Myntra.com Complaints & Reviews

I have ordered visudh peach colored kurthi on 22jun and they gave expected delivery date as 30-jun, i haven't received the product but they have marked it as delivered on jul 1st. I have spoken to myntra logistics people they said that they don't have the product and i called to the customer care, they are saying order was delivered. I haven't get any message or call before delivery and just got delivered email. I haven't seen such worst service ever. I really regret about ordering products in myntra

Hi team,

I have not received the following item but it has been marked as delivered :

Dorothy perkins
Women yellow & pink printed top

From order no:[protected]-4986503;

I am upset because the customer care executive has declined to take my complain and is stating some policy which is not even mentioned anywhere is your site. Can you please look into the matter and process refund. I have been ordering from myntra since long and this event is really turning me off from ordering in future.

Thanks,
Rashmi

Hi, i got the mail your order has been confirmed even id dont use the myntra !! he ordered 3 time about 5-6 thousand rupee first order he cancel but again 2 times in a row he again order, how someone can order by using someone email id the security privacy in myntra too poor i ask help about myntra for this via twitter they said kindly content cyber cell what!!! even i provide all the details of culprit to take action they said contact cyber cell wow!!!

I had placed an order on june 25 and i have not received my order till date july 7. The delivery guy remarks as refusal or wrong address or wrong phone number all the time as he wants us to pick up at a different location where he stays. I gave several complains at call centre but no one is ready to give us solution. Myntra did not send my order nor refund my money 1250 yet. This seems to be fraud and unprofessional company. The order number is[protected]-6131303. My number to call is [protected] and my name is mehek.

I have an placed an order on 4 july 2019 on myntra of ₹4201, amount deducted but order hasn't been placed. So i have contacted their customer care but the customer executive claims that they didn't received. But after contacting my bank they confirms that the amount has been transferred to myntra pvt ltd and also the bank employee said that as the amount has not been bounce back to me so definitely the amount has to be received by myntra only. How can myntra cheat like this. I want my money back asap or else i have no any other option left rather than filing a case against myntra.

I ordered a pair of shoes for which it was written "exchange only". Now when i wish to exchange it for a different size, myntra app is not allowing me to exchange it. It says pincode not servicable. When that product can be delivered to my address then why it cant be picked up from the same address for exchange?

Customer care did not provide any resolution.

My name is greeshma

I had placed an order for casio watch for my dear friend as birthday gift on 24 th of june, but today 7th july the status shows as cancelled without even prior information. Had called customer care, they simply say amount will be refunded ofcourse it is my hard earned money and it must be refunded, who will bear the interest lost. Very bad experience with myntra.
Till now amount has not been refunded. Order no[ protected][protected]-9073403.
Couldnt even reach them via mail.
Thank you looking forward to hear from you.

I had placed an order on 6th july 2019.My amount got debited i got sms, 'We regret to inform you that your order was not placed as there was a problem processing payment. If the amount was debited from your account, it will be automatically refunded within 72 hours.'

I have not received any refund processing email following this incident. When will my amount be credited back into my account?

I tried to order tommy hilfiger sunglasses on myntra. But i didnt get any order number and confirmation of placed order and amount is deducted from my card which is approximately 5000. This is really disappointing. Plz help me to place my order or refund my money. I am a regular customer of myntra online shopping website and all my orders were shipped on right time. This is the first time i am facing a issue. Plz resolve it as soon as possible.

I have ordered ucb t-shirt in last month 09/06/19 till now i have not received my delivery. I have spoken three times with their costumer executive, every time they are saying we will update you the delivery date within 24 hrs but till now there is no response. At home my parents are asking where is the product? So, i want to file a case against them with a penality of rs.10000/-

On 21st june I placed order for ten numbers of items on myntr.com.the order no was[protected]-3822403.i paid using my credit card online.i was informed that two of my orders viz Wet n Wild Caramel Toffee MegaGlo Contouring Palette E7501 and DressBerry Women Maroon Analogue Watch MFB-PN-SNT-C30-1 would be delivered by 4th july.but i received only the contour palette (in a totally damaged state and it has no return policy) not the watch.but the tax invoice for both the products were inside the package bag.they have sent delivery confirmation text message regarding the palette only.but when i checked my account's order details for the watch it showed delivered.please take action regarding this.

Hello,
I am lahiri,
I ordered a pair of shoes for a dear friends bday, on june 2nd, the delivery should have been june 11th, it is july 7th and no delivery has happened, also i prepaid the order.
There is no proper support from myntra.
Cant cancel the order, nor do they have proper customer support, i dont even know how to get my money back.
Hope to get help.
The order id[protected] 8150101
Thank you.

I ordered kurta set from their mobile app on 20 th of June... 15 days later they apologised for late processing of order..
And today when I checked the app I saw the order has been cancelled automatically without my permission.
There was no notication for cancellation or warning about being less in stock, when the order was taken.
I want my kurta set as early as possible..

On 21st june i placed order for ten numbers of items on myntr.com. The order no was[protected]-3822403. I paid using my credit card online. I was informed that two of my orders viz wet n wild caramel toffee megaglo contouring palette e7501 and dressberry women maroon analogue watch mfb-pn-snt-c30-1 would be delivered by 4th july. But i received only the contour palette (In a totally damaged state and it has no return policy) not the watch. But the tax invoice for both the products were inside the package bag. They have sent delivery confirmation text message regarding the palette only. But when i checked my account's order details for the watch it showed delivered. Please take action regarding this.

Dear Sir/Madam,

This complaint is regarding the product which I have ordered through a online shopping site Myntra.com, I have placed the order on 16 June'19, and the delivery date was given to me as 23 June'19. It has been 20 days. The amount got deducted fron my account but still not received the product. Evertime when I call them, they just say "We are working on that". I got vexed. The Order No. is
[protected]-7897901.
Kindly do tye needful.

Thanks & Regards,
Mohammed Farhan.

I have ordered huge quantity on Myntra. They give 30 days return policy. But, they come up with feature to collect points on purchase. This feature does not have have cancel points if you have not liked product and wants to return it. When called at customer service, they say it is not returnable since points collected. Points get collected within 2 seconds and they say message appears while collecting points that its not returnable. They are fooling customers. Since no large pop up message comes and message comes in very tiny words which is not viewable from long distance. Its possibly moving message which disappears within second. It was shocking to know this kind of bluff gimmick played by Myntra . Now, since i spent huge amount on these sales days. With this feature, it is seriously concern that no one from company wants to address issues faced by customer. They strictly and very rudly says, we cant help. Kindly guide for above concern, i wanted to fight for this negligence for consumer interest.

I disappointed with your service. I bought a t-shirt and i get different one. When i exchange the order delivery boy didn't accept this t-shirt he say you have different t-shirt. When i call costomer care they also did not solve my problem. Now in return its show retur to origin... Its not about money its about your wrost service and i tell this to everyone about this #. I post image about what i order and what i get

Hi sir,

Myntra is one of the fraud company. I have raised a concern and they have been delaying it with out providing resolution for every 24 hours. I have created an account with incorrect mail id which has spelling mistake, myntra has accepted account and it allowed to purchase myntra credit of 5000 rs with out any verifying my mail id, now when i try to place order myntra is asking for otp which was sent to registered mail id. I called up cust2 care executive and informed them to skip otp part and allow me to buy products or send otp to mobile number, they informed that they don't have option to send otp to mobile number it seems, hence i informed to transfer credit to different account as i wanted to purchase items during sale, myntra cc informed that it will take 4 days to resolve issue. I was upset as sale completed by then, i said ill wait. Myntra customer care have been repeatedly failing in transferring my credits to other account.

I have been spending to literally daily 1 hour speaking to them explaining issue for every new customer care executive and need to express my pain. Everyday myntra guys inform give us 24 hours and again when i call again they say same wait for 24 hours.

I m mentally tired to get my own money back. I m really tired calling myntra
I seriously urge to please help me in getting track of my money.

I have placed return for the two kurtis kne is visudh kurti and other one is sangria kurti, bcz of my absence i have given that kurtis to our girls hostel watchman he has given that kurtis to other myntra associate guy instead to the person appointed for me. Till now i'm unable to get any response from that associate that you have set for my return pick up.
Help me with this matter

It's been more than 14 days that i have ordered but the product is still not delivered. I have ordered it on an offer day 24 of june 2019 and its 6 of july 2019 still i didn't receive the order. I have ordered the clothes from the online myntra application. I didn't get any kind of intimation or any information until now on the products ordered. I am very disappointed by the service and i don't know what to do. Can you please help?