Claimed

Myntra.com Complaints & Reviews

1
Last updated Apr 30, 2024
Complaints 9795
Resolved
805
Unresolved
8990
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Myntra.com
Customer Service Contacts

Myntra.com Phone Numbers

Phone
+91 80 4354 1999
1209
959

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 299

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tapan Bhoi
from Bengaluru, Karnataka
Report
Copy

product issue

I have ordered a kurti with jacket when the sale was going on between 21-24th june. So the price of the product was less as compared to now. But myntra delivered the product without jacket. So i raised a complaint that i have received a wrong product. Then myntra itself created a return request which i didn’t want. So i called again the customer helpline and they suggested that when the delivery boy will come to receive the product u we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chinmayi86
from Lucknow, Uttar Pradesh
Report
Copy

fraud activity - missing product

Address:Hyderabad, Andhra Pradesh, 500090

Regd order no[protected]-6106003, basically they are blindly doing fraud, they have mentioned 2 products in one packet, but i have received only the top they did not send the watch, tried to raise complaint immediately but it was not reachable and placed call me back request 2 times but they did not call back, after 3 days when i have called again they are saying 48 hrs gone and they cant take the complaint. They simply taking customers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayashrie
from Delhi, Delhi
Report
Copy

refund amount has not been credited yet

Address:Mandi, Himachal Pradesh, 750001

Hello there,
I had raised a return request and received a message that money will be credited in bank account. Its almost a week and i haven't received money. The customer care number is not getting connected. Please do the needful.

Hi, your return request for vareesha set of 2 blue printed multipurpose storage jars (Return no. : [protected]) has been processed. Refund of rs. 581.00 has been initiated to your bank a/c...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanvi Padhye
from Pune, Maharashtra
Report
Copy

refund amount less

Address:Bangalore, Karnataka

Amount paid for a product was rs 622 for which break up was as follows:
Bag amount: rs 999
Bag discount: rs 400
Total: rs 599
Shipping charges: rs 149
Coupon discount: rs 149
Total: rs 599
Tax: rs 23
Total: rs 622

On return of product since product was not in stock for exchange amount received was rs 473.
Amount to be refunded should have been either rs 622 or...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
varshanaithani
from Bengaluru, Karnataka
Report
Copy

product return request is still pending after so many weeks

Address:Cynoteck Technology Solutions Pvt Ltd Mount View Colony, Sahstradhara Road, Dehradun-248001, Dehradun, Uttarakhand, 248001

I had requested myntra to replace the item that i purchased and after so many excuses you guys have yet not proceeded my request and your executives makes excuses everytime we call them. The level of my frustration is such that now i don't want to replace my order but to return it. You guys have disappointed my to the core of my heart and you should feel ashamed for it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahulpundir
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order no -111197610216412910401) status not confirmed by myntra

I was ordered online through myntra.com website on dated 09.06.2019, having order no 111197610216412910401, item description - blue track pants (Sports 52 wear).
Here, the delievery date was mentioned 18.06.2019, but till date my order status showing only shipped, no other information updated from 18.06.2019 onwards.
Now after 18.06.2019, i was contacted to customer care of myntra, they told me wait for 72 hours, you will get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayank Rukhar
from Mumbai, Maharashtra
Report
Copy

delivery is very unsatisfying

Address:New Delhi, Delhi, 110081

Your system to contact delivery person is very very bad. From tomorrow i'm trying to get contact to delivery man but all the time call get ended automatically after system voice.. Your delivery agent dont even contacted me not even once. You have very bad delivery system
Please provide any kind of mail id or delivery person's no. So that we can call him....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kannviv
from Mumbai, Maharashtra
Report
Copy

no refund on incomplete product

I have purchased a nike black track suit from myntra and they sent only jacket, the lower was not in package... Due to rain and bad weather condition i was not able to call for 48 hrs... When i called to complain then they told that 48 hrs has been passed so they can not escalate the matter.. I want to return there jacket and i want my full refund
Item no - niketrst30623105
Barcode no[protected]
Order no[protected]-6292403...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prayag padhi
from Mumbai, Maharashtra
Report
Copy

'pickup rescheduled for the next day' since a week

I ordered a product from myntra on 22.06.19 and it was shipped through ecom express. On tracking the order, i find that the pickup of the order has been rescheduled everyday for the last week. No support from myntra and neither can i query why my product is taking so long to be shipped. This is so frustrating given that the order has already been paid for. Order number and tracking screenshot below....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek Sayankar
from Delhi, Delhi
Report
Copy

wrong used damaged product received myntra not helping

Its been more than month myntra not helping me getting my money refunded. They are trying to forefeet the money.
They have sent me wrong used and damaged product and now i am trying to return that but no one from myntra is actually helping me. Their supervisors narinder and banu prasad keeps giving me fake promises that they are checking nut no one actually helping me. I am a patient and they are harassing me. I want to file a legal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VandanaS
from Bengaluru, Karnataka
Report
Copy

order cancelled without customer consent

Address:Faridabad, Haryana, 121007

My order cancelled by u guys without any reason i want to know the reason for the same or else i will take a action.. Order number:[protected]-7207001and when i called in customer care they also don't have any specific reason behind it.. Why u guys r making ur customers fool. I[censored] won't be able to deliver the product dn y u guys are promoting ur offers n all.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kirty_066
from Ghatal, West Bengal
Report
Copy

complaint regarding delay in delivery

Sir
This is to inform you that my order of two Highlander shirts was placed on 2nd June 2019. The order number is[protected]-0092601. One of the shirts has been delivered to my address on 6th of this month but one of the shirts which were supposed to reach me on 14th has not yet arrived.
The payment of the product is already done but I don't find any tracking details of my product. So, I request you to kindly look into...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
reetrahi
from Jammu, Jammu and Kashmir
Report
Copy

payment deducted by, myntra i didn't confirm the order.

Address:Regus harmony, 4th floor, tower -A, Cabin no 407,, Chandigarh, Punjab, 160002

I store 4 items in my wishlist, but i didn't confirm my order. My balance was debited and not refunded till now. Plz do the needful and refund my money back, i didn't seen evennmy old order history or transaction. One jeans one top, one kid top may be. Do needful plz confirm with my mail id or contact detail. Hope u work on my complaint as soon as possible. Plz do immediate action about my problem it's already one week late....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Samhitha kv
from Mumbai, Maharashtra
Report
Copy

makeup revolution eye palette

Address:560011

Hi,
I had ordered Makeup Revolution Eye palette.
The package was done horrible that the palettes of the product were broken. What would I do with this product now.Seems there is no return option as well.I seriously need a replacement or my money back. I wonder how terribly someone can make a packing without any air bubble pack or any hard case pack!
Worst experience I ever had.
Kindly do the needful ASAP...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tanvi w
from Mumbai, Maharashtra
Report
Copy

product exchange

The product was damaged so requested for exchange. The delivery person had come for the delivery but didn't delivered the product. He told that customer care confirnation required. when we complianed. there person was not able to confirm why the delivery boy was not able to delivered.
Today recd the msg for exchange but delivery boy today took the product back and refund was initated.
After waiting for 10 days you dontget...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandy.ash
from Delhi, Delhi
Report
Copy

did not jbl blue earphones

Address:Hyderabad, Andhra Pradesh, 500081

Order number[protected]-1534901
I ordered 2 JBL wireless earphones on 21 June 19.I received on 25 June and I have received only one. The JBL blue earphone which I dint receive is 1330 rupees and the box just contained an orange USB cable. I called the customer care on the same day. The agent said it would take 2 days to give update on it. I spoke to supervisor and asked to give a proper confirmation on the call. Supervisor also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Komal Artwani
from Indore, Madhya Pradesh
Report
Copy

instead of catwalk sandals a used golden sandal delivered to me

Address:123 A triweni colony indore, Indore, Madhya Pradesh, 452001

I had received the parcel yesterday of my ordered catwalk sandal and i opened it in front of the myntra courier agent and he saw that the product i received was a golden sandal that seems to be used already. Then he told me that i should opt for a return under the wrong product delivered category and i did so but now the company says they are not liable for this.. Why don’t they just ask their own employ to tell what he saw when we opened...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Paheli Takhel
from Salem, Tamil Nadu
Report
Copy

product didn't receive

Address:Kairembikhok mayai leikai, Imphal East, Manipur, 795148

I order 3 items but i got only 1. And it says delivered but i didn't receive it.
Order no.[protected]-5945703
How did it says delivered when i didn't get anything? I'm really disappointed. I want my items or refund my money. It's my first time order from myntra. I order it on 18th june and says delivered on 24th but the 1 item that order together only delivered today (27th june). Please resolve it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipti Shrivastava
from Jodhpur, Rajasthan
Report
Copy

delivery service (order no: 1112972-1768777-9585801)

Address:Jodhpur, Rajasthan, 342005

Hi
I have ordered a pant with order no:[protected]-9585801. But due to the fitting issue, a raised a return request.
Next day i got the message regarding the pickup by the delvery boy. At the end of the day, i received a message that delivery has been rescheduled due to customer request... Even no one has called me or contacted me. When i called on the given number a lady named neetu has received the phone and after listening...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
Yashika Thakur
from Hyderabad, Telangana
Report
Copy

huge delay in product delivery

My product which i have ordered on june 14, 2019 has not been delivered till now. This is highly unethical and unprofessional of your employees as i have talked twice to customer care but i have been always told to wait for 72 hours which is not completed as it is fifth day of the complaint. Bad.
Now i will go to consumer court.
Yashika
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy