Myntra.com Complaints & Reviews

I had ordered lakmé absolute compact on 23rd december 2018. I received the product on 30th december. But the product was a completely damaged one. It was totally broken in powdered form and it cannot be used. I want refund of the product. But myntra is refusing to take the product back. Atleast if not refund then i need a fresh compact. I have attached the details below.

My package should have been delivered today but the delivery man calls and asks me to travel a distance of 20minutes to pick it up. Hearing that i was a girl he refused to come &insisted on me coming and was very nasty. His name is munjunatha mohan and contact is [protected]. I request strict action be taken or i will spread this all over social media.

Actually i have fill a complain against myntra about amount debited but didn’t recieved order confirmation order.
So i got a call by [protected] & [protected] this number and so number have done transaction of 2012.12₹ and second transaction same by 2012.00₹ they said its from myntra. The transaction was not done by me they said they will return 6000.12₹ by monday through myntra. I want my money back

I had received 5k gift card of myntra from my company. I tried using the gift card, it showed me 5k amount in it, but the order dint get placed, as it got stuck in transaction page. Now when i try to use that gift card again, it shows me zero amount. When i tried reaching myntra customer service, they say we dint receive any amount. This has happened with me 2 times. Their reply is worthless and their application is faulty. If you apply a...

I've not been receiving any updates from myntra lately about tracking any order or refund status. I had applied for return of order number 32459572 and the return has already been picked up but i didn't receive any refund yet and the website says the details have been sent to my email but i haven't received any email regarding the refund. Moreover, i tried calling their customer care number multiple times but the no. Isn't working. I'm hoping for a speedy action to my problem.

My name khusboo agarwal and my number is [protected]. I ordered a sassafras black skinny fit jegging on 24th dec. Than i had requested to return this time, i got message that packet will pick up on thursday, 27 dec but still no one will come to pick it. I got in message return no also that is [protected]. I want to that pick this from my address asap. I also tried to call on customer care number but never response.

I have order one product from myntra on 4th dec and have done double payment instead of single payment due to network issue in pos machine. Delivery boy asked me to pay via google pay as pos was not accepting the card. It shows payment failed. While i paid with google pay i got one message from bank that pos payment has accepted. So it goes under double payment. For this issue i registered one complaint at myntra on 4th dec but still i did not get any resolution on this. Myntra delivery partner has called me and ensured me that he will refund the amount but same is not done yet. I am chasing myntra for this issue past 27 days but no results found. Even the people from myntra customer service is disconnecting my calls

Hi my name is mohan.
Let me get to my problem - i ordered two pairs of supra shoes and got only one pair deliverd and another pair not deliverd but showing that it is deliverd in app!?
And to my surprise when i contacted customer service and talked with them - they are saying that you order two items and both have same id. *what the hell does that mean!?
What on the earth does those both id have to do with.
And he says that my mistake.
Are you kidding or is this some kind of joke!!
Help me find the justice. These organisations are talking there customer (We who are the reason they survive) like a joke!
These type of companies who does not give value to there customers get doomed! It's not a threat it's a *fact.

Thank you
Hope i will find justice.

Hi,

I ordered 4 dress suits from myntra and my order number is[protected]-7289603.

I received the parcel in time, and to my surprise, one of the dress had missing salwar and dupatta. I was shocked and immediately put a return request.

Now the guy who came to pickup, rejected the parcel, since it had missing dupatta and salwar. Now i am in a soup and there is no customer care mail id where...

Dear myntra team,

I am a regular customer of myntra.com and i trusted so far their service, recently something happened and all my trust on myntra has gone. I ordered "women maroon & beige printed kurta with palazzos" order no:[protected]-2410901. All i received is just palazzos without kurti. Could you please check this and solve this issue. So far it never happened and i believe your staff also will not do such cheap thing. Kindly solve this issue asap. I am sure this was my last purchase from myntra if this issue doesn't resolve.

Regards

Had ordered a gift on 24th dec. The shipping date was given as 29th dec. The product is still not received and the possible shipping date now given is 31st dec.
Got a message on 28th dec from myntra, that you won't be able to deliver the product on 29th dec.
I gave you a ring on 28th dec to know the status and i was assured that the product would be delivered on 29th dec only.
Today is 29th dec and i am being told by your customer care executive that the product would not be delivered on 29th dec, saturday.
Why wasn't this informed to me earlier and why just before the given delivery date of 29th. I needed the product on 29th only.
This is absolutely unprofessional, ridiculous and highly disappointing that you guys are sharing incorrect details.

