. And when i reach out to the customer care they are saying that you can file a complaint within 48 hours only. And now you can not get the product and you can not return it because you did not get it in the package delivered.

Please help me with this because that product is of no use for me.

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Order no:[protected]-6964403
Placed on 01 oct.
Taavi women white hand block print legacy maxi dress with gathers & c

Today oct 11, till now i haven't received my order. This is not the 1st time that i am ordering from myntra. I haven't seen such a pathetic company where an order was place on 1st oct which was supposed to reach on 9th oct & later on due to delay it was scheduled to reach by 11th oct an after lodging a complaint i receive # mail from myntra mentioning unable to deliver it (Wrong information updated).
They never fulfill commitment. I don't recommend any one to purchase myntra products. Myntra is not customer friendly.

Of late myntra has become a useless service. If you don't have your control over the supply why you list the product in your website?

Myntra.com customer support has been notified about the posted complaint.

Oct 13, 2019

Updated by paritosh2015 still not delivered

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Noida sector 3- posterity consulting, New Delhi, Delhi

I have ordered pants on 29th september and i didnt recieve my order yet. It has been the worst ever experience with myntra. I understand that because of sale there has been huge load but my product has not been packed yet.
Kindly revert to me asap.
I have already talked to your executives but all in wain they are asking for 3 days.
I lodged on 7th of oct.
Kinldy help me out...

Helpful

Found this helpful?

Write a comment

My order with order which was made on 29th september with order number[protected]-4660303 has not been delivered while its written delivered in the app on october 9th. Pliz help me get my order soon. I paid through debit card. I tried contacting through app and also the delivery agent but they could not establish a conversation due to unavailability of agent. Pliz do the needful to send my order soon. Thank you.

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nagpur, Nagpur, Maharashtra, 440034

Refer my return request no. [protected] placed on 5 october 2019.
Return request date selected was tuesday 8 oct 2019 9 am to 9 pm.
The item was not picked up on selected date and still the item is not picked up till date.
Trying to contact customer care but always your champions are busy. No customer care is available to guide.
No other mode of communication available.
Worst customer service.

+1 photos

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I placed my order for corsica sandal on 04.11.2019 with order no[protected]-9565501. I recieved a defective product. It appeared that the sandals were already used. I placed the return request with return no [protected]. Now i have recieved the message that the return failed quality check and refun is on hold.

The product was already damaged. How am i responsible for quality check?

Kindly address the issue at the earliest and refund my money back.

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dehradun, Uttarakhand, 248007

I have requested return for this item. But nobody is coming to pick it up. Everytine i recieve the email saying "return pickup failed because customer was not rechable".
It is a complete lie. I had ordered 13 items from myntra during sale. If i am available to receive the delivered items. Then why did my phone goes out of network during return pickup calls only. Myntra people are behaving very irresponsibly.
I had sent emails to "[protected]@myntra.com.
But i got the reply that they are not receving any direct emails.
There is no option available to contact them.
Myntra people plz send someone to pickup the returns.
Thanks

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Vit bhopal university,boys hostel, Sehore, Madhya Pradesh, 466114

I have purshased a doc martin shoes (Order no[protected]-9061003)
On 9th august 2019 pf rs1379.42 and when i wear those shoes they are uncomfortable for me and then i return. I wait for 2 weeks for my refund and then i get a mail regarding the failure process of return check and then myntra call me and said that u will get your shoes reshipped to you in max 2 weeks i am waiting from 2 months for my shoes and they havn't sended me my shoes nor they have refund my money a d whenever i call to helpline number they say's that please wait for 3-5 business days u will get a mail regarding your update and then you can check your shoes updation and even i didn't get any mail regarding this updation and they always says that we have send your complaint to our senior manager they will see and update you but nothing i get from myntra.

+1 photos

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir/Mam, I have placed an order on myntra today with successful transaction through paytm
But my order was not shown successfully done nor i received any order confirmation. I did call on customer care, but i haven’t received any better response from them. Firstly they asked me to wait for 48 hours, now they asked me to wait upto 15 oct. This is ridiculous. My transaction was shown successful through paytm.
Kindly refund my money back

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jayanagar, 560069

I have returned my item to the delivery person on 9th October 2019. but got message update "myntra return pickup failed", Due to which refund has not received. I have complained to myntra customer care, but no action has been taken yet. could u please help out here.My order number#[protected]-0580303 return number # [protected]. My order price Rs.1510.88.
Being such a loyal customer from the past 6 years, cheating this way not at all acceptable.

+1 photos

Oct 12, 2019

Complaint marked as Resolved

today i have received my refund after so much hassle.

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Mynta customer agent says 886.20 rs refund credit in your acount but i checked in bank not credit in my account, mynta agent give me refrence number but also not to show in my branch bank. So too much irritating. Round and round only sorrounding. So please sir my kindly request to you please solve my reauest,, my product is roadester jeans navy blue ant the value is 886.20.

+1 photos

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Siri pg, flat no. 11, vivekanand layout, marathahalli, behind briyani zone, bangalore (560037), 560037

Hi team,
Order number[protected]-1661103
Could you return this product as the size of the product is small for me it is not even fit me well and it is not about only 100rs so i can ignore, it is quite expensive. I can assure you that proudct is in good condition as i have received. Please look into the issue.
I have talked to customer care but they are not able to help me.

I can understand product not valid for return but what if it is not what we expected. I'm will be thankful if you can help me here.

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 38 no. ward, Kalipahari station bazaar, Burdwan, West Bengal, 713339

Website: Myntra

I paid for my order on myntra online twice, the money got debited but the order didn't get placed. I got the money back the first time but there was no refund the second time and i've sent them so many mails but there customer care service number is unavailable. I'm not able to contact there agent through mail, call, chat anything and there is no action taken from myntra. Please see to it.

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tavisca solutions Pvt ltd, Weikfield IT park, Block B, Opposite to Hyatt HotelVimananagar, Pune, Pune, Maharashtra, 411014

Order no:[protected]-9927503
I have paid for the order and on 9th/oct/2019 i received a message that my order is out for delivery and in evening i received a message that order is delivered.
The order is showing as delivered and i did not received nor i received the call from delivery executive. I scheduled a call with myntra and they did not call me back. This is unacceptable. Please revert back asap

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Got a call from delivery person. I asked him to handover the package to my friend, in between the conversation he disconnect the call and the conversation was incomplete. I tried to call back initially the number was switch off and after it rang but he did not pick the call. Order number is[protected]-0609901. There were three products were there, one jeans, one sweatshirt and one wd external hard drive (Which i ordered from flipkart). I have already raised a complained with flipkart. But myntra there no proper way of complain.
I had done full payment of the products using net banking.
It is very disappointing.

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines