Myntra.com Complaints & Reviews

The amount has been deducted from my account using bhim upi paytm and transferred to myntra but the order was not placed. The incident happened on 24th june, 2019. Myntra is declining that they received the amount. I want the refund of rs2411 back to my account. This was my first time experience with myntra and it turned out to be horrible. Moreover, the customer service also sucks.

On 20th jun, i had placed an order of 5.9k it was a prepaid order. The very next day my account was locked without any prior intimation. My payment is already collected by myntra, account is locked and items are still not delivered. When i called up customer care, they said since the account is locked nothing much can be done. Neither can i cancel the order nor get a refund for the items not yet delivered. Above all they are not sharing the specific reason for my account being blocked.in revert, they've sent me a mail saying that i must have breached their t&c policy. I'm a regular myntra shopper and also have select insider points, i want to the exact reason for my account getting locked, sending across a generic mail won't work.

I had ordered, acutally preordered a superstar shoes from myntra during eoss sale and the seller was health &happiness pvt ltd
And today i got it delivered
The packaging was good and inside was a geniune adidas superstar box but inside it was some cheap shoe called as pine berry shoe.
So what is wrong with this company
Do you really make profit by these cheap means??
I demand my shoes back, the one i had acutally ordered and take these cheap shoes away
Order no:[protected]-3127901
Placed on: 18 jun 2019

I have placed order of 6-7 items a d now unable to login to my account which exists from last 4-5 years. Suddenly it started saying account locked. Now i have no way to return or track my order. This is really frustrating as the customer care says you cant so anything or even we cant do anything as you dont have an account! Its serious concern that i when i receive items how will i return them if i want to! This is too disturbing of an incident with such a famous site

Myntra closed my account telling some breach of their policy...I had 9000 in my Myntra cash...and they are not even telling what breach of policy i have done...they don’t respond to emails...and customer care says they cant help...I have rights to know what policy I breached...and I want my money back...every customer has the rights to know what breach of policy...i have full rights to get my money back

I got my myntra package rest two items one dhoti and frock were there giordano analogue wrist watch was not there in package and it is showing delivered. I got message that wrist watch is delivered but in package it was not there. Mantra z executive told me to wait. But it is very bad experience from myntra. It is really shocking and heartbreaking. I don't expect this from myntra. I want my refund or my watch back. It is like mental harassment. I am kidney patient too. I can't take that much tension. I want my refund as soon as possible.

I returned an item and it was picked up long back. However even after calling up the customer care so many times asking them about my refund, they always kept delaying it and they haven’t given my refund yet. Please see to it and give me my refund. It’s a very big disappointment to see such a large online store being irresponsible. I’ll make sure that i don’t order anything from this app ever again

I bought a tshirt from myntra of roadster which is delivered on monday 17th june.
But the product is totally different which i have ordered. When i place a return request the delivery boy rejected it saying different product where the bills and tags are all intact with the tshirt.
Kindly help to get this returned as the product you guyz sold me id different.

Product details:
Brand : roadster
Style code : 1997322
Mrp : 899 got it for rs. 471
Order no : 111246157125362519503

Thanks and regards,
Nikhil thengadi

I orederd a tommy hilfiger casual shirt from myntra. The product i received was different from the image so i create a return request. On 29 may my product was picked up successfully and i got an email regarding this. And on that same day i got a message that myntra has initiated your refund in your bank account and amount will be reflected in your account with 72 hours. But on 29 may to till now no amount has been credited in my account. I call myntra about 20 times they have only one answer that gove us 24 hours your problem will be resolved. But it almost one month but no satisfactory answer given by myntra. The product and my amount both was in the hand of myntra. Please help me

My myntra account was hacked last night, it had credit balance of 3500 something and i had ordered items but the hacker canceled my order and used the refunded credit to buy his goods. Morning 4 am i got message that from my myntra some one from delhi has order 4 items, firtaky i cancelled them, called up myntra they could not understand the emergency and all they said was to reset my password, i did that. I called them again to tell that...

Sir,
I had placed an order for two girls top on myntra.com. Unfortunately the transaction didnt take place properly and the amount of rs. 932 was deducted from my dena bank account (A/c no:[protected]). Also no trace of the transaction can be seen in the "my orders' menu as well. I am afraid i lose this sum. Kindly force them to refund the amount debited from my account.
Faithfully,
Sarfaraz khan

Wrong product picked up by myntra courier partner and they are not refunding for the product which got picked up. I raised complain but they closed the complain without proper investigation. I have sent even sent the screenshot of the product which has not picked up and for which i got refund.
The product which got picked up was of 1847 but they refunded me back only 767 price of the product which has not picked up.

Hello team,

I have placed order in myntra on 31st may 2019 the expected delivery date is on june 8th. I placed this order for my mother birthday for 15th june, but till now i didn't received the order. Then i raised a complaint by calling myntra customer care they asked me to wait for 72 hours and later after 72 hours i waited i still didn't get any update, then again i raised a complaint and still they ask me to wait for 24 hours. Daily i'm updating the complaint but no use. They always ask me to wait for 24 hours. They don't even have a refund option or cancellation option. Can you please kindly help me with this issue resolved. I would be very thankful for your help. Their are two items in the same order. Please resolve.

Order details:[protected]-4296403
Below are screenshots attached to this.

Thanks,
Charishma

I ordered a shirt i received it today the shirt's collar was dirty it looks like its already been used i am not satisfied with the product this is really bad this has been my worst experience with any online store we pay money and buy goods to get satisfaction but wearing a used shirt is disgusting i wont trust this site anymore i have one more order left lets see how it is

Sir my id is [protected]@gmail.com has been locked at myntra.com without any reason or information. I done shopping at myntra of 17000, and have some issues in some products.. So how i return them.. I talked to myntra custmore care but thes said that there is no information of your account... Wait for two days, we have sent your issue to concern department.. I also have money in myntra account.. The problem has not been solved..

Hi myntra,

Great shopping experience! I have placed an order today morning. There are 4 items in total. Please note the details of delivery as below:

Order no[protected]-8851201. The expected date of delivery is between 27th june -1st july. But i need the package latest by 28th june as this is for gifting purpose and its very important for me to get it asap.

Could you please just help getting my package early. I will be highly obliged!!

Me and my sister have been ordering from myntra frequently more often for our parents who are old and have been facing health issues at times. Its really disappointing that everytime the delivery boy call them up to come on the road and collect the parcel. The distance from the road to home is hardly of less than a minute. My concern is in spite of paying taxes and delivery charges why isn't myntra instructing their representatives to deliver at the doorstep? On the other hand amazon understanding customer's concern always deliver product's at doorstep. Upon calling the delivery boy and telling him about the same he denied to deliver at the door step.

I don't understand why are you guys doing this sale and all drama as all this fake. While we are checking out the products theirs mention 40% off 60% off even 80% off but when we add that product to bag u guys charges the tax amount as egual to given discount then why is this sale n all. For e.g hrx mi bands actual price on its official site is 1299 and on myntra after discount it is 1087 or something and after adding this to bag its 1294 then where is the bloody discount and even you are showing fake price of 1799 then giving fake discount of 700 something and then at the time of payment its all equal there is no discount you people are fooling your customer. As we know tax is must but nowadays it's included in MRP only this is what we are told at all exclusive stores of all these brands now if they provide any discount then they don't charge extra tax. So if you don't want to provide any sale then please don't fake it this is really bad Myntra not acceptable.

Xbbees is the worst courier partner of Myntra.i ordered dress for kids .after the package reached Chennai they delay delivery unnecessarily telling delivery boy is not available they didn’t done single attempt to deliver and after I complaint they wantedly sent back my courier back to Myntra without inform anything about cancellation.whenever I call they won’t answer or talk very rudely thinking that they r deliver free of money . After reached final destination sending back is too much they done it wanted ly. Myntra has to action on this particular courier partner especially that Chennai branch useless people

I placed my order on 21 june 2019,
And the payment option which I chosen was debit card. Amount was deducted from
My account but order wasn’t placed. And now i cant find any means to get my
Money back. I request either to return my money or deliver my order. I dont know online shopping business running on such a big scale can have those errors. Something need to be done as early as possible. If it wont resolve it will put negative impact on their business.Thank you