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Myntra.com Complaints & Reviews

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Last updated Apr 3, 2024
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Myntra.com Phone Numbers

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+91 80 4354 1999
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Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 289

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G
Gani0440
from Pune, Maharashtra
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backpack

Address:411039

Had ordered a bag pack, had already paid money, bag pack was supposed to delivered on 28th june but it did not. When called myntra support for the same bag pack said it is already been delivered. For reference support team mailed me proof of delivery having signature. But that signature is not mine or any of my relatives'. I have been asking for refund from last 16 days but they are saying the same thing that we are working on it we will...
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K
Kp0
from Mumbai, Maharashtra
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wrong product received. recieved a top instead of track pant.

I ordered a charcoal grey track pant, order no.[protected]-9708501 . I got a vest ( top) of the same company having barcode and details of the product I ordered and inside the pack their was a vest . I couldn't place the exchange request of the order since it was not displayed on the app, only return request was allowed. I called the Myntra customer care and informed them about their mistake. They told me that they can't say for sure...
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I
ijswalia
from Delhi, Delhi
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ruhaans women red & white printed tunic size: m

Address:C 4/1, 110057

This Tunic was purchased by my wife vide Order no.:[protected]-1233701 and the item was delivered on Fri, 5 Jul 2019.
It is very astonishing to note that in the very first wash the fabric is torn and is of very very poor quality.
Request to kindly change / replace the same on priority.
Also recommended to kindly check and verify the product quality of the manufacturer prior to enlisting for online sales.
This...
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R
Rashmie Dhruv
from Bilaspur, Chhattisgarh
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mrp tag missing

I ordered a palazo on 28 feb 2019, when I received the order, the MRP tag was missing in the packet and on the product itself. I didn't like the product so when I requested for return and the pick up boy came, he refused to take it since the tag was absent. When I emailed the very company they replied saying my request put on hold due to quality issue. I mailed them again, they again replied the same thing. I wasted my 1400 something to this...
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Address:PARTHAVEEDU,, JESUS CROSS ROAD, BEHIND LOURDE HOSPITAL, VADUTHALA.P.O, Ernakulam, Kerala, 682023

Order no:[protected]-3538603. Not delivered. I tried to cancel the order, if they didnt want to give the product. I logged several times request for the cancelling the order, all the myntra customer care is not responding. Please refund my amount of product, i swear i wont ever book anything from myntra because you have many customers to deal with. Pathetic delivery service....
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Initiated return of above mentioned product on 4 july since it's faulty. Assigned people come quote it's too big to be carried on two wheeler promised to send bigger vehicle but nothing happened. Called customer care atleast 10 times they promised solution within 72 hours max but again nothing happened yet. Product is still in my house blocking my rs 650 with them. I want a quick action against them. Earliest return, quicker refund and compensation...
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A
ace arsene
from Delhi, Delhi
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missing delivery item

This is with reference to the order no.[protected]-7705201 placed on july 13th, 2019 at myntra.com. On july 18th i noticed the status of one of the items tommy hilfiger - men navy blue printed round neck t-shirt was delivered on 14th july but i had not received this product. I immediately called the customer care and they told me that this t-shirt was delivered with another tommy hilfiger tshirt (In the same bag) on july 14th. But...
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G
Gargee Bhadauria
from Gurgaon, Haryana
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return process crying

Hi

Why myntra advertise what it is not?? I've requested for return in between 9 am to 9.45 am or 8.15 pm to 9.00 pm but inspite of telling them multiple times my product is not picked up yet,

When they can't deliver from 9 amto 9pm, why they advertise?? Why me as a customer suffer for so many days for the return.

Their customer service centre is also so bad, they dont understand anything n keep...
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S
SMA boys
from Udaipur, Rajasthan
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hrx lower

Address:310 Rajeev Ghandhi nagar kota, Kota, Rajasthan, 324005

I buy hrx lower from myntra and in lower small hole when we exchange the product delivery boy say, your issue is other plzz contact customer care when contact with customer care he say i replace your problem we will try to approve in 72 hrs and in 48 hrs we got msg your delivery is out for deliver but when we contact with delivery boy he say your orders is not approved then again i contact with customer care he again say that your order os...
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S
Sethikirti
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong delivery status of order#1114109-2684574-2711503

Address:Myntra, 122002
Website:www.myntra.com

I have been following up with Myntra customer care since more than 15 days now regarding one of my order (#[protected]-2711503).

The site states that the order has been delivered but I have not received any such order.

The customer care executives always ask me to wait for 24 hours and similar response is received in the mail everytime.

