Myntra.com Complaints & Reviews

I ordered for 2 sweatshirts, created a return request on 3rd dec. Product was supposed to be picked up on 4 dec.. They cancel the return pickup without informing, since then i am contacting them, they are not giving any resolution. Making false promises.. Harrasing their customers.
Only giving excuses wait for 24 hrs nothing else... Worst experience ever from any online app...
Will never recommend to anyone.....

I'd placed an order for a shoe on myntra and the order failed immedietely and i got the sms regarding the money being debited from my account. And when i checked their forums it said in such situations, money would be refunded in only a week which is too much. Amazon would have refunded that amount immedietely when the order failed. I called their customer care only to have them not pick up. Please help me!...

Hello team,

I have purchased one product (Color cocktail-multicoloured printed open front shrug) from myntra (Myntra.com) on 30-nov-2018, they have send me wrong product (Issue is: design & color totally diferent, that means their seller send me wrong product with cleverness). Now, i have raised return request & its placed also.
Complaint reference number [incident: in[protected]] on 7-nov-2018 & they assure...

I have placed an order on myntra on 27/11/18 for a pair of shoes vide order number. 1095158761139908085903
I was supposed to have received it on 30/11/18
To date the delivery hasn’t come
Despite repeated calls and promises from myntra the matter hasn’t resolved yet
On the 7/12/18 i placed a request to cancel the order but myntra won’t cancel the order and they won’t initiate the process of refund of the...

Hi
I ordered 4 products from myntra which were shown delivered on 7th of dec, but i just received one product, that too is a wrong product.. I hve called up myntra customer a lot of times but no serious respond from there side.
Why have you ppl started cheatng on innocent customers?? Will you ppl become rich with customers 3298 rupess?? Myntra ppl have started cheating a lot these days. They should improve this kind of attitude...

My orders shows that it reached to the nearest location but why isn’t delivered till now??? It’s been 3days now.
When i called customer care and said that i’ll be leaving the city how can they say cancelled it when delivering
When i’ve already paid and i want the product!!!
Help me resolve this problem as soon as possible as i’m leaving the city and i want the product to be delivered tomorrow!...

My name is bharti .
I did order from mayntra on 26 December 2018 ..product name oxolloxo women printed empire maternity dress.
Delivery date 7 December but it didn't reach me till Now..
.
Another order was US PoLO cap.on 26 December 2018..they didn't deliver it.
Without my permission return to origin.
Delivery boy on his own said I am not available.
.
.
I call to customer care...

Sir i was placing an order on 8th december for amount rs 3284.38. Though no order was placed on myntra but the amount was deducted grom my account through phonepe. Now when i contact phonepe they say that the order was successful and the amount is in myntra’s account and myntra is not giving me a satisfactory response. Kindly guide me what to do next....

Courier service is very irritating.. They are not responding.. Not properly delivery product... Very disgusting myntra courier service.. They are just telling about false problem... I know myntra is good.. But some currier service is very bad... Just public harrassment.. Please update your courrier service.. Gandhinagar barpeta assam.. Pin:781316.. Dhanjit das currier boy...

Worst n very bad experience. These ppl do not coporate with their customers regarding delivry n after making so many complaints to customer no action is taken against complaint.. Do not why these ppl are doung bussiness if thy cannot satisfy customer. Stop faking ppl.. I m regular customer of myntra but after all that thy are least bothered qbout their customers. I think if this will be ur attitute i have to escalate complaint further...

I have not recieved my product yet. It was supposed to delievered by 3rd dec. I have raised complaint through customer care.. Still no update.
I m tired of calling customer care daily.
I just get the answer as today it will be delivered.
Delivery guy number what ever provided is always switched off. When i try tracking via courier partner it says product delivered.

Not sure what they are upto. Neither...

I was briefed that i could return a product and get a refund to my bank account with the myntra credit program. After a return i've realized that they refund the amount into the myntra credit program and am forced to purchase products from them. Such a lame customer loyalty company program.
Below is a picture of my myntra credit amount that can not be transferred back to my bank....

Order no:[protected]-3037501
20 dresses white sneakers
I have ordered white sneakers from myntra but the shoe size was small so i made a exchange request but my request got cancelled and now there is no option for return of that item. I want the money to be refunded and return of that product. And i haven't received my delivery on time it was delay of almost 2 -3 days and now there is no response from myntra customer care...

1. Order no[protected]-8476503
2. Order no[protected]-2293303

Issue : not collecting products after several return request and complaints

Description : first myntra promises home delivery but courier service (E com expresses) not delivered at door step, courier boy asked me to collect products on road, i insisted for home delivery, but he replied he did not have time to deliver product at home....

Hi,
I want to bring it to ur notice that recently i received a product from your company. The delivery guy refused to come to my location even though it is easily accessible. I did not face any issues with other delivery agents but this is the first time i had to go somewhere else to collect my product. The name of the delivery agent is raam r330-sh-dr-1....

Order number[protected]-0123403
I have scheduled pick up for 2 products on 2nd december, your delivery person called me 3 days prior to that for pick up, i told him to come on 2nd as i had scheduled the same on that day. He didnt turn up on 2nd or 3rd, i complained to your customer care. I was assigned a new delivery executive on 4th, he also didnt turn up and marked reason as customer rescheduled while he never contacted or came...

Few months ago i escalated the issue of a product which was not delivered. Although i created an exchange request but when i checked out i saw the primary product was not delivered. I made a complaint at your side but no response has been given finally. Can you please escalate the issue as this item was worth around 550 rupees. Such type of business is not expected from myntra.

Neeraj

Phone-[protected]...

I paid for the order through phonepe & cash excess for what was the final order amount and the delivery boy didn't deliver the parcel and told me to pick it up from the delivery centre and after not delivering the order for 3 days he cancelled it. He was very rude and didn't return my paid amount and after registering a complaint at myntra no action has been taken after 48 hours.

Order no #[protected]-7991501...

Myntra reference number-in[protected] [incident: in[protected]]
Order # :[protected]-8243003
Date : 7th dec 2018

I have 2 complaints.

First: i need to know the escalation matrix with myntra for customer helpline, how a customer can reach the managers to provide a feedback/complaint.

Today, i was made to hold the line for 10 mins and then myntra executive...

On 28 nov 2018, i happened to order two things from myntra, the estimated delivery date was 4th of dec. But i failed to track my order status as there was no update after 30th nov. Then for 3 consecutive days i called their customer executives but they were really glum in that case as well. I have paid online, after few requests they cancelled the order today, and refunding will take 7-10 days. I want my refund immediately....