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Myntra.com Complaints & Reviews

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Updated: Aug 18, 2026

Complaints 9998

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824

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9174

Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Myntra.com reviews & complaints page 294

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Address: 203 Navchetan ,15th rd , Bandra, Mumbai City, Maharashtra, 400050

I mrs nikhat sachan want to raise a complaint against delivery boy akash (Not sure if this is his name) for the following reasons :-
1) his attitude is bad for a delivery boy
2) has lot of pent up anger
3) rude in his conduct with me or my family members
4) my kids safety is jeopardised if he arrives at my door in my absence as he has lot of pent up anger
5) i will lodge a police complaint against him in future
6) i demand that he don’t b sent to my place for any delivery / pickup in future henceforth ever.
7) send someone to pick my return and also take money for my today’s delivery

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Address: 700106

I have ordered 2 shirts from myntra of approx rs3800, but due to fit issues i lodged a return but during return the delivery boy took the us polo shirt along with him and updated wrongly that he has took the louis phillips and processed the refund of rs1800 was processed and now when i am asking to take the louis phillips shirt back so neither they are taking the shirt back and moreover they have declined my request, which type of fraud is going on, they are very unprofessional.

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Aug 13, 2019

Updated by Ssarkar1987 Please ask Myntra to take there product back and refund me my money.

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Myntra allows it users to shop, submit orders without verifying the email address submitted on the account. Moreover there's no way to change the the email id on the account say customer rep.
Consider this use case - user creates an account with some typo in his email. There is no way for the user to rectify his mistake. There is a possibility that the incorrect email address entered could be someone else's email address and he/she can easily have unauthorized access to the account.

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K

Kartik jin

from Delhi, Delhi

Aug 13, 2019

I ordered one pair of shoes on the last 22nd...I have not received my order yet... myntra is the world's worst shopping app

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Website: www.myntra.com

Few months back i bought a mast and harbour watch from myntra. It said it is water resistant and only with few splashes it stopped working. Now, when i asked myntra about service of the watch they denied that they do not provide service for the product after 3 months and i should contact the brand. There is no contact number or email address of the brand on internet. Worst service.

Jul 20, 2021

Complaint marked as Resolved

I got a full refund.

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Address: Ahmedabad, Gujarat

I here by writing this complain to inform you about not receiving refund of 2 myntra products which i hve bought one on 11th july amount of 996 nd 2nd on 30 th june amount of 1262.I hve already talk about this with myntra consecutive nd they said they have initiated refund already.They said that this refund is being strucked in your sbi branch but i have already talked to sbi home branch n sbi customer care regarding this n they said that no refund Is being reflecting.this is the responsibility of myntra to refund my money nd instead of refunding my money they are continuously making excuses n asking me to go home branch of my sbi what kind of these service they are providing if i hve a time to go in my home branches why should i shop online rather i would go myself to a shop nd brought products from shop itself.

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Address: Kottayam, Kerala, 686141

I was trying to order through myntra on August 10th however at the time of payment processing an error occurred and my order wasn't placed, cash for Rs. 2849.63 got debited from my account. When i talked to customer support they said they didn't received money so i will need to contact my bank. My credit card transaction shows the amount had spend on Myntra.

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Address: Hyderabad, Telangana, 500032

Hello,

This is the first time ever happened such thing with me. I have ordered global desi top from myntra along with some other clothing. Today the order got delivered saying global desi top and two other items has been delivered but when i saw, the packeging was damaged and global desi top was missing. However other products looks fine.

Being a regular, loyal customer of myntra i want my refund.

Please resolve the issue as soon as possible. My order number is[protected]-8577203.

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Address: 560045

I ordered 5 products on 5th aug '19, i have received only 3 products so far. It's been a week, i'm getting updates daily that the product will be delivered today but they don't deliver it instead they update the status saying i have rescheduled the delivery. One product doesn't fit so i requested a return, they haven't picked that up yet. I'm fed up with their service. I want to return all the products and get a refund at this point. Please help.

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Aug 12, 2019

Updated by Abid Mohammed I have lodeged multiple complaints with Myntra's customer care but to no avail. I do not see any action taken to resolve the issue.

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Myntra as a big brand company should not change its price once decided in sale. Its not fair that when a customer start demanding a product nd u increase the price of that particular product. As a big company such unethical practices doesnt suits. You should keep the price same until the sale ends and its better to go for out of stock than increasing the price. For a middleclass person once he decided he want to bought that and soon after u changed the price so it affects his budget. Same case happened with me i wishlisted three items nd only after 1 hour when the demand for that particular goods inhanced u changed the three of goods prices and i was not able to buy any. So dont change prices once decided. If the seller forces to change the prices then also myntra should ask the seller to continue with the same prices or go for out of stock

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I ordered a pair of shoes on myntra costing more than rs. 3000. The package i received was empty and myntra is refusing to take responsibility for it. It kept trying for more than a week to get this issue resolved. They first rejected my claim. Later they said they would look into the issue and help me out. Again after several calls they told me that they are not responsible for what happened. I need my money back.

