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Updated: Nov 3, 2025
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Myntra.com reviews & complaints page 287

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S
Shashiranjan62
from Mumbai, Maharashtra
Aug 13, 2019
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Website: www.myntra.com

Few months back i bought a mast and harbour watch from myntra. It said it is water resistant and only with few splashes it stopped working. Now, when i asked myntra about service of the watch they denied that they do not provide service for the product after 3 months and i should contact the brand. There is no contact number or email address of the brand on internet. Worst service.
Jul 20, 2021
Complaint marked as Resolved 
I got a full refund.
Myntra.com customer support has been notified about the posted complaint.
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    D
    Dikka
    from Surat, Gujarat
    Aug 12, 2019
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    Address: Ahmedabad, Gujarat

    I here by writing this complain to inform you about not receiving refund of 2 myntra products which i hve bought one on 11th july amount of 996 nd 2nd on 30 th june amount of 1262.I hve already talk about this with myntra consecutive nd they said they have initiated refund already.They said that this refund is being strucked in your sbi branch but i have already talked to sbi home branch n sbi customer care regarding this n they said that no refund Is being reflecting.this is the responsibility of myntra to refund my money nd instead of refunding my money they are continuously making excuses n asking me to go home branch of my sbi what kind of these service they are providing if i hve a time to go in my home branches why should i shop online rather i would go myself to a shop nd brought products from shop itself.
    Myntra.com customer support has been notified about the posted complaint.
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      M
      Mohid Nair
      from Mumbai, Maharashtra
      Aug 12, 2019
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      Address: Kottayam, Kerala, 686141

      I was trying to order through myntra on August 10th however at the time of payment processing an error occurred and my order wasn't placed, cash for Rs. 2849.63 got debited from my account. When i talked to customer support they said they didn't received money so i will need to contact my bank. My credit card transaction shows the amount had spend on Myntra.
      +1 photos
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        P
        Pallavijagre
        from Delhi, Delhi
        Aug 12, 2019
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        Address: Hyderabad, Telangana, 500032

        Hello,

        This is the first time ever happened such thing with me. I have ordered global desi top from myntra along with some other clothing. Today the order got delivered saying global desi top and two other items has been delivered but when i saw, the packeging was damaged and global desi top was missing. However other products looks fine.

        Being a regular, loyal customer of myntra i want my refund.

        Please resolve the issue as soon as possible. My order number is[protected]-8577203.
        Myntra.com customer support has been notified about the posted complaint.
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          A
          Abid Mohammed
          from Bengaluru, Karnataka
          Aug 12, 2019
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          Address: 560045

          I ordered 5 products on 5th aug '19, i have received only 3 products so far. It's been a week, i'm getting updates daily that the product will be delivered today but they don't deliver it instead they update the status saying i have rescheduled the delivery. One product doesn't fit so i requested a return, they haven't picked that up yet. I'm fed up with their service. I want to return all the products and get a refund at this point. Please help.
          Myntra.com customer support has been notified about the posted complaint.
          Aug 12, 2019
          Updated by Abid Mohammed           I have lodeged multiple complaints with Myntra's customer care but to no avail. I do not see any action taken to resolve the issue.
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            R
            Rishabh Sethiya
            from Mumbai, Maharashtra
            Aug 13, 2019
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            price fluctuation

            Myntra as a big brand company should not change its price once decided in sale. Its not fair that when a customer start demanding a product nd u increase the price of that particular product. As a big company such unethical practices doesnt suits. You should keep the price same until the sale ends and its better to go for out of stock than increasing the price. For a middleclass person once he decided he want to bought that and soon after...
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            G
            GS Vimmi
            from Delhi, Delhi
            Aug 12, 2019
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            I ordered a pair of shoes on myntra costing more than rs. 3000. The package i received was empty and myntra is refusing to take responsibility for it. It kept trying for more than a week to get this issue resolved. They first rejected my claim. Later they said they would look into the issue and help me out. Again after several calls they told me that they are not responsible for what happened. I need my money back.
            Myntra.com customer support has been notified about the posted complaint.
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              T
              TOD FOD
              from Delhi, Delhi
              Aug 11, 2019
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              Address: Myntra
              Website: Myntra.com

              I want to exchange my product on myntra but no link provided for exchange. Return number for that order is [protected] and registered email id is ([protected]@alsedu.in). It is a jeans and much large in size. They are not creating link for exchange or return it. I have paid for it. It will be useless for me if i will not return or exchange it. Please help me sir.
              Myntra.com customer support has been notified about the posted complaint.
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                E
                Ellora S
                from Bengaluru, Karnataka
                Aug 11, 2019
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                Resolved

                Address: 560003

                Hello,
                I have received an email saying that i have placed order number[protected]-1938803 using my account balance at myntra.

