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Myntra.com Complaints & Reviews

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Last updated Apr 3, 2024
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Myntra.com
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Myntra.com Phone Numbers

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+91 80 4354 1999
1207
957

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 281

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S
Ssarkar1987
from Kolkata, West Bengal
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dispute in refund

Address:700106

I have ordered 2 shirts from myntra of approx rs3800, but due to fit issues i lodged a return but during return the delivery boy took the us polo shirt along with him and updated wrongly that he has took the louis phillips and processed the refund of rs1800 was processed and now when i am asking to take the louis phillips shirt back so neither they are taking the shirt back and moreover they have declined my request, which type of fraud is...
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S
survepraful
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improper account handling by myntra

Myntra allows it users to shop, submit orders without verifying the email address submitted on the account. Moreover there's no way to change the the email id on the account say customer rep.
Consider this use case - user creates an account with some typo in his email. There is no way for the user to rectify his mistake. There is a possibility that the incorrect email address entered could be someone else's email address and he/she...
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Shashiranjan62
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mast and harbour watch

Website:www.myntra.com

Few months back i bought a mast and harbour watch from myntra. It said it is water resistant and only with few splashes it stopped working. Now, when i asked myntra about service of the watch they denied that they do not provide service for the product after 3 months and i should contact the brand. There is no contact number or email address of the brand on internet. Worst service....
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D
Dikka
from Surat, Gujarat
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not refunding money for returned products

Address:Ahmedabad, Gujarat

I here by writing this complain to inform you about not receiving refund of 2 myntra products which i hve bought one on 11th july amount of 996 nd 2nd on 30 th june amount of 1262.I hve already talk about this with myntra consecutive nd they said they have initiated refund already.They said that this refund is being strucked in your sbi branch but i have already talked to sbi home branch n sbi customer care regarding this n they said that...
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M
Mohid Nair
from Mumbai, Maharashtra
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my order didn't get placed however my cash got debited.

Address:Kottayam, Kerala, 686141

I was trying to order through myntra on August 10th however at the time of payment processing an error occurred and my order wasn't placed, cash for Rs. 2849.63 got debited from my account. When i talked to customer support they said they didn't received money so i will need to contact my bank. My credit card transaction shows the amount had spend on Myntra....
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P
Pallavijagre
from Delhi, Delhi
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global desi top missing

Address:Hyderabad, Telangana, 500032

Hello,

This is the first time ever happened such thing with me. I have ordered global desi top from myntra along with some other clothing. Today the order got delivered saying global desi top and two other items has been delivered but when i saw, the packeging was damaged and global desi top was missing. However other products looks fine.

Being a regular, loyal customer of myntra i want my refund.
br...
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A
Abid Mohammed
from Bengaluru, Karnataka
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wrong updates provided by delivery executive

Address:560045

I ordered 5 products on 5th aug '19, i have received only 3 products so far. It's been a week, i'm getting updates daily that the product will be delivered today but they don't deliver it instead they update the status saying i have rescheduled the delivery. One product doesn't fit so i requested a return, they haven't picked that up yet. I'm fed up with their service. I want to return all the products and get a refund at this point. Please...
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R
Rishabh Sethiya
from Mumbai, Maharashtra
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price fluctuation

Myntra as a big brand company should not change its price once decided in sale. Its not fair that when a customer start demanding a product nd u increase the price of that particular product. As a big company such unethical practices doesnt suits. You should keep the price same until the sale ends and its better to go for out of stock than increasing the price. For a middleclass person once he decided he want to bought that and soon after...
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G
GS Vimmi
from Delhi, Delhi
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missing product in the package

I ordered a pair of shoes on myntra costing more than rs. 3000. The package i received was empty and myntra is refusing to take responsibility for it. It kept trying for more than a week to get this issue resolved. They first rejected my claim. Later they said they would look into the issue and help me out. Again after several calls they told me that they are not responsible for what happened. I need my money back....
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Address:Myntra
Website:Myntra.com

I want to exchange my product on myntra but no link provided for exchange. Return number for that order is [protected] and registered email id is ([protected]@alsedu.in). It is a jeans and much large in size. They are not creating link for exchange or return it. I have paid for it. It will be useless for me if i will not return or exchange it. Please help me sir....
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E
Ellora S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account hacked and order placed

Address:560003

Hello,
I have received an email saying that i have placed order number[protected]-1938803 using my account balance at myntra.