Need your help to resolve the same....
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H
Hafiya Khadeeja
from Chennai, Tamil Nadu
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incorrect product received

Address:600006
Website:Myntra.com

I ordered for 2 sets of kurtis (Order no: 111431850863077543103) worth 2332 rupees. Instead i recieved india terrain shorts (Order no: 111431540158438611103) with the bill of my kurta sets attached on the packet. So i paid 2332 rupees to the delivery guy. Later i opened the packet and realised the product which i recieved is incorrect.
I placed for a return request but the delivery guy refused to take my product.
I need a refund...
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K
kittu shekhawat
from Bathinda, Punjab
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denim shirt

Address:house no. 714, opposite municipal council, deep complex, ward no.1, Hoshiarpur, Punjab, 144203

2 buttons are missing in the shirt i got on 16 july... And i cannot exchange it because i m not getting the same size, i want size 40... Now where to find same buttons and what should i do with the defective piece when i cannott use it... If my problem is not solved then i m going to put a bad review about this... And i am never going to shop on myntra...
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T
twink110
from Jharsuguda, Odisha
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refund not received for returned product

Address:Om oil mill, industrial area katghora distt. Korba (C. G.)), Korba, Chhattisgarh, 495445

Hello team,

This is regarding my refund for the order number 1112401-[protected] of Inddus kurti worth Rs. 731/-.
As i received a used product against which i have registered complaint on myntra and the product has been picked up on[protected]. And i was told that i will be receiving a mail for confirming my account details for refund after quality check up. But even after quality checkup i didn't received any mail...
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B
Binaya-Smrutirekha Dixit
from Mumbai, Maharashtra
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additional products written to be delivered are not delivered

We had ordered for a kurti along with a potli bag, which was supposed to be delivered together. But for the last two times only the kurti is delivered but not the bag. On the second time, on 15 july 2019 we had lodged a complaint on the myntra helpline, to which they answered that they have accepted their fault and a solution would be given in 2/3 days. Now when we are calling to ask for the solution, they reply that no complaint was by us,...
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I
IshantChawla
from Bareilly, Uttar Pradesh
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return failed. now product not delivered back.

I ordered a pair of red-tape chinos worth rs717 from myntra on 24 june, order id:[protected]-5901203. The product was delivered on 28 june.
Due to size issues i wanted to exchange it with a smaller size. But due to the unavailability of smaller size i placed a return request on 30june, return no:[protected].
Due to the unavailability of pickup service for my product i had to self-ship it. I shipped it through dtdc courier...
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R
Rashmi Chandra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money

Address:Aakash Institute,N11, South Extension Part 1, New Delhi, Delhi, 110049

I have returned my order to delivery boy "sonu kumar" and he had received the same on 13th july but still i am getting sms that my pickup is still pending and everyday i am getting message of pickup person on my register no.[protected]...

Even i have complained about this on 14th july to "karanjeet kaur" via myntra helpline no. She generated some complain id regarding this but still i am not getting any updates of my refund...
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K
Kumari Bani
from Mumbai, Maharashtra
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problem in refund

I had ordered some cloth on 24th june 2019, order no: 111323669083250836503 and i returned some items from my order because its was not upto my expectation i have not yet got my refund of that order. I contacted to customer services. And they provided the reference number which is denied by the bank. Both are blaming each other without solving my dispute. I want my money back so kindly command them to refund my money soon....
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A
AdvRadhika
from Delhi, Delhi
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product not received in the package

Address:4th Floor, Jeevan tara Building, Patel Chawk Metro Station, New Delhi, New Delhi, Delhi, 110001

I had placed order of blink go fitness band on june 28, 2019 for my father birthday gift. I received the parcel however didn't open it untill today when i learnt that there was no band inside the parcel.

However i have made the payment of 2k to the delivery person as the order was cash on delivery.

I have the receipt and the courier bag but no band.

It is requested to deliver my fitness band...
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R
Rohit1153007
from Akhnur, Jammu and Kashmir
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product not reach also customer support will not provide information

Address:Tehsil ramnagar district udhampur j&k, Barabanki, Uttar Pradesh, 182122

I order shoes on 4th july and delivery status will be shown before 15th july but till now product will not deliver also not update where it reach. I call customer care but they will not help also. And i tell him to cancel that product but they will say delivery charges will not be refunded. Why people suffer if they will not delivered on time that's company fault not people's.
I will not satisfy from this type of service....
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V
Vinodkumar Reddy
from Jabalpur, Madhya Pradesh
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wings wireless earphones

Address:Hyderabad, Telangana, 500049

Hi,
My name is Vinod, i have placed an order of wings earphones from myntra on 21st june, expected delivery for my product was on 29th june, but till now i dint receive my product. I have been continuously call myntra champions for status of my order, every day i call them and am getting only one reply that is to wait for 24hrs. I has speaking to different people each time i call. For 3 times i was talking to their supervisors who...
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