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Myntra.com Complaints & Reviews

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Updated: Dec 8, 2025

Complaints 9914

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Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Myntra.com reviews & complaints page 386

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Address: Pune, Maharashtra, 411033

Website: myntra.com

I ordered two products on Myntra. Yesterday I got the message as they are delivered but I didn't receive any of them. The status on the app also got updated and showing status as delivered. I tried to contact the delivery boy so many times but he is not picking my calls.

I tried calling customer care but failed to connect with anyone.

Kindly provide me the products or refund my money.

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supriya tayal

from Pune, Maharashtra

Jul 9, 2018

I got the products. The delivery boy delivered them to one of my neighbours whom I barely know. I got to know about the products through a common friend after two days. Although he did deliver the products but dint bother to inform me or pick my call.

It was not a good experience at all
. Some improvements are required in terms of delivery system, so that no customer face this kind of issues in the future.

I am closing my complaint.

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Address: Jammu, Jammu and Kashmir, 180005

Bought a track suit from myntra
AWB no.[protected]
When i unpacked the parcel i found trousers of track suit were missing . So i filed a complaint againt this order at your customer care bt after 3 days your delivery boy named amit is refusing to take it because of not getting your approval ... I havnt spend momey to buy this scrap . Take the parcel back in 1 day or i shall file a case in consumer court . Proofs are with me

Sahil hangloo
Contact no .- [protected]

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Address: Hyderabad, Andhra Pradesh, 500075

Website: www.myntra.com

I placed an order of a lipstick on 22 june i got my order which is an empty box i called to the executive so many time but every time they decline my request even i show them the video that i make while opening the package. Every time i got the same response wait for 24 hrs wait for 48 hrs.
The reason of decline is we checked our side there is no issue from our side.
They mean to say if i received an empty box this s my fault they are not responsible for it.

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Address: 490001

Website: www.myntra.com

I had ordered a pair of casual shoes of mast and harbour brand, which i ordered earlier on online shopping site {www.myntra.com} which i received on 03/07/2018 was a defective one.
It had its leather peeling off at front end of shoe, which after seeing at first look i requested return which has been cancelled by company itself and communicated to me through text messages.
I personally guarantee it to be unused and all tags intact.
I humbly request this forum to take necessary action tantamount to mental harssment of customer.

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Address: 560033

We ordered a product on myntra. From last thursday, i am getting a message from myntra that my order
Is out for delivery. But till date i didnt receive the product. To my surprise, today i got a message that the product got delivered.
But i didint receive anything from myntra. When tried to contact to the delivery boy after endless effort, we got to know that
The item is still with the delivery boy. Still he updated the status as delivered. It is a very
Very unprofessional behaviour from myntra. The delivery person named renu is very rude.
I don't know where the product is. Every time i call up the delivery boy, he tells he is not the one to deliver my product.
Even calling to customer care is not at all useful. They even cant track my product. Myntra myntra logistics

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Address: 411033

I have bought mens pepe jeans checked slim fit shirt. Size 40. But size is small for my husband. So i requested for exchange with one size larger.
Myntra accepted the request and after 6 days myntra cancelled. Now i could not see any option for exchange.

Why myntra after accepting the request for exchange cancelled it.
I want that shirt with one size larger.

Kindly provide me the same shirt with one size larger in same rate.

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Neha Pokhariya

from Noida, Uttar Pradesh

Jul 5, 2018

Bought a product and it got torn off exactly the next day of completing one month...what could someone do in this situation?...i can neither return nor exchange it...below is the link...my mail id - [protected]@gmail.com

http://www.myntra.com/mailers/Wallets/Red-Tape/Red-Tape-Men-Brown-Solid-Two-Fold...⇄

cancelled the exchange of product - Comment #3148111 - Image #0

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Address: 411006

Website: Myntra

I received a message that my parcel is being delivered today. The at 13.33
I waited then at 14.49 i received another message that "we could not deli ever due to operational constraints at our end"

I also got the phone number of the delivery boy who did not bother to receive my call. The parcel is a gift for a friends birthday. Not at all professional.
Even the delivery boy did not bother to phone to tell the problem. Not appreciated at all, being a regular customer of myntra.
Sulabha r chadwick
[protected]

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Jul 04, 2018

Updated by suluzulu I have been told by mail that the parcel has been cancelled. I am very very disppointed

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Warishree Pant

from Meerut, Uttar Pradesh

Jul 5, 2018

I returned a product for which they said they have intiated the refund but i did not receive the amount. After talking to the customer care personal they provided me with a reference number. They asked me to check with my bank and I did that too. I still haven't received my money.

