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Myntra.com Complaints & Reviews

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Last updated Apr 30, 2024
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Myntra.com Phone Numbers

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+91 80 4354 1999
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Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 334

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V
vishalaihm
from Kolkata, West Bengal
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ordered not delivered no refund

Address:794001
Website:myntra.com

Hey this is vishal i have ordered from myntra on 29.01.18 3 items order no 109796624290944351703 after waited long times now i seen the items are returned to origin.
For this i lost my time nd money i called up myntra they are saying always wait for more time we will deliver your product as soon but end of time no response totaly useless service please take a acton on the same
Delivery patner delhivery also bed service ever...br...
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V
varunsk24
from Bengaluru, Karnataka
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fake order has been created from account

Website:www.myntra.com

Fake order has been created using my Account -
I am a Bangalore resident who has never been to Mumbai, while a person has logged into my account and placed order - he has provided his address & phone number for delivery.

data of incident[protected]

And the mode of payment is Myntra Credit !!!

Process an official complaint against it. Figure out if it is e-Commerce data theft or Account...
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Y
Yogendra Singh Panwar
from Bengaluru, Karnataka
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promo code issue

Address:Bangalore, Karnataka, 560085
Website:www.myntra.com

I have given a promo code to use on 30th November which was NOV30 and it was valid till midnight 12.00 but when I tried at around 4 o'clock evening, I got error stating that the code is expired.

I called the support team immediately and shared the screenshot of the error. I was promise to give another code.

This issue was went till their Pavitra Narasimhan || Case Manager l Escalation Desk - Myntra. But now they...
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P
priyal pangoria
from Kolkata, West Bengal
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product not delivered but the app shows them as delivered

I ordered 6 products from myntra on 22nd Dec 2018, out of which 3 of them were delivered on 2nd Jan and the rest were yet to be delivered but the status of the products which are yet to be delivered shows all were delivered on 2nd Jan. I have contacted the customer care a number of times but there is no solution to my problem.
Kindly help me
ORDER NO:[protected]-1958801...
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A
Asha4321
from Bengaluru, Karnataka
Nov 7, 2022
This thread was updated on Nov 7, 2022
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fraud at myntra

Website:www.myntra.com

On 16th jan 2019 around 2:00am, there is an order made by a hacker using the myntra credits available in my account and the order has been shipped to the mumbai delivery address which is mentioned by the hacker. He has put a invalid phone number (No valid phone number check) and changed the account name but still myntra could not find out that it is security violation.

Myntra has no security validations. I had to call customer...
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Address:600100
Website:www.myntra.com

I have placed an order on 29th december[protected]-[protected] kurtis) and when i checked for the status on 8th jan, it was showing the product has been delivered on 5th jan but we havent received the product. I have raised the complaint on the same day and i keep on following everyday but i havent received any resolution. I tried to contact the delivery guy number several times which myntra has shared via sms but he didnt answer and...
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C
chaitanya chitturi
from Rayachoti, Andhra Pradesh
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delivery not received but showing status as received

Address:534447
Website:www.myntra.com

I have placed an order in myntra on 22 dec 2018 and they said that my product is delivered n 31 dec 2018 but i haven't received the package. So i contacted both myntra and xpressbees courier several times, but there is no progress in the issue. They are simply asking us to give sometime but no use. My order id is[protected]-7355701. They haven't provided me with the tracking number but they are checking my status with the mobile number....
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Website:www.myntra.com

This is regarding order number[protected]-7188903 (Dorothy perkins women off-white cable knit pullover) and order number[protected]-1596701 (Under armour women white cold gear reactor).

These two products are showing in the app as ‘returned to origin’ but they were delivered to me on 9th january before 3pm by myntra’s delivery agent.

I had handed the full amount in cash to their delivery agent...
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B
Barnika
from Hisar, Haryana
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bad experience and no refund received.

Address:Gurgaon, Haryana, 122019
Website:www.myntra.com

Product picked up on 4th jan but didn't received any refund. Received email for incorrect bank details and i sent them again. Call myntra line many time and they told me to wait for 2-3 days or 24-48 hours but nothing is happening. My rs 1093/- stuck. Very bad experience. Even i had words with senior executive they also asure me the same. I ask them to share email for this but they said they can't do so. Why? Firstly i had problem with my...
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P
Pratikshyaaa
from Bhubaneshwar, Odisha
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got a wrong product for my order

Address:560002
Website:Myntra.com

Order number:[protected]-3325803
Order site:myntra.com
Order placed on 24th december 2018.
Order received on 4th jan 2019.
Ordered a catwalk women flats but received a cheap quality jeans instead.
When i registered a contact, the company was not helpful enough to exchange it and the delivery boy rejected to take the product.
I havebeen trying continuously from my side to register complains without...
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A
Anusuya Datta
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product returned but return not received

Website:Myntra.com

I had bought reebok women's black running shoes from myntra. I have raised a return request for the same around the 8th of january 2019 (Return id: [protected]). I returned the item on the 9th of january at around 5pm to rakesh (From myntra). At night i received a message from myntra that my return has been cancelled. I wrote to myntra and informed that my shoes have been returned but not updated on the system. I verified with the pick up...
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P
Pratikshyaa
from Bhubaneshwar, Odisha
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I got a wrong product and the company is not exchanging it.

