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Myntra.com Complaints & Reviews

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Updated: Dec 17, 2025

Complaints 9920

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Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Myntra.com reviews & complaints page 383

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Address: Bangalore, Karnataka, 560047

Website: www.myntra.com

I also received a empty box from Myntra.com. I ordered Tommy Hilfiger Women Rose Gold Embellished Analogue Watch NTH1781743_BBD1 (Rs6750.00) from their app and it took a lot of time for the delivery. Usually, at my location, all sites delivered the products in 1–2 days. But myntra delivered it in 4 days that too empty box. When I registered the complaint, they said they will look into matter and solve. Till now, 10 days are over and and...

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Address: Udham Singh Nagar, Uttarakhand, 263145

I have ordered three (3) products with order number
Order No:[protected]-1089003, Placed On: 22 Jun 2018
Total Amount: 1, 423.62. Out of the three products only one product that is roadster jeans was delivered to me. The rest two other products were not delivered and i got message that it has been cancelled and returned to origin. I have to get a refund amount of Rs 946.19 for the other two undelivered products and so far i have not got any message regarding refund. Its very disappointing that myntra is so careless about all these consumer's problem. I need my refund as i didnt got my ordered product. VERY DISAPPOINTED

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Address: Chandigarh, Punjab, 160047

Website: www.myntra.com

I had a terrible experience ordering with Myntra. Had ordered two toys for my niece on 25.june.2018 (with expected date of delivery as 11.july). However, myntra cancelled the order on their own on 7.july. This is very poor service, and I am definitely not ordering from Myntra again.
Why do you take orders, if you will auto cancel then at your own will- that too nearing the delivery date.

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Address: Gurgaon, Haryana, 122018

Firstly Myntra customer care not having, how to talk customer always giving lie promise. before 15 days back i ordered than out of delivery aging i raised the complaint regarding and after 3 days they are asking 2 more days for email reply finally they cancel the order. fraud company not complete promise and fake add on side for offer. i was using myntra last 2 year but this is my last order. after that they are giving me offer which is already always in site fake offer and worst customer care service. don't use myntra for shopping better use snapdeal or amazon.

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Jul 13, 2018

Complaint marked as Resolved

I want my money back and don’t give fake add, don’t sent any msg my mail and phone no.

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I had placed an order for a backpack on myntra on 25th of June 2018 which was a day of sale and although they had mentioned a chance for delay, it has been nearly 20 days and I have not yet received any updates on my order and I was not able to cancel my order. There is no one to take my calls or no mail id to which I can report my issues. I could wait for more days and all I require is some confirmation that I'll surely receive it.

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Website: Myntra

I had ordered a women blue regular fit denim shirt but when i received the product it was a men's black striped shirt. I requested the return immediately but the courier company refused to accept the product and put my return on hold. I have the original tags intact. The product is of Roadster, myntra's personal brand. I have proof of packaging and all my order details to prove myself innocent. I want the product to be returned or else I will have move the consumer forum . Thanking you, Kakoli Bhattacharya Banerjee.

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Address: Bangalore, Karnataka, 560097

Website: Myntra.com

I ordered a product in 9july.In 11july I got mail and sms that my product is out for delivery. That delivery guy didn't pick up my call. After 8pm I got sms that my product is delivered. But that guy didn't deliver my product in my address and not taking my call also. I have already paid through debit card for that order. And I m thinking that delivery guy might have take that order. Delivery associate name ASHWINI TRADERS-Kannan Store ADM( mob: [protected]).
I wish myntra can resolve this problem asap.

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Jul 12, 2018

Updated by Smaranika Ray The order I'd is [protected]

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S

Sodha Mafat

from Surat, Gujarat

Jul 12, 2018

I have online buy sport shoe, i have received in damage conditions, we have already informed your customer service, but till date which was not replace.

Kindly check and give us replacement as earlier as possible.

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I had placed my order on 22 June 2018, the delivery date was 3 July, today is 12 july but my order hasn't delivered yet.I have called the customer care as many times as I can but no further action on the response. I don't know what s happening.Please stop telling fake sentences that we can deliver the product within 2 days.
And also I want to return my product back, after all extension they gave 11 july.
I have waited all the day long but no one came to take the product.

