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Myntra.com Complaints & Reviews

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Last updated May 30, 2024
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Myntra.com reviews & complaints page 351

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J
Junaid imam
from Bihar Sharif, Bihar
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delivery boy deliberately cancelled my order.

Myntra shows its best double standard by adding it's customer number into reject list. I complaint to mr. Sagar that today morning your so called delivery boy cancelled my order deliberately and that product was very important to me. Mr. Sagar said to me that you don't have to worry you will have your product today. But it was useless. And myntra i challenge you that i will make you face in consumer court. You played with trust of your customer....
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Sandibijarniya
from Anta, Rajasthan
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I'm complaining about cancelling of exchange order

Address:302022

I Rajendra, I ordered a Roadster Men Black Analogue Watch MFB-PN-HP-3749 watch, which I got damaged I took exchang of item but as per policy of myntra if you got damaged product you first complain in customer care so on 4 Dec 2018 I complained and received a mail regarding approval on 6 Dec 2018. But till now I don't receive it. 2 times deliveryman came and didn't pick up order because deliveryman don't have any approval message regarding...
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prithviraj060
from Bhongir, Telangana
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wrogn men jacket

I ordered a wrogn men's jacket on 10th of december and it should be delivered by 15th of december as stated by them, but the item was not delivered till date and there is no update about the delay so far.
I paid 2262.35 rupees through net banking
I contacted the customer service buy even they are very unclear about this and they arent helpful
I spoke to them twice still no one could figure out the issue....
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Abhimanyu Kainthla
from Muzaffarnagar, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I made the payment online but my order was not confirmed

It's been a horrible shopping experience at myntra yet again. After being a loyal and ardent costumer of myntra for such a long time, it's really saddening to see how they have degraded their services. I made an online payment for black tommy hilfiger slim fit jeans with an early access fees and the required amount of money was immediately debited from my account. But my order was never confirmed. I called up their customer care services...
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A
Ajeet Yadav
from Delhi, Delhi
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received an empty nike shoe box

Address:New Delhi, Delhi

Hi,

I have ordered a nike shoe form myntra on november 30, 2018 with order id:[protected]-7600801 with prepaid order through phonepe. I have received the package on 4th dec 2018. But when i open the package the box of nike shoe was empty when i try to find out i see that packet is open below the bill it was very finely repacked with tape & the box inside was damaged. I believe after the initial quality check & packaging,...
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Ajithkumark
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

placed a return request , no response from myntra customer care

Address:560068

I placed an order (shirt) on myntra, I received a wrong product.In the myntra app itself I raised return request and no response from their side. I ordered a checked shirt and I received a plain shirt, these guy's have any commonsense?

It's too worst I spent lot of time to contact the customer care but no response. I think they don't have any commonsense, they are waste the customer's valueable time....
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Website:www.myntra.com

I hv made purchase on 26 nov 2018 worth Rs 7539.73
After dat i had returned all the products since all were too large in size for me.
I got the message of pickup and after some days the status was on myntra app dat the refund is processed. I did wait for some days but amount is not credited to my account yet. I hv called myntra customer care they told me dat refund is processed from their end and i hv to go to my bank branch...
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N
naman khera
from Delhi, Delhi
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fort collins

I ordered a tracksuit of fort collins and the item in the packet was missing as i only got the upper but mot the lower (Order no.[protected]-4935603). For which i post a complaint and got it returned on 10th december (Return id. [protected]). Now i got the mail from myntra that quality check has been failed. I don know what is happening with the myntra. I returned the product same as it was recieved. Even the representatives are not giving...
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S
shreeti__
from Raipur, Chhattisgarh
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"urgent action required" wrong product received

Address:492001

Dear Myntra Team,

I've Ordered a Product named Marc Loire Women Black Solid Heels, order no[protected]-3804701. But I've received wrong product. I've already complained 4 to 5 times, but I didn't received any response. I regret that I've ordered with myntra. I need positive and quick response.

