Myntra.com Complaints & Reviews

June 28 order placed, received shoe instead of pants
Contacted customer care and no updates for details sent.

Its extremely difficult process to talk to customer care people, line is always busy. There is no chat. I called many times, complaint logged and no one get back.

Wrong items are sent. I ordered a pants and i got shoes. Problem is customer care. Its very difficult, there is no proper email id....

I purchased a white leo sansini women white contemporary regular fit self design semiformal shirt from myntra. The size didn't fit me, therefore i decided to return it and the item was picked up on 16 july. And i got a message that the refund has been initiated but even after 10 days i didn't yet received my refund. My return no is: [protected]. I tried calling myntra customer care everyday regarding the refund issue but they asked me to wait...

My name is ashutosh naliapara, i ordered nike shoes on 15 july, order number:[protected]-7323003. The payment was done online.
Courier: ekart logistics
Tracking number:mynp[protected]

The delivery date of the product was 23rd july, i logged a complaint through myntra for late delivery on 24th july.

On 27th july, friday, i call one of the executives on the number: [protected], talked to them...

I received an order from myntra. But the product is not up to mark. So i want to return it. But i can't initiate return process as i have claimed 161 myntra insider points. I had a word with myntra customer care and i request them to revert back insider points and help me to place return request but they denied. I have given them the option that they can take back that points because there is nothing in the technical world that can not be...

Order placed on 13th of july 2019 and expected delivery date was 21stjuly 2019 still didn't recieve my product. I called myntra customer support people and they said it would be delivered on or before the given date. Order details are given below. It says your order has been delayed but for how long? If i leave it like this my product will never be delivered and i paid the amount in advance....

Hi team,

Recently i have ordered some costume for my wife on 13th july and it was promised to delivery on or before 18th july and till today 26th july the item is not yet delivered and i have made multiple compliant and everytime they said 24hrs or 48hrs will get back with update but no response from there side, they are very careless and no proper customer service, i truly regret choosing myntra because for what purpose i...

My kurta set from vishudh is not delivered yet but i got a message that it has been delivered! Kindly look into the matter as soon as possible! I tried calling customer care but that is also of no use as they are saying there is some technical problem! The number of delivery agent is also out of range and unavailable! I have paid for the order also!...

I ordered this set of cups on 18 july and received them without any pre msg and after receiveing i wanted to return it there was no barcode so i could confirm the delivery so i asked th delivery boy who came to deliver part of the same order to take this product back and confirm it he said ok mam .now neither he returned to me nor the warehouse received .and when i asked abt the refungd they blame me for giving it to him.i just want to know...

I had ordered Rubans Women set of 2 gold plated gold toned and pink faux ruby studded bangles for INR. 788
However, when I opened the pack, the item was missing.
Invoice no. C[protected]
Order no.[protected]-169100
Since I had ordered it from outside India, by the time I collected the item from the delivered address it was past 30 days. Hence could not avail the 30 days return policy.
Kindly look...

I am a regular customer of myntra for about 4-5 years now. I am unable to login to my account, i tried to change my password, create a new account, try contacting customer care several times. However, i am still not able to access my account. It says "account locked - contact customer care" and as per customer care account does not exist. They have absolutely no clue what is going on....

On 22 july i ordered 5 products from myntra.com and today i got 3 products from which 2 are good as showed in images by myntra and one of the product is not as i ordered and is in damaged condition which can not be tolerated and it is also of the other company’s called dave and the company i ordered is kook n keech so i kindly request myntra to do the needful in the regards...

I have ordered 1 libas women rust red & green printed kurta with palazzos and i have returned but still not refund from myntra i have also contact custome care problem is not resolved they also provied me bank reference number them i contact bank customer care problem is not resolved they said me to asked from myntra we cant help regarding this process....

I had a myntra credit balance of rs 475 from a refund. My myntra credit now is rs 0 due to a fraudulent transcation. Somebody had hacked my myntra account and has done the shopping. When i complained to myntra about it, they informed they cannot refund because the product has been delivered and i need to raise a complaint in cyber cell. Myntra is not guiding me where to raise the complaint which website and how, their customer care executives...

Order id[protected]-7780501
I cancelled that order and you have refunded me only for french connection shirt 1331 rupees and the entire order amount was 5585 rupees
Where is the refund of remaining two items UCB jeans and LEVIS shirt. I am complaining again and again but u only replied for that 1331 rupees
What wrong with you ... that kind of custmer support not expected from you ... please resolve this otherwise...

Hi
Customer care
My official phone number registered with myntra is [protected] ( mumbai)..i purchased a kurta from myntra on 8 th july 2019. It was delivered on 12 th july...due to size not appropriate, i put a return request on 14 th july 2019... The product was picked up by your delivery partner on 17 th of july 2019... Now the whole drama starts...your delivery partner ( manoj) couldnt see the price tag and bcos of his foolishness...

I have ordered a gift voucher on 23rd july 2019 of rs. 1400 and payment has been deducted from my card but order was not placed. Refund my money as i didn't received any confirmation from you on email. Request you to please activate option of call where we can contact directly with you so i can explain the issue on phone.

Please look into this as soon as possible as i want my money back. Also in want to clarify that i want...

I had placed an order for the above t-shirt on 22/06/2019. However i was provided the wrong size tshirt. Also, the item delivered was different from the image shown in the app, as well as the material.

I had placed a complaint regarding this to myntra but i wasn't even provided with a reference no./ acknowledgement of my complaint being received.

Now, after returning the item vide return request no. [protected],...

Order no:[protected]-8897203

A product came in used condition with no tags. They are declining my claim stating that it has no tags. Its pathetic service. The reason i placed return is because its in used condition with no tags. How can i supply them the tags when it never came with any. I raised escalation and still, they didn't approve the claim....

Hello sir,
I had ordered five products out of which only 1 was delivered but even to recover the one i was asked to pay for the whole 5 products with a promise that my money will be refunded. It’s been 20 days and they haven’t refunded me my cash. Every time i call them they ask me for 24 hours for updating my bank details. I am really tired of running behind them. They have to refund me a total of 1266rs. My order number is[protected]-9389401.br...

I had purchases a highlander shirt from myntra.com on 21 june 2019. Due to quality issues i returned the shirt after 5days of delivery as they have 30 days return policy. Since then i'm waiting for refund, i talked to them on phone but they aren't responding. They told me that they have already initiated refund and i need to call axis bank or to call their customer care. I did visit the bank and called axis bank toll free number but they...