Myntra.com Complaints & Reviews

I had ordered 10 products, out of which there were only 8 when i opened the parcel!! When i complained, they said the time period for such complaints is over. But i haven't received the product is serious issue. It was a roadster watch and roadster t shirt. For them it was casual, sorry we can't do anything now is what they said.
This is not expected from myntra.

Recently i saw a pair of lacoste shoes on it's original site (www.Lacoste.in)With title men's wildcard leather and textile trainers with it's sale price 5475inr inclusive all taxes. As they were unavailable on it's original site. I saw them on myntra. The sale price was same as it was on it's original site.5475inr but they are adding an additional tax of 986 inr which make it's final price 6461inr. Which is wrong with the government regulations. As the gst and other all taxes are included in it's mrp. And they are charging additional tax which is not feasible. So it's my humble request to consumer complaints. Please look in this matter. And ask the company to elucidate the tax which they want their customers to pay
Thankyou

Your delivery person parked his two wheeler in my parking. His name is vinod shinde. On questioning about his wrongful behaviour he was very rude and arrogant.

I am a senior citizen and this behaviour has caused me trouble and stress.

This happened in sapphire park society in park street wakad.

Request you to take a stern action against this rude person.

I ordered a nike men black and green runallday shoes on 21st july 2019 and the product got delivered on 24th july 2019 but after seeing the product i didn't like the quality and there is a size issue also. Now i want to return those shoes but their is no option shown on myntra app. Then i call their customer care no. And inform them about this same. But they told me right now you can't return this product because you collected myntra insider points regarding this product but by mistake those points were collected. I said them also that please deduct those myntra points which was collected unintentionally and return this product but they denied and said keep the product with you. Now the product is useless for me and those points also are of no use. Please provide some solution about this i'll be thankful to you.

I ordered a levi’s jeans from myntra.
After the got delivered i work it twice
And while wearing it for the second time
It ripped off from the seam near the crotch.
I contacted them and explained the situation.
But all i got in return was fair promises of replacement after inspection.
A couple of days later i get a mail saying that it’s just non replaceable as it’s not company defect.
What’s a company defect if poor quality and craftsmanship is not?
They are just lying #

I bought us polo shirt after viewing it from every angle, it was checked shirt without any printing on back but the product i got have a huge print on its back side, this is only possible if the product i recieved was a copy and i m sure it is copy and it was least aspected from myntra. Please do reply as soon as possible becoz i bought it for my friends birthday

I order a product from myntra.. The order status is showing placed only but didn't get any tracking id yet... So how can i try without any tracking please update the order status so, that i can get my tracking id. It's a gift actually which i bought for my husband so i'm little bit worried please it's my request please update my order status and give a valid tracking id.
Order no.[protected]-2244303
Name-harleen
Bought for-harit bhatia
Item purchased-roadster men blue round neck t-shirt
[protected]@gmail.com
Phone no.[protected], [protected]

On 24th june 2019, i purchased a top from myntra, cation women black solid top. The size was not fit so i decided to return the product. They picked up the item on 2nd july 2019 but i still don't get the refund. Also got a msg from myntra saying the refund has been processed and when i told them that i didn't get my refund then they are not able to solve my problem. My order no. Is[protected]-7209103.

I ordered a top promod top from myntra online i received the product i oay for it but the status was not updated that it got delivered to me i thought it will update in some hrs. But it can't so i contact customer care several times for it and also i want to return this. So the company delivery boy come to me and i return the product after so many calls. But now the battle is to get the refund for that also i contact customer care several times but they convince me to say that please wait for 24 hrs. Are you guys making fool o[censored]s this site is just a fake one. It doesn't have any issue to customers problems i just want to make money by making fool. Disgusting this is. For my own money for returning the product for company fault i have to pay i have to call 100s time. Why do u held your customer service even i[censored] can't solve any customer problem. I attach the qr code and the product image which was received and now returned by me.

I have ordered shoes from myntra on 21st july and i cant explain the condition of the product. I received it in pathetic condition sole is torn, torn leather and tag is also missing.

When i tried to file return, myntra team is not taking the responsibility. They are surely not adhering to the process of quality checks.

I need your support in returning the package ad expect a genuine compensation for mental harassment.

They are not giving me my refund
The payment is made from debit card
After 12 days still my refund is not reflect in my account
They are ging me refrence number but not the rtgs, utr, neft number by wich i can trust on them that they have refund my money
Please take axtion against the company and help me to refund my money of rs 944 only
The paymnt is debited on 5th of july and return was picked up on 15 july they give a time period of 10 days to refund mu money in my account. On 25 july the time period has been completed and still i have not received my refund.

On jul 16th i ordered two skirts from myntra and the fit was too big, so i requested the two to be exchanged for a smaller size. They both came in one myntra package and as they were ordered together and requested to be exchanged together.. I put both of them in their original single packaging and requested for exchange on the same day!