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Address: New Delhi, Delhi, 110009

Website: www.myntra.com

I had placed my order on 22 June 2018, the delivery date was 28 June, then it was extended to 3 July, then 8 July, today is 11 July but my order hasn't delivered yet. I also tried to cancel my order but it said order can't be cancelled as the order is shipped. This is very upsetting. I had ordered many items before from Myntra and items were delivered on time . I don't know what happen this time. I ordered my items for occasion which is going to be held on 16th of july.I request to deliver my order before 16 july

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Himani_ Jain

from Jodhpur, Rajasthan

Jul 12, 2018

I am highly disappointed by Myntra's delivery. They have delivered a wrong item and when I asked for exchange the delivery boy asked for approval mail but the customee care is not responding. What should I do now?

Please deliver the correct item as soon as possible.

P

Parvez Sk

from Mumbai, Maharashtra

Jul 12, 2018

There is 3rd time cancel order from myntra, if you not have then why you show us, which one I like and give order after 10 days it cancelled then again show for buy with high prize. It's very disappoint myntra.

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Website: www.myntra.com

Ordered pair of Nike shoes..they delivered such a fake product..had no nike box direct shoes in Myntra packed box that too in horrible condition.. Why do they use "100% Original" product..
Total fake, even Nike will be informed regarding this..
Even they should know on their what exactly Myntra delivers..
Totally horrible product delivering branded product openly without any box pathetic..

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Address: Mumbai City, Maharashtra, 400028

Website: Www.myntra.com

I am a very old customer of myntra. Recently I ordered a wedges and got the waste product. It costed me 1500rs and I am calling them everyday to give my money back and take the pickup. Every single day they will do false promise and not picking my product up... They lie saying customer denied but I am calling pickup guy everyday and even myntra everyday but no one is helping... They are doing a biggest fraud as they will sell waste products in sale and then don't take it back... I will publish this on all social networking so that people think before purchasing.

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Tamisha

from Noida, Uttar Pradesh

Jul 12, 2018

Name Tamisha Sajnani
Ordered an Estee Lauder lipstick which is completely smashed

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Address: Bangalore, Karnataka, 560048

I returned my mytra parcel on 26th or 27th . But return pickup boy didn't give any return receipt said I will get SMS in 5 minutes about return update. But I never got a message. After that I registered a complain at costumer care service after one week of follow up with the team I got message from myntra team that they could not find my parcel at their warehouse so they are sorry that can not refund my amount 1600rs. I was shocked to their response called them many times but myntra team simply ignore my request and said they can't do anything about it.

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Website: Myntra. Com

Dear Myntra,
I heard about you from y frnz and ordered 3 kurtiz from the site. I gave the same addresson which my frnz recve their orders. I m so upset informing that my order of 3 kurtiz got cancelled one by one. The agent who had to deliver talked very rudely and said that he will not deliver tbe order and even thay I m free to lodge a complaint against him. This was my frst order from Myntra. Now i m jst waiting for my amount to be refunded.
Just a suggestion.. Plz dont hire such courier services which defame you. Tge number from which I rcvd the call is [protected].He is mr ajay Agarwal from rajasthan I guess. Plz teach him to talk properly to the customers or u ll

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I placed an order for my shoes on 23 june 2018. It was a bigger size, so I placed an exchange order for a smaller size . First of all it was dated to be delivered on 10 july which is too late . on 10 july the delivery boy called me when I was in office and asked me to take it. I said I will be there in 20 mins or you can deliver it tommorow. He just said "no" and cut the call. I called him again but he didn't pick up. Then after some time when I opened my myntra account it showed that "costumer refused". It is very frustrating.

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Address: 500013

Website: www.myntra.com/my/order/details?storeOrderId=108212689724887729001&itemId=1699541693

I placed an order with Myntra for Boat Rockers 430 Black Bluetooth headphones on the 29th of June, 2018. While placing the order, the product had 30 day return period. I placed on order which was delivered on the 2nd of July, 2018. But due to my pre-panned vacation, i had to be out of city and returned on 10th July, 2018. I have tried to turn on the head-phone, however, they seem to be a faulty product. Now Myntra does not have any option for me to return this product and get a refund. This is setting up the wrong expectations with the customer and false commitments. Please find more details below

Product: Black Rockerz 430 Bluetooth Headphones
Order Date: 29th June, 2018
Delivery Date: 2nd July, 2018
Reason for return: Faulty product. Does not connect via Bluetooth

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Address: 560037

Website: Myntra.com

I have placed a return on June 29th, and I am keeping following up on the same but there is a poor response. This is frustrating me I have decided not to purchase anything going forward. And also i advise my feiends also not to pirchase .it's been more than 10days .we belive and purchase the product and they cheat us like tgis .Please arrange pickup ASAP.

