Myntra.com Complaints & Reviews

Hi sir,

Myntra is one of the fraud company. I have raised a concern and they have been delaying it with out providing resolution for every 24 hours. I have created an account with incorrect mail id which has spelling mistake, myntra has accepted account and it allowed to purchase myntra credit of 5000 rs with out any verifying my mail id, now when i try to place order myntra is asking for otp which was sent to registered mail id. I called up cust2 care executive and informed them to skip otp part and allow me to buy products or send otp to mobile number, they informed that they don't have option to send otp to mobile number it seems, hence i informed to transfer credit to different account as i wanted to purchase items during sale, myntra cc informed that it will take 4 days to resolve issue. I was upset as sale completed by then, i said ill wait. Myntra customer care have been repeatedly failing in transferring my credits to other account.

I have been spending to literally daily 1 hour speaking to them explaining issue for every new customer care executive and need to express my pain. Everyday myntra guys inform give us 24 hours and again when i call again they say same wait for 24 hours.

I m mentally tired to get my own money back. I m really tired calling myntra
I seriously urge to please help me in getting track of my money.

I had ordered 3 nirthaan from mantra during the sale time.. And i cancelled one of the kurthas after placing the order but the order wasn't dispatched or shipped. They said that the refund will be initiated in 7 to 10 days, but nothing has been done or notifies through sms or mail.
The other two nirthaan was shipped and reached before time, the quality was really bad and the sizes didn't match, when i tried to place a return option, it was shown on the app that the products are still out for delivery and delivered yet. I tried to call the logistics office and they didn't give a proper response.. It's been more the 4 days and the app still shows that the products are out for delivery... I mailed myntra a complaint, but no response. I tried to call the customer service but it's been busy for the last 3 days and no reply to my messages on the app or even instagram.. It might be okay for them to neglect these issue but i'm the one who's losing the hard saven money

Hi sir,

Myntra is one of the fraud company. I have raised a concern and they have been delaying it with out providing resolution for every 24 hours. I have created an account with incorrect mail id which has spelling mistake, myntra has accepted account and it allowed to purchase myntra credit of 5000 rs with out any verifying my mail id, now when i try to place order myntra is asking for otp which was sent to registered mail id. I called up cust2 care executive and informed them to skip otp part and allow me to buy products or send otp to mobile number, they informed that they don't have option to send otp to mobile number it seems, hence i informed to transfer credit to different account as i wanted to purchase items during sale, myntra cc informed that it will take 4 days to resolve issue. I was upset as sale completed by then, i said ill wait. Myntra customer care have been repeatedly failing in transferring my credits to other account.

I have been spending to literally daily 1 hour speaking to them explaining issue for every new customer care executive and need to express my pain. Everyday myntra guys inform give us 24 hours and again when i call again they say same wait for 24 hours.

I m mentally tired to get my own money back. I m really tired calling myntra
I seriously urge to please help me in getting track of my money.

Hi,

I purchased products from myntra. One of the product was damaged. I requested for the replacement. The replacement was scheduled after 7 - 8 days. At the time of delivery the delivery guys was rude and said you need to come downstairs to pick the product but when i was there he left the place and when i call the guy he said i moved away but i did no received any message and call about the same. I complained with customer service about the same and they said we will take you suggestion and feedback and promise for next day delivery. After that from last two days no delivery was attempted and keep receiving the email about the we are unable to deliver without any reason.

Fake promises and liars and trying to cheat my money for the damaged product.

I had purchased one shoe and one sojanya self design kurta pyjama set from myntra few days back. After wearing i came to know that both has fitting issues.. Then i marked the return request. But our baby misplaced the tags attached to the product. They are just harassing me. Every detail with them. No other like amazon flipkart demanding price tag so strictly for returning. I have requested them to treat this case a special case. But they kept on refusing..
Please help me out. Myntra stop harassing your customer please.

