Myntra.com Complaints & Reviews

This is the 3rd time i am complaining. Like i said before and now again, no response to call.. Always busy and unavailable. The help centre in myntra is of no use since its not helping us. And my product has been stucked since 26th december and i dont even know its whereabouts because the tracking has freezed since 26th december. I am so disappointed in their service.. They are doing nothing for customer satisfaction cos here i am disappointed.

I ordered 2 lakme 9 to 5 rose ivory weightless mousse foundation 01 from myntra on 30th dec 2018 and it was to be delivered on 5th jan 19... One of the tube was empty and full air inside the tube
Unfortunately i can't return the product but this kind of service was unexpected from myntra. Why you do this kind of stupid???
Why do u give this kind of product to customers?? We are giving cash for each product, so we are expecting good quality product from your side. Very much disappointed with the service and product...

Regards,
Anusha

I feel stressed and mentally traumatized by team myntra because of their pathetic customer service. I filed a return order on the day i received my product and i was given a return slot of 2nd jan, till today, nobody has come for pickup and service center never accept my calls neither does the pickup guy. Whenever i have called them, they never receive the calls, neither do they call back. They website should be taken down for traumatizing people, this is not at all acceptable. I want to file for a compensation for the mental trauma i've gone through.

I ordered shirts from myntra and prpvided my office address to deliver. The delivery guy delivered the order to some other eperson and the product is now lost. And when it came to return they have initiated the refund in parts and also the amount which i got is not full. And when i enquired the customer care they were not ready tp tranfer my call to the seniors and didn't gave me any proper resolution.

I had bought kanvas katha blue sling bag on 25th dec 2018 cost of ₹368.86 and it was scheduled to be delivered on 5th jan 2019. But as i checked my status on 5th jan myntra canceled my order by itself and i complained on email but they have not responded me yet and my order was prepaid but they haven't refund my money yet. I want my money back or reordered but if it is possible i want my money back for unfailed task by myntra. If it is possible i want my money refund on another account.

My product should be shipped by jan 2 as for myntra promising date, but still its showing me its in delay status, i have been spoken to more than six members and raised the complaint also but there is no progress in my complaint at all.

I told them to cancel my product but they are refusing to cancel those product, i have paid the amount through online, please do help me they have to return back my amount, need to be some serious action on them

I hope consumer people will help me out

I ordered 3 products on dec 25 from which i got 2 of them and 1 of them is gonna be delivered on 30 dec.
Its been 5 days i called customer care thrice, but they keep telling me that they have submitted the request for delivery and they will deliver it within 48 hrs its been 72 hrs nothing happened. My product is still there at mahipalpur in delhi from last 5 days. Its a prepaid order. I wanted to gift that but its of no use now.

I ordered on 26th dec on myntra and it was to be delivered on 4th jan.. But it's showing returned to origin... But why... I didn't returned the order even delivery boy didn't called me once... And i had already paid for the order... Is this how you treat your customers???

I am very much disappointed... I was ordering for the first time on myntra.. Nd this is how you treated me... I want my refund back or atleast give m some response regarding this... Even on calling... Nobody attends the calll... It goes on waiting.. This is actually harai of the customer... Please do something asap.

I have ordered aks women navy blue and green layered maxi dress in myntra and received them but they over not to my fit and hence placed request for return on 30.12.2018 and everyday received messages that someone will come and pick it up but no turned. I received a message on 04.01.2019 saying that the return request is cancelled. Hence placed a request again but there is no response til date. Please look into the matter and do the needful.

This complaint is against mantra for their bad services and fake promises given to me.
1. The delivery agent refused to come to the mentioned address and misbehaved with me using the words like "jo ukhandna hai ukhad lo"
2. I called myntra as the delivery agent was around my address but didn't agree to come to the address mentioned hence i requested them to help but the agent anil kept me on hold for 30 mins and asked for 72 hours and also didn't transfer the call to the senior instead he promised that i will receive the call in hour. I waited for 24 hours but didn't receive any call from myntra.
3. The agent sonia answered the call and refused to tell her full name. She was very rude and didn't support at all. Only after the request she transferred the call to her senior. During the whole process i was kept on hold for 40 mins again without any proper resolution.
This is not the kind of customer service the customers expect from myntra.
The jacket was a gift for my sister which was supposed to be delivered on 31st but has already been delayed by 5 days due to their negligence.
I have been calling the customer service again and again for the same thing but no help has been provided by the myntra customer support.

