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Myntra.com Complaints & Reviews

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Updated: May 10, 2026
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Myntra.com reviews & complaints page 394

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M
M_Sadiq
from Ernakulam, Kerala
Jun 15, 2018
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Last week i ordered for a crocs product from myntra o[censored]k 10 size but i was delivered a uk 11 size product which i feel uncomfortable to wear. I feel this incident as a cheating from company. This matter should be considered with great concern. I need the company to return my money or need a replacement. I believe my problem will be solved at the earliest.
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    Hebshibha
    from Chennai, Tamil Nadu
    Jun 15, 2018
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    Address: Bangalore, Karnataka
    Website: Myntra.com

    Have ordered 4 chennai silk saree, the quality was very bad. When i called myntra i asked for a compensation for the wait time and the quality and the mental stress i had to go thru. I ordered for my mother's birthday, however i couldn't use the product as it was not good and customer service response and managers mr amit, pranav, salman were not good and they were abusing me. The product was not original and myntra s not taking responsibility for that. I asked for compensation but they gave only 1000 rs coupon even that am not able to use. When i used it gave only 95rs discount (File attached). Need a compensation of 1 lakh rupees from them for the mental stress they gave me on call for 3hrs and for duplicate product that have given me, time taken.
    Myntra.com customer support has been notified about the posted complaint.
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      E
      Erika Huirem
      from Bengaluru, Karnataka
      Jun 15, 2018
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      Address: Bangalore, Karnataka, 560027

      I am trying to return a product which i ordered. The last date of returning is tomorrow, i. E., 16th june'18. And i've been trying since last 3 days but unable to load the page for returning it. All the other pages for this site such as adding to bag, adding to wishlist, whatever the other options available are working except for returning of product. I find it is something that are trying to cheat on customer. If they couldn't solve this issue by tomorrow then better shutdown the site.
      Myntra.com customer support has been notified about the posted complaint.
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        M
        Mimiz here
        from Kolkata, West Bengal
        Jun 15, 2018
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        Address: Kolkata, West Bengal, 700040
        Website: Myntra.com

        I bought 6 items amounting to rs.5938 i canelled those items and myntra said i ll get my refund within 15th june. Now today is 15th only one item's refund has been credited to my account of rs.981. The rest amount has not been credited and the bank is continuosly saying that with the reference no provided by them only one item has been credited to my account. Myntra has continuosly send me the same mail stating bank reference no and saying the refund has been processed from our end but this has not been the case. Even i got a sms from myntra saying only one item amounting to rs. 981 has been processed for refund. Please help.
        Myntra.com customer support has been notified about the posted complaint.
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          M
          Mahakal75
          from Delhi, Delhi
          Jun 15, 2018
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          Address: Gurgaon, Haryana, 122001
          Website: [email protected]

          Dear team,

          I purchased one elle homme brief from myntra. And this was my first purchased of your product. I feel very bad your product is not up to the mark. Yesterday i used first time & i found underwear is having hole / torn.

          Pfa attached pics for your reference. Your product is very bad. I will never purchase & recommend anyone to purchase.

          Please return your brief and refund my money back.

          Regards,
          Rahul singh
          [protected]
          Myntra.com customer support has been notified about the posted complaint.
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            A
            ashranjan1
            from Delhi, Delhi
            Jun 14, 2018
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            Address: Bangalore, Karnataka
            Website: www.myntra.com/contactus

            Date of incident: june 11th, 2018
            Order no:[protected]-7306003
            Issue: i received a mail and sms saying that my order was delivered. This, however, is not true. I checked with my office security who usually collects the orders and they also confirmed that no parcels were received from myntra. I have been trying to reach myntra help center regarding this but it is continuously unavailable and not functioning.
            Myntra.com customer support has been notified about the posted complaint.
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              K
              Kittu786
              from Hyderabad, Telangana
              Jun 14, 2018
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              Address: Hyderabad, Andhra Pradesh, 500072

              I am highly dissatisfied with your services.
              I ordered the product because it was getting delivered by today (14th june '18). I needed this product urgently today because i am going out of station.
              You showed me that it will delivered by today.
              I called you twice and the first time your executive dint bother to take any action & now i got the info that it is not been shipped yet.

              So this is the service you are providing to your customers??

              I am going to prefer amazon over you.

