Myntra.com Complaints & Reviews

My product suppose to deleiver by 3rd that to it was already in the delivery center and committed time was also the same but it didn't get delivered and customer care representative will tell you to wait till evening and be assured that it will be be delivered today itself.After waiting till evening and after amking 10/12 calls they will tell we can't deliver the product today.They can't cancel they can't change the address even though they can't help you to resolve any of the queries. Customer care representative will play with you.

I had ordered 3 items (2 pair of jeans and 1 shoes) amounting to 5596.35 rupees. Of these, i received the delivery of 2 items only. The shoe worth rs.2300 was not delivered. Neither the delivery agent nor the customer service executive has given a satisfactory response as to why this hasn't been delivered. Moreover, in a really irresponsible manner, he has brushed off my complaint saying that they were not responsible for the missing item. Who else is responsible, i would like to ask. This kind of passing the buck attitude is not what we have come to associate myntra with and this, therefore is totally unacceptable. I am not asking for a refund here. I would like to know why the product was not delivered and would like for it to be delivered to me as soon as possible. I believe that this is in fact your responsibility and if your executives don't think so, you are not fit to be in this business.

Order number:[protected]-4644403

I had placed an order for a sweat shirt and had opted for try and buy. Myntra very cleverly claims that the customers can try and buy and the myntra agent will wait outside until we try. As for me the agent denied waiting and told he can't wait and i have to return through the app. I had to agree, i tried and didn't like the product. I now opted to return through the app. I called customer service and requested the product to be picked up before 12 noon as i go to work, the customer service agent like a parrot repeated whatever i said and promised to do the same. I received call from the pick up agent in the 7 pm evening for three days after which the pick up was canceled. I again placed request for the pick up through app. Today i received a message saying that an agent will come to pick up the product. Today due to easter i am at home and no one called me, no one came to pick up and now i receive a message saying the agent couldn't pick up the product. This is such a miserable service. I have already made a payment. If this was the case please stop lying that try and buy is available and return is also possible. I will never ever order anything from myntra from now one. It's just a waste of money and you people lie a lot. I will never recommend myntra to anyone.

Hi. I ordered 2 products on 20th aug 2017 amounting rs 1861. One order was cancelled the same day and refund of rs 621 was credited in my account while other was cancelled post delivery of the product. The return was done successfully but till date i have not got the refund in my account. I have called you guys many times and till date the amount have not been credited. Attaching the screenshot of the order. Kindly credit my money back. Amount of rs 1231 has not been credited yet

Cheated myntra and fake

I have first time shopping from myntra and worst experience.

I have ordered below kaya product

"kaya skin clinic spf 30 daily moisturising sunscreen 75 ml" - rs - 580.00

But mytra delivered wrong products below

Kaya ultra light aquagel sunscreen spf 25 - 350

Ihave trying to contact them but they not giving response

I want return my money

I brought a new nike shoe (Men navy free trainer v7) from myntra. It get toned on with in 2 months. I had a followup with same and they did not replied back any thing on this case. Now i am going to approaching district consumer court, state consumer court and national consumer court in india. Also will put all photos of shows to twitter and facebook unless until you guys not providing proper solution of this issue. I will wait till 3rd april 2018 after that will see on court as well as in twitter and facebook.
Let people knows how you guys are fooling people.

Kind regards
Shreewin

I have ordered t shirt on 22/3/2018
Order no.[protected]-5397001 ie rdsrt men blue t-shirt i want to exchange it from s to m size bt while press the exchange its showing this service is not available on this adress.
Is dis r u treating customer the same address is available for delivery bt it's not for exchange ah u ppl r cheating customers r what?? Seriously this is first time i am facing problem with myntra i have suggested so many friends of mine to do shop on myntra but now they are asking me wats ur myntra doing yar noteven responding towards customer complaints and all this is redicules getting irritataing can you resolve immediately that exchange option is not providing full information

Hi all,
I have booked hanes - boxer, on saturday by referring a size chart "l - 33 inches on site", for 4 shots, when the product delivered, size is l - but the inches "36-38", when i am fearing automatically, it's coming down, but myntra people says the item booked doesn't have replacement, mistake is yours, pls take and replace. Ref[protected].

I placed an order of rs 1379/-. The order dint get place but my account got debited with the said money.. Please refund my money as soon as possible..
Myntra [protected]@gmail.-
When i texted to the customer care inbox.. They reverted back by saying this..
For the declined order - [protected]-8910603 the debited payment of rs. 1, 379.24 is not received by myntra.

What shud i do to get back my money..

On 18th march i ordered a pack of bodycare womens' briefs containing 3 briefs of 3 different colors : blue, green and grey. On 24th march i received a product containing red, green and grey briefs. Since the product is briefs it cannot be returned and that is logical too as it's intimate wear, but that makes it even more essential to deliver the right product in case of such orders.

Hello, my name is sachin, my mail id is - [protected]@gmail.com almost every other day i receive the sms from im-myntra saying, here's rs 300 for you, heres 200 credited to your id all the time, and theres a link below which redirects to something else which is like a fraudulent spam link, which could possibly lead to phishing or data stealing from the phone.. This is a very serious concern that firstly these sms are from im_myntra, secondly they are spam, means no any points or amount is actually given, thirdly they could lead to stealing data from the phone like bank details card information or hacking the phone. Very disappointing and annoying from myntra, and also theres no any text/email address for myntra, they have not given it anywhere, no live chat option as well. Terrible.

I ordered carlton london sandals, and i received a defective left pair sole cracked.
Immediately i put a return request for defective product. I received an approval mail from myntra for pickup. The ekart courier service was designated for pickup. The ekart person came and refused to pickup stating the they have not received any approval mail to pickup a defective product.