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Address: Myntra

Website: Myntra.com

I want to exchange my product on myntra but no link provided for exchange. Return number for that order is [protected] and registered email id is ([protected]@alsedu.in). It is a jeans and much large in size. They are not creating link for exchange or return it. I have paid for it. It will be useless for me if i will not return or exchange it. Please help me sir.

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Address: 560003

Hello,
I have received an email saying that i have placed order number[protected]-1938803 using my account balance at myntra.

I have not placed the above order. It is being shipped to an address in mumbai.
Raju
Om tower, tps road near virsavarkar garden, shimpoli road borivali west
Borivali west, mumbai - 400092
Phone number: [protected]

This is neither my name, nor my address. I am located in bangalore. All my deliveries so far have been to banglore only.

The item's delivery date is shown as 14 aug. So, not been delivered so far.

Please cancel this order, and credit my account.

Aug 12, 2019

Complaint marked as Resolved

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Address: 4139/2 suigran street near cia staff,patiala, 147001

I made a purchase of a van husuen grey shirt against order number 111618793693929577103. But instead of it i got a van husuen trouser. I was asked to register a complaint on customer care. But even after
Complaining there is no reply from myntra. And when ever i call they ask to r wait for 2 or 3 days. It has been 9 days and there is still no progress in my return.

I have called for 7-8 times and still no hope. Very poor customer care service by myntra

Order number 111618793693929577103

Incident id - in[protected]

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Mayank Shakya

from Mumbai, Maharashtra

Aug 12, 2019

Yrrr meri watch ka color fade ho gya hai plese kuch kro yrrr iska thoda juldiii ok

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Address: New Delhi, Delhi

I ordered a product from myntra but it was not upto the mark so i requested returning it and the product was picked up on 4th july 2019 and myntra shows that refund is processed successfully but it isn't showing up in my bank account.
Its been more than a month, myntra should fix it as early as possible.

Date[protected]
Order no - [protected]
Refund amount - 545.0

Rrn number (Myntra provided[protected]

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Address: H.No - 2150/A , Sector - 42/C, Chandigarh, Punjab, 160036

I ordered a denim wrogn shirt which costed me rs 1454.88. When i opened up the package i received a dark blue low quality shirt which had a tag name muskan dresses on it. This is a serious issue, i never expected this from such a big company like myntra. I would like to file a complaint in context of customer dissatisfaction and fake production. Kindly do the needful and in return i expect a full refund and want company to provide me another offer on the same shirt.

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Address: 612,6th floor, Spot 18 mall, Jagtap Diary Chowk, Rahatani Road, Rahatani, Pune, Maharashtra, 411027

I had placed my order on 3rd aug which was supposed to be delivered by 8th of aug but i have still not received my items. It's not happening for the first time with me but i thought of giving another chance to myntra.

Once again i'm facing the same issue.

Even then it was supposed to be gifted to someone and even now t's to be gifted to someone.

I'm highly disappointed myntra.

Either deliver it to me before 12th aug r refund my money.

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Address: G2,D block ,Coelho archada, patrong Baina, Vasco da gama, 403802

Dear sir, i brought shoes from myntra and it was deliver to me on 02 jul 2019. I am extremely disappointed at the quality of the shoes. With in a few day shoes get broken down and side of both shoes. I called myntra customer care at today morning and they told me replacement policy for only 30 days. Shoes in three month warranty period i am really unhappy with myntra. Can you please help me to replace this product. Order no. 111343255939164785101 regards, ashish +91-[protected]

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Address: D No 2-12/A, THERESA COLONY, MAIN ROAD, PB PALLI, Visakhapatnam, Andhra Pradesh, 531116

I have returned a product to the myntra and i have been calling myntra since the last three days and i think the worst customer care executives are with myntra they are not raising a complaint and i have been answered the same every time. I need a return payment to be initiated at its earliest. The order details were [protected] the item delivered to the ware house and there is no update or status regarding this

Aug 11, 2019

Complaint marked as Resolved

This is very irritating for me I have been receiving many spam calls

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Dear sir/ madam,
I have ordered nike track suit with order number[protected]-3342903 on 5th august which was delivered to me on 9th august. The product was out of size and i wanted to exchange but by mistake i pressed on wrong button of redeemed points of insider. I on same time called our customer executive but they told me that it cannot be exchanged or return. I request you to open window of exchange or return and take insider points back. The product is out of size and is of no use to me.
Hope i will get solution to this.

Your loyal customer,
Neeraj negi,
[protected]

Sent from yahoo mail on android

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Address: 641035

When i placed my order it came in a single pack, but when i placed a return request they assigned two separate delivery personnel to collect the package.
When the first delivery guy came he picked up all orders and returned to the facility. After that when the second guy came, we told him that the product has already been returned and he said he will co-ordinate with the other guy.

But now myntra is saying to us that we have not returned that product and they are refusing to refund our amount.

Please help us in this matter.

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