Myntra.com Complaints & Reviews

I had placed a return (Return no. : [protected]) request for my (Order no.[protected]-3750103) at jan 1st
But still my order is not pick up by any of their agents. Since nobody called me and no one receiving the call then what in the hell that it showing msg like "i requested for a reschedule".
It's really irritating
Worst company to be in a e-cart business..
And this is the no. Of their associate
Sathya str (Ph no. : [protected])

I placed the order for la firangi, women multicoloured printed a-line kurta
But instead i got kids on board, girls pink printed top for a 6 year-old.
Placed on: 27 dec 2018
Order no:[protected]-6929401

I requested for an exchange for my ordered product.
The pick up man didn't accept the exchange stating we can't return an entirely wrong product. I am not able to reach myntra customer care helpline number as well. Kindly refund the amount or else deliver the correct product which was ordered.

I ordered a blue mango denim jeans from myntra and when i received the courier i got a black denim black mango jeans. After complaining to customer care they arranged a pick up where in the pick up guy asked me for a jabong and myntra return and he exchanged my product by giving the jabong product to myntra. When i called myntra that please send me my jabong product back and take your wrong black mango jeans which is still kept with me. They refused to return my jabong product and take back their black mango jeans.in both the cases it was mistake on there end and here i am suffering with a loss of 6000k.

This is the 3rd time i am complaining. Like i said before and now again, no response to call.. Always busy and unavailable. The help centre in myntra is of no use since its not helping us. And my product has been stucked since 26th december and i dont even know its whereabouts because the tracking has freezed since 26th december. I am so disappointed in their service.. They are doing nothing for customer satisfaction cos here i am disappointed.

I ordered 2 lakme 9 to 5 rose ivory weightless mousse foundation 01 from myntra on 30th dec 2018 and it was to be delivered on 5th jan 19... One of the tube was empty and full air inside the tube
Unfortunately i can't return the product but this kind of service was unexpected from myntra. Why you do this kind of stupid???
Why do u give this kind of product to customers?? We are giving cash for each product, so we are expecting good quality product from your side. Very much disappointed with the service and product...

Regards,
Anusha

I feel stressed and mentally traumatized by team myntra because of their pathetic customer service. I filed a return order on the day i received my product and i was given a return slot of 2nd jan, till today, nobody has come for pickup and service center never accept my calls neither does the pickup guy. Whenever i have called them, they never receive the calls, neither do they call back. They website should be taken down for traumatizing people, this is not at all acceptable. I want to file for a compensation for the mental trauma i've gone through.

I ordered shirts from myntra and prpvided my office address to deliver. The delivery guy delivered the order to some other eperson and the product is now lost. And when it came to return they have initiated the refund in parts and also the amount which i got is not full. And when i enquired the customer care they were not ready tp tranfer my call to the seniors and didn't gave me any proper resolution.

I had bought kanvas katha blue sling bag on 25th dec 2018 cost of ₹368.86 and it was scheduled to be delivered on 5th jan 2019. But as i checked my status on 5th jan myntra canceled my order by itself and i complained on email but they have not responded me yet and my order was prepaid but they haven't refund my money yet. I want my money back or reordered but if it is possible i want my money back for unfailed task by myntra. If it is possible i want my money refund on another account.

My product should be shipped by jan 2 as for myntra promising date, but still its showing me its in delay status, i have been spoken to more than six members and raised the complaint also but there is no progress in my complaint at all.

I told them to cancel my product but they are refusing to cancel those product, i have paid the amount through online, please do help me they have to return back my amount, need to be some serious action on them

I hope consumer people will help me out

I ordered 3 products on dec 25 from which i got 2 of them and 1 of them is gonna be delivered on 30 dec.
Its been 5 days i called customer care thrice, but they keep telling me that they have submitted the request for delivery and they will deliver it within 48 hrs its been 72 hrs nothing happened. My product is still there at mahipalpur in delhi from last 5 days. Its a prepaid order. I wanted to gift that but its of no use now.

I ordered on 26th dec on myntra and it was to be delivered on 4th jan.. But it's showing returned to origin... But why... I didn't returned the order even delivery boy didn't called me once... And i had already paid for the order... Is this how you treat your customers???