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Vaishali Dhokchawle

from Pune, Maharashtra

Jul 11, 2018

Hello,
Delivery Boy with contact number-[protected]
is not delivering products at address-
Astra Nandan society,
behind Sanket Inn Hotel,
Bhumkar Nagar
Primpri Chinchawad
Pune

G

g1995a

from Hyderabad, Telangana

Jul 11, 2018

I request you to consider this as an issue regarding the price .

A wrong amount has been shown on the day of delivery, as the actual price while i ordered was just 402 and how did the price itself become 544 ??

Even the delivery charges cannot make the actual price so far.
Want an immediate clarification about my complaint.

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Address: Guntur, Andhra Pradesh, 522647

Hi,
This is Kranthi, I am the customer of Myntra online shopping.
I buy clothes Rs.18, 000/- by Myntra online shopping. You packed with ecom express services. They will cal me only once, I told to them you will come one on morning hours. Thay will coming by evening hours. And I lost there numbers, but they will not responsible to give for a next day delivery. Now that told to me aftr 3 days I return the order sir. Is the responsible for ecom express. All things I received, but last one thay disappointing me. This is very irregulars.
My order number :[protected]-4029001.
Could you please take the action I hope to u.

+1 photos

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E

Ecom Express Customer Care

from Mumbai, Maharashtra

Aug 2, 2018

Dear Kranthi bala,

Greetings From Ecom Express

Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] for further assistance.

Regards,
Ecom Express Team

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Address: Mumbai City, Maharashtra, 400069

Dear Team,

I am really upset with the service provided by myntra. I did shopping from myntra For the 1st time and the result is I received product which is broken .
I ordered for Revolution Pro Glow 2 .
I have not even opened the product it's packed and I can see all the loose powder inside. This is really annoying like after paying so much if m getting this in return and there is no option to return or exchange.

I expect that you will treat this matter with utmost importance. Do not lose a customer who is using your service for the first time.

Hetal Rasik Pithadia.

+1 photos

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Kanchankatdare

from Mumbai, Maharashtra

May 17, 2019

I placed an order from myntra for pronto trolly but i received a damaged one. I raised a complaint that i want to return this trolly as it is damaged. I got a mail from myntra saying “I regret to inform you that the return request has been declined as product was shipped from our end post proper quality check”.

My order number is[protected]-5772301 and the trolly is costing me 5120 which is not a small amount.

I received a broken trolly as in the zip of that trolly is not proper.

I want my refund. Please take necessary action against Myntra.
Thank you
KanchanSharma

S

Shwetabhaskar8

May 27, 2020

Hi
I am really upset with the service. I had ordered makeup revolution eye shadow palette and I got a broken product. The eye shadows are broken into pieces and got mixed. I haven't even open the product and the eye shadow powder was all over the packet.
Now I don't want to keep this broken product with me but there is no option for return or exchange.
Kindly look into this matter. I hope you will resolve it soon.

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Address: Mumbai City, Maharashtra, 400080

Website: www.myntra.com

Dear Myntra,

I ordered charcoal gray united colours of Benetton last week.but they supplied me wrong product in the name o[censored]CB.

In the leggings it has a tag of style Benetton but outer packing with sticker is o[censored]CB with very very poor quality.now I want to return the product but they are not taking it back just coz by mistake the tag is tored but the outer packing and sticker everything is there.

U cannot do this by just telling that we sell a right product .you are selling false product in the name o[censored]CB.please I want my money back.
You can't do this to customer in the name of original brand.

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Ruby Garpha

from Dalhousie, Himachal Pradesh

Jul 11, 2018

Its been more than 10days My return has been picked up bit still no refund.

H

Hafii

from Hyderabad, Telangana

Jul 11, 2018

Myntra didn't pickup my return order, two times the schedule and both time i didn't received any cal from them. I rise compliant in my help center but my issue is not clear.
My Return Number:[protected]

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Website: Myntra

This is with regard complaint about the product "Tommy Hilfiger Men Black Analogue Watch TH1791478_BBD1a" against the order number[protected]-7999703 I have not received the complete order.
As your customer service agent said we had checked CCTV footage in which product is checked
Than you didn't saw the empty box
You are sending me same package twice so I should pay double time for same order?
This same order came twice with same order number but already I had collected once which was an empty package so I didn't collect second time.

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jol fernandes

from Panaji, Goa

Jul 11, 2018

I received an invoice of an order of which two items were to be delivered but only one of the items ordered were delivered the order no is[protected]-3347301, of the given order only one item was delivered, HERE&NOW Women Blue & Black Printed Straight Kurta was not delivered, plz review the same and get back to me with a solution

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