I ordered three shirts, on
Placed on: 20 jun 2019
Order no:[protected]-4632003
Netbanking: 1, 694.00
Total:1, 694.00
In the eors sale, and then cancelled the order on the next day. It was a prepaid order. It's been 10 days since i've not recieved my refund.
I request myntra to refund my money in my account and also its a kind request to them that do not provide me the reference number and ask me to go now n then to the bank as you're adept in doing that. I gave you the money, its you who should give me back. I'm facing this issue from your side the second time.. Other shopping sites like flipkart either refund in 2-3 days or they escalate such issues to their refund team which solves the matter in a day or two. And you always ask us customers to waste our time in visiting the banks. Its you who we trust n give money. You should take the liability. But you never!!! Highly disappointed..

I had received delivery by myntra on june 26, 2019. Out of three items ordered, i had received delivery of only two items and one item was missing in delivery package. However, myntra is stating that all three items are delivered.
I had lodged the complaint regarding missing item to myntra customer care on the same day. Customer care executives informed me that my complaint will be resolved by june 29, 2019. However, i have not received any reply from myntra on my complaint and my complaint is not resolved yet.
My complaint reference number is in[protected].

I request you to help me in resolving my complaint. I shall get my ordered item immediately or immediate refund of amount against the order.

I placed a dress for exchange as i ordered a size S which was too tight...i want the size M..The first day i could not take it as i was in work.but i confirmed to give it in the next day but from the second day, the message came that the product will be delivered ...but from the second day i got message that it is cancelled which i didnt cancel myself.. i need my dress asap.

I got the product delivered on 24th of june from myntra.. But as i was out of station... So it was dropped at my pg as per my instructions.. Yesterday as i unpacked it there was no product inside.. Except its packaging.. I already called the customer care... But there is no help yet... I never thought of that... This could also happen... So i didn't told anyone to unpack it... Plzzz do help soon

I was supposed to get my order delivered by 6th june but havent got it yet. Myntra has not even shipped the order. I have made complaints everday since 7th june but they always want 24 hours to respond and never respond the other day. Not even are they cancelling my order so that i get my refund. This is customer harassment and cheating. I want this order cancelled today itself so that i get my refund.
its truly bad experience for me if the order will not cancel or not provide me within 24 hours. then it will be my last purchase from this site and i will finally file complain on consumer forum of GOVERNMENT OF INDIA.
i have also recommend my blogger to upload this whole issue on his site so that each and every person come to know about the reality of these type of companies.
Order id is attached.[protected]-5462601

I ordered 12 products for a sum of rs.6087 during 27th june out of which 4 items returned back to origin. The delivery date was mentioned as 28 the july but the delivery boy came soon. It is really annoying that he approached us only once and the product returned to origin after that. I want all those 4 products at the same price. Please resolve this issue at the earliest. Thanks in advance.

I had placed a return request regarding order no.[protected]-7588601. I ordered olli women's navy blue and white printed sleep shorts olliwssb005 and olli navy blue and grey checked sleep shorts olliwbock004 but i received two different products instead of these. When i placed a return request it was put on hold because the product didn't pass the quality test. Inspite of repeated reminders the request has still not been entertained. Kindly consider it and replace the items asap.

This is about my recent order which i have been ordered as on 20th june'19 and its 29th today i have not received the delivery of the product. Myntra a platform where deaf and dumb staff is working. The bloody delivery person is not taking calls and updating fake remarks about attempt for delivery. Ridiculous services i can ever expect from myntra. Aside of this being a customer why should i take the rude behavior of your so called delivery person who has no curtsy how to talk to a customer. And very smartly myntra has updated delivery date till 2nd july where itr was till 28th june. Who is that # delivery person i want him to suspend right now the behave he has done is not acceptable. Neither i m getting nay email id so that i can open this # in front of every one where whole system is #ic..
I am not gonna ignore this instance this is been ludicrous and intolerable to wait for the product while paying the amount in advance customer is not your slave. And i m sure now there will be any mis happening or type of product change will be there by your cheater delivery person bloody # is not delivering the product.
The product is not delivered and i m getting fake messages that they have attempted delivery where i do not have received a single call in past 3 days.
The delivery person is so called illiterate person who dont know even how to talk. Not able to understand what kind of standard myntra is maintaining.
Is this i m getting being a customer stupidity waiting for the delivery of the product while paid in advance to the so called consortium.
Worst service i have ever received from any online platform. No one is there to listen or revert #ic staff have working on call center services.
No business ethics and dignity remains with myntra. Dont no what kind of cheap delivery partners are serving with myntra along with cheap staff.

