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Myntra.com Complaints & Reviews

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Last updated Apr 13, 2024
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+91 80 4354 1999
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Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 284

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A
anam mirza
from Bengaluru, Karnataka
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I felt cheated by wrong cosmetic product delivered in packet

Address:Jaipur, Rajasthan, 303101

I have ordered color bar spotlight illuminating lotion (Mrp -950- discounted rate 710) but in place of that i have received on 30.07.2019 color bar stay the day finishing mist (Mrp-850- discounted rate 680) in the same price which is very disappointing and as per myntra norms cosmetic products are non returnable so we cannot approach for replacement at any cost and it's my birthday on 5th august for and as a part of forgery they have kept...
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A
Amisha Rana
from Mumbai, Maharashtra
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I didnt recieve my refund money

My return request for the wrong product i got was submitted and the pickup was there i gave the package to them i got an email stating that i will get another email asking about my bank account details but i didnt recieve any email till now and i am waiting for my money to be refunded as soon as possible as i opted for cash on delivery do something as soon as possible i am a regular constumer of myntra and this time i am really disappointed...
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H
hg570018
from New Delhi, Delhi
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product not delivered and not getting canceled

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I placed an order for gear duffle bag on 21/07/2019 it is not delivered yet. Whenever i call customer care they reply that within 24 hours they will mail the status but till date no mail or sms updating about the product. That item is not getting canceled too neither from my side nor from their customer care. I am calling them for the same issue since a month. My money is stuck with myntra....
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S
Sh s
from Bengaluru, Karnataka
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tommy hilfiger backpack

I ordered a tommy hilfiger bsckpack 1 months before and i sent return request on the same day, because that bag size was small for my laptop.. I did not use it at all and i send return request on the same day.. I m student and i m busy untill 3 pm. One time corrier called me for pick up. I was not able to answer him and then i called, he did not answer.. He did not come since tgat day, almost one month is passing from that day and no one...
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A
Allong
from Imphal, Manipur
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refund delayed

Address:Dimapur Nagaland, 797112

IV ordered a street 9 dress on Myntra but returned on 13th July but till now the refund amount has not been credited into my account. I have called the customer care many times but they gave me the bank reference number and told me to contact the concerned bank. When I lodge a complaint online in the bank they told me that they have not received any payment from the merchant. So what do I do now?...
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S
siddharth1805
from Anta, Rajasthan
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product not received but myntra app shows it has been delivered

Address:Udaipur, Rajasthan, 313001

I had placed an order for 'HARBORNBAY Men Coral Red Solid Polo Collar T-shirt'. The package was to be delivered to me 24th July which did not happen but even though I had not received the order, I got a mail and a message from Myntra that the product has been delivered. I complained about the situation to customer care but they are not accepting my complaint and refusing any help. So now, I have wasted the entire amount of my order and have...
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J
Janhavi Danage
from Mumbai, Maharashtra
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the product was marked delivered as it was not delivered

I ordered a product from myntra on 22nd June and paid at the time of order and I was supposed to be delivered till 30th June bt i was not delivered. On 6th July I have seen that product is delivered to me but it was not delivered to me and I contacted to the customer care they told me to wait for some days always when I call them. I make call to them every day but they haven't given me the solution against that. They are not giving my product...
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Address:C 4/1, 110057

Awaiting response to the below complaint sent on July 18th, 2019.

This Tunic was purchased by my wife vide Order no.:[protected]-1233701 and the item was delivered on Fri, 5 Jul 2019.
It is very astonishing to note that in the very first wash the fabric is torn and is of very very poor quality.
Request to kindly change / replace the same on priority.
Also recommended to kindly check and verify the product...
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R
rahulyadav445
from Delhi, Delhi
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hrx joggers refund not yet received after 10 days

Address:1ST FLOOR FLAT-B 2 BIJALI DHUPLAL MISTRY ROAD TITAGARH KOLKATA, 700119

I refunded my hrx joggers.. But i was not refunded the amount in my bank.. When ever i called customer care they said wait for 1-3 days.. But the problem was not solved.. After 10 days also.. So i request you to look into the matter. I called them today again they said you will get acknowledgement mail and then you after 1-3 days you will get the money.. But this is not the way they refund.. It already took so many days....
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T
Tenzing Tsomu
from Bhubaneshwar, Odisha
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my money is still pending

On 16th of july i ordered multiple items from myntra but due to network issue my order does not get placed but total rs 22850 was deducted from my bank account which myntra has immediately transferred on my account, but after14days also it’s not credited on my account. After complaining this with reference no. To sbi online customer care they are not showing any interest and classed my case.. Pls help me as it’s a huge amount for me...
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A
Ajithaa Chandrakumar
from Mumbai, Maharashtra
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refund not debited

