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Myntra.com Complaints & Reviews

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Last updated Apr 30, 2024
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Myntra.com Phone Numbers

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+91 80 4354 1999
1209
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Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 393

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A
anita miglani
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showing unavailable products on site

Seeing a fabindia kurta on myntra site, i ordered it three times.. Everytime a day after delivery date, they cancelled my order initiating refund process!! It is harassing and befooling.. They write 'cancelled order', whether it is from our side or their side and after few times, start charging rs. 149 delivery charges/order! Once i finish my remaining money in my phone pe wallet, i will never shop from myntra!...
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Address:690525
Website:www.myntra.com

I placed an order in myntra on 10th march 2018. And expected delivery date was 14th march 2018. Today it is 17th march 2018 and i still didn't receive the order. I tried to track the order and i could see that its been packed on 10th of march and not yet moved. I already did payment. I was really frustrated and i called their customer care. One mr. Priyank fro mumbai addressed my call. He was not at all polite and was laughing while i was...
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V
Vikgeet
from Delhi, Delhi
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worst experience with myntra

Hello everyone,

Greetings for the day!!

I am writing this email to share my experience, sorry, worst experience with myntra.

I ordered carlton london men navy blue sneakers (Size 9 | qty: 1) on 12th march 2018 and order number for the same is[protected]-3166503. I got the delivery on 13th march 2018 and found that product was not good in quality so i raised the exchanged request on 14th march...
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B
Babitha V
from Chennai, Tamil Nadu
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unethical response for my purchase return.

Website:www.myntra.com

I have purchased an item from myntra and it was not suiting me. So i thought of returning the item. But my mistake i have returned the wrong item ie instead of the purchased item i have returned my personal thing, which was very much needed for me. Mistake is human, but they are not ready to return my personal thing, so that i can sent back the purchased item. This is so unethical behavior. I need my personal thing back.

Please...
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L
Lalitaranawat
from Hisar, Haryana
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no refund money

Website:www.myntra.com

I bought ms. Taken jogger. Because of size issue i returned this product. And waiting for my refund. They asked my bank details 5 to 6 times. Each time i mail my bank details through their contact us service. One time they said that your request is recieved and refund is processed (5/12/2017). On the next day (6/12/2017) they said they haven't received response so they close my case. After that i call customer care number they said their...
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S
Shahnawaz786
from Jamshedpur, Jharkhand
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myntra order no.: 1071937-4157796-3816303

Address:Patna, Bihar, 800014

Myntra team,
Disgusting service by myntra
My order no.:[protected]-3816303
Shahnawaz alam. Get 2 time alert that i have resudule my order but i didn't. It' already 3 days delay not got my product.
Pathetic...
Other online service like amazon and ebay are much better
Even i don't get cancellation
Of one order no:[protected]-3816303 placed on 3rd march.
Been 7 days.
Money...
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A
abhidawkhare
from Pune, Maharashtra
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1072480-5708417-9560001 order

Address:Pune, Maharashtra, 410502
Website:www.myntra.com

I purchase size m (40) shirt from myntra, but they send me shirt with outer tag size 40 (M), and inner tag size s, and actualy shirt is size s...

When i call customer care, they say no exchange facility available at your city,
I generated return..
I call customer care. They say that aapne pahenke dekha kya, aisa ho sakta hai shirt ka size alag ho. Print galat hua ho...
And we r ready to help you.. Why...
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S
saura64
from Lucknow, Uttar Pradesh
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selling duplicate and damaged products

Address:Lucknow, Uttar Pradesh, 226016
Website:Myntra

As the site has grown a little bit they are now selling defective and duplicate products. They buy from any sellers without checking the stuff quality and gueninity. And when the customer asks for the return they refuse it rudely. And the very big thing is that there is no option of writing any reviews about the products the customer had purchased ao that the other customers cannot see it. Every site has an option for writing reviews about...
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P
Premkumar Rengaraju
from Chennai, Tamil Nadu
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defective product duke t shirt

Address:Chennai, Tamil Nadu, 600119
Website:www.myntra.com

Ref. Incident number[protected]-8679401

Myntra has sold me a defective Tshirt (Tshirt with hole). Just because i missed my return deadline, they are not willing to accept.

