Claimed

Myntra.com Complaints & Reviews

1
Last updated Apr 30, 2024
Complaints 9795
Resolved
805
Unresolved
8990
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Myntra.com
Customer Service Contacts

Myntra.com Phone Numbers

Phone
+91 80 4354 1999
1209
959

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 301

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Ordered product supposed to be delivered on 11 june 2019 but not yet delivered order number[protected]-7207901. When i contacted customer service they just say to wait for 24, 48and72 hrs no response or resolution. Please help the consumers rights. Please help to regulate on ecommerce website they take the don't take care of customers even with vogo i faced this issue.. Customer service is not respecting customers...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prabha Patel
from Noida, Uttar Pradesh
Report
Copy

block my account

Sir, mene bahot time complain likhani hai mere account ke related, sir isme kuch bhi galat nahi hua hai, i m sure, plz firse case study kijiye, hame order karne nahi ata hai to hamne hamate cousin ko hamari i. D. Per order karne kaha tha, jo usne kare hai, hamari family me kari members hai sadi ka mahol hai to sab ko kuch item order karni thi, to cousin ki help le kar uske phon se sirf order kiye hai, lakin ye i. D. Mere phon. Se bani hui...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sairam Thirupathuru
from Hyderabad, Telangana
Report
Copy

product undelivered, myntra.com unble to cancel the prodcut as well

Address:DST IT Services, Qcity, Financial District, Nanakram Guda, Hyderabad, 500032

On the 03th of june, i placed an order for a pair of 'louis philippe
Men coffee brown leather formal derbys' and 'bombay shaving company
Unisex charcoal face & body wash and cleanser value pack' on myntra app, the order number was[protected]-2120101. I paid using my credit card online.

After the payment was successful, i was informed that the product would be delivered by the 8th of june. I didn't receive...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
akhilgupta8oct
from Delhi, Delhi
Report
Copy

account blocked

I am using myntra from last many years and few days back myntra had blocked my account with out giving any reason to me. They are only saying that read our terms o[censored]se link. I talked to so many customer care executive and seniors but no one is trying to understand my things. Every one has the same answer we cann't do any thing in this regards. This is totally unprofessional from myntra. They are not giving any reason. They are not returning...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Mudit Baranwal
from Mumbai, Maharashtra
Report
Copy

order delivered to wrong address

Address:Pune, Maharashtra, 411057

On 21st of June i placed an order from Myntra a mast and harbour blue chinos on 24 th of june i got a message that the order will be delivered today but i didn't received the order instead i got the message that the order was delivered. When i enquired about it on Myntra customer service they sent me a mail showing Proof of delivery (POD). The signature shown in that was not mine. Someone forged my signature and took my order. Please help...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akashgupta1992
from Bengaluru, Karnataka
Report
Copy

account lock

I am having myntra account since more than 2 years and on 4th of jan i placed order for 1 shoes pair and some shirts, after receiving the order found that some products was not fit to me and then i was trying to open my account for exchange and return and i found that my account has been locked then i have called to customer care & they were inform me that concern person will call you in 24 hrs. On 15 th june i have received email that your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shreya Srivastava18
from Pune, Maharashtra
Report
Copy

amount got debited from bhim upi but myntra is declining the same

The amount has been deducted from my account using bhim upi paytm and transferred to myntra but the order was not placed. The incident happened on 24th june, 2019. Myntra is declining that they received the amount. I want the refund of rs2411 back to my account. This was my first time experience with myntra and it turned out to be horrible. Moreover, the customer service also sucks....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Registered Office Address. 3rd Floor, A Block, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore – 560068, Bangalore, Karnataka
Website:www.myntra.com

On 20th jun, i had placed an order of 5.9k it was a prepaid order. The very next day my account was locked without any prior intimation. My payment is already collected by myntra, account is locked and items are still not delivered. When i called up customer care, they said since the account is locked nothing much can be done. Neither can i cancel the order nor get a refund for the items not yet delivered. Above all they are not sharing the...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tsh__chopel
from Darjiling, West Bengal
Report
Copy

adidas superstar wrong product delivered with right packaging box

Address:East Sikkim, Sikkim, 737101
Website:www.myntra.com

I had ordered, acutally preordered a superstar shoes from myntra during eoss sale and the seller was health &happiness pvt ltd
And today i got it delivered
The packaging was good and inside was a geniune adidas superstar box but inside it was some cheap shoe called as pine berry shoe.
So what is wrong with this company
Do you really make profit by these cheap means??
I demand my shoes back, the one i had...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Niks2020
from Takhatgarh, Rajasthan
Report
Copy