I had called myntra 4 times, have emailed them about the non-pickup, but to my dismay they assured me that pickup would happen, but till date the courier service ekart has not come to collect.

My harassment began when myntra cancelled my return request twice and rudely telling me to again and again i should put the return request.

So far three times i have put return request and the defective product i received have yet not been collected.

Please help me. This all started on 4th march when i placed order and my first return request was made the day i received the product. Today its 24th march 2018 and the defective product has yet not been pickedup by myntra.

It is deplorable the the assurances myntra provides are all in vain.

I have bought 4 tshirts of Rs 425.87 +Rs341.51+Rs456.36+Rs 365.11 and the total amount which should be Rs 1589 you deducted Rs1787. Do company know simple calculation? I noticed it after 5 days randomly. If I didn't notice it my money was lost to you.What is this. Your company is cheating I want my 200 back and troubling fees back Otherwise I will case on your company

I have not received roadster brown jacket. I have requested for exchange due to size issue and the courier guy pick up the return from my address and in return he did not provide me the exchange jacket as he has some wrong jacket with him. Due to which i have no jacket with me and status is showing as return to origin. I am very disappointed with this incident as this has happened for the first time, i am using myntra app from last one year and never faced a issue, it is the trust between myntra and me that i return the the jacket without having the exchange delivered as it never happened in the past. I have raised this issue many time but rply is jacket is not picked up from your address. I know there are issue regarding the courier boys i trust myntra as these courier boy represent myntra due to which i have return the jacket without having the exchange jacket and now this trust is broken and i will never use myntra for online shopping and suggest my friends to that how myntra is not supporting there customers in these type of issues. It not a matter of 2800 but it's a matter of trust and relation you want to build with your customers. I know this will not impact you much but you have think on this how your courier boys cheat us and degrading your company name. Thanks for your support.

This is really very annoying thing, i am facing up with myntra...The only online shopping site i trust and purchase . I had placed a return request for my product ...which has been picked up today by an agent and suddenly at later evening i got continous 5 calls when i was in my bussiness meeting, on calling back they just told me that your return request was put on hold, which was really upsetting and the matter to gaive a damn about between my bussiness works ... the most annoying thing was not just this, but when i asked the person the reason for hold, that was there any fault in product or anything, than he the person on phone just told me that, "sir there was no problem with your product, but as these days we are having much returns, so our supervisor had just told us to put every return on hold, and ask the customer to call customer care for further assistance. now, sorry to ask, but is myntra really disturbed with his succsess, or it was just a action to trouble customer, so that he/she will keep the product even when it was disliked, or unwanted I mean a am shopping from last 2 years from myntra but in these was first time i have to face such issues which were really annoying and irritating, My regd. e-mail id is : [protected]@gmail.com Return number:[protected] I doubt that if this kind of of things will keep on happen, i will have to hink twice before shopping from myntra or even discard it. Today, even my son had received a product which falls short to his size, and i doubt if he have to return it again, than again i have to go through this long irritating procedures for the same. i really dont want to shop product at this trouble, if such practices will pursue continouslly t was acually the geox shoes with high price model, but i personally disliked it i seriously want you to process the things to the earliest smoothly, and look towards the troubling practices thats coming in your system which was really very annoying

I have ordered puma shoes but they have delivered duplicate product. Product was not given in puma cover also. Shoes was tidy also as it was appearing used product. Please redressed otherwise i will raise this issue to social media also and inform puma company to cheat customer using name of reputed co. I will deactivate my account and inform my closed ones to deactivate account.
Cust order - 107310406104539691201

On 20th march 2018 around 12.30am i was trying to buy clothes from myntra and i chose to pay from airtel wallet. For my order i had credited 3108.00 inr in my wallet and debited 3107.76 inr on the spot from my wallet but still my order is not placed on myntra. I called them but they said order is not placed so can't get refund. But i have attached what airtel said.

Hi,

This is mohd arbaaz i placed an order for a spykar shirt my order details as followed below,

Packet number - [protected]
Amount to be paid - 849.45
Associate name : da_global_dayaramglobal_dayaram
Asscociate mob no -
[protected]
Delivery service provider : myntra logistics

Order no[protected]-9095703
Order - spykar black printed slim fit casual shirt.

On saturday i received an email and the text message from myntra stating that my order has been shipped and its on the way so the number provided in the text, i called on that number on saturday 17/03/2018 the guy said he does not have my parcel with him and he will come on monday with the parcel but on monday i was busy could not call him and i was waiting for him at my house but he did not come so can someone update me whats going on where is my parcel and when i m going to receive it expecting the feedback as soon as possible or it be would be esclated to your higher authority,

My email id - [protected]@gmail.com
Contact number - [protected]

Awaiting for your reply.

Ref: Order no :[protected]-11681201.
On the first day o[censored]se, the loop which hold the stripe of ankle region was broken . It surely is quality control issue. This sandal cost about Rs.4000/- that too is in discount. I couldn't believe my eyes, how delicate this sandals are. Merrell with vibram sole should have some appear good but it was worth less for that price
Kindly refund...Dr C.D Bhutia

Hello .i am unhappy mynrat shopping last online shopping sherwani but timely received good service but colour and size not correct .I am sold offline market sherwani but myntra team not refund and return I ma not satisfaied plz refund my payment. Second- myntra buying me bed code brand red color but sen sending me corel red three time same product receving I am night dissatisfied myntra shopping site plz refund double payment
Thankx akosha team plz action against imidetly