Myntra.com Complaints & Reviews

I order a jordan worth rs 7073 but i got a fake product. Which is i think hardly cost 200 rs in jordan box. I filed a FIR against it. I called them they told me to email but i got no email address where to mail. Last month i shopped around 50000 i am a permanemt customer of myntra. Then also myntra did that. They are careless enough cheating men for just money.
Karamjeet
Email [protected]@gmail.com

Despite several calls to the customer care, the wrong product delivered to me is not being picked up !
What more can be done?Though they should not have delivered a wrong product to the customer.By mistake, if they do it sometimes, they should make it a point that it is picked up n payment refunded on priority.

My money is stuck !Other returns are picked up.on time, but the disputed one takes longer.Strange!!

Myntra se koi bhi product mt kharido chor cknpany hai wallet mangwaya tha leather zentrum ke name se salo ne chor bazaar ka 50 rs ka wallet behjdiya my email id is [protected]@gmail.com#alternate no [protected] and iss myntra se kch mt kharido #leather zentrum wallet meleather zentrum or image ke samne lz bhi ni likha hua as per myntra pic and as per receive wallet##chor company fraudd wallet also i am talking to myntra support punnet escalation desk and also i am complaint to grevience department also i am lodge to fake and fraudd company https://twitter.com/MyntraSupport/status/[protected]

Hi Team,

I just thought to highlight an instance where one of my order is severely delayed and not yet delivered, which was actually supposed to be delivered on 5th July (||attached the screenshot)

I tried to contact Myntra CC for support and the executive promised to log a complaint ticket and committed quick issue resolution.

However, I haven't received my order yet even after followup. This type of cheap quality customer service was not at all expected from Myntra. When investigated, this seemed to be a common issue with many of the folks who recently ordered products from Myntra. Your CC team gives the excuse that they are busy because of EOS sale. This clearly means that you were not at all ready to compete with other giants across the line and still entered the race.

I'm forwarding this email to you with few authorities in BCC for quicker resolution and issue tracking.

Hope to get a proper and quicker resolution

Thanks,
Nibin Parakkal

I booked my shoes from myntra on 25.06.18 (order no.[protected] 5291103) i paid for my order. First time the delivery date was 02.07.18 after few days it was changed and new delivery date was 04.07.18 after that no new date was mentioned and even customer care did not know about my shoes, where it was. I talked 2 to 3 time on customer care but they said nothing. First time thay said please wait for the complaint for 5 days, after 5 days they said please wait for 24 hrs its on priority than after 24 hrs they said wait for final 2 days but nothing happened even they did not send text message or mail to me.

I ordered an earphone "soundpeats Q9A" on 02/07/2018 and I received the package on 09/07/2018 . At first package looks as normal as always cause I order quite frequently from myntra but when I did opened the outer package I saw that the seal on the box of the earphone was broken and the earphone as well as the charging cable was missing . I felt betrayed at that moment and still do cause they aren't solving my problem.

I have ordered size 36 jeans in Myntra. But those people are unable to get the exact size getting delivered for the first time in this automated world. For which they call their mistake as human error. Ok I agreed and waited for the second order by raising the exchange request. Even that failed . The same improper size of 28 was delivered. Then again raised a 36 size exchange request same 28 size was delivered.

The worst ever response i got from customer care but which they boast as a super support in automated voice. They asked to send images of the product etc. but nothing happened after a few days they again asked me to raise a return or exchange request.

without providing customer satisfaction I'm not sure as why they run a huge ecommerce business. Mere cheats. Waste of creating Incident:[protected] and doing a eye -show.

these should seriously addressed as these give false advises to customers through customer care and wastes the time . Even though the full payment was made.

I had ordered a cover story top from myntra on 3rd july for Rs.948 in free delivery being a 1st time user. Abruptly on 11th july I received a mail saying my top was returned to origin due to technical issues an i wanted i could reorder. And of course now my size is not available. I still hav'nt got my refund. So is this a move because i got it in better discount that myntra conveniently had sudden technical issues?? I am very frustrated and angry and i want a result!

I placed an order of amount Rs.2888 on july 14 th 04:18 am in myntra app. I have paid through my icici net banking. The amount was debited and received the transaction id from icici bank but the order confirmation is not reflected in my app as well as i didnt get any mail or message from the myntra.I tried to contact them but all the times it is showing their customer executives are busy....