I received a completely different product from myntra. I place the order for a women black and red layered kurta but insted i got a half pink white jacket. My order number:[protected]-9951307. The pick up man didn't accept my product because the label he had is different from the product which i had. I am unable to contact the customer service. So please refund the amount or deliver the products properly

I apologize for saying this that the delivery of myntra online shopping is very disappointing and discussed. They have been promised that the delivery should be done in the last 3 day ago i'm waiting for 3 days last they have been called me a said that the delivery should be done before 5pm in 3rd jan after that no other response, what should i do i like that product and it was a gift to my cousin i'm very disappointed i cannot get it in time and after that there is no other information about the order. What should i do pls make my delivery fast and don't make the buyers so disappointed. Thank-you

Firstly i ordered two products at the same time to the same location. One of the product got delivered correctly but the problem is with 2nd product. I was supposed to recieve my product on 2nd jan by ordering it on 25th december.
But it is in shipped state since 26th december till date. I called help centre to register complaint twice and they told that they have registered it but i haven’t even got a email confirmation regarding this complaint. Pathetic service 👎🏻

Dear sir,

I purchased shoes on online shopping in myntra on 21/12/2018 order no.[protected]-7905901 rs.2063.82/- to be delivered on 26/12/[protected]-[protected] for rs. 1414.82/- to be delivered on 06/01/2019. Cash paid in stock instantly on 21/12/2018. I received conformation messages. Myntra has promised me be delivered on time but they not delivered and not taking my permission and conformation the orders are cancelled. When talk tocustomer care center they are telling it is not delivered make it re order. But, this all orders are done in offers.
My lord!
Please help me i want my products not money because "i love my shoes".

This an old product looks like someone has used it. One of the bottle is broken. When i opened box first time, the product was leaked everywhere in box. Myntra does not provided manufactured and expiry date on site. Such a worst quality it is. Myntra should stop cheating the customers. The product has many faults and even i can't return it. I want myntra to resolve it and give me a fresh product or give cashback.

Ordered puma women black enzo weave traning shoes but received the same left pair for both feet. Now i have returned it and the email says return request put on hold and the reason is quality check failed. I want my money refunded asap. What do i do now?
Ordered puma women black enzo weave traning shoes but received the same left pair for both feet. Now i have returned it and the email says return request put on hold and the reason is quality check failed. I want my money refunded asap. What do i do now?

Hello
I am vutukuri neha we have placed am order on 24th december 2018 and i am supposed to receive it by 31st december but i received a message that i will receive it on january 2nd and today is january 5th and i havent received it till now and of i am trying to call the customer care there is no response i havent seen this much bad experience in other websites

Dear sir /mam,
My order id:[protected]-5661403 i've placed 3 items out of which 2 got delivered and 1 is yet to ve delivered.
Particular item were supposed to he get delivered on 28th dec, 2018.
On the the it shows that item will be late to delivered but i waited for a day and 2. Since it didn't showed up. I tried to call on myntra support team. They've raised my complaint number im[protected], and asked me to wait for 72hrs and product will be delivered. Even after 72hrs i waited for a day still there was no response. So i called again day before yesterday and asked me to wait another 24hrs. Now its more than 24hrs yet there no delivery of the product and there is no information being passes to be about the same nd when it going to be delivered.
This is not at all accepted as that item i was supposed to wear on new year eve nd its been 7 days delayed that item is yet to be delivered. It was supposed to delivered on 28th dec 2018 and today is 5th jan 2019 yet there is no information on the product.

I wouls request you to please take action and provide me with the solution. As i'm tired following up with them and they only give unnecessary time period.

Thank you,
Ravi saxena

This is regarding order number:[protected]-5656301. I placed the order on 26th dec 2018. It was supposed to be delivered on 30th dec but was delayed. On 2nd jan 2019, i missed the call from myntra agent. He called me twice. After that i did not receive any call for rescheduling the delivery. On 3rd jan i got an ivr call to confirm if i want the product or not. I pressed 1 as i wanted the product but the next day i got an email saying the order has been cancelled. I called customer care and rep informed me that it was cancelled as i refused to take the order, when i told her that i did not refuse it she changed the statement saying it was cancelled because we were unable to reach after multiple attempts. Also she said it has been returned to warehouse and cannot be delivered anymore. When asked about the ivr call she said it doesn't work.
I still want my product because i bought it as a gift for someone and now the size i ordered is not available on line.

I have placed an exchange ordered for small size (Ordered no.[protected]-3174301) on 31st dec'20178 during the sale. But the product received was completely wrong. I wanted to exchange medium size women navy blue yoke design kurti to small size whose total cost is 604.97/- rs. But instead i have received a different kurti which was not like my exchange ordered kurti. So i have go through the myntra app and try to return that recieve d kurti from that same oreded but thr agent told me that u should contact myntra customet care form receving wtong product but i am not able to reach myntra customer care helpline number as well. Kindly refund the amount or else deliver the correct products which were ordered in exchange.