Myntra.com Complaints & Reviews

I ordered this grey roadster t-shirt from myntra on 23rd of dec, when the sale was on and free delivery offer was provided. The order was placed before 12 a. M of the night and the amount that was shown to me was rs.197.33, which can be seen even now in my orders of my account. But when the order was delivered to me, i was asked to pay rs.349, i. E. I was charged for the delivery. I spoke to the help line executives of myntra and one of them named mohammed owais assured me to refund me back my amount, but now they deny saying they can't give me a refund. How could they charge me for the delivery without showing me the total amount? If i had known, i would have cancelled my order and placed it the next day when the offer would begin again. I've been cheated for the sake of delivery. On that, one of the help line executives named amit ended my call while i was talking to him. It's so annoying and irritating when you have to wait for 20-30 minutes before you get to speak with some executive and then that person just disconnects your call while speaking. I need a full refund of my amount or a compensation for the time and money that has been wasted over this query. Or else i've got all the required photos and data to get this on social media platform.

I had ordered a few items and paid the money online. Order no is[protected]-4440803.
They cancelled my one item and refunded amount in two parts, one sent in myntra credit and rest in my source account.
When i contacted myntra, they are not answering properly and not accepting this as complaints.
It was my money who has authorised them to devide my money like this.

What a worst service. Myntra should learn from this.

Amazon is much better than myntra atleast they value customer.

Placed an order no.[protected]-9701401 from myntra eors but order was cancelled after 5 days stating they dont have stock.. While buying stock was available.. Cheating customer and wasting time by givng fake sale.. And now they have increased price of item.. I want the item or compensation of same amount if not i will file case of fraud.. Customer support is useless no reply to mails.

I have ordered shirt and paid the money online. The delivery of order is showing as 30 dec, 2018. The delivery date has been crossed, but i haven't received the order. When i am trying to contact myntra, it is connecting from 4 days. Are they playing with the customers and it is not showing any future delivery date also. I need an update or cancel the order and provide the refund.
Tracking number: mynp[protected]

I have ordered a ives kurta on 25th december 2018. When the order is successfully placed it has shown that it will be delivered by 4th jan. Then i got a message it will be delivered earlier on 2nd jan at around 6:45 a. M. Then i got a message that the product is delivered at 7:56 a. M on the same day. I have given my hostel address for the delivery but i didn't receive my product yet. I didn't get any call for the product pickup. Neither it has been placed in the hostel. I paid for the product online. Now i have lost my money and the product. Please ressolve the issue asap.

I ordered 2 jackets from myntra. One didn't look good on me. So i filed a return. It was picked up the next day. But the amount refunded to my account is 170/- rs lesser than the amount i paid for the product. What is the matter.? Can anyone relate? Please help me redeem my balance. I ordered those products while the end of season sale was going on

Dear team,

I'm mohammed arshad ahmed,

I had not received my product, and i got wrong confirmation email and message of my product that it has been delivered to me. But i haven't received any product yet.

And i'm even trying to connect to the delivery executive on the given number but i'm unable to connect.

Please find the below order no.:[protected]-4903601

Kindly request you to please update me when i'm going to get my product.

Please find the below screen shot of wrong confirmation about product delivery.

** order no[protected]-023020**
I am a regular customer of of Myntra. Recently I ordered some makeup items from Myntra, and to my surprise both of these came in an unsealed packaging and one of them was damaged as well. I did not want to use an unsealed product so I tried raising a return request but I am not getting this option in the app since it is not under return policy. However, since the product was alreeady opened before it reached me, I strongly want to return the same. Hence, I tried calling customer care fromthe app and also the number I got in google, but the numbers just does not work. I also googled and got the myntra support email address, but did not receive a response. Can someone please help. Attaching images of the product as it arrived. let me know if anything else is needed.

Raised a return request for the item and i received a message from myntra side having associate name and contact numner. I called on that number its switched off and that person didn't come for pickup nor contact me.
At the end of day i received a message from myntra that pickup failed. And this is happening second time. Its very unexpected thing from mynta side.
Even i wrote a mail to [protected]@myntra.com. But they send reply...

Hi Sir/Madam
I have ordered tommy casual shoes of different style but recieved a different style. When I booked the return of the product, delivery boy refused to pick it up since it did not match and said he needs approval.
I have been trying to contact customer care but no use.
Kindly guide what has to be done.
I have attached the picture of the wrong product recieved.

