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Myntra.com Complaints & Reviews

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Last updated Mar 12, 2024
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Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 288

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A
Arushi Anand
from Gurgaon, Haryana
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package delivered, but myntra claims it was delivered

Address:Gurgaon sector 48, Gurgaon, Haryana

On the 28th of june, i placed an order of 2 maxi dresses from myntra app and i paid using my debit card online.

After the payment was successful, i was informed that the black maxi dress would be delivered by the 1st of july. I didn't receive any call from the delivery man to pickup the package and at the end of the day i received a message that my package has been delivered.

I had chosen my office address...
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A
Abinaya Palanisamy
from Mumbai, Maharashtra
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product missing - please check on priority

Address:No-78, VGP Goku Nagar, second main road, Chennai, Tamil Nadu, 600100

I have ordered a product on 30 june.. But till now i not got my product.. I have raising complaints daily since one month.. But people are not responding properly.. I have spoke to all case managers n escalation manager as well.. They are also simply giving reasons and asking me to wait for one or two days to get the update.. I'm net getting any updates.. Please look into the issue on priority.....
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S
Stephy69
from Mumbai, Maharashtra
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I didn't get my refund from myntra

Address:PARACKAL house, chettiyamparamba p.o, kelakam, Kannur, kerala, Kannur, Kerala, 670674

I ordered a jeans from myntra on june 23, the order was failed due to some error occurred in the site. I used to order this using my debit card, the amount of ₹714 was debited from my bank account more than one time, my total loss is ₹1, 428. Even the order was failure the money got debited. And i didn't get my refund yet. I tried to contact myntra many times, on the first call one of their call representative told me that they refunded...
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R
Rushy
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

returning the product

I have requested to return my order no:[protected]-5319703 tokyo talkies women blue slim fit mid-rise mildly distressed jeans (Return no. : [protected]) on 19 jul 2019. It was supposed to get picked up by 20 jul but i received a message saying that the return got cancelled because i rescheduled it even though i didn't. Please pick it up asap because the size doesn't fit me (Too large) and please make the refund to my bank account. br...
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N
Nishith Jupally
from Warangal, Telangana
Nov 4, 2021
This thread was updated on Nov 4, 2021
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serial number not correct

When after two days a courier boy came for pickup he refused the package saying that the serial number is not matching. All the stickers and tags are intact.
I called service centre and explained everything. He assured me that the courier boy will come and pick up the product. And then after an hour my return request was declined.
I had to place another request for the same thing. I have talked to customer service many times.....
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S
Senoritaaa
from Mumbai, Maharashtra
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I ordered a top but I got a trouser

Address:Shivpur kanshiram awas, Varanasi, Uttar Pradesh

I ordered a splash boxy top but i got a trouser before 14days ago. I complained on myntra but they are making fool use whenever i talk them they just give me time 24 hours 48hrs 72 hrs before 14days. Still they did not resolve my problem what am i doing now. They are continuously troubling me and still they did not resolve my problem i called them 20to 22times...
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P
Pradiptā Mallick
from Mumbai, Maharashtra
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miss bennett jumpsuit

Address:Kolkata, West Bengal

I oredered a product and it was very bad quality. I asked for refund it has been 20 days now. I haven't received the amount yet. I am calling the customer care of mynta and they are asking me to call sbi. They haven't even provided me the transaction id of the refund. I paid total 1399 rupress and i didn't got a single penny back. They are just not interested in giving the money back....
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S
Sai Raj Sampath
from Calicut, Kerala
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regarding order delivery

Address:500090

I have ordered Allen Solly shoes in the month of May, 2019 and it was delivered to me due to size issue I can kept replacement order on June 4th, 2019 Order No:[protected]-6313503. Till now replacement has not done yet in myntra tracking it was showing like On June 5th, 2019 it was shipped to delivery center Courier Name: Myntra Logistics, Tracking Number: ML[protected]. I have been calling customer care since 1 month many times but these...
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S
shamlyn
from Bengaluru, Karnataka
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delivery agent did not delivery and marked as delivered

Address:Udupi, Karnataka

Hi. My name is shamlyn fernandes. I had ordered a bracelet from myntra - brand pipa bella on the 24th of june. It was marked as delivered on the 6th of july. I was away and i did not receive a text message about the delivery agent being out for delivery nor that the product was delivered. Hence i was unaware of the delivery. The delivery agent has marked my product as delivered and i received an email stating that the product is out for delivery...
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S
Sakshi 9993
from Mumbai, Maharashtra
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roadster women white sneakers