I am very dissatisfied with your services....
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N
Neerja Negi
from Noida, Uttar Pradesh
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[incident: 180814-054075]

Address:110092
Website:Mynta.com

Send me a defective product and their customer care team replied that i damaged the product.
When couriered it back to the mahipalpur myntra center, they didn't even open it. And said that product is damaged from my side and returned it back. I have made a video and clicked pictures of the same. As discussed with kunal (Customer care executive).
I want my money to be refunded. From that day onwards, i have stopped purchasing...
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S
Shanur raza
from Delhi, Delhi
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I didn't get my refund after 18 days of my cancellation

Address:110025

Sir, i placed the order on 1 dec 2018. But my order is cancelled but i didn't get my refund yet. My order id -109553956415764210301. And my transaction no-igaewjtae7. I have been struggling with the customer care sicne 15 days. They are cheating with me. No one is helping me. I made the complaint 13 days before and today is 19 dec 2018. Still no resolution it been more than 17 days. This is so mentally harrassing situation for me. So what...
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N
Namitha Prabhu
from Bengaluru, Karnataka
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parcel never delivered

Address:Dakshina Kannada, Karnataka, 575004
Website:Myntra

Placed an order on Myntra on 6th December was supposed to be delivered by 10th of December, i kept waiting till 13th got no call from the delivery people, called the customer care they said "we have no idea where your parcel is" requested the customer care to cancel the order and give me the refund neither have they cancelled the order nor have they refunded it's been more than 10 days iam waiting and I have had no response from myntra the...
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A
Archa1231
from Solapur, Maharashtra
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problem with exchanging product

Address:416003
Website:www.myntra.com

I had places an order and got a different item, and placed an exchange order and whenever the delivery boy came, he did not take the product because it did not match with the product on his phone. Even after complaining 100 times, my tra people didnt bother to solve it...
When i called coustomer care, they kept cancelling my call
Worst costomer service ever
Never ordering from myntra...
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parul0615
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

undelivered product (prepaid) marked as delivered

Address:Ranchi, Jharkhand, 834002
Website:www.myntra.com

This is regarding order[protected]-0138403. The product was supposed to be delivered last to last friday (7th dec 2018). I got a message from myntra that the product is out for delivery and when i called the delivery boy, he said he didn't bring the package and it will be delivered on saturday (8th dec 2018). While the myntra app still showed that the product was out for delivery, i waited till monday (10th dec 2018) and finally called...
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M
Ms Sayani Mandal IPE
from Pune, Maharashtra
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order didn't pick up

Address:500078
Website:MYNTRA

I ordered a zivame underwear from myntra, but for some issues I wanted to return that but I waited for 8days but they didn't pick up my stuff..I wrote a complain about that matter. But still no solution i receive.i called them several times but they didn't give any perfect solution.
Hopeless services they are providing.it is not professional behavior....
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Sushmita shastri
from Bengaluru, Karnataka
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not yet received product

Address:Bangalore, Karnataka, 560045
Website:Myntra online Application

Team, i have ordered shoetopia women black slip-on sneaker and taanz women blue solid regular fit capris on 8th december as per the confirmation from myntra estimated delivery was 15th december. Not yet received any courier and no updates from the myntra team. As discussed wuth customer care people on call i have waited 48 hours but i didn't get any response from you people. If this is your service refund my amount which i have paid for this...
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Deepti Aman Jain
from Hoshiarpur, Punjab
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beauty product - makeup revolution london

My name is deepti. I have ordered a makeup revolution untoward renaissance lipstick. Order number[protected]-4124501. I have recieved a wrong product. I made the complaint thrice about it. Its been a week i am calling the customer executive but no resolution has made yet. I have not seen such a highly irresponsible act. Never expected such thing from such a big company like myntra. Highly disappointed from your service....
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I have ordered 2 nike tracksuits from myntra and after receiving the product, the packet contained only jacket in the 1st packet and track pant in the 2nd packet. Both the package had incomplete product.

I informed the customer care for the same within 30 minutes after receiving the product. I made the complaint on 7th dec. 2018. And today is 16th dec. 2018 still no resolution.

Case manager keeps on promising...
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Devyani Chamoli
from Gurgaon, Haryana
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fossil gen 3 smartwatch

Address:131001

I ordered fossil eatch online on cod, as the waych which i recieved was of different company which was not that same as so far delivery boy have taken the amount of the watch worth rs 19000/- now myntra is not responding on this fraudulent activity. As iam unable to reach myntra helpline as they hang up. Its been more than 15 days this is soo mentally harrassing situatio. For me to face it....
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S
Sneha todi
from Delhi, Delhi
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non receipt of refund amount

Website:MYNTRA.COM

I have ordered a women black skinny fit mid rise clean look stretchable united colors of benetton jeans against order no.[protected]-925840, but since i didnt liked the jeans and their were quality and fitting issues, i have returned the same and received an email on 05/12/2018 that my return has been put on hold. My return no. Is [protected] and reason showing is quality check failed. But i would like to state that since the jeans was...
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