Order number:[protected]-1626403

Today 02/01/2019 a parcel that was booked by me not received but massege of delevered has been received on my number while three time talking with delevery boy but he was calling me at another and another place. The booked item is prepaid. The delevery boy was not talking with good communication. Total three item and all is showing deleverd on my myntra account, i am also not connect with costomer care which is provided on portel.

What the ### is wrong with your delivery? Fkn solve it. I haven't received my order yet and I ###ing need it within tommorow cause it's my birthday and I cannot wear a new pair now. I don't know what's up with your website lately, solve it as fast as you can. I tried reaching the CUSTOMER CARE too and I called alot of times. Fix the problem and deliver my product.

We have placed an order on 18/12/2018 which include “TRU BOULT WIRELESS EARPHONES “ estimated ₹3303. I got this order on 20/12/2018. The moment I recognize the product is missing earphones, we raised the same issue.
Since then there were some investigation going on and today we got a mail stating that they have declined our claim.

I am extremely unhappy with the service and the product of Myntra. This is absolutely unprofessional, ridiculous and highly disappointing that you guys are sharing incorrect details. No one is taking responsibility instead you make us look fool. We are doing online shopping from past years, why would we make a false claim explicitly for this product?

I ordered a jacket from Myntra on 20th December, 2018 which was expected to reach me on 24th, December, 2018 but until now the only order status they show to me is that "Item has been packed" but no further transit has taken place since this much time. I tried to cancel the order but couldn't do so since the order status is "Packed". Now im in a stalemate situation. Neither getting my order nor getting refunded. Also their consumer support isn't responding clearly about the matter. I have mailed my query and also made a call, but nothing helped. I just wanted to have a refund or my order. Please help with any of these.

Four days back (29/12/18) i was paying for an item which was a cash on delivery order. I swiped the card and entered pin, post which the delivery executive, without showing me the status, told it was declined. Though i immediately received the message of successful transaction, he assured me that it will be refunded. Then he asked me to pay in cash, which i did. He later told that if the amount is not credited, he would give me back the cash.
I live in a hostel at iit bombay and he comes here daily. I have called him several times to pay me back the money but he has kept me fooling around, saying he will return later. I still have not received my money and since there is no record of payment, i have no proof.
Order details:
Order number:[protected]-2661701
Product: eyeglasses, product code: 24023621

Delivery executive details:
Name: yogesh
Ph no: [protected] (This number does not work as its incoming is disabled)
He uses the following number: [protected]

I would also like to point out that i has placed a return request for tha same product as i received the wrong one (Im so in luck) and he was assigned to pick it up. He didnt give me a call, and the return request failed, even though my colleagues told me he has been delivering in my hostel

Dear sir/madam,
I order shoes on myntra.com. It was to be delivered by 4th january 2019.
They attempted a delivery two days before but i was not at the home.
I talked to delivery boy and requested him to deliver it on 2nd january and he assured me to deliver on 2nd january.
But today i received an email from myntra that your order has been cancelled.
They are not responding to phone and not replying to emails.
Kindly do the needful.
Thanks and regards.
Harinder singh

I have ordered so many things from your website like clothing and footwears everything is gud but size of footwears are not ok so i want to exchange the size of catwalk footwears but the address on which you have delivered the items are not taken and i dont have any other alternative address and i am trying to connect with your customer care but the no you have provided on your website is not working so please suggest me that how can i replace my order

I here by nishant patel request you to pay attention in my problem.
I had received defective product.
So i had requesed for exhchange, but mail from myntra shocked me that they cant replace it due to quality was ok while deliverd. Without observing how can you say that it is not defective. There is defect at stching defect at "roadster" brand steel tag on left side, and it stiching was not done left side of tag and i m attaching pics in mail. While opening of packing of jacket i observed this and so i didnt remove other tag of price and alll. So jacket is unused. Tags and all are as it is.
So i request you to look in this matter and do needfull.

I ordered a product on 21st dec for which the delivery date was 31st dec. From 24th dec the status is product at delivery location but i haven't received any updates on the same. Trying to reach customer care since 3 days but of no use. I will be travelling so i need the product delivered max by 3rd jan. Kindly look into the matter and revert asap.

My complaint is against ds raina who refused to deliver me the product yesterday. I have been a customer of myntra for four years and this is the first time i am experiencing such kind of misbehave. I do shopping from myntra because myntra provides me all the comfort but if such kind of people have started working with you then i don't want to buy anything again because i am not here to tolerate anything bad. I am expecting some action against him.