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Myntra.com Complaints & Reviews

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Updated: Dec 8, 2025
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Myntra.com reviews & complaints page 390

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K
Krishna Agrawala
from Hyderabad, Telangana
Jun 17, 2018
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I purchased a asics running shoes 2 months (Order number[protected]-3761103) back from myntra.com. The shoe got torn from the top in 2 months. The shoes are under warranty but myntra is declining the warranty claim saying that it is a manufacturing defect. How can the top surface get torn so quickly.

Thus i visited asics store and they said that warranty can be claimed for this. But they said they will cover warranty if it was brought from the store. They refused to cover the warranty since it was bought from myntra. They said you need to reach out to myntra.

My question remains on what grounds myntra is rejecting the claims. Myntra is not the platform which will provide warranty. It has to cover warranty provided by asics. They keep saying that it is not manufacturing defect thus claim is rejected. If a torn mesh within 2 months is not a manufacturing defect then what is manufacturing defect? I had a similar problem with asics shoes bought from jabong and they refunded the complete amount since the shoe was not available. Here it seems like myntra is making its own rules for warranty rather than providing the warranty that the brand (In this case asics) is providing.

Regards
Krishna
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    Salik0000
    from Mumbai, Maharashtra
    Jun 17, 2018
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    Website: Myntra.com

    I ordered a jeans from myntra, for 5-6 days they didn't even bother to shipping it then after some days my item was cancelled for no reason, they claim that they cannot ship the item because of poor quality and yet still they are selling this product on their website, i was just cheated because they wanted to sell this item on higher price in future. This product is still on myntra with some extra money,
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      K
      Kirtika Raina
      from Srinagar, Jammu and Kashmir
      Jun 16, 2018
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      Address: Jammu, Jammu and Kashmir, 180001
      Website: myntra.com

      I ordered a kurta from w brand from myntra. I have already paid for it via my credit card. Now the delivery boy is saying they can't deliver it to my given address. And now on my myntra app it shows that the order has been returned to the origin. I want to know will you deliver it or refund me back. Kindly reply. I have been waiting long for my order...
      Myntra.com customer support has been notified about the posted complaint.
      I have returned an item that myntra have sent me and they are not giving the courier charge i payed to return the product to myntra warehouse

      w kurta - Comment #3131716 - Image #0
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        iqbal kaur007
        from Kharar, Punjab
        Jun 16, 2018
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        Address: 160055

        Dear team

        Here m facing a prob by your respective team. Few days ago i ordered a jeans under order number[protected]-2743101. When i checked the status of my order it was 'returned to origin'. I dint get a call or any mail in this regards, neither any approach was made to me. Now i want my order as soon as possible. Or i will complaint against it in consumer forum.
        Myntra.com customer support has been notified about the posted complaint.
        it's been more than 15 days, still no revert by your side. poor services like ###.
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          N
          Nivedita Kundu
          from Pune, Maharashtra
          Jun 15, 2018
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          Address: 411057
          Website: Myntra.com

          Hi,

          I purchased a sling bag and it was delivered on mar 29, 2018. I first time used the bag few days back. I found that the twist clasp is not working at all. This is at all very much disappointing from such a reputed company.
          The delivered product is at all defective. The costly defective product is delivered to the customers which is not acceptable. I would like to get the bag replaced with a new one immediately else initiate a refund against the defective product.

          Regards,
          Nivedita kundu
          Myntra.com customer support has been notified about the posted complaint.
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            M
            M_Sadiq
            from Ernakulam, Kerala
            Jun 15, 2018
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            Last week i ordered for a crocs product from myntra o[censored]k 10 size but i was delivered a uk 11 size product which i feel uncomfortable to wear. I feel this incident as a cheating from company. This matter should be considered with great concern. I need the company to return my money or need a replacement. I believe my problem will be solved at the earliest.
            Myntra.com customer support has been notified about the posted complaint.
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              H
              Hebshibha
              from Chennai, Tamil Nadu
              Jun 15, 2018
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              Address: Bangalore, Karnataka
              Website: Myntra.com