Through this complaint, i am not expecting a refund. I just want to register that Myntra's QC process needs to be diligent for that matter any ecommerce company. I am proud of Flipkart and Myntra brands success story. I can understand...
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J
Jai Burman
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but order not placed

Address:Kolkata, West Bengal, 700072

Was trying to place an order with myntra.com through their app on 24th february 2018 and i was making the payment rs 1749.72 through airtel money wallet ([protected]). Due to some problem i dont know why but money got debited from my account but no order was placed with myntra. Myntra denies having received the money but my payment has been made. Haven't received any confirmation of refund from myntra side even though i keep calling their...
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T
True11
from Kandla, Gujarat
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product not delivered on time, not even receiving updated

Address:Pune, Maharashtra, 411041
Website:Www.Myntra.com

Hi team,

I have ordered mochi flats for women on 28th feb 2018, i have got delivery date as 7 mar 2018. Today is 11th and still i have not received my order. Everytime i do chat, representative says i will do my best, however it does not look like anyone is working on the order. I want to cancel that, my money got stuck in the order. Myntra is not allowing me to cancel, it's delay from myntra side and i am suffering. Below...
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A
Ayu Meruno
from Golaghat, Assam
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body mist

I ordered a body mist which was delivered on 09 mar 2018 but the product was completly damaged. All i got was a thoroughly soaked package evrything had leaked out. Now what i want to know is if the product can be exchanged. I still have the soaked box, broken bottle and the receipt. Although i am clearly disappointed i am hoping myntra will solve my problem. Kindly do the needful.
Thank you....
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D
David Sivva
from Srinagar, Jammu and Kashmir
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money debited from my account but order not placed

Address:192301

I order shoes and jeans and the money has been debited from my account but when i check order status it doesn't show any order, now i contacted myntra team they said your money is in the gateway path (Honestly i don't what is that) and they said if we didn't receive your money it will be reflected back to your account in 48 hours
If not im going to file a complaint against them,...
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A
abheshektr
from Delhi, Delhi
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color faded in one wash

Address:Ghaziabad, Uttar Pradesh, 201009
Website:Myntra

Maine myntra se here&now ki chinos purchase ki jishka one wash me color fade ho gya
Color ek dam change ho gya
Myntra itna ghatiya product and itni ghatiya company ka goods sell kr rhe h
Worst product
Chenos ek dm loose ho gya aur jo color tha wo hi badal gya
Viswass nhi hota ki myntra inko check nhi kerta ayese product ko to ban kr dena chahiye
Bahut ghatiya service thi ye

Contact...
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S
Sk Aman
from Asansol, West Bengal
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picking up my product

I have ordered a arrow black men formal shoe from myntra but i have not satisfied with the product quality so i have apply a return request for the product 6 march was the date for picking up my product but today is 10 march still it was not collected by team myntra and when i contact with them they were providing me wrong information this is the 2nd issue facing by me from myntra worst online shoping site ever!...
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A
Aradhika bansal
from Ahmedabad, Gujarat
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refund for cancelled order

Address:Amritsar, Punjab, 143001

I had ordered a pair of women's shorts (Order no.[protected]-5570201) on march 7 from myntra.com whose payment has already been made via icici debit card. Later i cancelled the order owing to the incorrect size ordered. I wish to hv my money refunded or at least be refunded in the form of a gft card or myntra points. Kindly look into the matter.
Thank you
Aradhika bansal...
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N
Nitesh Lakhmani
from Kanpur, Uttar Pradesh
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page hang during payment and redeem the balance of gift card

Hi team,

I was doing shopping from your site and applied 1 gift card of rs 500 and rest rs 35 i was paying through my debit card and after that the page was not loading and that gift card also having 0 balance. Kindly look into this issue and contact.

The above message i have sent to myntra support care but these emails are not working. After sending mails to the support team i got auto mail saying message was...
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N
Nilkanth Bavage
from Pune, Maharashtra
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did not receive the product yet

Hello team,
This is the most ridiculous thing i’ve ever seen in my whole life, that i purchased something on an online shopping e-portal and even after completion of a month, i did not receive that product yet. If you don’t have the particular product to sale, then why are you keeping those on your portal. I’m just attaching the screenshot of the product with it’s status, check and let me know your technical issue. This is...
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A
Athira Lal
from Bengaluru, Karnataka
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women black rare dress exchange process [incident: 180220-012497]

Website:Myntra

I ordered 2 dress from myntra. And later I request return for one and exchange for one. As I was not available in home those days I put both dress in same cover downstairs which everyone used to do. Later when I got message for return successfully picked but not for exchange even though full packet was missing. Since then ( Feb 20) I am continuously contacting myntra for update. As it is confirmed that agent picked exchange one mistakenly...
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K
Kashmira More
from Bengaluru, Karnataka
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self shipment : worst service

Address:Bangalore, Karnataka, 560066

Please do not purchase any products that state ' self service'! I dispatched a product through dtdc but they are saying ' seller is refusing to accept '. Now myntra is not sharing any contact details of concerned seller and asking me to followup with dtdc or hand deliver it but they won't pay for additional expense. What a loss of money and time....
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