Claimed

Myntra.com Complaints & Reviews

1
Updated: Mar 11, 2026
Complaints 9979
Resolved
822
Unresolved
9157
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Myntra.com reviews & complaints page 303

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dhanalakshmi kancharla
from Chennai, Tamil Nadu
Jul 8, 2019
Report
Copy

Address: Chennai, Tamil Nadu, 603103
Website: Myntra

I have ordered visudh peach colored kurthi on 22jun and they gave expected delivery date as 30-jun, i haven't received the product but they have marked it as delivered on jul 1st. I have spoken to myntra logistics people they said that they don't have the product and i called to the customer care, they are saying order was delivered. I haven't get any message or call before delivery and just got delivered email. I haven't seen such worst service ever. I really regret about ordering products in myntra
Myntra.com customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    M Rashmi
    from Hyderabad, Telangana
    Jul 8, 2019
    Report
    Copy

    Address: FLAT NO 205, SUVAN ARCADE BHANDARI LAYOUT, NIZAMPET VILLAGE, Hyderabad, Andhra Pradesh, 500090

    Hi team,

    I have not received the following item but it has been marked as delivered :

    Dorothy perkins
    Women yellow & pink printed top

    From order no:[protected]-4986503;

    I am upset because the customer care executive has declined to take my complain and is stating some policy which is not even mentioned anywhere is your site. Can you please look into the matter and process refund. I have been ordering from myntra since long and this event is really turning me off from ordering in future.

    Thanks,
    Rashmi
    Myntra.com customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mehul Singh 1652
      from Gurgaon, Haryana
      Jul 8, 2019
      Report
      Copy

      Address: Sonia Vihar, Delhi, 110094

      Hi, i got the mail your order has been confirmed even id dont use the myntra !! he ordered 3 time about 5-6 thousand rupee first order he cancel but again 2 times in a row he again order, how someone can order by using someone email id the security privacy in myntra too poor i ask help about myntra for this via twitter they said kindly content cyber cell what!!! even i provide all the details of culprit to take action they said contact cyber cell wow!!!
      Myntra.com customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        memu mukhiwala
        Jul 8, 2019
        Report
        Copy

        Address: Bella Vista Beach Hotel; Maddovaddo; near paradise village; calangute; bardez, 403516

        I had placed an order on june 25 and i have not received my order till date july 7. The delivery guy remarks as refusal or wrong address or wrong phone number all the time as he wants us to pick up at a different location where he stays. I gave several complains at call centre but no one is ready to give us solution. Myntra did not send my order nor refund my money 1250 yet. This seems to be fraud and unprofessional company. The order number is[protected]-6131303. My number to call is [protected] and my name is mehek.
        Myntra.com customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vicky Saikia
          from Mumbai, Maharashtra
          Jul 8, 2019
          Report
          Copy

          I have an placed an order on 4 july 2019 on myntra of ₹4201, amount deducted but order hasn't been placed. So i have contacted their customer care but the customer executive claims that they didn't received. But after contacting my bank they confirms that the amount has been transferred to myntra pvt ltd and also the bank employee said that as the amount has not been bounce back to me so definitely the amount has to be received by myntra only. How can myntra cheat like this. I want my money back asap or else i have no any other option left rather than filing a case against myntra.
          Myntra.com customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Taranpriet Singh
            from Mumbai, Maharashtra
            Jul 7, 2019
            Report
            Copy

            Address: New Delhi, Delhi, 110092

            I ordered a pair of shoes for which it was written "exchange only". Now when i wish to exchange it for a different size, myntra app is not allowing me to exchange it. It says pincode not servicable. When that product can be delivered to my address then why it cant be picked up from the same address for exchange?

            Customer care did not provide any resolution.
            Myntra.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Greeshma Somisetty
              from Mumbai, Maharashtra
              Jul 7, 2019
              Report
              Copy

              My name is greeshma

              I had placed an order for casio watch for my dear friend as birthday gift on 24 th of june, but today 7th july the status shows as cancelled without even prior information. Had called customer care, they simply say amount will be refunded ofcourse it is my hard earned money and it must be refunded, who will bear the interest lost. Very bad experience with myntra.
              Till now amount has not been refunded. Order no[ protected][protected]-9073403.
              Couldnt even reach them via mail.
              Thank you looking forward to hear from you.
              Myntra.com customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Shruti Kossambe
                from Valpoy, Goa
                Jul 7, 2019
                Report
                Copy

                I had placed an order on 6th july 2019.My amount got debited i got sms, 'We regret to inform you that your order was not placed as there was a problem processing payment. If the amount was debited from your account, it will be automatically refunded within 72 hours.'