Hii

This is regarding order no[protected]-8834001 placed on 10-dec-2018.

My order had 4 items. 3 out of them were cancelled by me and 1 item was returned for which i was refunded with ₹1006. But i haven't got the refund for the rest of items yet. Myntra had promised me that my refund will reflect in my account on 25-dec-2018. Its been 4 more days but i haven't received my balance amount. Moreover their contact number is also not reachable from past few days and they are also not taking complaint via email. Now i want double amount as refund as they have exceeded the refund timeline

I was reposting this complaint bcoz of myntra delivery service
Delivery guy coming to delivery us at night 8:30pm
And the same guy delivering to our neighbours in afternoon 1:30pm
In june the same guy kept rescheduling my order & when i contacted him he said my kurti went back to warehouse.. Bcoz of his negligence... So kindly take care of deliver guy to be gentle with customers

I ordered kurti and saree on dec 22 both cost 1175rs
But i received poor quality material so i requested return
They took the products on 27 dec
Today i checked my bank account for refund money. They only refunded 969rs
I called to customer care they r saying gst & shipping chargers are 206rs
Flipkart & amazon was way too better than myntra
So much disspointed on mytra
Without informing how can they took my money
And when ever im ordering anything from myntra it giveing me so much mental harrasment
And plzz try to refund my full money

I ordered a mast & harbour men orange solid sweatshirt (Size: m)
(Order no:[protected]-6822101) on 21st dec, 18. It was showing delivered on 25th dec, 18 but i didn't get it physically. After that i call to the customer care call center and they given me a pledge of 48hrs that i will get my product physically either get the solution but it didn't happen till now also i have not get my product. So i put a complain in consumer court forum and the complain no. Is "1076329".

So kindly check my problem and i hope you will resolve my problem and take action on courier boy and courier service. Please take action on delivery agent aditi enterprises-kanak str (Contact no.[protected]).

Regards
Ashutosh raj
[protected]

I ordered kurti and saree on dec 22 both cost 1175rs
But i received poor quality material so i requested return
They took the products on 27 dec
Today i checked my bank account for refund money. They only refunded 969rs
I called to customer care they r saying gst & shipping chargers are 206rs
Flipkart & amazon was way too better than myntra
So much disspointed on mytra
Without informing how can they took my money

I had placed an exchange order for dressberry women pink d'orsay kitten heels order #[protected]-012210 on dec 19 it's been 10 days i haven't yet received my order. The last "out for delivery" message i received was on dec 22, after which i didn't hear from them about delivery. I have been chasing myntra from then and they have been telling me that they would get back to me within 24 hours and will get the parcel delivered asap. I request you to kindly look into this and help me. I have already paid for this order, i wanted the product for a function which is this evening for which i had ordered very much in advance. I am extremely dissapointed. It has been extremely exhausting and mentally stressful chasing myntra. This is not the first time that myntra has goofed up my order.

My order has not been placed but amount is being credited. My amount is 2364₹. I have talk to myntra help centre also still they are continuously telling me to check the amount from bank not giving correct answer almost 7 days are over still they have not credited my amount to my bank icici bank. I want my money back.
Please contact me on my mail id
[protected]@gmail.com

In the order status it’s showing that the order has been refused by the customer when the order never reached to me. There was no call from the delivery person.
And the help centre is not picking up the phone.
Now if i order again i have to pay extra money.
Since that order was a gift i don’t have time to order another one now.
If possible since it was supposed to be delivered yesterday, they can do it today?

Hello team,

I pratik damania writing this complaint against myntra regarding the delivery of the parcel. My parcel was out for delivery on 27th dec but the courier boy didn't courier the parcel and updated the portal that customer re-scheduled the delivery and which was not the case. The delivery boy didn't approach me for delivery. The same thing he did on 28th dec. When i approached him he asked me to take the parcel from their warehouse office. I tried reaching myntra but didn't receive a satisfactory answer.

Thanks,
Pratik damania
[protected]
Mumbai

I have returned a product on 27/12/2018 which was picked up successfully and got an acknowledgement email. However, the very next day I received an email stating the pick up is declined.
When called the customer care, they said that they date not able to help with the issue and disconnected the call twice.
Please seethe necessary email confirmation from Myntra about the pick up status.