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Myntra.com Complaints & Reviews

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Updated: Dec 17, 2025
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Myntra.com reviews & complaints page 390

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S
sri vinayak
from Bengaluru, Karnataka
Jun 19, 2018
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I ordered a product. It was without price tag. Now they are not taking the return. First of all product looks completely different than i ordered. Then it is of different size. They are simply saying they can’t accept. I even said they can have the quality check before refunding the amount. They are not accepting that as well. If product is different they can check under the weightage and they can confirm by having a look at it. But they are not ready to the quality check as well. There customer service team is also not responding properly.
+3 photos
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When I go to my orders or help, it coming as undefined. What the hell is this !!! From so many I'm trying but no use.
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    Anu Yadav Shrivastav
    from Delhi, Delhi
    Jun 19, 2018
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    Address: Gurgaon, Haryana, 122001
    Website: Myntra

    Myntra team,

    This is to notify you that i am myntra customer since 2013 and i really like myntra in terms of quality or delivery.

    However this time i am very disappointed with my last order unfortunately. I have ordered three products i. E. 2 roadster shirts and 1 roadster jeans. I had received these products by 6th june. Actually this was a birthday gift to my husband and birthday was on 14th june. I gift this to him on 14th. While he checking and tell me it seems like it's used product as there are high range of lints on both right and left pocket.

    I have attached the pictures of the condition of jeans. Although while i contact to your customer executives (Shikha & deepak) they said they can't do anything. It means there is no customer satisfaction in myntra.

    Here are order details:
    Order#:[protected]-8914103

    Please find the attachment for your reference.

    I hope you will do the needful and provide some satisfactory resolution.

    Thanks & regards,
    Anu
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      prernabajaj
      from Chandigarh, Chandigarh
      Jun 18, 2018
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      Address: Chandigarh, Punjab, 160036
      Website: www.myntra.com

      I have returned my products and not received the refund even after 15 days. Customer support asked me to wait for 10 days for the amount to be credited and now its been more that 10 days. They have provided me with the transaction id and asked to complaint in the bank branch as they have initiated the refund from their side. But the bank is saying transaction can not be checked until and unless the amount is received.
      What do i do if am not getting help from myntra and the bank.

      Thank you
      Prerna bajaj
      [protected]
      Myntra.com customer support has been notified about the posted complaint.
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        K
        Krishna Kowshik
        from Hyderabad, Telangana
        Jun 18, 2018
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        Address: 517501

        I have ordered puma sandal's and received it yesterday. I have received used sandals. It is full of dust and it's base itself shows it is used. I have placed return request and submitted my details and i want complete action and forward this to local myntra centre and i want my cashback to my account. I am completely disappointed with your product and service. I want quick action.
        Myntra.com customer support has been notified about the posted complaint.
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          Rautela rupali
          from Delhi, Delhi
          Jun 18, 2018
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          Address: Bangalore, Karnataka

          I have ordered adidas shoe (Id[protected]-8062301) but got old books instead. I am complaining since 12 days in customer support, every time they asked for few more and more days. At last they closed the matter by saying that we shipped right product. But they should understand that delivery of right product is their responsibility too. I dont know whether you have shipped this garbage or something happened during transition. I want my refund.
          Email [protected]@rediffmail.com
          Myntra.com customer support has been notified about the posted complaint.
          After updating my app now I can't open it appear only black screen I can't see anything
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            B
            Bandi prakash
            from Hyderabad, Telangana
            Jun 17, 2018
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            Address: Hyderabad, Andhra Pradesh
            Website: Myntra

            I have cancelled my orders and returned orders. Money debited from my account. And not credited my money into my account. I have contacted regarding this with myntra also, but they are saying we are not responsible and contact your bankers. And banker also saying we cannot do anything. But they are showing only reference numbers and saying we all are not responsible.
            Then where i need to go for my money. Please help me.
            +2 photos
            Myntra.com customer support has been notified about the posted complaint.
            Jun 19, 2018
            Updated by Bandi prakash
            I have cancelled my orders and returned orders.money debited from my account.and not credited my money into my account. I have contacted regarding this with myntra also, but they are saying we are not responsible and contact your bankers . And banker also saying we cannot do anything. But they are showing only reference numbers and saying we all are not responsible.
            Then where I need to go for my money.please help me.

            I have been ordered hrx backpacks that have been delivered on yesterday without informing where the delivered and i have used a prepaid option from myntra credit and phone pay was wallet that is met banking what can do further to these. The order notification came from both myntra update and e com express.
            They are the worst e-commerce company ever.
            They are irresponsible
            no refund is done from there end
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              K
              Krishna Agrawala
              from Hyderabad, Telangana
              Jun 17, 2018
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              I purchased a asics running shoes 2 months (Order number[protected]-3761103) back from myntra.com. The shoe got torn from the top in 2 months. The shoes are under warranty but myntra is declining the warranty claim saying that it is a manufacturing defect. How can the top surface get torn so quickly.

              Thus i visited asics store and they said that warranty can be claimed for this. But they said they will cover warranty if it was brought from the store. They refused to cover the warranty since it was bought from myntra. They said you need to reach out to myntra.

              My question remains on what grounds myntra is rejecting the claims. Myntra is not the platform which will provide warranty. It has to cover warranty provided by asics. They keep saying that it is not manufacturing defect thus claim is rejected. If a torn mesh within 2 months is not a manufacturing defect then what is manufacturing defect? I had a similar problem with asics shoes bought from jabong and they refunded the complete amount since the shoe was not available. Here it seems like myntra is making its own rules for warranty rather than providing the warranty that the brand (In this case asics) is providing.

              Regards
              Krishna
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                S
                Salik0000
                from Mumbai, Maharashtra
                Jun 17, 2018
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                Website: Myntra.com

                I ordered a jeans from myntra, for 5-6 days they didn't even bother to shipping it then after some days my item was cancelled for no reason, they claim that they cannot ship the item because of poor quality and yet still they are selling this product on their website, i was just cheated because they wanted to sell this item on higher price in future. This product is still on myntra with some extra money,
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                  Kirtika Raina
                  from Srinagar, Jammu and Kashmir
                  Jun 16, 2018
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                  Address: Jammu, Jammu and Kashmir, 180001
                  Website: myntra.com

                  I ordered a kurta from w brand from myntra. I have already paid for it via my credit card. Now the delivery boy is saying they can't deliver it to my given address. And now on my myntra app it shows that the order has been returned to the origin. I want to know will you deliver it or refund me back. Kindly reply. I have been waiting long for my order...
                  Myntra.com customer support has been notified about the posted complaint.
                  I have returned an item that myntra have sent me and they are not giving the courier charge i payed to return the product to myntra warehouse

                  w kurta - Comment #3131716 - Image #0
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                    iqbal kaur007
                    from Kharar, Punjab
                    Jun 16, 2018
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                    Address: 160055

                    Dear team

                    Here m facing a prob by your respective team. Few days ago i ordered a jeans under order number[protected]-2743101. When i checked the status of my order it was 'returned to origin'. I dint get a call or any mail in this regards, neither any approach was made to me. Now i want my order as soon as possible. Or i will complaint against it in consumer forum.
                    Myntra.com customer support has been notified about the posted complaint.
                    it's been more than 15 days, still no revert by your side. poor services like ###.
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                      Nivedita Kundu
                      from Pune, Maharashtra
                      Jun 15, 2018
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                      Address: 411057
                      Website: Myntra.com

                      Hi,

                      I purchased a sling bag and it was delivered on mar 29, 2018. I first time used the bag few days back. I found that the twist clasp is not working at all. This is at all very much disappointing from such a reputed company.
                      The delivered product is at all defective. The costly defective product is delivered to the customers which is not acceptable. I would like to get the bag replaced with a new one immediately else initiate a refund against the defective product.

                      Regards,
                      Nivedita kundu
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                        M
                        M_Sadiq
                        from Ernakulam, Kerala
                        Jun 15, 2018
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                        Last week i ordered for a crocs product from myntra o[censored]k 10 size but i was delivered a uk 11 size product which i feel uncomfortable to wear. I feel this incident as a cheating from company. This matter should be considered with great concern. I need the company to return my money or need a replacement. I believe my problem will be solved at the earliest.
                        Myntra.com customer support has been notified about the posted complaint.
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                          Hebshibha
                          from Chennai, Tamil Nadu
                          Jun 15, 2018
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                          Address: Bangalore, Karnataka
                          Website: Myntra.com

                          Have ordered 4 chennai silk saree, the quality was very bad. When i called myntra i asked for a compensation for the wait time and the quality and the mental stress i had to go thru. I ordered for my mother's birthday, however i couldn't use the product as it was not good and customer service response and managers mr amit, pranav, salman were not good and they were abusing me. The product was not original and myntra s not taking responsibility for that. I asked for compensation but they gave only 1000 rs coupon even that am not able to use. When i used it gave only 95rs discount (File attached). Need a compensation of 1 lakh rupees from them for the mental stress they gave me on call for 3hrs and for duplicate product that have given me, time taken.
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                            Erika Huirem
                            from Bengaluru, Karnataka
                            Jun 15, 2018
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                            Address: Bangalore, Karnataka, 560027

                            I am trying to return a product which i ordered. The last date of returning is tomorrow, i. E., 16th june'18. And i've been trying since last 3 days but unable to load the page for returning it. All the other pages for this site such as adding to bag, adding to wishlist, whatever the other options available are working except for returning of product. I find it is something that are trying to cheat on customer. If they couldn't solve this issue by tomorrow then better shutdown the site.
                            Myntra.com customer support has been notified about the posted complaint.
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                              Mimiz here
                              from Kolkata, West Bengal
                              Jun 15, 2018
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                              Address: Kolkata, West Bengal, 700040
                              Website: Myntra.com

                              I bought 6 items amounting to rs.5938 i canelled those items and myntra said i ll get my refund within 15th june. Now today is 15th only one item's refund has been credited to my account of rs.981. The rest amount has not been credited and the bank is continuosly saying that with the reference no provided by them only one item has been credited to my account. Myntra has continuosly send me the same mail stating bank reference no and saying the refund has been processed from our end but this has not been the case. Even i got a sms from myntra saying only one item amounting to rs. 981 has been processed for refund. Please help.
                              Myntra.com customer support has been notified about the posted complaint.
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                                Mahakal75
                                from Delhi, Delhi
                                Jun 15, 2018
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                                Address: Gurgaon, Haryana, 122001
                                Website: [email protected]

                                Dear team,

                                I purchased one elle homme brief from myntra. And this was my first purchased of your product. I feel very bad your product is not up to the mark. Yesterday i used first time & i found underwear is having hole / torn.

                                Pfa attached pics for your reference. Your product is very bad. I will never purchase & recommend anyone to purchase.

                                Please return your brief and refund my money back.

                                Regards,
                                Rahul singh
                                [protected]
                                Myntra.com customer support has been notified about the posted complaint.
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                                  ashranjan1
                                  from Delhi, Delhi
                                  Jun 14, 2018
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                                  Address: Bangalore, Karnataka
                                  Website: www.myntra.com/contactus

                                  Date of incident: june 11th, 2018
                                  Order no:[protected]-7306003
                                  Issue: i received a mail and sms saying that my order was delivered. This, however, is not true. I checked with my office security who usually collects the orders and they also confirmed that no parcels were received from myntra. I have been trying to reach myntra help center regarding this but it is continuously unavailable and not functioning.
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                                    Kittu786
                                    from Hyderabad, Telangana
                                    Jun 14, 2018
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                                    Address: Hyderabad, Andhra Pradesh, 500072

                                    I am highly dissatisfied with your services.
                                    I ordered the product because it was getting delivered by today (14th june '18). I needed this product urgently today because i am going out of station.
                                    You showed me that it will delivered by today.
                                    I called you twice and the first time your executive dint bother to take any action & now i got the info that it is not been shipped yet.

                                    So this is the service you are providing to your customers??

                                    I am going to prefer amazon over you.

                                    Thank you for your unforgettable service to me!!!
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      natasha9
                                      from Delhi, Delhi
                                      Jun 14, 2018
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                                      Address: Faridabad, Haryana, 121001
                                      Website: Myntra.com

                                      The agent doesn't even carry change. Even for an order of 853, i was paying him 53 change and 1000rs he didn't even have 200. Said i have only 100 if that's okay. He was urging to take more money than the amount. The same change issue was faced for 3 consecutive days and even after feedback nothing was done.
                                      Myntra was a trusted brand but the service is getting declined day by day.
                                      Myntra.com customer support has been notified about the posted complaint.
                                      Shoes was broken from the corner it was only about 2 months I'm not satisfying with the product
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                                        Alex Mercer
                                        from Jaipur, Rajasthan
                                        Jun 14, 2018
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                                        Website: Myntra.com

                                        They cancelled my order and then increased its price 3 times order no[protected]-7757803

                                        They cancelled my another order saying quality issue. All my order were pre paid. Order no[protected]-9972403

                                        I need compensation. I was made fool of waited for days. They used my money for free and made fun of me not delivering it. I was not able to complete my wardrobe on time. I caused me mental pain and harassment
                                        Myntra.com customer support has been notified about the posted complaint.
                                        Jun 17, 2018
                                        Updated by Alex Mercer
                                        Beware people . Stop using MYNTRA scammers . I will tell how their scam works .
                                        First they divide customers in two groups .
                                        1- who can identify fakes
                                        2- who can not.
                                        This is done by studying their order history .
                                        Next they sell fakes to group 2 as they will never return it. Also they harass group 1 people by taking their orders and irritating them by not delivering on time, cancelling orders on their wish .

                                        It serves two purpose for them . First it promotes people who are buying fakes at discounted prices and second people who are intelligent, they stop using this scam MYNTRA and therefore no one remains to complain for their fakes .
                                        They do so by taking money from group 1 people . Keeping it with them . Cancelling orders . And returning after 10 days .

                                        Simple calculation .
                                        Average order price 1500.
                                        Orders in 10 days as 1 lakh per day = 10 lakh .
                                        150 crores total sum they circulate for free . When they refund this, new people are scammed and cycle goes on .
                                        So Myntra have peoples 150 crore for free at any moment . Stop using this scam website . They do t deliver what they show in pictures . All fakes or refurbished low quality rejected material . I will only ask my enemies to use it . Pure scam . BEWARE .
                                        Jun 17, 2018
                                        Updated by Alex Mercer
                                        SPREAD THE WORD . STOP FAKES. STOP MYNTRA
                                        They hold money of customer for days and then cancel order and the cycles goes on . So if a resin with below average IQ also thinks for a second, they have free money in circulation now . Wow . cheating customers and increasing their cash balance on their anyways negative balance sheet .
                                        Hi have ordered one product and I received different product. I asked for exchange but it passed 15 days, when I call to customer care every time they are increasing 5 more days.

                                        cancelled my prepaid order and then increased its price 3 times - Comment #3128878 - Image #0
                                        Alex Mercer's [Complaint's author] reply, Jun 17, 2018
                                        STOP USING THIS SCAM WEBSITE . ASK YOUR FRIENDS TO STOP USING IT . SPREAD THE WORD . REJECTED MATERIAL BEIN SOLD HERE .
                                        I ordered a top and i paid money by debit but not received order from 15 days i need my order soon

                                        cancelled my prepaid order and then increased its price 3 times - Comment #3128908 - Image #0
                                        Alex Mercer's [Complaint's author] reply, Jun 17, 2018
                                        PLEASE CANCEL YOIR ORDER. THEY DELIVER FAKES AND BAD QUALITY PRODUCTS . PLEASE SUPPORT US IN BANNING THIS WEBSITE . 1000 REPOSTS AND WE WILL TAKE IT TO HIGHER AUTHORITIES . THIS IS A SCAM BUSINESS MODEL MAKING FOOL OF INNOCENT PEOPLE
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