I also received a empty box from Myntra.com. I ordered Tommy Hilfiger Women Rose Gold Embellished Analogue Watch NTH1781743_BBD1 (Rs6750.00) from their app and it took a lot of time for the delivery. Usually, at my location, all sites delivered the products in 1–2 days. But myntra delivered it in 4 days that too empty box. When I registered the complaint, they said they will look into matter and solve. Till now, 10 days are over and and...

I have ordered three (3) products with order number
Order No:[protected]-1089003, Placed On: 22 Jun 2018
Total Amount: 1, 423.62. Out of the three products only one product that is roadster jeans was delivered to me. The rest two other products were not delivered and i got message that it has been cancelled and returned to origin. I have to get a refund amount of Rs 946.19 for the other two undelivered products and so far i have not got any message regarding refund. Its very disappointing that myntra is so careless about all these consumer's problem. I need my refund as i didnt got my ordered product. VERY DISAPPOINTED

I had a terrible experience ordering with Myntra. Had ordered two toys for my niece on 25.june.2018 (with expected date of delivery as 11.july). However, myntra cancelled the order on their own on 7.july. This is very poor service, and I am definitely not ordering from Myntra again.
Why do you take orders, if you will auto cancel then at your own will- that too nearing the delivery date.

Firstly Myntra customer care not having, how to talk customer always giving lie promise. before 15 days back i ordered than out of delivery aging i raised the complaint regarding and after 3 days they are asking 2 more days for email reply finally they cancel the order. fraud company not complete promise and fake add on side for offer. i was using myntra last 2 year but this is my last order. after that they are giving me offer which is already always in site fake offer and worst customer care service. don't use myntra for shopping better use snapdeal or amazon.

I had placed an order for a backpack on myntra on 25th of June 2018 which was a day of sale and although they had mentioned a chance for delay, it has been nearly 20 days and I have not yet received any updates on my order and I was not able to cancel my order. There is no one to take my calls or no mail id to which I can report my issues. I could wait for more days and all I require is some confirmation that I'll surely receive it.

I had ordered a women blue regular fit denim shirt but when i received the product it was a men's black striped shirt. I requested the return immediately but the courier company refused to accept the product and put my return on hold. I have the original tags intact. The product is of Roadster, myntra's personal brand. I have proof of packaging and all my order details to prove myself innocent. I want the product to be returned or else I will have move the consumer forum . Thanking you, Kakoli Bhattacharya Banerjee.

I ordered a product in 9july.In 11july I got mail and sms that my product is out for delivery. That delivery guy didn't pick up my call. After 8pm I got sms that my product is delivered. But that guy didn't deliver my product in my address and not taking my call also. I have already paid through debit card for that order. And I m thinking that delivery guy might have take that order. Delivery associate name ASHWINI TRADERS-Kannan Store ADM( mob: [protected]).
I wish myntra can resolve this problem asap.

I had placed my order on 22 June 2018, the delivery date was 3 July, today is 12 july but my order hasn't delivered yet.I have called the customer care as many times as I can but no further action on the response. I don't know what s happening.Please stop telling fake sentences that we can deliver the product within 2 days.
And also I want to return my product back, after all extension they gave 11 july.
I have waited all the day long but no one came to take the product.

I had placed my order on 22 June 2018, the delivery date was 28 June, then it was extended to 3 July, then 8 July, today is 11 July but my order hasn't delivered yet. I also tried to cancel my order but it said order can't be cancelled as the order is shipped. This is very upsetting. I had ordered many items before from Myntra and items were delivered on time . I don't know what happen this time. I ordered my items for occasion which is going to be held on 16th of july.I request to deliver my order before 16 july

Ordered pair of Nike shoes..they delivered such a fake product..had no nike box direct shoes in Myntra packed box that too in horrible condition.. Why do they use "100% Original" product..
Total fake, even Nike will be informed regarding this..
Even they should know on their what exactly Myntra delivers..
Totally horrible product delivering branded product openly without any box pathetic..

I am a very old customer of myntra. Recently I ordered a wedges and got the waste product. It costed me 1500rs and I am calling them everyday to give my money back and take the pickup. Every single day they will do false promise and not picking my product up... They lie saying customer denied but I am calling pickup guy everyday and even myntra everyday but no one is helping... They are doing a biggest fraud as they will sell waste products in sale and then don't take it back... I will publish this on all social networking so that people think before purchasing.