I ordered a pair of shoes from myntra and paid online using my credit card,
Yesterday on 18th july 2019 i received a message that the order has been delivered but i didn't receive anything.
I contacted their customer service today, they said the product has been successfully delivered and i have signed it but in real i have not received it and they sent me an email as a proof of delivery and some signature which is not mine....
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S
Shaik Ferdosh
from Bhimavaram, Andhra Pradesh
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philips kerashine hair straightener with silkpro care technology bhs386/00

Address:Visakhapatnam, Andhra Pradesh, 530005

I have ordered my products through online payment and waited for the day of delivery which was july 15 but on july 13 i got an notification saying my order was unable to deliver and will be delivered again in short period but on july 15 i didn't got any call or notification of my order when i go through my status it was shown to be delivered when i called to customer care they send me a pod (Proof of delivery) which doesn't match any of our...
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Address:Firozpur, Punjab, 152002

Received broken glass vase "aapno rajasthan gold glass vase". Trying to return a product but to no avail. Since 3 weeks asking for return but they keep asking for photos.. 10 photos have been sent 4-5 times as on 18th july 2019 still they keep asking for photos.

This is a kind of harrassment i am facing. After every mail they ask for 24 hrs and still put up a query.

Please look into the matter....
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I ordered two gear duffle backpacks from myntra. On receipt they didn't meet expected quality and i returned them. 15 days have passed since the return and i am yet to receive the refund. I have been chasing after the company for a week and all i get is excuses. Absolutely no action is taken by the company and every time i call they ask for more time to resolve the issue. Highly disappointed and angry with the company and its incompetent...
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I
irfanahamed7
from Chennai, Tamil Nadu
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fake promise

Well, i returned my product on june 30th 2019. Still now i dint get any refund from myntra. I followed up every couple days. They said that send bank details and update bank details in myntra app. There's no option for refund in applications. Quietly, i waited more than 15 days for refund. There's no hope beyond this. So i plan to go to consumer court for this issue....
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H
hg570018
from New Delhi, Delhi
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item not delivered not getting canceled

111296735081807547003 order id
I ordered this item in june and was suppose to be delivered by 29th june. It is not delivered till date. Calling customer care give same response as they will mail/sms an update but there is no reply. Even not canceling the item. From past, 1 day i am not able to call their customer care. Bad service from myntra....
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A
Altamash Gauhar
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order not placed money deducted

Address:560068

I was trying to place an order woth rs 11, 651 but the money had been deducted from my account and the order had not been placed. I have faced this problem before. Myntra is providing very terrible services to their customers regarding payment issues. The reliability of myntra is getting lower in my opinion. Also, there is no message or email regarding refund from your side. This is highly irresponsible system. I want refund in my account...
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P
Patrika
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product returned but refund not received

Address:New Delhi, Delhi, 110052
Website:Myntra.com

Hello team,

This is regarding my refund for the order number :[protected]-7433203 of only navy blue skinny fit denim trousers worth rs. 660/- and only women off-white & black printed high-low top worth rs.849/- delivered on june 28th, 2019.
As the products that i received did not fit me properly, i placed a return request on myntra. The product have been picked up on 2nd july and i was told that i should check...
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S
sameeranborah
from Bengaluru, Karnataka
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money deducted from account but order not placed

Address:Kamrup Metropolitan, Assam, 781015

I have been deducted money for my order but my order wasn't placed. I have paid again and this time the order is placed.
Placed on: 18 jul 2019
Order no:[protected]-2776703
Price details:
Mrp:8, 494.00
Gst: 566.00
Item discount: (-) 5, 347.00
Credit card: 3, 713.46
Total:3, 713.46
Updates sent to:
[protected]
[protected]@gmail.com

I need the...
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H
hkumar.du
from Gurgaon, Haryana
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cheating and corruption

I downloaded myntra app and received a mail from them that a discount of Rs 500 will be given on first order. There were absolutely no terms and conditions along with that mail. Moreover, there was no mention in the mail that discount is upto Rs 500. Under these circumstances naturally a person will believe that there is a flat discount of Rs 500.
So I placed order of worth Rs 2000 and incorporated the coupon code provided in mail....
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G
Gani0440
from Pune, Maharashtra
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backpack

Address:411039

Had ordered a bag pack, had already paid money, bag pack was supposed to delivered on 28th june but it did not. When called myntra support for the same bag pack said it is already been delivered. For reference support team mailed me proof of delivery having signature. But that signature is not mine or any of my relatives'. I have been asking for refund from last 16 days but they are saying the same thing that we are working on it we will...
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