                I have not received any refund processing email following this incident. When will my amount be credited back into my account?
                Myntra.com customer support has been notified about the posted complaint.
                It has been 48 hrs since i registered my complaint, i received no email regarding the refund neither from bank nor from myntra
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  hardeep kaur sains
                  from Shimla, Himachal Pradesh
                  Jul 7, 2019
                  Report
                  Copy

                  Address: ludhiana,punjab, Ludhiana, Punjab
                  Website: www.myntra.com

                  I tried to order tommy hilfiger sunglasses on myntra. But i didnt get any order number and confirmation of placed order and amount is deducted from my card which is approximately 5000. This is really disappointing. Plz help me to place my order or refund my money. I am a regular customer of myntra online shopping website and all my orders were shipped on right time. This is the first time i am facing a issue. Plz resolve it as soon as possible.
                  Myntra.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jayaram Challagulla
                    from Delhi, Delhi
                    Jul 7, 2019
                    Report
                    Copy

                    Address: 3-141,Pedapalaparru, Mudinepalli Mandal, Krishna Dt. Andhra Pradesh, 521323

                    I have ordered ucb t-shirt in last month 09/06/19 till now i have not received my delivery. I have spoken three times with their costumer executive, every time they are saying we will update you the delivery date within 24 hrs but till now there is no response. At home my parents are asking where is the product? So, i want to file a case against them with a penality of rs.10000/-
                    Myntra.com customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Simana159
                      from Mumbai, Maharashtra
                      Jul 7, 2019
                      Report
                      Copy

                      Address: Bangalore, Karnataka

                      On 21st june I placed order for ten numbers of items on myntr.com.the order no was[protected]-3822403.i paid using my credit card online.i was informed that two of my orders viz Wet n Wild Caramel Toffee MegaGlo Contouring Palette E7501 and DressBerry Women Maroon Analogue Watch MFB-PN-SNT-C30-1 would be delivered by 4th july.but i received only the contour palette (in a totally damaged state and it has no return policy) not the watch.but the tax invoice for both the products were inside the package bag.they have sent delivery confirmation text message regarding the palette only.but when i checked my account's order details for the watch it showed delivered.please take action regarding this.
                      Myntra.com customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        L
                        Lahiri Kolli
                        from Hyderabad, Telangana
                        Jul 7, 2019
                        Report
                        Copy

                        Address: Hyderabad, Telangana
                        Website: www.myntra.com

                        Hello,
                        I am lahiri,
                        I ordered a pair of shoes for a dear friends bday, on june 2nd, the delivery should have been june 11th, it is july 7th and no delivery has happened, also i prepaid the order.
                        There is no proper support from myntra.
                        Cant cancel the order, nor do they have proper customer support, i dont even know how to get my money back.
                        Hope to get help.
                        The order id[protected] 8150101
                        Thank you.
                        Myntra.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Priyanka Masur
                          from Mumbai, Maharashtra
                          Jul 6, 2019
                          Report
                          Copy

                          Address: Roseland residency 301 B, Vadodara, Gujarat, 380009
                          Website: Myntra.com

                          I ordered kurta set from their mobile app on 20 th of June... 15 days later they apologised for late processing of order..
                          And today when I checked the app I saw the order has been cancelled automatically without my permission.
                          There was no notication for cancellation or warning about being less in stock, when the order was taken.
                          I want my kurta set as early as possible..
                          Myntra.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Simana15
                            from Mumbai, Maharashtra
                            Jul 6, 2019
                            Report
                            Copy

                            Address: Bangalore, Karnataka

                            On 21st june i placed order for ten numbers of items on myntr.com. The order no was[protected]-3822403. I paid using my credit card online. I was informed that two of my orders viz wet n wild caramel toffee megaglo contouring palette e7501 and dressberry women maroon analogue watch mfb-pn-snt-c30-1 would be delivered by 4th july. But i received only the contour palette (In a totally damaged state and it has no return policy) not the watch. But the tax invoice for both the products were inside the package bag. They have sent delivery confirmation text message regarding the palette only. But when i checked my account's order details for the watch it showed delivered. Please take action regarding this.
                            Myntra.com customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              F
                              farhan.spaceman
                              from Delhi, Delhi
                              Jul 6, 2019
                              Report
                              Copy

                              Address: Bangalore, Karnataka

                              Dear Sir/Madam,

                              This complaint is regarding the product which I have ordered through a online shopping site Myntra.com, I have placed the order on 16 June'19, and the delivery date was given to me as 23 June'19. It has been 20 days. The amount got deducted fron my account but still not received the product. Evertime when I call them, they just say "We are working on that". I got vexed. The Order No. is
                              [protected]-7897901.
                              Kindly do tye needful.