I am very much disappointed... I was ordering for the first time on myntra.. Nd this is how you treated me... I want my refund back or atleast give m some response regarding this... Even on calling... Nobody attends the calll... It goes on waiting.. This is actually harai of the customer... Please do something asap.

I have ordered aks women navy blue and green layered maxi dress in myntra and received them but they over not to my fit and hence placed request for return on 30.12.2018 and everyday received messages that someone will come and pick it up but no turned. I received a message on 04.01.2019 saying that the return request is cancelled. Hence placed a request again but there is no response til date. Please look into the matter and do the needful.

This complaint is against mantra for their bad services and fake promises given to me.
1. The delivery agent refused to come to the mentioned address and misbehaved with me using the words like "jo ukhandna hai ukhad lo"
2. I called myntra as the delivery agent was around my address but didn't agree to come to the address mentioned hence i requested them to help but the agent anil kept me on hold for 30 mins and asked for 72 hours and also didn't transfer the call to the senior instead he promised that i will receive the call in hour. I waited for 24 hours but didn't receive any call from myntra.
3. The agent sonia answered the call and refused to tell her full name. She was very rude and didn't support at all. Only after the request she transferred the call to her senior. During the whole process i was kept on hold for 40 mins again without any proper resolution.
This is not the kind of customer service the customers expect from myntra.
The jacket was a gift for my sister which was supposed to be delivered on 31st but has already been delayed by 5 days due to their negligence.
I have been calling the customer service again and again for the same thing but no help has been provided by the myntra customer support.

I received a completely different product from myntra. I place the order for a women black and red layered kurta but insted i got a half pink white jacket. My order number:[protected]-9951307. The pick up man didn't accept my product because the label he had is different from the product which i had. I am unable to contact the customer service. So please refund the amount or deliver the products properly

I apologize for saying this that the delivery of myntra online shopping is very disappointing and discussed. They have been promised that the delivery should be done in the last 3 day ago i'm waiting for 3 days last they have been called me a said that the delivery should be done before 5pm in 3rd jan after that no other response, what should i do i like that product and it was a gift to my cousin i'm very disappointed i cannot get it in time and after that there is no other information about the order. What should i do pls make my delivery fast and don't make the buyers so disappointed. Thank-you

Firstly i ordered two products at the same time to the same location. One of the product got delivered correctly but the problem is with 2nd product. I was supposed to recieve my product on 2nd jan by ordering it on 25th december.
But it is in shipped state since 26th december till date. I called help centre to register complaint twice and they told that they have registered it but i haven’t even got a email confirmation regarding this complaint. Pathetic service 👎🏻

Dear sir,

I purchased shoes on online shopping in myntra on 21/12/2018 order no.[protected]-7905901 rs.2063.82/- to be delivered on 26/12/[protected]-[protected] for rs. 1414.82/- to be delivered on 06/01/2019. Cash paid in stock instantly on 21/12/2018. I received conformation messages. Myntra has promised me be delivered on time but they not delivered and not taking my permission and conformation the orders are cancelled. When talk tocustomer care center they are telling it is not delivered make it re order. But, this all orders are done in offers.
My lord!
Please help me i want my products not money because "i love my shoes".

This an old product looks like someone has used it. One of the bottle is broken. When i opened box first time, the product was leaked everywhere in box. Myntra does not provided manufactured and expiry date on site. Such a worst quality it is. Myntra should stop cheating the customers. The product has many faults and even i can't return it. I want myntra to resolve it and give me a fresh product or give cashback.

Ordered puma women black enzo weave traning shoes but received the same left pair for both feet. Now i have returned it and the email says return request put on hold and the reason is quality check failed. I want my money refunded asap. What do i do now?
Ordered puma women black enzo weave traning shoes but received the same left pair for both feet. Now i have returned it and the email says return request put on hold and the reason is quality check failed. I want my money refunded asap. What do i do now?

Hello
I am vutukuri neha we have placed am order on 24th december 2018 and i am supposed to receive it by 31st december but i received a message that i will receive it on january 2nd and today is january 5th and i havent received it till now and of i am trying to call the customer care there is no response i havent seen this much bad experience in other websites