Myntra.com Complaints & Reviews

Dear sir, i brought shoes from myntra and it was deliver to me on 02 jul 2019. I am extremely disappointed at the quality of the shoes. With in a few day shoes get broken down and side of both shoes. I called myntra customer care at today morning and they told me replacement policy for only 30 days. Shoes in three month warranty period i am really unhappy with myntra. Can you please help me to replace this product. Order no. 111343255939164785101 regards, ashish +91-[protected]

I have returned a product to the myntra and i have been calling myntra since the last three days and i think the worst customer care executives are with myntra they are not raising a complaint and i have been answered the same every time. I need a return payment to be initiated at its earliest. The order details were [protected] the item delivered to the ware house and there is no update or status regarding this

Dear sir/ madam,
I have ordered nike track suit with order number[protected]-3342903 on 5th august which was delivered to me on 9th august. The product was out of size and i wanted to exchange but by mistake i pressed on wrong button of redeemed points of insider. I on same time called our customer executive but they told me that it cannot be exchanged or return. I request you to open window of exchange or return and take insider points back. The product is out of size and is of no use to me.
Hope i will get solution to this.

Your loyal customer,
Neeraj negi,
[protected]

Sent from yahoo mail on android

When i placed my order it came in a single pack, but when i placed a return request they assigned two separate delivery personnel to collect the package.
When the first delivery guy came he picked up all orders and returned to the facility. After that when the second guy came, we told him that the product has already been returned and he said he will co-ordinate with the other guy.

But now myntra is saying to us that we have not returned that product and they are refusing to refund our amount.

Please help us in this matter.

I placed a prepaid order on the application which was recieved on time. I made the payment through google pay. Then i marked it for return the very next moment. The courier services picked up the product the next day. According to myntra executives the refund was made on my phonepe account which i never use. (It wasn't even activated till then) now i have no means of communication because they apparently don't believe in email addresses. Also they keep on stalling.
If you myntra people are reading, kindly refund my 1485.62 ruppees. I'm a student. Don't rip me off. I have just added the screenshot to let them know the payment was made through google pay & they did recieve my money.

Email address - angel. [protected]@gmail.com
Shreya ganguly

I returned two dresses and told dem to refund, but they intiated only one refund and wen i askef about other refund status dey told me they had done yu needto contact the bank and raise disputes agaist bank so i did it two times but tgey didnt receive any amount from myntra so again i asked myntra to check der payment sratus whether it is failed r pending dey are not ready to do i request ypu to solve this prob as doon as possible

I had received return request for "bella moda girls grey embroidered fit and flare dress" on 26th july 2019 with the return number as well.
The product was picked up before 31st july 2019 (Can't remember the exact pick up date) but the money is not refunded yet.
The agent who picked up haven't even checked the item for tag, quality or usage.
Please look into this issue and do the needful.

I had ordered mango cateye sunglasses (Product code: 6995289) on 1st august. The vendor cancelled my order on 5th august saying product not available, although the same vendor had the same product listed on myntra for higher price. Evidently, the vendor cancelled my order just to sell at higher price. The vendor should be compelled to fulfill his obligation.

I already registered my complaint to Myntra with courier receipt but there are no any refund yet my return
I also call to Myntra 10 times but only saying we will resolve your complaint
This complaint time already went 1 month
Contact [protected]
Screen shot attach of reply from Myntra with auto generate mail but not resolve yet
Also Myntra block my mobile number

Sir i purchased sum clothings to my sister in myntra online shopping and made the payment to myntra from my karnataka bank debit card and i returnwd the product and requested to refund my 1208 rs and 461 rs as i got 461 rs but still i didnt get 1208 so i raised duspute against bank now i want to rsise dispute against myntrao line shopping shop as i am fed upwith myntra and bank both are not borred abput their vustomer so i reuest yu to solve this prob

I placed the order once the money got debited but the order wasn’t placed, tlaked to the costumer service executive they asked to log out and in again and thn placed the order tried it placed the order again but the same issue occurred, talked to the executive again and they discuss solve the problem. I’m very much disappointed with the service and actually want my money back.

I have placed order of belt and one kurta set on myntra.com on 5th aug 2019 and paid through net banking rs. 1500.
Now i am trying to login its shows your account locked contact to customer care. Customer care number not reachable at all the time.
They have not informed anything on my email or phone number.

Kindly help me my email id [protected]@jettech.in

Hello, my myntra account is locked, i made a purchase of 5173rs. How to solve the issue. Customer care number is always busy. I made credit card payment. I did not received the product its been 4days i placed the order. If it delivers how to return it if i dont lyk the product. Solve my issue to unlock the account. I am not not getting any updates on phone also. I want my account back.