              Have ordered 4 chennai silk saree, the quality was very bad. When i called myntra i asked for a compensation for the wait time and the quality and the mental stress i had to go thru. I ordered for my mother's birthday, however i couldn't use the product as it was not good and customer service response and managers mr amit, pranav, salman were not good and they were abusing me. The product was not original and myntra s not taking responsibility for that. I asked for compensation but they gave only 1000 rs coupon even that am not able to use. When i used it gave only 95rs discount (File attached). Need a compensation of 1 lakh rupees from them for the mental stress they gave me on call for 3hrs and for duplicate product that have given me, time taken.
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                E
                Erika Huirem
                from Bengaluru, Karnataka
                Jun 15, 2018
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                Address: Bangalore, Karnataka, 560027

                I am trying to return a product which i ordered. The last date of returning is tomorrow, i. E., 16th june'18. And i've been trying since last 3 days but unable to load the page for returning it. All the other pages for this site such as adding to bag, adding to wishlist, whatever the other options available are working except for returning of product. I find it is something that are trying to cheat on customer. If they couldn't solve this issue by tomorrow then better shutdown the site.
                Myntra.com customer support has been notified about the posted complaint.
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                  M
                  Mimiz here
                  from Kolkata, West Bengal
                  Jun 15, 2018
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                  Address: Kolkata, West Bengal, 700040
                  Website: Myntra.com

                  I bought 6 items amounting to rs.5938 i canelled those items and myntra said i ll get my refund within 15th june. Now today is 15th only one item's refund has been credited to my account of rs.981. The rest amount has not been credited and the bank is continuosly saying that with the reference no provided by them only one item has been credited to my account. Myntra has continuosly send me the same mail stating bank reference no and saying the refund has been processed from our end but this has not been the case. Even i got a sms from myntra saying only one item amounting to rs. 981 has been processed for refund. Please help.
                  Myntra.com customer support has been notified about the posted complaint.
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                    M
                    Mahakal75
                    from Delhi, Delhi
                    Jun 15, 2018
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                    Address: Gurgaon, Haryana, 122001
                    Website: [email protected]

                    Dear team,

                    I purchased one elle homme brief from myntra. And this was my first purchased of your product. I feel very bad your product is not up to the mark. Yesterday i used first time & i found underwear is having hole / torn.

                    Pfa attached pics for your reference. Your product is very bad. I will never purchase & recommend anyone to purchase.

                    Please return your brief and refund my money back.

                    Regards,
                    Rahul singh
                    [protected]
                    Myntra.com customer support has been notified about the posted complaint.
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                      A
                      ashranjan1
                      from Delhi, Delhi
                      Jun 14, 2018
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                      Address: Bangalore, Karnataka
                      Website: www.myntra.com/contactus

                      Date of incident: june 11th, 2018
                      Order no:[protected]-7306003
                      Issue: i received a mail and sms saying that my order was delivered. This, however, is not true. I checked with my office security who usually collects the orders and they also confirmed that no parcels were received from myntra. I have been trying to reach myntra help center regarding this but it is continuously unavailable and not functioning.
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                        K
                        Kittu786
                        from Hyderabad, Telangana
                        Jun 14, 2018
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                        Address: Hyderabad, Andhra Pradesh, 500072

                        I am highly dissatisfied with your services.
                        I ordered the product because it was getting delivered by today (14th june '18). I needed this product urgently today because i am going out of station.
                        You showed me that it will delivered by today.
                        I called you twice and the first time your executive dint bother to take any action & now i got the info that it is not been shipped yet.

                        So this is the service you are providing to your customers??

                        I am going to prefer amazon over you.

                        Thank you for your unforgettable service to me!!!
                        Myntra.com customer support has been notified about the posted complaint.
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                          N
                          natasha9
                          from Delhi, Delhi
                          Jun 14, 2018
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                          Address: Faridabad, Haryana, 121001
                          Website: Myntra.com

                          The agent doesn't even carry change. Even for an order of 853, i was paying him 53 change and 1000rs he didn't even have 200. Said i have only 100 if that's okay. He was urging to take more money than the amount. The same change issue was faced for 3 consecutive days and even after feedback nothing was done.
                          Myntra was a trusted brand but the service is getting declined day by day.
                          Myntra.com customer support has been notified about the posted complaint.
                          Shoes was broken from the corner it was only about 2 months I'm not satisfying with the product
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                            A
                            Alex Mercer
                            from Jaipur, Rajasthan
                            Jun 14, 2018
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                            Website: Myntra.com