                I have not placed the above order. It is being shipped to an address in mumbai.
                Raju
                Om tower, tps road near virsavarkar garden, shimpoli road borivali west
                Borivali west, mumbai - 400092
                Phone number: [protected]

                This is neither my name, nor my address. I am located in bangalore. All my deliveries so far have been to banglore only.

                The item's delivery date is shown as 14 aug. So, not been delivered so far.

                Please cancel this order, and credit my account.
                Aug 12, 2019
                Complaint marked as Resolved 
                Myntra.com customer support has been notified about the posted complaint.
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                  N
                  nbansals
                  from Patiala, Punjab
                  Aug 11, 2019
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                  Address: 4139/2 suigran street near cia staff,patiala, 147001

                  I made a purchase of a van husuen grey shirt against order number 111618793693929577103. But instead of it i got a van husuen trouser. I was asked to register a complaint on customer care. But even after
                  Complaining there is no reply from myntra. And when ever i call they ask to r wait for 2 or 3 days. It has been 9 days and there is still no progress in my return.

                  I have called for 7-8 times and still no hope. Very poor customer care service by myntra

                  Order number 111618793693929577103

                  Incident id - in[protected]
                  Myntra.com customer support has been notified about the posted complaint.
                  View replies
                  Yrrr meri watch ka color fade ho gya hai plese kuch kro yrrr iska thoda juldiii ok

                  wrong product delivered and no pickup - Comment #3508811 - Image #0
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                    A
                    Adhisha Sharma
                    from Delhi, Delhi
                    Aug 11, 2019
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                    Address: New Delhi, Delhi

                    I ordered a product from myntra but it was not upto the mark so i requested returning it and the product was picked up on 4th july 2019 and myntra shows that refund is processed successfully but it isn't showing up in my bank account.
                    Its been more than a month, myntra should fix it as early as possible.

                    Date[protected]
                    Order no - [protected]
                    Refund amount - 545.0

                    Rrn number (Myntra provided[protected]
                    Myntra.com customer support has been notified about the posted complaint.
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                      R
                      Rana Abhimanue
                      from Mohali, Punjab
                      Aug 10, 2019
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                      Address: H.No - 2150/A , Sector - 42/C, Chandigarh, Punjab, 160036

                      I ordered a denim wrogn shirt which costed me rs 1454.88. When i opened up the package i received a dark blue low quality shirt which had a tag name muskan dresses on it. This is a serious issue, i never expected this from such a big company like myntra. I would like to file a complaint in context of customer dissatisfaction and fake production. Kindly do the needful and in return i expect a full refund and want company to provide me another offer on the same shirt.
                      +2 photos
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                        T
                        Tejalpu
                        from Yaval, Maharashtra
                        Aug 10, 2019
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                        Address: 612,6th floor, Spot 18 mall, Jagtap Diary Chowk, Rahatani Road, Rahatani, Pune, Maharashtra, 411027

                        I had placed my order on 3rd aug which was supposed to be delivered by 8th of aug but i have still not received my items. It's not happening for the first time with me but i thought of giving another chance to myntra.

                        Once again i'm facing the same issue.

                        Even then it was supposed to be gifted to someone and even now t's to be gifted to someone.

                        I'm highly disappointed myntra.

                        Either deliver it to me before 12th aug r refund my money.
                        Myntra.com customer support has been notified about the posted complaint.
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                          B
                          Bansh Tripathi
                          from Mumbai, Maharashtra
                          Aug 10, 2019
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                          Address: G2,D block ,Coelho archada, patrong Baina, Vasco da gama, 403802

                          Dear sir, i brought shoes from myntra and it was deliver to me on 02 jul 2019. I am extremely disappointed at the quality of the shoes. With in a few day shoes get broken down and side of both shoes. I called myntra customer care at today morning and they told me replacement policy for only 30 days. Shoes in three month warranty period i am really unhappy with myntra. Can you please help me to replace this product. Order no. 111343255939164785101 regards, ashish +91-[protected]
                          +3 photos
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                            S
                            Surya Sinisetty
                            from Delhi, Delhi
                            Aug 10, 2019
                            Resolved
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                            Resolved

