Myntra.com Complaints & Reviews

I ordered lakme sun expert compact spf40. I received this product today around 2:30pm and i'm very unhappy as the contain of the product was totally messed up and powder was spilled everywhere in the packet and broken. Now i couldn't find any option of replacement nor return. I tried to contact them on the provided number but couldn't reach them so now i want my money back or replacement of the product.

I have returned a saree from mirchi fashions costing rs. 838.95 which was purchased on 9 aug 2019. The return was picked up on 29 aug 2019 and the refund was initiated on 30 aug 2019. However, i have not received any refund money in my account as yet. It has been 14 days and i have been continuously calling the customer care officials. But they keep disconnecting the call when asked for proof of refund money transfer. Please resolve this...

I cancelled my pre-order on myntra online shopping app. As per their return policy for debit/credit card payment, i should have gotten my refund by now as it's been 10 days. I contacted them and their response is to dispute 'refund not processed' to my bank. Please kindly make my refund of rs.1040 as soon as possible.
Order reference no. �"30001092489243209278802"� �1040.55

I ordered coral colour pant from myntra, my product was supposed to be delivered
By 12th september. On tracking it show your product will be delivered on 12th... Then i didn't got any call and status showing customer refused as i tracked my order... Same thing repeated twice... I already paid for this order.. Why would i refuse??.. I m very disappointed.. Respond

It's is a well known fact that today is the time for online shopping. And the big online websites give offers, discounts and above all the return facility. If there's no return facility why customers will go for online shopping and have their money stuck in products which are of no use to them after getting delivered, with respect to the quality... Fitting etc.. Once the market is captured, now some of these online shopping websites have started playing games... The biggest one is start putting delivery charges to all the orders even if they exceed min free delivery purchase.
The reason cited will be to 'too many returns'..
My question is if we will not return, what to do with that product which is bad quality, or not fitting... They give a simple answer that this is our policy.. Which comes all of a sudden..
My request is to please find a way out.. Otherwise the only one who is getting benefited from this is the website and not the customers... It is a kind of cheating people...

I received a message today from myntra stating that my prepaid order had been delivered but i have received nothing yet. When i checked the website even there it showed that it was undelivered. I wrote to myntra and requested for a call back but haven't received any response from them whatsoever. Even when i wanted to call the delivery executive from the given number, on dialling the number and entering the awb no. It said that the number was incorrect. Please look into the matter i need my money back.

I ordered the order number was 46603 nike boys white son of force gs sneakers the return number was [protected] and due to size issue i returned them but my refund is not possessed till yet its been more than 20 days... Nobody is listening and no action is been taken. I called to many numbers but not any action is been taken. I seriously got frusterated and want my money back anyhow.
Thank you

Dear myntra,

I booked a u. S. Polo assn. Men navy printed slip-on sneakers on[protected], i received that product on[protected], the product was good but anyhow it don’t look good on me. So on[protected] i created a retun request though myntra app (Return no. : [protected]) and on[protected] the pick up boy came from xpress bees and check my product ln front of my mother like price tag an everything. He said everything is ok and product will get return and he took it.. Now on[protected] i got a mail that quality check fail.

This is my humble request i dont need that product please refund my amount of rs. 1698.02.

Kindly look on to this matter urgently and please clear the product from quality check and refund the amount.

Looking forward for your valuable reply.

Thanks and regards

I ordered a roadster t-shirt but instead of this i got a shirt which i didn't ordered for. Then i initiated the replace process but at the time of delivery, the verification failed. Either please refund the amount or replace this wrong product with the correct product that i ordered for. Also i was not able to reach the customer care service through the helpline number, that's why i am writing my issue here. Here is my order number:[protected]-1073501.

Order number:[protected]-7067101
Order date:[protected]
Amount: inr 1499/-

I have ordered this a pack of 3 trunks. To my surprises the internal pack was open and out of 3 1 trunk was already missing.
For this i raised a complaint thrice and they haven't picked up the return of product plus they are not returning back the amount as well.
Kindly help me in get my amount back if possible with interest of 10% every day so they understand that they have to be little professional on matters.

Recent complaint number with them: in[protected]

All products of myntra is with 30 days return policy. They are misleading customers by putting few odd items in which return period is vwey short.. 7 days only..

When u call customer service team they are extremely unhelpful.

My order number is[protected]-1746601

Myntra trying to fool customers. I spoke with narender from escalation team

My conact no [protected]

Hi,

I purchased 1 spark men black scandal from myntra.com with 3 month warranty. Now after 2 month scandal bottom soul open due to lack of glue.
I was same inform to myntra team as well as spark team with snap shot and bill of invoice.
Reply from spark team: kindly contact the seller (Consulting room pvt ltd) for further resolution.

Then i same inform to myntra team but they declined return request...

Ordered a watch from myntra (Order id:[protected]-7156401) and they aren't accepting the return now even when the packaging and product is intact. Reason being the price quoted on the sticker is striked out. I was even ready to give my invoice copy along with it which have the price details.
This is my third bad experience and the customer care is of no help.
Their terms and condition only specify to keep the product and packaging intact not specifically the "price" (Attached screenshot from terms and condition)

Hi,
This is shruti. I have placed an order on myntra on 7th sept that time it was showing it will get deliever on 11th september but after placing the order still i am not getting any update regarding order even i cant track it. I have spoke twice to your team member but then too i am not getting any update. Please revert me back or dispatch my order as soon as possible.

Struggling since 15 days to receive a refund. No use of calling!!!
Calling every day every single day to the useless customer care team and the floor supervisor also of sheer useless that no one can reach upto their finance team to get my issue resolved.

First these people will deliver the empty bag then they will not refund the money. How ridiculous service.

Their complaints team is awesome, they will never call back.
Order no[protected]-3686001

Pathetic! Pathetic!! Pathetic!!!

I had ordered a shoe on 20 aug 2019 and canceled on 21 aug 2019 but till now i have not received any refund to my pay later. I called customer care but they are not able to solve my query, they are always saying to wait for 24 hrs and we will get back to you, but it's been 21 days my money has not been refunded. Still i have been calling them but they just say it will get resolve.

I had product order placed order no:[protected]-6750503 for parx
Men blue & black striped polo collar t-shirtsize: xxl | qty: 1

What i have received is l size

Same happened with order - order no:[protected]-1459403 for marks & spencer
Men lavender slim fit printed formal shirtsize: 39.5 | qty: 1

What i received is 37

Its repeatedly happening.
Today i called from my registered phone number, customer representative was so annoying and had no answers to how to raise complains, took 30 min of my time, and did nothing, he could not even speak properly.
I have pictures of what i have received product and i also have recorded phone calls with your annoying customer representative who had no resolution and most incapable person ever

I have ordered jean by tommy hilfiger 34 waist and what i delivered was a used product of levis that too 32 waist.
Even to manipulate the mistake the company has changed the tags. The images for the same are attacked here.
A very strict action needs to be taken for such serious offence as they are damaging the band name of the company

I ordered a ucb top and a vaak top on 25th aug from myntra which was a try and buy, but i paid inr 892 and inr 513 respectively online while placing the order, along with one other top.
Both tops were delivered to me on 28th aug, and as it had try and buy option, i tried and returned both of those immediately in 10 minutes. But the delivery person didn't updated the status, and when i asked him about my refund. He said you will get the message in 5 minutes and refund the same day. I didn't get any message, so i placed a returned request after 30 minutes explaining the same in an email. But after following up for one week, they declined my claim that they have delivered the item to me and that's the last status.
Now i am under loss of approx 1400 without any reason, and myntra is not ready to listen.
I am seeking help for my refund.

I have ordered 2 jeans from myntra order no[protected]-9233203 out of which I wanted to return 1 of the jeans, Moda rapido blue jeans Amout: 1382.07 i have spoken to customer care they said that i have used myntra insider points which I agree i have used by mistake and I’m ready to return the points and has a service gesture i want you to accept my request and this will be not repeated next time.
Sagar thacker
[protected]