Myntra.com Complaints & Reviews

I’ve lodged a return request on 22nd feb’18 return id:[protected]. The pickup was scheduled by 25th feb’18. It’s been a week, till now no pick up attempt has been made. I’ve been calling myntra’s customer care since 3-4 days now, but their executives are not helpful. They utter the same statement like robot and make false promises. All i’ve received till now is a complaint no.[protected]b with no corresponding action to resolve this issue. If the pickup couldn’t happen in a week after continuous follow ups, i’ve no idea how long will they take to process the refund. I demand a resolution of such unprofessional services by myntra.

I have received a john player navy jacket for rs 1621/- on 10 feb 2018 which was an old manufactured product i. E apr 2015 and unsize to me. On 12 feb 18 i have placed a return request[protected] but the same has been cancelled. Again i placed a return request[protected] the same also cancelled by myntra. Again i placed the request[protected] till date the item has not been picked and refund the amount. Request take necessary action to pick up the old item and refund the amount.in the mean time i have called the customer care more than 8 times also. No proper response has been received by them.

I placed order for 2 chinos on 12 of february 18 and one day suddenly got mail that one got cancelled and refund will be done. So i contacted customer service executive. That time they told me that they will make sure to deliver remaining one as soon but on 27/2/18 i got other update regarding other order also got cancelled. I had already paid for both product.

I placed an order online from myntra on 15/02/2018 which is global desi navy blue printed kurta with palazzo set worth rs 2238.88, size s, qty 1.
My order no. Is[protected]-9102801.
I got the delivery on 24/02/2018, but the product is incomplete. I received only palazzo but i did not receive kurta. Kurta is missing.
You people cheated me. I paid full amount and you fooled me. Is this your service. I placed a return request but the pick up executive said he will come back to pick up the product but he did not come back. Instead i got tge message that my return request is cancelled. Why it is cancelled?? Is this my fault that i purchased clothes online from cheaters like you. I did not know that myntra is so fake and makes people fool for money.
You can check the weight of the product. It is same as it delivered to me.
I want to return my order. Kindly send your delivery executive to pick up the product and return my money which is ₹ 2238.88 as i paid cod.

Below is my account details :
My sbi a/c no. Is [protected]
Name:- indu dewangan
Bank name - state bank of india
Ifsc - sbin0010147
Branch code:- 10147

Order id[protected]-9708803
Order id[protected]-4440001

I placed both the orders through different accounts on february 14, 2018 and the second one on february 15, 2018. However, the status of both the orders is delivered on february 20, 2018.

I tried contacting myntra customer support on february 21, 2018 and have been continuously chasing the said complaints but no resolution till date was given to me.

I have been given false assurances on all the communications made between us, but i still do not have any of the orders. Both the orders have been paid for by my credit card.

I have now become agitated due to the unforeseen delay and hence this complaint to resolve my issue.

I have purchased shoes and gifted to somebody. He wore that shoes for 2-3 hours and had shoe bites and the sole of shoe was also not good. The quality of the product was not uptomark, requested for refund but myntra is not at all interested in resolving the concern and sharing their pathetic policy. The shoes which i need to refund is in saleable condition and is not torned. It is just used for 2-3 hours and the quality was worst. If myntra will respond like this, then i hope no one will be interested in buying stuff from myntra, order id[protected]-1833603

Hi,

My order had been cancelled and 5-7 business days was mentioned for the refund to the bank account. However, nothing has been done in this regard which is not an acceptable move from a website like myntra.

Please get back to me after looking into the matter and update me about the refund status.

Order number:
[protected]-4810101

Sneha agarwal
Contact [protected]

Worst experience
I ordered 2 products
They were about to come on 23rd february
I was calling the person from 23rd february till 26th february (Today) and the person is not picking up my call till now
I am very disappointed
I am not free to stay at my place all day long waiting for the delivery
I am waiting for almost 3 days
The delivery boy picked up my call on 23rd and said he will be coming on 23rd and today its 26th and he is not here yet

I had purchased a daniel klein watch recently which costed around 2800, is now broken from the dial part. The ring has come out. The hop part of the dial has come out. And it's not even been a year i purchased it. And i don't think it's a original one too.
I would request you to take the watch back which is in still in warranty.
Looking forward for you reply.
Thank you

I had ordered a pair of shoes, after getting the product checked that the size was too small so i put a exchange request. But my exchange request got cancelled by myntra and there is no option shown to return the product, i have also raised the issue with there customer care executive and she said that she is filing complaint about it, but its been almost two weeks i didn't get any response from myntra. The shoe i have right now is of no use and my money got wasted. ORDER NO:[protected]-3060601 I request kindly take return of your product and refund the amount.