              Thank you for your unforgettable service to me!!!
              Myntra.com customer support has been notified about the posted complaint.
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                N
                natasha9
                from Delhi, Delhi
                Jun 14, 2018
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                Address: Faridabad, Haryana, 121001
                Website: Myntra.com

                The agent doesn't even carry change. Even for an order of 853, i was paying him 53 change and 1000rs he didn't even have 200. Said i have only 100 if that's okay. He was urging to take more money than the amount. The same change issue was faced for 3 consecutive days and even after feedback nothing was done.
                Myntra was a trusted brand but the service is getting declined day by day.
                Myntra.com customer support has been notified about the posted complaint.
                Shoes was broken from the corner it was only about 2 months I'm not satisfying with the product
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                  A
                  Alex Mercer
                  from Jaipur, Rajasthan
                  Jun 14, 2018
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                  Website: Myntra.com

                  They cancelled my order and then increased its price 3 times order no[protected]-7757803

                  They cancelled my another order saying quality issue. All my order were pre paid. Order no[protected]-9972403

                  I need compensation. I was made fool of waited for days. They used my money for free and made fun of me not delivering it. I was not able to complete my wardrobe on time. I caused me mental pain and harassment
                  Myntra.com customer support has been notified about the posted complaint.
                  Jun 17, 2018
                  Updated by Alex Mercer
                  Beware people . Stop using MYNTRA scammers . I will tell how their scam works .
                  First they divide customers in two groups .
                  1- who can identify fakes
                  2- who can not.
                  This is done by studying their order history .
                  Next they sell fakes to group 2 as they will never return it. Also they harass group 1 people by taking their orders and irritating them by not delivering on time, cancelling orders on their wish .

                  It serves two purpose for them . First it promotes people who are buying fakes at discounted prices and second people who are intelligent, they stop using this scam MYNTRA and therefore no one remains to complain for their fakes .
                  They do so by taking money from group 1 people . Keeping it with them . Cancelling orders . And returning after 10 days .

                  Simple calculation .
                  Average order price 1500.
                  Orders in 10 days as 1 lakh per day = 10 lakh .
                  150 crores total sum they circulate for free . When they refund this, new people are scammed and cycle goes on .
                  So Myntra have peoples 150 crore for free at any moment . Stop using this scam website . They do t deliver what they show in pictures . All fakes or refurbished low quality rejected material . I will only ask my enemies to use it . Pure scam . BEWARE .
                  Jun 17, 2018
                  Updated by Alex Mercer
                  SPREAD THE WORD . STOP FAKES. STOP MYNTRA
                  They hold money of customer for days and then cancel order and the cycles goes on . So if a resin with below average IQ also thinks for a second, they have free money in circulation now . Wow . cheating customers and increasing their cash balance on their anyways negative balance sheet .
                  Hi have ordered one product and I received different product. I asked for exchange but it passed 15 days, when I call to customer care every time they are increasing 5 more days.
                  Alex Mercer's [Complaint's author] reply, Jun 17, 2018
                  STOP USING THIS SCAM WEBSITE . ASK YOUR FRIENDS TO STOP USING IT . SPREAD THE WORD . REJECTED MATERIAL BEIN SOLD HERE .
                  I ordered a top and i paid money by debit but not received order from 15 days i need my order soon
                  Alex Mercer's [Complaint's author] reply, Jun 17, 2018
                  PLEASE CANCEL YOIR ORDER. THEY DELIVER FAKES AND BAD QUALITY PRODUCTS . PLEASE SUPPORT US IN BANNING THIS WEBSITE . 1000 REPOSTS AND WE WILL TAKE IT TO HIGHER AUTHORITIES . THIS IS A SCAM BUSINESS MODEL MAKING FOOL OF INNOCENT PEOPLE
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                    S
                    Shristysaxenapp
                    from Delhi, Delhi
                    Jun 13, 2018
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                    Resolved

                    Address: Gurgaon, Haryana, 110078
                    Website: www.myntra.com

                    Please help me, myntra is giving me hard time. I ordered one top on 06 june 2018 with order number[protected]-6113501 of value 913.40 inr.
                    They delivered incorrect product or product was different from what i ordered. I called them and placed return request but no body is listening. Whenever i call they say you will get call back.. But they never ever call. Its been 8 days i am going with this trauma. They sent some cheaper top of same brand and now not refunding my money. Please help i want my money back.. Its not a free treat for myntra guys to have pizza with that money.
                    Myntra you cn beg with us for money but you guys can not cheat me.
                    Jul 8, 2018
                    Complaint marked as Resolved 
                    Refunded
                    Myntra.com customer support has been notified about the posted complaint.
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                      A
                      Altafk007
                      from Srinagar, Jammu and Kashmir
                      Jun 13, 2018
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                      Address: Srinagar, Jammu and Kashmir

                      I had submitted my feedback for return of product.
                      Your sales executive misbehaved with me on phone and didnt show up since. He is rescheduling on his own and I mysteriously get the following :
                      pick up your item ) 13 Jun 2018 since you requested for a reschedule. We will come again and pick up. Click to give feedback: http://mynt.to/prB1ys0I0em6m
                      Myntra.com customer support has been notified about the posted complaint.
                      Jun 13, 2018
                      Updated by Altafk007
                      Myntra.com — a.t.u.n all things uber nice girls red solid fit and flare dress (return no. :[protected]

                      1 Review
                      Al Altafk007 on Jun 13, 2018
                      Mark as Resolved

                      I had submitted my feedback for return of product.
                      Your sales executive misbehaved with me on phone and didnt show up since. He is rescheduling on his own and I mysteriously get the following :
                      pick up your item ) 13 Jun 2018 since you requested for a reschedule. We will come again and pick up. Click to give feedback: http://mynt.to/prB1ys0I0em6m
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                        A
                        Arvind Tanwar
                        from Delhi, Delhi
                        Jun 13, 2018
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                        Address: Bhiwani, Haryana, 127111
                        Website: www.myntra.com

                        Sir, i bought:

                        Fila men grey barrel iv running shoes
                        Size: 8 / qty: 1
                        Code: 1782728

                        From myntra.com. These r shoes from reputed company but got damaged within 6 months (Bought on 8-1-18). I m sure they sold old shoes or fake shoes of fila. Feeling very sad. I know 6 months gone, so i can not apply for refund/replacement of product. But i have lost my faith in myntra.com
                        My email id is: arvind_[protected]@yahoo.com

                        Arvind tanvar
                        Myntra.com customer support has been notified about the posted complaint.
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                          A
                          Albert.kaul
                          from Aizawl, Mizoram
                          Jun 13, 2018
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                          Address: Aizawl, Mizoram, 796001
                          Website: myntra.con

                          I have ordered shoes from myntra android app order no. :[protected]-7211501. Because of the problem faced by the delivery boy, it was resceduled. But the next day i trackd my product and it was returned to origin. I do not receive any calls or any response about this return but i only receive a message about the rescheduled delivery. This is a complete neclegence of service.
                          Myntra.com customer support has been notified about the posted complaint.
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                            M
                            Mayur Routray
                            from Pune, Maharashtra
                            Jun 13, 2018
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                            Address: Pune, Maharashtra, 411057

                            I am liable customer of myntra since 4 years but sadly the company's delivery team has worsen to the bottom. I have ordered a pair of formal shirt and chinos but the delivery boy didn't even came to our doorstep and continuously marked the order as undelivered for 3 days before cancelling it completely. When i called the customer care, they are asking me to order it again. This is so unacceptable from a renowned company like myntra.
                            The order no. Was[protected]-2686301
                            Myntra.com customer support has been notified about the posted complaint.
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                              upma rana
                              from Shimla, Himachal Pradesh
                              Jun 12, 2018
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                              Myntra has denied to refund me. When i unsealed the packet, salwar piece& dupatta were missing from the packet& untagged shirt piece was there. I immediately complain to myntra phonically & they picked up the packet at my home the next day. After waitng for about one month i received the message that the tag was missing & product was used. Although tag is essential only for readymade products and not for unstitched pieces, yet myntra is not able to send the product safely& completely. And they replied that tag was missing. So they will not refund the amount rs. 1110.37. I want refund only as i am not faulty. I disliked myntra's this elegating bussiness stratagy. Order id[protected]-4027901. Return no[protected]. For blista maroon & red suit.
                              Myntra.com customer support has been notified about the posted complaint.
                              My refund amount processed in wrong account number .My actual account number is [protected] and name is gomati pun branch ramganj ajmer.
                              Mantra.com provide reference number is
                              [protected].please chk and amount is 668.45 revert me as soon as possible.
                              Hi Team, My myntra order number is[protected]-5222103 and they had extended the delivery by 2 days and still the product has not reached me. Now they want me to wait for another 2 more days for any update on the product delivery. Myntra support team doesnt have any empathy towards the customer. Very sad.