Address:Ladies Hostel, Govt dharmapuri medical college, Indhira nagar, Dharmapuri, Tamil Nadu, 636705
Website:www.myntra.com

I have ordered two tshirts in myntra. I canceled a tshirt. As per myntra, refund will be proceesed back within a week or 10 days, but i have not recieved my refund money back yet.. When i contacted myntra.. Though they have processed money into my source account, i have not recieved any reflections of money yet. So please check of any procession and refund my money back as soon as possible....
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M
Mee ma
from New Delhi, Delhi
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incomplete order delivered. harassment

I received an incomplete 2 piece kurti set from myntra on 24th july. I was not in delhi. I returned on the 27th and after opening the packet i realized it didn't have the lower i. E. The palazzo. I called up at around 8 pm at the customer care and was told i had to call within 48 hours. Since i was not home and i never knew about this policy where a fault at myntra end has to be born by the customer # elite customer which they say i am. I...
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R
Rohit Ghorui
from Mumbai, Maharashtra
Jul 5, 2023
This thread was updated on Jul 5, 2023
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delivery agent picked up the return item but myntra has not received, return status is showing as cancelled

My name is rohit i had ordered two shoes, one is nike low borough and another one is hrx white sneakers and got the delivery of the products. Later, i had raised a return request for both the product by mistake, i only wanted to return hrx shoe and exchange nike shoe and i was not getting any option to cancel the return request for the nike shoe so i called myntra help line number and asked them to cancel the return request for nike shoe...
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R
Rohit Ghorui
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery boy has picked up the product from my house but return status is showing as cancelled

Address:Kolkata, West Bengal

Hi,

My name is rohit i had ordered two shoes, one is nike low borough and another one is hrx white sneakers. I had raised a return request for both the product, however i didn't want to return the nike shoe and i was not getting any option to cancel the return request of the nike shoe so i called myntra help line number and asked them to cancel the return request for nike shoe only, but they said they are unable to cancel...
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Sowmiya Palanisamy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

item not received but the status on my app says that it is delivered

I ordered us polo boxers along with other three items in the same order.
Each item in the order was delivered on different dates. The missing us polo boxer item was claimed to be delivered on 25th july 2019 but never received by any. I checked in my company mail room twice. Called customer care but they didn't respond properly and insisted that mistake was from my side.

Didn't expect this kind of customer service from...
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S
san350
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding the amount after return product is picked up successfully

The return number is [protected]. The product i. E raymond suit which was ordered was received in a bad condition. As a result return was initiated within few hours. The raymond suit (Mrp: 8999) ordered did not even come in a suit cover. The suit was already dusty and creased due to bad handling and packaging. But after the return was initiated and return pickup was successful, the return request is put on hold due to quality check failure....
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Singhanjali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want my refund in bank account

I have purchased one item from myntra.Today dilvery person come to pick the return product I asked the person for my refund he said my Money will be refund in my bank account but they have not taken my bank account information so I called customer care to know about my refund and they said me that I have chosen Myntra credit balance I requested them many a times to change the mode of refund but they said it is not possible.i wrongly choose...
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P
P Shanmukha Rao
from Guskhara, West Bengal
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non return of refund amount after cancellation

Address:Qr.No.B/37/B, Traffic Colony, Jatni., 752050

May please connect my earlier request to refund the amount for item cancelled. But it is regretted to inform you that till date no refund has been given. Mr. Safwan of myntra has given email that refund has been initiated for amount - rs. - 649.00- bank reference number is[protected] and for amount - rs. - 796.00- bank reference number is[protected]. But till no amount has been credited. Please do needful and a line of reply may be...
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SAILEE SHENDKAR
from Delhi, Delhi
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no refund received even after 10 days.

Address:411033

Return number: [protected]

Refund amount: Rs. 524.00

HERE&NOW Women Red & Off-White Printed Empire Top.

Refund is in process even after 10 days of return.

When will i receive my refund amount???

The clothing was taken back from me on Jul 14, 2019.The request of refund got initiated on Jul 14, 2019 at 9.21pm....
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V
veena suma
from Mumbai, Maharashtra
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cancellation after 7 days without any intimation

Address:583275
Website:Myntra .com

Order no[protected]-7432103
Order placed on 20-jul-2019
Cancellation was done by 27-jul-2019

I have ordered "my little lambs girls beige & white printed basic jumpsuit set" total amount was 511.35.

I called to costumer care on 28.07.19 what is the status of this product then i got to know that its cancelled because of out of stock. Then she told that if you want same product order for next...
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