account locked without any notice

I have placed order of 6-7 items a d now unable to login to my account which exists from last 4-5 years. Suddenly it started saying account locked. Now i have no way to return or track my order. This is really frustrating as the customer care says you cant so anything or even we cant do anything as you dont have an account! Its serious concern that i when i receive items how will i return them if i want to! This is too disturbing of an incident...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bani Sodhi
from Noida, Uttar Pradesh
Report
Copy

closed my account... i had 9000 cash

Address:Bangalore, Karnataka, 141002
Website:Myntra

Myntra closed my account telling some breach of their policy...I had 9000 in my Myntra cash...and they are not even telling what breach of policy i have done...they don’t respond to emails...and customer care says they cant help...I have rights to know what policy I breached...and I want my money back...every customer has the rights to know what breach of policy...i have full rights to get my money back...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manigandan iyer
from Mumbai, Maharashtra
Report
Copy

giordano analogue wrist watch

Address:805/us 2,shantideep apartment, shalimar garden extension 1, Ghaziabad, Uttar Pradesh, 201005

I got my myntra package rest two items one dhoti and frock were there giordano analogue wrist watch was not there in package and it is showing delivered. I got message that wrist watch is delivered but in package it was not there. Mantra z executive told me to wait. But it is very bad experience from myntra. It is really shocking and heartbreaking. I don't expect this from myntra. I want my refund or my watch back. It is like mental harassment....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanya Vk
from Mumbai, Maharashtra
Report
Copy

I need my refund

Address:Mumbai City, Maharashtra, 400050

I returned an item and it was picked up long back. However even after calling up the customer care so many times asking them about my refund, they always kept delaying it and they haven’t given my refund yet. Please see to it and give me my refund. It’s a very big disappointment to see such a large online store being irresponsible. I’ll make sure that i don’t order anything from this app ever again...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhil Thengadi
from Pune, Maharashtra
Report
Copy

return request placed on hold

Address:411015

I bought a tshirt from myntra of roadster which is delivered on monday 17th june.
But the product is totally different which i have ordered. When i place a return request the delivery boy rejected it saying different product where the bills and tags are all intact with the tshirt.
Kindly help to get this returned as the product you guyz sold me id different.

Product details:
Brand : roadster
Style...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alok5187
from Vinukonda, Andhra Pradesh
Report
Copy

a tommy hilfiger casual shirt

I orederd a tommy hilfiger casual shirt from myntra. The product i received was different from the image so i create a return request. On 29 may my product was picked up successfully and i got an email regarding this. And on that same day i got a message that myntra has initiated your refund in your bank account and amount will be reflected in your account with 72 hours. But on 29 may to till now no amount has been credited in my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K@c
from Delhi, Delhi
Report
Copy

my myntra account got hacked

My myntra account was hacked last night, it had credit balance of 3500 something and i had ordered items but the hacker canceled my order and used the refunded credit to buy his goods. Morning 4 am i got message that from my myntra some one from delhi has order 4 items, firtaky i cancelled them, called up myntra they could not understand the emergency and all they said was to reset my password, i did that. I called them again to tell that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Oz_ Mania
from Indore, Madhya Pradesh
Report
Copy

refund because of failed transaction

Sir,
I had placed an order for two girls top on myntra.com. Unfortunately the transaction didnt take place properly and the amount of rs. 932 was deducted from my dena bank account (A/c no:[protected]). Also no trace of the transaction can be seen in the "my orders' menu as well. I am afraid i lose this sum. Kindly force them to refund the amount debited from my account.
Faithfully,
Sarfaraz khan...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nehakhan95
from Bengaluru, Karnataka
Report
Copy

wrong product picked up by myntra courier partner.

Wrong product picked up by myntra courier partner and they are not refunding for the product which got picked up. I raised complain but they closed the complain without proper investigation. I have sent even sent the screenshot of the product which has not picked up and for which i got refund.
The product which got picked up was of 1847 but they refunded me back only 767 price of the product which has not picked up....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Charishmayerra
from Bengaluru, Karnataka
Report
Copy

product not yet processed

Address:560037

Hello team,

I have placed order in myntra on 31st may 2019 the expected delivery date is on june 8th. I placed this order for my mother birthday for 15th june, but till now i didn't received the order. Then i raised a complaint by calling myntra customer care they asked me to wait for 72 hours and later after 72 hours i waited i still didn't get any update, then again i raised a complaint and still they ask me to wait for...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pravesh Ag
from Mumbai, Maharashtra
Report
Copy

dirty shirt

I ordered a shirt i received it today the shirt's collar was dirty it looks like its already been used i am not satisfied with the product this is really bad this has been my worst experience with any online store we pay money and buy goods to get satisfaction but wearing a used shirt is disgusting i wont trust this site anymore i have one more order left lets see how it is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy