Myntra.com Complaints & Reviews

Have ordered three sarees but from that one of saree got this black patch (Faulty). So, i raised a complaint to return or exchange so they guys were telling this is not ours you only did this and they declining to return
You can check my history as how much i have done shopping from myntra
Not even single time i have used this product it’s new product

I have purchased a gift card of rs.2000 on 7th of august. Shows to be delivered at my end but never reached the person i gifted it to.

On raising a complaint with customer care and multiple follow ups via call, chat and social media, they simply kept giving timelines till today and no resolution yet.

Yet today, after a month they are asking me to wait for 24 hours more and i am sure they are not going to give me a call back tomorrow ever.

The customer care team is horrible. This is fear ful and ridiculous.

They might be doing this kind of fraud with so many people each day.
And as per their policy gift card cannot be cancelled once purchased.

I want a resolution for this.

I purchased boat headphone from myntra.com on 22dec. Headphone stopped working after 4 months, for warranty claim, i called customer care around 20 to 30 times but each time they played bluff by saying we have sent an invoice to your mail-id but non of time i got. As per my understanding myntra sells old products on their platform because of that for warranty claim products they are not sharing the invoice to customers.

My registered mail id on myntra a/c : [protected]@gmail.com
Order no:[protected]-1662101
Mob [protected]

I have ordered a levi's shirt on myntra. After the delivery i noticed that i got a old and defective product that someone had already used. I returned the order and i have waited for 8 days to get the refund and after that i got a message that your product had failed the quality check. I have contacted the customer care and they didn't give proper response. After that i called many times to the customer service but they told me to wait for 5 more days. This is the worst experience that i never had with other shopping apps

Hpgasbkng no-507605 con-601836 bkng clrd 13 may 2019 shree guru hp. Nazareth in tamil nadu. Top 9909 http//expat. Hpcl.co.in//ezpay//h//[protected] to pay for refill.
I paid the amount rs 780.56 via above link on 16.05.2019. 7.03am.
Transaction id: [protected] and got the successful transaction message. But when the gas delivery came the distributor denied for the online payment received confirmation. However the amount is deducted from the bank. Please help me in refunding it. If this is the case i will not to do online payments

The return number is [protected].. The product i. E mast and habour denim joggers which was ordered was received in a bad condition. As a result return was initiated next day. The item ordered did not even come in proper tag. The joggers was already felt cheep but after the return was initiated and return pickup was successful, the return request is put on hold. All the tags and packaging material were intact. The product was unused and return was initiated as soon as the product was opened due to bad packaging and condition of the product. Good packaging and quality check must be done before delivering the product to the customer. So now i need a proper explanation for the delay or want my refund as soon as possible..

I purchased a product worth 1368 from myntra and had to return it due to certain issues. I recieved a message of refund initiation and was told to wait for 10 days but nothing happened. Bank denied any such transaction. I have complained 3 times to myntra helplinr but they are denying any help. Its been 3 months now since i returned the product. They are wasting my time for so long without any help

The worst customer service i have ever experienced. I ordered a sangria teal blue & white printed tunic on 2nd august. Neither i got it delivered nor i got my refund. I also called your customer care many times they answered and ensured that my money will be refunded. Its been more than a month i did not get my money back. This is very unprofessional.

I had ordered 11 items in myntra, in which one item (Jeans) is completely different from the one which saw in picture and another item (Jeans) which didn't fits me well. So i placed returned request of those two jeans with mentioning my causes in the remarks section of myntra. After few days they (Myntra) messaged me that they will not accept my returned request and they (Myntra) reship back both the items to me. For both the items it was...

I had ordered 3 items from hnm worth rs 2290 on[protected] from this well known online shopping site - myntra. I did the online payment for that through my credit card. I received a message on 1-9-19 that my package is arriving early.. And to my surprise what i received was a cheap white t-shirt from hnm of rs 700. Under the parcel there was a billing receipt naming some vasu pandit from surat. My order no. Are - 1118949, 5219183, 0576901. When i put a return request with the reason wrong products delivered, the pickup boy is asking me to give those products which i actually ordered. He is denying to take back the wrongly delivered t-shirt. I am requesting you that please resolve this matter and refund my money if you guys do not want to loose a customer. I have also attached the photos of what i ordered and what i actually received.

My account was hacked. 30+ accounts are connected to my email i'd. I prevented the hacker from making a purchase with my credit, but the hacker called customer service from another number and transferred the credit to his account and deactivated my account.in spite of me warning myntra on the hack, no security measures were put in place.

I want my credit of 5k back which i lost due to myntra's lack of security measures.

I have returned a white mens kurta of rs.790 from myntra for which i paid through debit card. Its about a month and the money is not reflecting in my bank account. I called them and they told me that the refund has already been processed from their side and if its not reflecting in your bank account kindly get in touch with your bank customer care. They provided me this reference no[protected]. They told me that your bank support team will be able to trace the transaction and will update you regarding the same. They also provided me this link https://cms.onlinesbi.com/CMS/ for registring online complaint. If you are refunding money its your responsiblity to track the status of your refund and if the money is not credited its your responsiblity to check why its not credited. Bank is saying no such refund has been initiated by you, you are saying you have refunded then where money has been stuck electronically. I was a very big fan of myntra but after this experience i have lost faith.. From last 1 month i am just calling sbi and myntra but sbi is saying myntra has sent you money get in touch with them, myntra is saying we have sent you money get in touch with your bank.

I have purchased bobby brown lipstick via order id [protected] [protected] worth rs 1800/- from myntra but when i opened it contained another cheap company product.
Its non returnable item ...
Now i have to call them again and again and wait for a mercy word from them a to get my money back...
They are asking me to wait for 72 hours
They dont have proper system for returning non retyrnableitem while its a mistake on their part

The product delivered by Myntra is incomplete. I immediately reached out to customer care informing abt their blunder. Their response was that they will investigate. I mean one wait anxiously during the festival to received their items. All they get is DISAPPOINTMENTS. Least expected from Myntra. Dont you Quality Pass . How did it by-pass such a blunder. Here is the product tracking details
Tracking ID: ML[protected]

On the day product was out for delivery but i was going out of town so i called the delivery person whethsr he can deliver the product on monday. He said i can keep the package and will mark it as delivered and contact me back on the number on monday now when i'm calling back, pin code entered is showing invalid and call is not getting connected. I want the product could you please check and help.

Used product revieved. The tag was also brooen. Return request placed quoting the same reason. However the same was rejected by myntra quoting that the product is in used status and that the products are sent after quality check. The product is already used by somebody else which is exactly the same reason why i am returning it. The company implies that i am lying about the fact. I need a refund immediately.

I have ordered two kurtas on myntra. The quality of the products is terrible. I wanted to return it. The product was delivered before the estimated date. But the shipment is not yet updated in the app. So im unable to return it now. I couldn't contact them also. I've tried call back twice but there is no response. Im looking forward to hearing from them.

I have ordered a mast and habour jeans but dur to some reasons i raised a return request and it was picked up by their delivery person.
Moreover their policy guaranteed the refund transfer to my bank account but i didn't got the refund.
Now it's been more than a month but i didn't got the refund.
On talking to myntra customer care, they said they are clear on their side and talk to the bank but the bank says that there is no refund from myntra to my account.
So it's my humble request to check in this matter as soon as possible and kindly initiate my refund.
This is my order noumber-111403631094255682803

[protected]-2055801 is the order number and after several calls to your customer service nothing happening.

Please refund my money as 2 months waiting already.
I must say that the call centre has always been saying 24 hours/48hours to resolve.

They say product is packed for last 2 months and thats why no refund.
Thats not my problem.

I am claiming 1500rs plus interest for 2 months from these cheaters.

I have just received a call from myntra saying that i have been awarded as best lucky winner of the year and the gift is about 2 lack and some gold (Gram). They knew everything of my order details and even the address and full name and order i'd and all the things. They said that they are calling for confirmation of address that they can deliver the gift well on the right way and also said that they are delivering it on the address and when the gift will receive then i have to pay about 3 thousand and some for gst of govt. And also said that they will not take any extra charges for it. Is this fake or real please?