Website:Myntra.com

I got a wrong product for my order number[protected]-2351903 from myntra.I git a product that is of less value than my ordered product.Inspite of placing complains several times, I am not getting my product exchanged.
The product was delivered to me on 4th of jan and from that day I am trying everyday to contact the customer care and get help but every day they are giving some new excuse and my problem is not getting solved in...
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S
Sudeshna Naskar
from Noida, Uttar Pradesh
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orders cancelled without prior information

Address:Bangalore, Karnataka, 560068
Website:Myntra.com

Order no: 109874273526856065903. I have placed the order on 07 jan 2019. During that time all the items were available. No of items ordered is 7. Today i. E. 15/01/2019, myntra have sent me an email cancelling all the orders (6 items) except one (Oomph gold-toned layered necklace). They did not even call me or sent any sms. The reason that they have mentioned is out-of stock products. So, today i have checked the items online and found out...
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Website:www.myntra.com

Order details:
Placed on: 27 dec 2018
Order no:[protected]-7097501

This was the second time, order got delayed and got cancelled.
And there was no communication around it.

This was really frustrating experience. I've no updates regarding my order.
And whenever i called customer service, they simply raises the complain and still there was no updates regarding it. They told...
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S
Sneh Sachar
from Delhi, Delhi
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return of a detected item

Address:New Delhi, Delhi
Website:Myntra

I purchased a thermal set from Myntra. Since I was happy with the product I discarded the original packing and price tag but when I wanted to use it I realised the electronic tag was attached to it. I have been requesting return/exchange but the customer care simply refuses to register the complaint. I have the innumerable phone calls recorded, they have simply asked me to get the electronic tag removed myself and point blank refused to register...
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D
Devyani Chamoli
from Gurgaon, Haryana
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smart watch myntra

Address:131001

Hi,
As i ordered fossil gen 3 smart watch gun metal from aite myntra on 20 dec 18, so far when i recieved thw order was completely different from the product which i ordered on same sute, thereafter i raised the complain on helpline so far issue wassnt solved, as myntra approved for return and now when iam calling at helpline number they are giving the excuse for 3 days to wait and then they will rectify the issue.
Here from...
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S
Sumitha K
from Tirthahalli, Karnataka
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delivery boys cheating, amount not returned.

Address:Bangalore, Karnataka, 560083
Website:www.myntra.com

I had booked the esprit white with red stripes-top for exchange (From size: s to xs).
Delivery person chetan (Mobile# [protected]) came & picked up size:s on 4/jan. He showed the image that has to be picked up & collected along with other 2 items…. But by mistake i gave exchange top also together as he had shown that pic too. He's not returning the esprit top that is exchange product, in spite of asking so many times. What to do?...
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H
HaR i G0pal
from Hyderabad, Telangana
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myntra delivery

Website:myntra.com

Myntra app has great selection of products.. But once you buy it, it just won’t deliver to you.😑🤬
I ordered 2 pair of shorts.. The initial delivery date it showed as 13 jan
Fast forward 2 days (15th) still didn’t receive my order. Moreover it online payment so *
Dont use myntra
🤬...
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T
Thrteen Mo Narch
from Ambasa, Tripura
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returned but refund still not received in my bank account

Address:791113
Website:Www.myntra.com

I ordered 3 chinos pants from myntra throught my debit card. And the product was not satisfied to my need, so i placed a return and refund order. And the products were returned successfully but still i haven't got any refund in my bank account, its been 10 days but still no signs of refund is reflecting in my account. So pls give my refund back or i will complain this matter in customer court. I'm very much dissapointed with this case....
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N
navee88
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not credited to sbi account

Address:New Delhi, Delhi, 110014
Website:Myntra.com

Hi sir/ma'am,

I am tiered of communicating with myntra and sbi.

I have made a purchase of rupees 4012.57 on 23rd december through my debit card (By debit card othpg[protected]phonepe private limite[protected]) on myntra.com.

Now, they have refunded my money back to the same source and these are the transaction numbers. (Rupees 250 credited to my phonepay wallet and remaining below payments should...
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