Myntra.com Complaints & Reviews

I had submitted my feedback for return of product.
Your sales executive misbehaved with me on phone and didnt show up since. He is rescheduling on his own and I mysteriously get the following :
pick up your item ) 13 Jun 2018 since you requested for a reschedule. We will come again and pick up. Click to give feedback: http://mynt.to/prB1ys0I0em6m

Sir, i bought:

Fila men grey barrel iv running shoes
Size: 8 / qty: 1
Code: 1782728

From myntra.com. These r shoes from reputed company but got damaged within 6 months (Bought on 8-1-18). I m sure they sold old shoes or fake shoes of fila. Feeling very sad. I know 6 months gone, so i can not apply for refund/replacement of product. But i have lost my faith in myntra.com
My email id is: arvind_[protected]@yahoo.com

Arvind tanvar

I have ordered shoes from myntra android app order no. :[protected]-7211501. Because of the problem faced by the delivery boy, it was resceduled. But the next day i trackd my product and it was returned to origin. I do not receive any calls or any response about this return but i only receive a message about the rescheduled delivery. This is a complete neclegence of service.

I am liable customer of myntra since 4 years but sadly the company's delivery team has worsen to the bottom. I have ordered a pair of formal shirt and chinos but the delivery boy didn't even came to our doorstep and continuously marked the order as undelivered for 3 days before cancelling it completely. When i called the customer care, they are asking me to order it again. This is so unacceptable from a renowned company like myntra.
The order no. Was[protected]-2686301

Myntra has denied to refund me. When i unsealed the packet, salwar piece& dupatta were missing from the packet& untagged shirt piece was there. I immediately complain to myntra phonically & they picked up the packet at my home the next day. After waitng for about one month i received the message that the tag was missing & product was used. Although tag is essential only for readymade products and not for unstitched pieces, yet myntra is not able to send the product safely& completely. And they replied that tag was missing. So they will not refund the amount rs. 1110.37. I want refund only as i am not faulty. I disliked myntra's this elegating bussiness stratagy. Order id[protected]-4027901. Return no[protected]. For blista maroon & red suit.

Dear sir,
I am amardeep yadav from ramamandi jalandhar. I am not getting my exchange order of navy blue naughty ninos may i know why. I have called many time in myntra customer service and they are unable to solve my problem and also i have filed complaint to myntra customer service but till now they have done nothing. Sorry to say myntra your service is very bad.

Last week i placed the return request of three items bought from myntra for which i had done the payment (Payment on delivery) via my debit card.

Now myntra has refunded amount to my myntra credit and refusing to credit it to my bank account (It was nowhere mentioned when i was placing the return request).

When i called them for this issue they are telling me to shop from myntra if i want to utilize this money. I have been bound to shop from myntra otherwise my money is blocked!!!

What a cheat is it!!!

I ordered jack and jones chinos and what i received is mast and harbour casual trouser. I was excited to get this chinos as it was for the first time i’m gonna try it but myntra make me disappointed. As i’m customer of myntra since 2012 it was very bad experience today. This was very terrifying, one should at least check check the tags and then dispatch. Tag is of jack and jones and trouser is from mast and harbour. Seriously ridiculous service from myntra. Please take care of you’re potential customers otherwise it’ll reduce faith of customers in your company. Thanks and i hope you’ll resolve my problem soon.
Invoice no. [protected]
Order no.[protected]-4858201
Shipment no. [protected]

I had ordered the wrogn sneakers (Order no:[protected]-5034601) from myntra on 02/06/2018 and received the order on 04/06/2018 when i opened the packet that product was different that ordered. Infact it was some old shoes from local brand. I raised the return request and that myntra boy came on next day and he denied to take the packect because he did not have the approval of pickup for that item according to him. I have sent the pictures of the item that received and yesterday i received a mail from myntra that they can not processed with my retrurn/refund request because right product was delivered to me according to them.

I have sent them the video of the sealed packet opening. Today 10/06/2018 i have called them and talked to the case manger puneet bhargava for 1hr and he declined my request of return and refund. He was even not considering video that i had sent them. He said that we have sent you the right product so why we would consider video and disconnected my call.

Here the pics of what i had ordered and what i have got??

I have ordered 2 items from myntra on 29 may, order no (Protected) 4414603. Puma sandals and jump usa men socks of 5. I received puma sandals on 4th june. But surprisingly on 4th june i got two different messages that my items were delivered. When i contacted customer service they just sent a mail attached a jpg file stating that they have proof of delivery for my socks order which is showing one tick mark. Once again i contacted they informed complaint has been raised. But till now no action has been taken. Worst experience

wrote:
Respected Sir/Madam,
I have ordered a Flipkart Smart but wireless headset with mic
ORDER NO.[protected]-9405201
and order it on 06 June 2018 and today (09 June 2018) i got delivery of it. But i am not satisfied with the product because it does not work properly. Its Bluetooth connectivity does not works so i can't connect it with my phones etc. And also i haven't got any charging cable and instruction manual along with it is this the way you send your product. So i want to return it and exchange my product as soon as possible.
It urgent. Please do it early.
Hope for the early reply as its your policy.
PLEASE SHARE YOUR CONTACT NO.
Regards
Yashashvi Gahlot
E-20B STREET NO. 25,
MADHU VIHAR, I.P.EXTN.,
DELHI-110092.

I have received the delivery against my first order from myntra and this is highly surprising that against my order of five products, i got the delivery of only four products i. E. "item - nautica men classic eau de toilette 100 ml" is missing in the packet.

Also below two products received in open/loose condition.

Nautica men voyage n-83 eau de toilette 100 ml
Nautica men blue eau de toilette 100 ml

I request for immediate delivery of fifth item "item - nautica men classic eau de toilette 100 ml" and also range to replace the above two products with packed items.

Best regards,
Amit goel

Dear sir
Somebody fraud with me am not placed the orders and rs 18600/- debit from my account regarding this am lot's of time complaints to myntra customer care and send emails and tweets them in official site but nobody hear me from last 6 months i have balance in phone pe wallet of rs 18600/- am request myntra to please cancel the order and refund my money immediately please help me

Regarding this i complaint in cyber crime cell and national customer helpline

Thanks & regards
Vishal kumar
Order no is[protected] and 108031130427416038203
Please cancel the order

I have placed an order which was suppose to reach on 6th june. The shipment hasn't arrived first due to some operational problem, and then twice due to customer not in reach. I was present during the time you guys said the delivery would take place, hence justifying your false statements of i not being available. Kindly deliver the order by tomorrow!

I have a refund and also added my money from my debit card bymistakely so i want my money back in my account for some reason so it's my humble request to myntra please transfer my credit n all to my account sir i really need my money please transfer it due to some heath issue i need my money so please give transfer it i kindly request you to pay attention on my complain please

Two of the orders were picked up and the status on your app says the refund is processed but why is it that i can't see any credit to my account? After u sent the email with the reference i went to enquire in the bank it still hasn't been processed. Now your asking me to go again to recheck the bank is not going to provide me with the money and you should improve your customer service

My myntra order no is[protected]-9101203 which was placed on friday, may 27th, 2018 i placed an order for park avenue suit. When i opened the order i received just the blazer without any trousers. I submitted the return request along with the reason i received an incomplete order along with the detailed issue. It was the two days later pickup agent came, being a genuine customer i myself showed him that the trouser is missing due to which i'm returning this product. He was completely unaware of that. He said that he didn't knew that the return request of the product was for the incomplete order and he can only take it after he'll receive the approval from warehouse which he hasn't received yet. He asked me to contact myntra customer care by the end of the day. I did the same three days later they denied the return request because according to them the product was sent to me after "stringent quality check". And now they've rejected my request to return my product. If you see the transparent plastic bag it came in the suit blazer itself doesn't fit in properly. Product tag and packaging is still intact which is required for the return. What is the point of 30 day return policy if you cannot solve the genuine problem of your customers.
I want the product to be returned and my money refunded

I placed an order on 27 may 2018 for white sneaker shoes on myntra with order number[protected]-0273901. On order delivery i found out that the myntra team has sent me a single shoe only.
As you can see in the picture, i was puzzled after opening the parcel. How can you guys send me a single shoe? My complaints to staff at myntra for over a week were not given any notice at all, instead they are making me at fault. This is ridiculous. I am being cheated and fact of the matter is that myntra does not even give a damn about it. This kind o[censored]nprofessional stuff is highly unacceptable. I advise people to stop using myntra as there only motive is to get the money out o[censored]s and cheat.

I wanna return one product(shoe).yesterday one of myntra's agent called me when I was in office so I told him to came to my place today..but today he came and reject to take my product as he thought it was already used by me where I didn't use that(as I was not there so he told all those rubbish things to my masi)so now when I call him back he told me that--"I will not come and pickup your product so do whatever u want to do(jo karna hain kar le, mein nai aaungi)"what kind of behaviour is this??

I am satheesh. Someone misused my debit card details purchased in Myntra. Regarding this i have raised a complaint in ICICI, Myntra & cyber crime.
From Myntra i tried to stop delivery they have raised a incident on the same day this fraud line activity happened. I have provided all my details to them. I dont know why they are delaying the process. The amount which is lost is 35, 647.04 Rs. which is my salary. They have misused my salary account only. Please take necessary action on this.
Incident number :[protected]