Myntra.com Complaints & Reviews

I ordered a pair of earrings on 6 may 2018 with order no.[protected]-3210101 the order arriver on 9 may but due to some quality issues i opted for the return option on 10th may with return id[protected] and by next day it was picked by the delievery boy with tracking id :mynr[protected] and as per t&c the refund to my bank account was promised within 7-10days but its 1st june and i havent recieved any amonut in my account. Please help me asap

I received product without any price tags and also seemed to be used kind of old one! I have already raised the complaint regarding the same but your investigation team have declined the request revert me what should i do with the damaged parcel. I cannot use it. I either need the exchange or the refund! I hope myntra have a good customer care service or i even expect myntra won’t disappoint their loyal customers.

I selected a mast and harbour shoe and added it to the bag and it shows delivery charges as nil and total payable amount was 1238 rs but when i am selecting a discount coupon it shows 149 rs as delivery charges and the total amount to be paid was 1313 rs.
How can they charge 149 delivery charges for a product after selecting a discount coupon but not before that.

I have ordered 1 unit of safari unisex silver-toned brand logo backpack (Order no.[protected]-0997503) on 12th may, 2018 and the maximum deliver date was 31th may, 2018.

But till 19th of may courier team didn't even packed the product until i raised the concern by calling at myntra customer care and on the same next day they packed and dispatched the product from the source. After that product reached at jammu on 24th of may and i called the customer care for the delivery and after a conversation with the customer care executive and the supervisor they told me your maximum delivery date is 31 of may 2018 so you must have to wait until that given date and on the same time i told them that they are not going to deliver the product by giving the excuse that the area is not serviceable or the product will be duplicate but they assured me that nothing is going to happen.

On 31st of may i called the customer care again because i didn't got any out for delivery text or mail and i got the same response from them which i have already warned them about that your area is not serviceable and package is on the way back to its origin and refund is is initiated without informing me. They didn't even give me a proper resolution even after talking with executive, supervisor and its senior.
All they offered me is 200 rs coupon thanks but no thanks because i am not a beggar.

So my concern is -

Who is responsible my wastage of time.
Who is responsible for non-delivery of my product even after online payment.
Who is responsible for my mental harassment.

I hope to get the proper response as well as my order at the earliest. Otherwise necessary action will be taken.

Regards,

Anil

Contact no - [protected]
Mail id - r. Pandita.[protected]@gmail.com

Booked request for ywo products - invictus shirt and roderter blue jeans. Recieved shirt only. Marked complaints but no one bothered to get product delivered, nor even a call back.
Hence marking complaint and also need ombudsman contact details for complaint and fir againt myntra.

Complaints refs marked in two weeks:

Question reference #[protected]
Question reference #[protected]

Rgds bilal
[protected]

I have raised a return request for a product, which myntra has confirmend that your product is eligible for return, their delivery boy has taken the packet back but i have not received any return money for that yet, order number for this:[protected].

Return was done in feb, its been 3 months now and i have not got any update regarding my money. Dress was for rs 1790.88

I received my order of 4 jeans in that 1jeans had no tag when i received it... And the jeans looks like a used one... And it has bobblings at the back of the jeans... The reason for returning the product is that it doesn't have tag and it doesn't look like a new jeans as it has bobblings... I kept a return request but the boy asked me tag... How can i give him tag which i didn't received only...

My item is missing from the box. "forever 21 white & peach-coloured printed 3/4th tights" pertaining to the order number[protected]-5577603. Multiple complaints rejected by myntra. Lost my money. Myntra doesn't care.
Myntra insists product is delivered. Cannot even show my signature upon receipt. Till today no product. Money gone to myntra pocket. Sick company.

Every last three days i am getting the same msg that my order will be delivered today.. But surprisingly msg came like 'order undelivered as you requested for a reschedule'. I requested reschedule only on the first day and after that till now i am calling the delivery persons several times but he didn't pick up the phone.. And as such without any reason i didn't receive my order on time.. This is really disgusting and unprofessional.

I have ordered boat headphones from myntra for 678 but on other website its only for 514 for that i have cancelled my order too but the delivery person came to house and delivered it and now myntra is telling that product is not returnable and the delivery person comes with all parcel but they charges 149 for minimum order for the products but they charged extra on parcel and delivery was not on time and person comes without any consent of the right person and handover it to anybody

Tried placing order but my money got deducted but order not placed. Again i tried the same thing again that happened my money got deducted twice but order not placed please refund my money its almost 48 hours i want my money back. The amount deducted from my account was 838.95 twice. I contacted myntra regarding this on call and they told me that money will be refunded in ur account after 48 hours but there is no money refunded bank clearly told me that transaction is successfull, so i need to contact myntra for the refund. I need my money to be refunded to my account.
Bank name - pnb
Ac no - ‭[protected]‬

Sir,
I had placed my order on 9th may which was a bomber jacket from all about me and i returned it on 12 th may and i was about to receive the amount between 13-15 th may but i haven't received my amount tell now nor any information regarding the amount. This is so disheartening mistake from such a reputated website.
I therefore request you to please contact me asap..

My order number[protected]-6049803 containing one shirt was undelivered to my address. The delivery boy when contacted me i was unable to receive the phone due to some problem... When i contacted him within 10 minutes... He responded very rudely and cancelled my order...
I even told him that he should have come to my home address but he said he cannot come. The delivery boy has not even read my entire address and started arguing.
This is really disappointing that if i fail to pick up the call the package will not even come to the written address. Such a behaviour is uexpected from a prestigious organisation.

This is the worst website i have came across.
I will in future never ever will purchase any product.

All other websites do return cash on bank account when the product is returned.

But they never returns amount, they give only myntra credits.

And moreover they always deduct the shipping charges when refund is made.
No other website does that.

Worst online shopping website i have ever come across.

I have ordered a top and a pair of shoe on 18th may 2018 through myntra credit and today its 21st may the top hasnt been shipped yet. On the other hand the shoes i have ordered will be delivered tomorrow. So i cancelled the top and tried to order once again. But the myntra credit was not refunded. I dnt knw what is the actual problem. Simply wastage of money.

I order on imluse rucksack beg for traveling purpose. With product detail metion customer get a rain cover instead this product. First time not got it the same, constomer support filled complain bt resolution was place a new exchanger order. Today on 19th may i get same product against the issue bt what faced same issue again. I completely fed-up mytra, why we are tolerate same concer again resolve issue other change product details. Because they are puffering their customer.

Placed on: 18 apr 2018
Order no:[protected]-9556203
3 out of 4 items were returned. 2 picked from home for which refund is received. Third item worth rs.440.26/- was shipped back by me on 21/04/18 for which i have not received refund. Tried multiple times over customer care. They say refund has been processed to the payment source (Airtel wallet), but i have not received any. I checked with airtel as well and they have sent transaction history to me and they have certainly not received the refund amount.
Moreover, myntra do not have any trasaction id for the refund and also not cooperating with the escalation.

Their fraudulent behaviour will not be tolerated by me.

With regards to Order No.[protected]-8671501 with myntra.com, I have not received a refund of INR 4367.88, even after 7-10 business days have lapsed since the cancellation of the garment. It was a Peter England
Navy Blue Single-Breasted Neo Slim Fit Formal Blazer, which was cancelled by Myntra itself on 20th April, 2018. I have called umpteen number of times, and today is 18th of May, 2018. They have now sent me a mail that they will resolve it within 7-10 business days, but I have lost my patience completely. This is criminal, unethical, unprofessional, and harassment.

I had an order from myntra with tracking id-ml[protected]. However i am very disappointed with the behavior of the delivery boy, he refused to deliver my package at doorstep. He claimed he had things with him which he could not leave downstairs. When i asked him politely to deliver it, he replied back in anger. I had ordered earlier from myntra but never faced anything like that. I want him to apologise to me for his behavior or else myntra is loosing yet another customer.

It was an exchange of two night suit sizes from l to xl and detail of order is this... Placed on: 11 may 2018
Order no:[protected]-4669203
Total amount: 2, 132.06
One recived yesterday which was right another one received today 17/05/2018 has bottom part missing with size xl only found top.
Madame m secret
Women blue solid night suit size: l | qty: 1
997.29
Very frustrating with myntra service just a wastage of time and resources. I have also talk to customer care and hope to get complete order soon.
Thanks & regards
Sumina sharma - [protected]