                            Address: D No 2-12/A, THERESA COLONY, MAIN ROAD, PB PALLI, Visakhapatnam, Andhra Pradesh, 531116

                            I have returned a product to the myntra and i have been calling myntra since the last three days and i think the worst customer care executives are with myntra they are not raising a complaint and i have been answered the same every time. I need a return payment to be initiated at its earliest. The order details were [protected] the item delivered to the ware house and there is no update or status regarding this
                            +2 photos
                            Aug 11, 2019
                            Complaint marked as Resolved 
                            This is very irritating for me I have been receiving many spam calls
                            Myntra.com customer support has been notified about the posted complaint.
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                              N
                              Neeraj negi 10
                              from Mumbai, Maharashtra
                              Aug 10, 2019
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                              Dear sir/ madam,
                              I have ordered nike track suit with order number[protected]-3342903 on 5th august which was delivered to me on 9th august. The product was out of size and i wanted to exchange but by mistake i pressed on wrong button of redeemed points of insider. I on same time called our customer executive but they told me that it cannot be exchanged or return. I request you to open window of exchange or return and take insider points back. The product is out of size and is of no use to me.
                              Hope i will get solution to this.

                              Your loyal customer,
                              Neeraj negi,
                              [protected]

                              Sent from yahoo mail on android
                              Myntra.com customer support has been notified about the posted complaint.
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                                Tayyab_Rahmani
                                from Mumbai, Maharashtra
                                Aug 9, 2019
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                                Address: 641035

                                When i placed my order it came in a single pack, but when i placed a return request they assigned two separate delivery personnel to collect the package.
                                When the first delivery guy came he picked up all orders and returned to the facility. After that when the second guy came, we told him that the product has already been returned and he said he will co-ordinate with the other guy.

                                But now myntra is saying to us that we have not returned that product and they are refusing to refund our amount.

                                Please help us in this matter.
                                Myntra.com customer support has been notified about the posted complaint.
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                                  A
                                  [email protected]
                                  from Mumbai, Maharashtra
                                  Aug 8, 2019
                                  Resolved
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                                  Resolved

                                  Address: Lucknow, Uttar Pradesh, 226021
                                  Website: Myntra

                                  I placed a prepaid order on the application which was recieved on time. I made the payment through google pay. Then i marked it for return the very next moment. The courier services picked up the product the next day. According to myntra executives the refund was made on my phonepe account which i never use. (It wasn't even activated till then) now i have no means of communication because they apparently don't believe in email addresses. Also they keep on stalling.
                                  If you myntra people are reading, kindly refund my 1485.62 ruppees. I'm a student. Don't rip me off. I have just added the screenshot to let them know the payment was made through google pay & they did recieve my money.

                                  Email address - angel. [protected]@gmail.com
                                  Shreya ganguly
                                  Aug 9, 2019
                                  Complaint marked as Resolved 
                                  I just checked my account again. And recieved the money.
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    D
                                    Disha s shetty
                                    from Tarikere, Karnataka
                                    Aug 8, 2019
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                                    Address: Mysore, Karnataka

                                    I returned two dresses and told dem to refund, but they intiated only one refund and wen i askef about other refund status dey told me they had done yu needto contact the bank and raise disputes agaist bank so i did it two times but tgey didnt receive any amount from myntra so again i asked myntra to check der payment sratus whether it is failed r pending dey are not ready to do i request ypu to solve this prob as doon as possible
                                    +4 photos
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                                      M
                                      mpanaje
                                      from Puttur, Karnataka
                                      Aug 8, 2019
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                                      Address: Sri Durga Clinic, Parladka, Puttur, Chittoor, Andhra Pradesh, 574201

                                      I had received return request for "bella moda girls grey embroidered fit and flare dress" on 26th july 2019 with the return number as well.
                                      The product was picked up before 31st july 2019 (Can't remember the exact pick up date) but the money is not refunded yet.
                                      The agent who picked up haven't even checked the item for tag, quality or usage.
                                      Please look into this issue and do the needful.
                                      +1 photos
                                      Myntra.com customer support has been notified about the posted complaint.
                                      Aug 14, 2019
                                      Updated by mpanaje                                       How long would it take for the money to get refunded?
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