                              Thanks,
                              Tobin
                              Hi i am trying to get locomotive men sea green and white checked slim fit shirt past 1 month but its always out of stock so i need this product becus i need to wear this festival pls give me this product soon
                              Mantra has worst customer service
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                                14322
                                from Amloh, Punjab
                                Jun 12, 2018
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                                Address: 144005

                                Dear sir,
                                I am amardeep yadav from ramamandi jalandhar. I am not getting my exchange order of navy blue naughty ninos may i know why. I have called many time in myntra customer service and they are unable to solve my problem and also i have filed complaint to myntra customer service but till now they have done nothing. Sorry to say myntra your service is very bad.
                                Myntra.com customer support has been notified about the posted complaint.
                                I ordered Puma Drifit tshirt from myntra and recieved packet with open seal and the packing inside was of Puma but inside that box i received adidas shorts.
                                My Reference No- #[protected]
                                Packet number: [protected]
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                                  shobhanatiwari
                                  from Mumbai, Maharashtra
                                  Jun 11, 2018
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                                  Last week i placed the return request of three items bought from myntra for which i had done the payment (Payment on delivery) via my debit card.

                                  Now myntra has refunded amount to my myntra credit and refusing to credit it to my bank account (It was nowhere mentioned when i was placing the return request).

                                  When i called them for this issue they are telling me to shop from myntra if i want to utilize this money. I have been bound to shop from myntra otherwise my money is blocked!!!

                                  What a cheat is it!!!
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    Anil Bhansali
                                    from New Delhi, Delhi
                                    Jun 11, 2018
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                                    I ordered jack and jones chinos and what i received is mast and harbour casual trouser. I was excited to get this chinos as it was for the first time i’m gonna try it but myntra make me disappointed. As i’m customer of myntra since 2012 it was very bad experience today. This was very terrifying, one should at least check check the tags and then dispatch. Tag is of jack and jones and trouser is from mast and harbour. Seriously ridiculous service from myntra. Please take care of you’re potential customers otherwise it’ll reduce faith of customers in your company. Thanks and i hope you’ll resolve my problem soon.
                                    Invoice no. [protected]
                                    Order no.[protected]-4858201
                                    Shipment no. [protected]
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      vibhuraj
                                      from Noida, Uttar Pradesh
                                      Jun 10, 2018
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                                      Address: 122001

                                      I had ordered the wrogn sneakers (Order no:[protected]-5034601) from myntra on 02/06/2018 and received the order on 04/06/2018 when i opened the packet that product was different that ordered. Infact it was some old shoes from local brand. I raised the return request and that myntra boy came on next day and he denied to take the packect because he did not have the approval of pickup for that item according to him. I have sent the pictures of the item that received and yesterday i received a mail from myntra that they can not processed with my retrurn/refund request because right product was delivered to me according to them.

                                      I have sent them the video of the sealed packet opening. Today 10/06/2018 i have called them and talked to the case manger puneet bhargava for 1hr and he declined my request of return and refund. He was even not considering video that i had sent them. He said that we have sent you the right product so why we would consider video and disconnected my call.

                                      Here the pics of what i had ordered and what i have got??
                                      Myntra.com customer support has been notified about the posted complaint.
                                      Hi i purchased some items from myntra and returned them due to quality issue, myntra credited back money in the myntra account but i need money back in my bank account.
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                                        avgsankar
                                        from Mumbai, Maharashtra
                                        Jun 10, 2018
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                                        I have ordered 2 items from myntra on 29 may, order no (Protected) 4414603. Puma sandals and jump usa men socks of 5. I received puma sandals on 4th june. But surprisingly on 4th june i got two different messages that my items were delivered. When i contacted customer service they just sent a mail attached a jpg file stating that they have proof of delivery for my socks order which is showing one tick mark. Once again i contacted they informed complaint has been raised. But till now no action has been taken. Worst experience
                                        Myntra.com customer support has been notified about the posted complaint.
                                        I ordered two kurtas from myntra. I received it on may26, and used it only two times. But it got torn very soon as the quality of the material is very poor.
                                        First time had such a worst experience from myntra.
                                        What should I do now?
                                        Do you owe the customer any return or exchange policy in these cases?
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