When the exchange package came on jul 19th i returned the single packet with both the skirts and informed the agent particularly regarding the same. I asked the agent to confirm if both exchange products are to be in one and they confirmed the same. When i got the exchange of smaller size i noticed that there was only one item in it. I called the customer care immediately regarding item number 2 and they told me it was my fault to return both of them at once. I understand i should have checked if both items were there but i believed their delivery agent.

The customer care guy took my complaint. After 10 days they said they didn't find my item, blamed me for my carelessness and told me they will not refund the money.

As i really needed that second skirt anyway i placed a separate order hoping they would refund my money anyway. I called the delivery agent on 20th jul to confirm if she safely sent both the items in the same package and she affirmed the same.

But today after several follow ups, calls, emails they've declined my refund several times and i cannot believe they'd say i was to blame and that they cannot do anything further.

I've been following them up for days and they take too long to resolve the smallest issue. I'm so disappointed as this is the second time they're putting me through the same drama. They have updated the skirt as "returned to origin" on the app and here they say didn't receive it. I don't understand what that means?

I want my refund immediately and have decided to no longer be patient about this further. Please help me sort this matter at the earliest. I have done my best to keep calling them and trying to get this fixed.

I cancelled one forever 21 jeans of inr 1399 from myntra and returned one jeans of inr 1679 for both of which i paid through debit card. Its more than 3 weeks and the money is not reflecting in my bank account. It says the refund has been processed but i haven't received any emails or bank notificatiom. My order numbers are[protected]-1924003 and[protected]-6874503.
I have literally called the customer care more than trillon times. Kindly so something it's a good amount of money i can't afford to loose.

Today i have received ordered products.in that eyeshadow palettes are broken and can't be used at all. And maskara is entirely dried up. Supply of such products is not acceptable. Quality check has to be done before supplying. It has to be taken return. It is responsiblity of myntra supply quality products instead just taking money and supplying useless items. How the maskara is dried up?? It shows carelessness about costomer

I have made a payment on myntra through airtel payments bank using ibibo web pvt ltd. However the payment got debited from airtel bank but order wasn't confirmed on myntra. Myntra customer service is telling to contact airtel payments bank and airtel payments bank is telling to contact myntra. Still no update regarding the refund.

Transaction date as per airtel : 21 july 2019
Transaction id : [protected]

Wrong items are sent
Wrong items are sent. I ordered a pants and i got shoes. Problem is customer care. Worst customer service... Its very difficult, there is no proper email id. I tried posting a customer complain, that page does not work. There is no phone number to talk to customer representative. There are so many menus when we dial in customer care. And in website, order history, there is no proper option to choose to raise a complaint.
Updates -
I contacted customer care finally and i sent all details for wrong item after 20 days no one contacted. Extremely worst online shopping worst customer care

June 28 order placed, received shoe instead of pants
Contacted customer care and no updates for details sent.

Its extremely difficult process to talk to customer care people, line is always busy. There is no chat. I called many times, complaint logged and no one get back.

Wrong items are sent. I ordered a pants and i got shoes. Problem is customer care. Its very difficult, there is no proper email id. I tried posting a customer complain, that page does not work. There is no phone number to talk to customer representative. There are so many menus when we dial in customer care. And in website, order history, there is no proper option to choose to raise a complaint.
Then finally i called customer care, they asked me to send all details but after that no one contacted.

I purchased a white leo sansini women white contemporary regular fit self design semiformal shirt from myntra. The size didn't fit me, therefore i decided to return it and the item was picked up on 16 july. And i got a message that the refund has been initiated but even after 10 days i didn't yet received my refund. My return no is: [protected]. I tried calling myntra customer care everyday regarding the refund issue but they asked me to wait for further date.

My name is ashutosh naliapara, i ordered nike shoes on 15 july, order number:[protected]-7323003. The payment was done online.
Courier: ekart logistics
Tracking number:mynp[protected]

The delivery date of the product was 23rd july, i logged a complaint through myntra for late delivery on 24th july.

On 27th july, friday, i call one of the executives on the number: [protected], talked to them about my concerns regarding my product delivery but they weren't able to solve my queries hence i was directed to one of the supervisors named sakshi, she did not enclose her last name when asked to.

I have been told to wait for 5 days, after the complaint booking but there is no talk regarding product delivery. I asked them regarding the shipment more than 5 times but the questions were denied and all they talked about was the registered compliant of late delivery.

The worst customer care response i've ever faced.

I received an order from myntra. But the product is not up to mark. So i want to return it. But i can't initiate return process as i have claimed 161 myntra insider points. I had a word with myntra customer care and i request them to revert back insider points and help me to place return request but they denied. I have given them the option that they can take back that points because there is nothing in the technical world that can not be fixed and this is just some insider points. That product has no use for me now. Please help me in this matter.