                            They cancelled my order and then increased its price 3 times order no[protected]-7757803

                            They cancelled my another order saying quality issue. All my order were pre paid. Order no[protected]-9972403

                            I need compensation. I was made fool of waited for days. They used my money for free and made fun of me not delivering it. I was not able to complete my wardrobe on time. I caused me mental pain and harassment
                            Myntra.com customer support has been notified about the posted complaint.
                            Jun 17, 2018
                            Updated by Alex Mercer
                            Beware people . Stop using MYNTRA scammers . I will tell how their scam works .
                            First they divide customers in two groups .
                            1- who can identify fakes
                            2- who can not.
                            This is done by studying their order history .
                            Next they sell fakes to group 2 as they will never return it. Also they harass group 1 people by taking their orders and irritating them by not delivering on time, cancelling orders on their wish .

                            It serves two purpose for them . First it promotes people who are buying fakes at discounted prices and second people who are intelligent, they stop using this scam MYNTRA and therefore no one remains to complain for their fakes .
                            They do so by taking money from group 1 people . Keeping it with them . Cancelling orders . And returning after 10 days .

                            Simple calculation .
                            Average order price 1500.
                            Orders in 10 days as 1 lakh per day = 10 lakh .
                            150 crores total sum they circulate for free . When they refund this, new people are scammed and cycle goes on .
                            So Myntra have peoples 150 crore for free at any moment . Stop using this scam website . They do t deliver what they show in pictures . All fakes or refurbished low quality rejected material . I will only ask my enemies to use it . Pure scam . BEWARE .
                            Jun 17, 2018
                            Updated by Alex Mercer
                            SPREAD THE WORD . STOP FAKES. STOP MYNTRA
                            They hold money of customer for days and then cancel order and the cycles goes on . So if a resin with below average IQ also thinks for a second, they have free money in circulation now . Wow . cheating customers and increasing their cash balance on their anyways negative balance sheet .
                            Hi have ordered one product and I received different product. I asked for exchange but it passed 15 days, when I call to customer care every time they are increasing 5 more days.

                            cancelled my prepaid order and then increased its price 3 times - Comment #3128878 - Image #0
                            Alex Mercer's [Complaint's author] reply, Jun 17, 2018
                            STOP USING THIS SCAM WEBSITE . ASK YOUR FRIENDS TO STOP USING IT . SPREAD THE WORD . REJECTED MATERIAL BEIN SOLD HERE .
                            I ordered a top and i paid money by debit but not received order from 15 days i need my order soon

                            cancelled my prepaid order and then increased its price 3 times - Comment #3128908 - Image #0
                            Alex Mercer's [Complaint's author] reply, Jun 17, 2018
                            PLEASE CANCEL YOIR ORDER. THEY DELIVER FAKES AND BAD QUALITY PRODUCTS . PLEASE SUPPORT US IN BANNING THIS WEBSITE . 1000 REPOSTS AND WE WILL TAKE IT TO HIGHER AUTHORITIES . THIS IS A SCAM BUSINESS MODEL MAKING FOOL OF INNOCENT PEOPLE
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                              S
                              Shristysaxenapp
                              from Delhi, Delhi
                              Jun 13, 2018
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana, 110078
                              Website: www.myntra.com

                              Please help me, myntra is giving me hard time. I ordered one top on 06 june 2018 with order number[protected]-6113501 of value 913.40 inr.
                              They delivered incorrect product or product was different from what i ordered. I called them and placed return request but no body is listening. Whenever i call they say you will get call back.. But they never ever call. Its been 8 days i am going with this trauma. They sent some cheaper top of same brand and now not refunding my money. Please help i want my money back.. Its not a free treat for myntra guys to have pizza with that money.
                              Myntra you cn beg with us for money but you guys can not cheat me.
                              Jul 8, 2018
                              Complaint marked as Resolved 
                              Refunded
                              Myntra.com customer support has been notified about the posted complaint.
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                                Altafk007
                                from Srinagar, Jammu and Kashmir
                                Jun 13, 2018
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                                Address: Srinagar, Jammu and Kashmir