I have not placed the above order. It is being shipped to an address in mumbai.
Raju
Om tower, tps road near virsavarkar garden, shimpoli road borivali west
Borivali west, mumbai - 400092
Phone number: [protected]

This is neither my name, nor my...
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N
nbansals
from Patiala, Punjab
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wrong product delivered and no pickup

Address:4139/2 suigran street near cia staff,patiala, 147001

I made a purchase of a van husuen grey shirt against order number 111618793693929577103. But instead of it i got a van husuen trouser. I was asked to register a complaint on customer care. But even after
Complaining there is no reply from myntra. And when ever i call they ask to r wait for 2 or 3 days. It has been 9 days and there is still no progress in my return.

I have called for 7-8 times and still no hope. Very...
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A
Adhisha Sharma
from Delhi, Delhi
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my product was picked up on 4 july 2019 but i haven't got the refund

Address:New Delhi, Delhi

I ordered a product from myntra but it was not upto the mark so i requested returning it and the product was picked up on 4th july 2019 and myntra shows that refund is processed successfully but it isn't showing up in my bank account.
Its been more than a month, myntra should fix it as early as possible.

Date[protected]
Order no - [protected]
Refund amount - 545.0

Rrn number (Myntra...
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R
Rana Abhimanue
from Mohali, Punjab
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different low quality product received.

Address:H.No - 2150/A , Sector - 42/C, Chandigarh, Punjab, 160036

I ordered a denim wrogn shirt which costed me rs 1454.88. When i opened up the package i received a dark blue low quality shirt which had a tag name muskan dresses on it. This is a serious issue, i never expected this from such a big company like myntra. I would like to file a complaint in context of customer dissatisfaction and fake production. Kindly do the needful and in return i expect a full refund and want company to provide me another...
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T
Tejalpu
from Yaval, Maharashtra
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ucb shoes & u. s. polo t-shirt

Address:612,6th floor, Spot 18 mall, Jagtap Diary Chowk, Rahatani Road, Rahatani, Pune, Maharashtra, 411027

I had placed my order on 3rd aug which was supposed to be delivered by 8th of aug but i have still not received my items. It's not happening for the first time with me but i thought of giving another chance to myntra.

Once again i'm facing the same issue.

Even then it was supposed to be gifted to someone and even now t's to be gifted to someone.

I'm highly disappointed myntra.

Either...
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B
Bansh Tripathi
from Mumbai, Maharashtra
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broken my new shoes

Address:G2,D block ,Coelho archada, patrong Baina, Vasco da gama, 403802

Dear sir, i brought shoes from myntra and it was deliver to me on 02 jul 2019. I am extremely disappointed at the quality of the shoes. With in a few day shoes get broken down and side of both shoes. I called myntra customer care at today morning and they told me replacement policy for only 30 days. Shoes in three month warranty period i am really unhappy with myntra. Can you please help me to replace this product. Order no. 111343255939164785101...
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S
Surya Sinisetty
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product refund hasn't been initiated yet

Address:D No 2-12/A, THERESA COLONY, MAIN ROAD, PB PALLI, Visakhapatnam, Andhra Pradesh, 531116

I have returned a product to the myntra and i have been calling myntra since the last three days and i think the worst customer care executives are with myntra they are not raising a complaint and i have been answered the same every time. I need a return payment to be initiated at its earliest. The order details were [protected] the item delivered to the ware house and there is no update or status regarding this...
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N
Neeraj negi 10
from Mumbai, Maharashtra
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return request not accepted by myntra

Dear sir/ madam,
I have ordered nike track suit with order number[protected]-3342903 on 5th august which was delivered to me on 9th august. The product was out of size and i wanted to exchange but by mistake i pressed on wrong button of redeemed points of insider. I on same time called our customer executive but they told me that it cannot be exchanged or return. I request you to open window of exchange or return and take insider...
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T
Tayyab_Rahmani
from Mumbai, Maharashtra
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refund refused

Address:641035

When i placed my order it came in a single pack, but when i placed a return request they assigned two separate delivery personnel to collect the package.
When the first delivery guy came he picked up all orders and returned to the facility. After that when the second guy came, we told him that the product has already been returned and he said he will co-ordinate with the other guy.

But now myntra is saying to us that...
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A
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issues

Address:Lucknow, Uttar Pradesh, 226021
Website:Myntra

I placed a prepaid order on the application which was recieved on time. I made the payment through google pay. Then i marked it for return the very next moment. The courier services picked up the product the next day. According to myntra executives the refund was made on my phonepe account which i never use. (It wasn't even activated till then) now i have no means of communication because they apparently don't believe in email addresses....
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