Dear sir

Order no:[protected]-0049901

I ordered this tshirt on 9th june. They share tracking number from ecom that they shipped. Tracking number:
Courier name: ecom express
Tracking no: [protected]
From 10th june its saying that pickup rescheduled: https://ecomexpress.in/tracking/?awb_field=[protected] this is the link.
When i complained them first, they said wait till 23rd june. After 23rd june i called they said wait 72 hrs. Then again i sent message they say wait 48 hours. Today i called they say wait 24 hrs.
I just want my money back and i said them refund my money.
They are just playing and delaying.

Kindly, i would request your help to get my money refunded.
Thank you.

I have ordered a few products from myntra website on 22.06.2019 during their sale season and received them after the sale was over. However, i realised one of the products (Order no.[protected]-2462601) didn't fit me well and while trying to return the same a message popped-up saying 'since you have redeemed the insider points you are not allowed to return/exchange it anymore'. I dont even know about these points and while trying to contact the customer care for help, they turned a blind eye saying there is no option of cancelling the points and hence they cannot accept the return. Since the product costed me around rs.1900/- and is of no use to me anymore kindly help me out with a way forward in getting it returned.
Regards
Sonali

I had placed order for jumpsuit vide order number[protected]-1849903 on 22.6.2019 and got on 28.6.2019 the product quality was so cheap or bed how could myntra sell such types of products. I wanted to raise a return request as soon as got it but there was not showing for return/exchange options because of delivery boy did update his item delivered status on his system then how will return it. I contacted to customer care they told me wait for 24 hours but i know every well that myntra will not return that and then they will say it has been 24 hours over so we could not raise your return request.

I ordered a carrera sunglasses and i received the delivery of the package on 21.06.2018 but when i open the box it was empty. It is very annoying and i felt so cheated & helpless. Imagine paying 5593 for an empty pack against bhard earned money.

I am a frequent shopper from myntra from few years now but this episode has completely taken away all the trust and loyalties build for the brand so far.

When i found box empty within 5 min i called the customer care, they called that complaint can't be taken for next 4 hours sytems are not ready after their big eors sale. During my 2nd call they assured me to provide solution latest by 28th june through email.. But nothing happen. I have been running around for my money and mynra team is not bothering to solve this promptly.
I want my money back and will take to consumer forum level to teach these guys lesson.

Beware shoppers, don't order from myntra.. Even you do.. Do check the package thoroughly especially expansive purchases like mine.

Hi,

I ordered esprit men navy blue solid round neck t-shirt for rs.1164 on 23rd june i paid with my card order #[protected]-8739603 they said that they have delivered the product on 27th june at 17:57 pm but i did not get the product. I have raised a complaint but seems they will not be able to do anything about it. It is very frustrating i am going on vacation and i ordered this for that, now i don't have the product and not the money too.

I forgot my login details and now i m not able to login because at the time of sign up by mistake i sing up with wrong details and ordered two shirts. One is from highlander that is delivered but the second one from here&now is not delivered yet. The order placed date is 13-14 june and date of delivery is 20 june 19.
Reg mob no-[protected]
Id registered name start with some divya i dont remember the correct one.
The here&now seller is unistand.
Product code-9260151

Worst delivery service i had never seen... I have ordered the product on 15th june 2019 and it is supposed to be delivered on 25th june 2019. Two complaints were raised in customer care and there is no proper response. For past four days am receiving a message saying "hi, sorry. We were unable to deliver your order. We'll be back with your order with 1 stylo bug lehenga choli." guys please dont choose myntra for any occasion and you will never get it on time and you will be highly disappointed...

Uma maheswari
Chennai.