                              Thanks & Regards,
                              Mohammed Farhan.
                              Myntra.com customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Reshma Patil
                                from Mumbai, Maharashtra
                                Jul 6, 2019
                                Report
                                Copy

                                Address: Mumbai City, Maharashtra

                                I have ordered huge quantity on Myntra. They give 30 days return policy. But, they come up with feature to collect points on purchase. This feature does not have have cancel points if you have not liked product and wants to return it. When called at customer service, they say it is not returnable since points collected. Points get collected within 2 seconds and they say message appears while collecting points that its not returnable. They are fooling customers. Since no large pop up message comes and message comes in very tiny words which is not viewable from long distance. Its possibly moving message which disappears within second. It was shocking to know this kind of bluff gimmick played by Myntra . Now, since i spent huge amount on these sales days. With this feature, it is seriously concern that no one from company wants to address issues faced by customer. They strictly and very rudly says, we cant help. Kindly guide for above concern, i wanted to fight for this negligence for consumer interest.
                                Myntra.com customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  mayurdhvaj puwar
                                  from Mumbai, Maharashtra
                                  Jul 6, 2019
                                  Report
                                  Copy

                                  Address: Vadodara, Gujarat

                                  I disappointed with your service. I bought a t-shirt and i get different one. When i exchange the order delivery boy didn't accept this t-shirt he say you have different t-shirt. When i call costomer care they also did not solve my problem. Now in return its show retur to origin... Its not about money its about your wrost service and i tell this to everyone about this #. I post image about what i order and what i get
                                  Myntra.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Madhav812
                                    from Hyderabad, Telangana
                                    Jul 6, 2019
                                    Report
                                    Copy

                                    Hi sir,

                                    Myntra is one of the fraud company. I have raised a concern and they have been delaying it with out providing resolution for every 24 hours. I have created an account with incorrect mail id which has spelling mistake, myntra has accepted account and it allowed to purchase myntra credit of 5000 rs with out any verifying my mail id, now when i try to place order myntra is asking for otp which was sent to registered mail id. I called up cust2 care executive and informed them to skip otp part and allow me to buy products or send otp to mobile number, they informed that they don't have option to send otp to mobile number it seems, hence i informed to transfer credit to different account as i wanted to purchase items during sale, myntra cc informed that it will take 4 days to resolve issue. I was upset as sale completed by then, i said ill wait. Myntra customer care have been repeatedly failing in transferring my credits to other account.

                                    I have been spending to literally daily 1 hour speaking to them explaining issue for every new customer care executive and need to express my pain. Everyday myntra guys inform give us 24 hours and again when i call again they say same wait for 24 hours.

                                    I m mentally tired to get my own money back. I m really tired calling myntra
                                    I seriously urge to please help me in getting track of my money.
                                    Myntra.com customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      Tejuu
                                      from Delhi, Delhi
                                      Jul 6, 2019
                                      Report
                                      Copy

                                      Address: Girls hostel, college of horticulture, sri konda laxman telangana state horticultural university, budwel rd, rajendranagar 500030, 500030

                                      I have placed return for the two kurtis kne is visudh kurti and other one is sangria kurti, bcz of my absence i have given that kurtis to our girls hostel watchman he has given that kurtis to other myntra associate guy instead to the person appointed for me. Till now i'm unable to get any response from that associate that you have set for my return pick up.
                                      Help me with this matter
                                      Myntra.com customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Kalyan Chary
                                        from Delhi, Delhi
                                        Jul 6, 2019
                                        Report
                                        Copy

                                        Address: Hyderabad, Andhra Pradesh

                                        It's been more than 14 days that i have ordered but the product is still not delivered. I have ordered it on an offer day 24 of june 2019 and its 6 of july 2019 still i didn't receive the order. I have ordered the clothes from the online myntra application. I didn't get any kind of intimation or any information until now on the products ordered. I am very disappointed by the service and i don't know what to do. Can you please help?
                                        Myntra.com customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit