Myntra.com Complaints & Reviews

I was informed the refund amount was transferred to my bank account.
But while checking with myntra i came to know that the bank account was different.
I contacted the bank personal.
They informed me that such an account doesn’t exist in there bank in anybody’s name. They also said that the transaction will be a 100 percentage failure in such a case.
But when i contacted myntra regarding this.
They are saying the transaction once done is done even if it’s a failure or success. So they wnt refund my money.
I need to raise a complaint. But myntra representatives are saying no complaints can be registered or no money can be refunded.

I bought park avenue shoes on 14th sept
Through myntra, last year jan -18 also i bought a jacket from raymond shop in vapi
This time shoe leather quallity is very pathetic as a its skin is getting removed, i have a pics also but not able to attach as it is big file
It is not raymond or park avenue quallity
Kindly revert

Mob no. [protected]

I ordered nike men navy as m nsw tracksuit size l under order number[protected]-9905201 and the invoice number is [protected] but product was partially delivered as track pent was missing i have called mantra customer care multiple time but still my query is not resolved. They are not exchanging it nor creating the return of this. I want it escalated to high level.

Yesterday message is there... Arriving early: hi komal, our style delivery agent shankar store-shankar singh str ([protected]) will bring you your bag of joy with 1 libas kurta sets and 1 more item today. Excitement on its way
But my product is not delivered yet. And that delivery man number is also not working.. I have call him 7-8 times.. Pls help me.

Dear myntra team
Recently received my order no:[protected]-4867701, dated 5th january 2019. Complaint is about neudis red stripped bedcover, i received only one pillow cover while it is mentioning two pillow cover with single bed cover in order. This is cheating with customer.
Can i have another one or i have to return the order with in three days.
Kindly reply or supply another pillow to complete the order
Thanks
[protected]@gmail.com
Mobile
[protected]

Dear team,

On 5 jan 2019, i have purchased winter jacket from myntra app and payment made from freecharge wallet as on[protected] at 10:00 am, so amount deducted from my wallet but product was not booked. Refund still not received in my wallet and i was discuss with myntra team representative he said that i need to talk with freecharge.
Then i have made another payment from freecharge wallet for that product.

Please find the attachment of transaction statement which shows two transaction.

Transaction id: z1gelb9v5hb7xk_[protected]_1

Transaction date: 10:02 am, sat, 5 jan 2019

Transaction id: z1gelb9v5hb7xk_[protected]_1

Transaction date: 10:09 am, sat, 5 jan 2019

Order id for successful : order no.:[protected]-2939601

Please look into this issue and resolve the issue at the earliest

Order id 109513384931504657703
I got order from jabong which was cod, made payment but the product inside the bag was wrong and barcode was fully tampered/scratched.

And courier boy update delivery status of product is unsucessfull.
Wrong product is still i have

Courier company was myntra logistic.

I order 2 shirts worth rs 3008 but i got tshirt.

I am a very old myntra customer and had never faced such a situation. I ordered a watch from myntra worth rs 2149 rs. First, my order was marked delivered without delivering it to me. When i complained about the same, i received the box but it was empty. I got a complaint registered with myntra and they told me that they'll update (And not resolve) within 72 hours. The time is already over but there is no response. Plus the delivery guy who delivers the product is very nice. He very often comes to deliver the products. So he is not at fault asper my knowledge. As the box and everything was fine i guess. As i opened it in very much excitement and didn't expect that anything of such sort could happen, i didn't notice even about the condition of packaging.
Don't know if myntra is gonna lose on myntrainsider customer over this?

Product undelivered, but myntra.com claims it was delivered in your app.
I placed an order on 6th January and today i got a message saying the product was delivered. May I know to who did your delivery team deliver the product to?
This is my first time buying in Myntra and you give me the worst service possible.
i need my money back.

My order details:
tracking id-ML[protected]
order placed on 6th.
I placed this order along with 2 other products among which one item is delivered correctly.
Product claimed to be delivered by myntra is the Sangria Blue top
Attaching the details

Hi, I have not received my order from Myntra, but the status is showing it is delivered. Upon several complaints to customer care there is no action taken from Myntra. It's 7 days now we have been waiting for the delivery. Based on the feedback from customer care that there is signature from the customer - it seems the delivery boy did a false signature to update the status as delivered.

I ordered a product several times and paying for the same thing, but every time the delivery boy is saying the customer is denying to take the order. Since even i am not getting any calls from any one. I tried calling myntra but the customer care executive is saying we can not help you in that. So be aware of these things before placing any oder. Myntra the sucking service provider. My mobile number-[protected].

My order no.[protected]-9795901 which i ordered on 26 december 2018 but after expected delivery date of order it got canceled from their side and when i ask them in support section they tell that our delivery boy called you many times but i don't pickup phone but real is that i don't recieve call from their side . And this is ordered at a price of 1532 rs. but later after few days it goes to 2500+rs. what should i do now?

I have mistakely added money to myntra credit.
So i want to that money to be refunded to my bank account. For some emergency reasons i badly want all the myntra credit in my account that i have wrongly added. So please do something so that i could get my money back.
So i would like you to help me in this matter because i need my money which is wrongly stored in myntra credit.

The pickup agent is not responding and it has been days since i have been receiving notifications that pickup will be made today. I made the return request on 3rd jan 2019. It was supposed to be picked up by 10th jan 2019. The vontact no. Of the agent is swiched off and i dont know what to do. My order id is[protected]-8819603. Please resolve this problem as soon as possible because this is causibg me alot of stress.

Hi,
I had ordered online on myntra for romee maroon & blue solid ac room 150 gsm reversible double bed comforter. They had delivered on my address on 08.01.2019 and the same day i processed for return the items online due to the poor fabric. They had delivered the item at my address and now for return they are saying self ship means i have to ship to myntra return processing centre after that refund will be processed. This is totally...

I had ordered navy blue printed a-line kurta from myntra on 22 december 2018and the date of the delivery was almost 2 nd january 2019 but it hasn't arrived yet. I ordered that to gift someone and now the date is even gone. So just give me the confirmation so that i cancel the order because it's been a long time now. Also i had to wait for more than 5 minutes just to get on the line with customer support but still nothing.
My order tracking id is ml[protected].

I am jaswanth. I placed an order of shirt worth 1472 rs/- and order number is[protected]-6380603.
I didnt get fit in the shirt i ordered so, i placed a return of that shirt.
Since 10days no one came to pick up the order. Now customer care is also not responding not even lifting the calls since 3 days, what kind of company is this?
Not even lifting calls, please take action against this problem.

My return item no. Is [protected]. Item has been picked up on 7th jan 2019 by myntra executive and it has been checked by the executive.
But till now nothing has been initiated regarding refund process. I have been mail twice regarding the issue. Pls kindly initiated the refund item as soon as possible.
I have requested to initiated in my myntra credit. Kindly consider on my issue.

I had ordered kids thermal sets with order no.[protected]-3672901 and[protected]-0852103 from myntra on 25/11/2018 of amount₹418.95 each and returned them on 10/12/2018 due to small size. I had received email with return no.[protected] and [protected] the same day saying refund processed to source i. E. Bank, but till date i have not received refund for both returns. I contacted myntra team via phone and they told me to send my bank account statement showing no refund by them which i did on 29/12/2018 and again called them enquiring about refund, they said that refund had been processed on 10/12/2018 by them with transaction no.[protected] and told me to file dispute at my bank pnb through the dispute filing link sent by them which i did with complaint no.[protected] on 4/1/2019 and received feedback from bank in return on 9/1/2019 to contact myntra as they are not able to locate any refund from them. On contacting them by email and messenger they completely ignored me and did not revert back to me, hence i called their customer care no. Who declined to help me saying they have already processed refund inspire the fact i told them my bank has is unable to locate any refund from myntra. Please help me get my refund back. I have attached screenshot of pnb complaint and answer from bank below.

Suvidha diwan#[protected]

On 31st of january i placed an order on myntra of wings chrome wireless earphone. The order id is[protected]-5543303.
On 3 jan at 1:41 am, i received a message on my phone that it was delivered which i haven't received. The next morning i called the delivery boy (His number = [protected]) to ask about it and he said that he put my package as delivered by mistake and he will deliver it by the next day. The next day i called and then he said he couldn't find the package in the warehouse and i should complain to myntra about it.
On 5th of jan, i complained to myntra about it and they said they will resolve my issue in 24-48 days. On 7th of jan, i called again, and again they said that will resolve in next 24-48 hrs. On 9th of jan, when i called them again, they said they inquired about it and come to the conclusion that it was delivered and they said they are sorry about it. So that's what i get for my money, a sorry?