Sir,
We have received empty box against order no[protected]-0430801. We have called immediately customer care your courier boy was there but he ran away. We have called you multiple times but no proper response but we will not stop until we will get back our money and culprit who have theft my product. Please take corrective action and inform us we are advising you that please develop transparent delivery process so that the customer may not deprive this is not the only matter of money but frustration/harassment to the customer. We are taking legal concerns regarding the matter because this matter is demoralising digital india motive ran by respected pm of india.

I want to the return the product but i am enable to do it. Whats the problem & how do i change my email id of i want to. The return process is failing again & again.
Pls reply asap. Nor do i hve sellers email id or phone number to which i can contact them. I tried many times to make a return request but it was failing. The product which i receive is defective. Pls let me know

I had ordered HRX hrithik roshan orange colour tshrt of Rs.586 and had returned it as well due to colour issues. Its been more than 10 days still the amount has not been refunded back and calling to the customer care they are ignoring it saying there is some system issues, can't check my order. This is really frustrating. Kindly credit my refund amount.

Thanks

I had purchased ucb shoes on 14nov 2017 and within 3 months the shoes have started breaking and have chipped off. The shoes are not even wore regularly so its highly disappointing that the shoes have started to tear off. I had gifted them and its really embarrassing if the person is complaining me abt the performance.
I would like to get them replaced as soon as possible.

I ordered one item from myntra on 13/feb/ 2018, but the item is not delivered till now. I got sms saying that my items should be collected by myself at their office even though myntra offer free home delivery. According to them my adress is out of delivery area, but while placing order it was not mention that my address is out of delivery area, instead they offered free delivery at my door step.

I have ordered a black antony morato sheos from myntra and when i received that one was bigger in size so, i returned it back and i also got confirmation from myntra that my product has been sucessufully picked and returned but from couple of days i'm dialling your number which is not in use like i'm a good customer of your and i don't want any problem to create so, i request your good self to refund my money as soon as possible

I am a frequent buyer for myntra online. Recently i ordered few items, out of which 2 items supposed to be delivered in one package (Order no:[protected]-1620501). When the package got delivered, it had billing details for 2 items, but only 1 item was present in the package. The delivery person delivers and gets disappear. After that if you find any missing item inside the sealed package, myntra does not refund money for the missing item, which is what exactly happened to me. So bottomline is, you will get cheated and helpless, as the final verdict is from myntra. I lost 901.63 inr, just by clicking on the buy button and never thought that they could cheat me by not delivering the product. Be aware, it may happen to you as well.

My Mob. No [protected] my gmail Id [protected]@gmail.com my complaint regarding refund order No[protected]-3243203 Rs. 1260/- not received.your site showing check your mail but no mail or refund yet recevid. I today call your helpline No [protected], [protected] and [protected] but no suitable answer given to me. Ask me provide my Debit or cradit card detail. I not share my card detail accourding to bank policy. Please refund my Rs 1260/- in my Hdfc bank a/c showing in my ID

My product has been returned to the origin. They are saying refund has been initiated. They are trying to give me the reference number again and again but my bank is not accepting. They should directly transfer it in my account. This is highly ignoring. I would request them to please refund the amount in my account. The link they have sent is also not working.. Either give it to me through myntra account or in my bank account

15.02.2018
[protected]
I ordered daniel klein watch i received the delivery on 15.02.2018 but when i open the box it was empty when i try to find out i see that packet is open below the bill it was very finely repacked with tape & the box inside was damaged. It is very disgusting i usually do shopping from myntra but now trust is broken. When i found box empty within 5 min i call the delivery man and do complaint even i go to myntra office near with the box. But they do nothing.
I want my money back.