This is regarding order ID :[protected]-7061503
I ordered this product on 22 July but still not received.

Also there is no reply from Myntra team wherein they could have updated the status, even despite of taking follow up on email (please see attached email screenshot).

On top of this I called several times on Call Centre number but they are not able to share any update, nor any case number was shared.

Hi I have received the top today. By mistake I clicked on Collect Insider Points option. Now I am not getting option for Exchange my product. I have talked to customer case also. No one helped. This is very disappointing There should be a way to reverse for this option. I am not returning the product just asking for exchange. Customer care did not even listen to me. What is the use of these insider points to me if I am not able to use my product. I request please help me regarding this. Thanks. Myntra email Id- [protected]@ymail.com
Order number[protected]-0651103.
Looking forward for a solution.

ORDER NO:[protected]-2937501
Order Details:
1. Women Pink Solid Straight Kurta - Shree
2. Women Yellow Printed Straight Kurta - RANGMANCH BY PANTALOONS

Date of Incident: Placed On: 21 Jul 2019
Client Name: Bhavna Sharma
Description of incident: I booked the order from Mumbai location for my Mother on July 21st. The package was supposed to be delivered at Raisinghnagar (Rajasthan), a location approx 2500KM from mine.

The orders were meant to be delivered on below dates:

- Women Pink Solid Straight Kurta - Shree:
Shows Delivered on (Aug 03, 2019)

- Women Yellow Printed Straight Kurta - RANGMANCH BY PANTALOONS
Shows delivered on (Jul 28, 2019)

However, both kurta's have not been delivered till date. However, Myntra claimed that both were delivered. On further inquiry from customer care, I got to know that someone signed it and the sign too just contain initial 'B' (That's my initial) and some random lines. I had been a regular customer of Myntra in the past and there are multiple times I have signed the delivery for them. They can clearly match the same and intervene. I confirmed the same from my parents and none received the packages there either.

Myntra has closed my request thrice stating that it was delivered and there's nothing they can do about it. I had to consistently follow up with Customer care to request them for keeping request open.

Myself and my father have requested for the delivery boy's details so that we could intervene at our level but Myntra didn't provide it anytime and said they will check. I suspect the person supposed to deliver packages is at fault and must be inquired properly about details. This has been a matter of distress for me and my parents and it's no more a question of money but integrity of an organisation. I want my refund back. This isn't acceptable.

FYI, Online delivery doesn't mean a person pay off their hard earned money for some third person to enjoy over. If Myntra cant manage their transactions or Delivery level authorizations, it's better not to have online delivery in place. Let the person receive it and pay for it rather than someone else paying for a cheat who sweeps away the packages at delivery end.

Attaching the signs that Myntra provided as a proof of delivery..

I had ordered a boot from myntra and instead i had received a tshirt. I had raised this issue with the customer care but every time they came up with robotic response. This has been going on for over a month and they keep on iterating to provide the bar code on the transparent sheet, but the product did not come with one. I had told this to them several times but to no avail. They are hell bent on cheating customers and now they have even stopped replying to my mails and all i am left with is a tshirt which i am not interested in and monetary loss which they are not refunding. I would be very glad if my complain can get resolved somehow. Shame on myntra!!

I have bought a jacket which was shown as a casual jacket(water resistant) in myntra…but it doesn't mean it would be a rain coat ...i have return or exchange with other product .. i have lost the tags but i wnt return because they have cheated..i saw in other sites it is a rain coat, but as shown in myntra it is casual jacket . I want to return the product and i don't have tags

I am not satisfied with your services. if you unable to delivered my product then please return my money and take your damaged order return .

a roadster watch order by myntra but damaged product delivered to me then i will call customer care for approval to exchange the damaged item. exchange order approved by 1aug 2019. please check the attachment file below to show approval message by myntra.

many times called customer care and delivery boy but they can't solve my problem.

my order details are Roadster Men Black Analogue Watch MFB-PN-LB-80240

Order no.:[protected]-5880201

I placed a order from Myntra (online shopping app) on 20th june 2019 but after receiving the product i returned back the product and raise a refund. But since then from the side of Myntra they have processed the refund and gave me the reference number and asked me to wait for 1-2 working days for refund. After a week i called them many times about the refund but ignored by saying that they have refunded the amount. But my account didn't credit. They told me to go to my home branch and the staff of the bank clearly told me that external application refund will be processed by them only. The bank is not liable for any thing.
Kindly help