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Address: 110096

I have joined myntra 10 days ago and i ordered two pair of shoes which i need urgently but because of sale they were busy only to ship my order of shoes .
I m waiting from 22 june till 4 july so they can ship my product . Despite making so three calls to customer care executive they have been ignoring my complaint giving me three dates two times.
I m really dissapointed with this type of service and since this is my first personal experience i would like this forum to help me resolve my issue .
I have complained several times in myntra but i have one complaint number :[protected]
i will attach screen shot of orders also which i have done .
Ordered on 22 june, packed on 24 june, after that its not shipped, and its frustrating as i have used discount code in this purchase . Pkease assist me regarding my complaint.
Mob no.[protected] (registered)

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I ordered a shirt online on 22 June. I received this shirt with different pattern and different colour and different sleeves size, I requested to change it, but it is showing out of stock! And when I talked to customer care they asked me to mail, when I sent mail about it, I got reply that they are not accepting mails. I talked to customer care again and they registered complaint but they didn’t provide complaint number! I want what I ordered! Pathetic customer support!!

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Address: Mumbai City, Maharashtra, 400086

Website: MYNTRA

I have placed order no.[protected]-1423601for a french connection
golden watch for Rs 5597 on myntra from registered [protected]@gmail.com. They delivered a wrong product . I raised a complaint to which there was no response. I placed exchange request hoping that now they will give the right product. Again they delivered wrong product. I again raised a complaint .And the most disgusting thing is whenever I call them they say you have registered no complaint. Kindly please take some action against them . Tell them to deliver my correct order

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Hii sir, madam.
I am regular customer of mayntra i m in u. A. E. And shop online for so many things bt there is no any customer service agent is available to chat always ur agents are busy even no any contact no. For foregin customer's i m very disappointed i shop for two
Women dress they r not gud and some size issues r there so i return them it is almost 15 and more days, my items are 3 in no. And they are received and picked by by why my money is not received even no mail is replied by your side
My refunds are on processing.. Is myntra didn't value there costmer really disappointed from myntra thank you

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Jul 04, 2018

Updated by Kalyani Juyal These are the items and from last 20 days the status is same

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Pragna John Koti

from Gajuwaka, Andhra Pradesh

Jul 5, 2018

Hi i have ordered a layer water girl deep space fragrant body spray on july 1 and it turned out to be a default piece.where can i return it i cant find return option in updated version of mynthra app.i couldnt contact the person who delivered this product.i request you to help me return this default product as quickly as possible

refund issues from last 20 days - Comment #3147163 - Image #0

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Address: Kota, Rajasthan, 324002

Website: Myntra.com

I bought a product when it had a good discount on it but after 7-8 days i recieved an e-mail from myntra that the product delivery is cancelled because of some product issues. In place of cancelling that product they offered me an incentive of 400/- which is not at all equivalent to the discounted amount. This is the worst cheating experience i ever had.
I want that this matter should be looked upon seriously and want justice.

Order number:[protected]-9509201

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Emilia Khro

from Kolkata, West Bengal

Jul 5, 2018

I recently ordered an adidas bag from myntra but when the package arrived all I found was magazines stuffed inside the packing instead of the bag

sudden cancellation and incentive offer is not enough - Comment #3147088 - Image #0

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Website: Myntra

My order was placed on 23 rd june and it shows 4 th july as delivery date but on tracking it shows that the item is still at origin centre and rubbish like vehicle came vehicle went etc
I have been trying for many days to contact them and there is not a single faq regarding delay in delivery
And their customers service not picking up calls
I want to know every detail of my order for i ordered t as birthday present and they ruined t by delaying a week and now infinity...
Do reply

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Address: Kanchipuram, Tamil Nadu, 603203

I ordered on 22june, it was suppose to reach mumbai 28 june. Its 3 july i have not yet received my order, i called and complained twice inbetween. This is beyond reach now.. There was suppose to be a written complain copy sent on my email address as guided by the custoner care. The myntra account shows no status regarding when would it reach next. This was a birthday present which is completely ruined its delayed more than a week. Highly disappointing by a brand so well known. I have always ordered on myntra and never recieved such a service, if i had known i would not have sent a gift through your service. Please kindly look into the matter. And i want a update on the earliest.

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Smit thakkar

from Ahmedabad, Gujarat

Jul 5, 2018

After order on 21st june.. sti shoes not shipped by myntra.. please resolve this issue on top priority..

product delivered yet - Comment #3147136 - Image #0

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I haven't received my item but it's already shown as delivered. For my other items i was forced to call the delivery guy many times. Also the specification of one of my ordered item is changed without any notification. Didn't expect such irresponsible service from myntra. Really disgusting. On one of my item it's given that the reason for undelivery is my request for rescheduling but actually i'm unaware of it. Please see through this complaint

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Address: 370205

I took a shirt from myntra. I kept the size of that shirt for 4 to 5 years. But he delivered me the 09 to 10 year old child. Ask for a refund he don't give money and is that not company policy. Please help for me money refund.
मैंने myntra से प्रोडक्ट लिया। उन्होंने गलत size का शर्ट deliverd किया। पैसे वापस मांगने पे बैंक का ऑप्शन तोह आया पर वह खुला नही काफी ििइंतेज़ार करने के बाद myntra क्रेडिट का option आया । जो शर्ट मैंने फ्री cash on delivery पर माँगेवाया । अब पैसे credit होने पे 149 ऊपर से देने होंगे। मेरे को मेरा पैसा चाहिए। अपना सामान वह रख ले और मै कभी वहा से खरीदूंगा भी नही। मेरे पैसे वापस करवाये बस।

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[email protected]

from Bhopal, Madhya Pradesh

Jul 4, 2018

I know that no strong steps will be taken against myntra. Today I received a call from the customer service, he took my complete detail about the account. acount They were looking for information that someone can not share with anyone. There is no hope for me here too.

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Address: Gurgaon, Haryana

Website: Myntra.com

I placed an order on 23/06/2018 of around Rs3000/- during the sale. M y order contained 6 items in total, out of which I got 5 items till 2/06/2018. The remaining 1 product which was a roadster men shirt which was of Rs. 629.81 on sale but costed me Rs566 bcoz I paid by Phone pe was not even shipped from their logistics till 3/07/2018. And today it showed me that my order is cancelled without giving be the reason of the occurrence. They have forwarded the payment to occur back to my phone pe wallet in another 9 working days which is actuall Rs533 . I don't know where my Rs 33/- are gone. I am very disappointed by this behaviour. If you didn't had that shirt in stock then why did you confirmed the order. I had to gift that shirt to my brother but I am very very disheartened by this random cancellation.

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Address: Solapur, Maharashtra, 413107

I orderd one kurti for my wife but the myntra.com has canceled the my order saying that its out of stock. The price of that kurti were 530rs now the price raise 270rs above. Now the price of that kurti become 800rs. Thats why they canceled my order. Worst service. Please help
If order is out of stock they why my order get place and it canceled after three days of placement

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Address: 600096

Hi myntra,

[protected]-5328403 in this order i have ordered two shirt one casual shirt (Grey) and one more long sleeve t-shirt maroon. For this i have received grey one correctly but the other i didn't receive which i expected. Then i have returned saying wrong order. I have done the transaction through airtel payments bank app.
I have not yet received the refund amount. It's been almost more than 10 days.

Awaiting for refund money.

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Address: Ghaziabad, Uttar Pradesh, 201016

Website: www.myntra.com/my/order/details?storeOrderId=108147878563949365001&itemId=1689917288

This is regarding the myntra order#[protected]-9365001 under the registered user mobile# [protected].

The product was worst quality product, hence i placed a return request on 26 june'18 and the return pickup was scheduled on 28th june'18. Since then i have been receiving text messages & emails regarding the pickup schedule in the morning and a pickup failed message/email saying pickup failed as the agent couldn't get in touch with the customer. However the agent never tried calling me/ reached my place to pickup the product. When i have tried the number mentioned in those messages of the pickup guy, the number goes switched off. Let me give the return number i. E.[protected] and the pick up guy phone number as [protected]

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