                                I had submitted my feedback for return of product.
                                Your sales executive misbehaved with me on phone and didnt show up since. He is rescheduling on his own and I mysteriously get the following :
                                pick up your item ) 13 Jun 2018 since you requested for a reschedule. We will come again and pick up. Click to give feedback: http://mynt.to/prB1ys0I0em6m
                                Myntra.com customer support has been notified about the posted complaint.
                                Jun 13, 2018
                                Updated by Altafk007
                                Myntra.com — a.t.u.n all things uber nice girls red solid fit and flare dress (return no. :[protected]

                                1 Review
                                Al Altafk007 on Jun 13, 2018
                                Mark as Resolved

                                I had submitted my feedback for return of product.
                                Your sales executive misbehaved with me on phone and didnt show up since. He is rescheduling on his own and I mysteriously get the following :
                                pick up your item ) 13 Jun 2018 since you requested for a reschedule. We will come again and pick up. Click to give feedback: http://mynt.to/prB1ys0I0em6m
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                                  Arvind Tanwar
                                  from Delhi, Delhi
                                  Jun 13, 2018
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                                  Address: Bhiwani, Haryana, 127111
                                  Website: www.myntra.com

                                  Sir, i bought:

                                  Fila men grey barrel iv running shoes
                                  Size: 8 / qty: 1
                                  Code: 1782728

                                  From myntra.com. These r shoes from reputed company but got damaged within 6 months (Bought on 8-1-18). I m sure they sold old shoes or fake shoes of fila. Feeling very sad. I know 6 months gone, so i can not apply for refund/replacement of product. But i have lost my faith in myntra.com
                                  My email id is: arvind_[protected]@yahoo.com

                                  Arvind tanvar
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                                    Albert.kaul
                                    from Aizawl, Mizoram
                                    Jun 13, 2018
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                                    Address: Aizawl, Mizoram, 796001
                                    Website: myntra.con

                                    I have ordered shoes from myntra android app order no. :[protected]-7211501. Because of the problem faced by the delivery boy, it was resceduled. But the next day i trackd my product and it was returned to origin. I do not receive any calls or any response about this return but i only receive a message about the rescheduled delivery. This is a complete neclegence of service.
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                                      Mayur Routray
                                      from Pune, Maharashtra
                                      Jun 13, 2018
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                                      Address: Pune, Maharashtra, 411057

                                      I am liable customer of myntra since 4 years but sadly the company's delivery team has worsen to the bottom. I have ordered a pair of formal shirt and chinos but the delivery boy didn't even came to our doorstep and continuously marked the order as undelivered for 3 days before cancelling it completely. When i called the customer care, they are asking me to order it again. This is so unacceptable from a renowned company like myntra.
                                      The order no. Was[protected]-2686301
                                      Myntra.com customer support has been notified about the posted complaint.
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                                        upma rana
                                        from Shimla, Himachal Pradesh
                                        Jun 12, 2018
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                                        Myntra has denied to refund me. When i unsealed the packet, salwar piece& dupatta were missing from the packet& untagged shirt piece was there. I immediately complain to myntra phonically & they picked up the packet at my home the next day. After waitng for about one month i received the message that the tag was missing & product was used. Although tag is essential only for readymade products and not for unstitched pieces, yet myntra is not able to send the product safely& completely. And they replied that tag was missing. So they will not refund the amount rs. 1110.37. I want refund only as i am not faulty. I disliked myntra's this elegating bussiness stratagy. Order id[protected]-4027901. Return no[protected]. For blista maroon & red suit.
                                        Myntra.com customer support has been notified about the posted complaint.
                                        My refund amount processed in wrong account number .My actual account number is [protected] and name is gomati pun branch ramganj ajmer.
                                        Mantra.com provide reference number is
                                        [protected].please chk and amount is 668.45 revert me as soon as possible.
                                        Hi Team, My myntra order number is[protected]-5222103 and they had extended the delivery by 2 days and still the product has not reached me. Now they want me to wait for another 2 more days for any update on the product delivery. Myntra support team doesnt have any empathy towards the customer. Very sad.

                                        Thanks,
                                        Tobin
                                        Hi i am trying to get locomotive men sea green and white checked slim fit shirt past 1 month but its always out of stock so i need this product becus i need to wear this festival pls give me this product soon
                                        Mantra has worst customer service
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