Myntra.com Complaints & Reviews

I had placed my myntra order on 29th december. My myntra parcel supposed to contain two product. But i found there is only one item inside and the another one is missing. I immediately applied for return request for both the item but how can i get the refund for both since i received only one item. This this how you people deal with the parcels. This is the first time i m experiencing such thing. I want you to look after this delicate matter so that i can get my refund for both the items. Otherwise next time i will not buy anything from myntra. This is horrible.

They have given me a used fort collins jacket, which only god knows if its a genuine product or a fake one, now not taking it back.. The jacket has ink marks n they are blaming it on me.. I haven't removed any single tag off the jacket... Need help please they are looting me about 2100rs.
Please help me to get my money back and make them take their # jacket out of my face..
Waiting for your response sir.

I ordered on december 23rd for my products. But i received message that order is out for delivery today and still not turned up. I am getting messages regarding order delivery but i am not received my order till now and beyond that i receive message that i was not at home, but i never go out and available at home all the time. It's worst service. I have taught it's good but it turned to be worst. This is the 3rd time i am facing the same problem.

I have ordered a men's blazer from myntra.com on 25th dec. For attend a function on 8th jan. Order no. Is[protected]-6247101. When i placed order they give me delivery date of 5th jan 2018 but till 3rd jan. It is not dispatched, so i send a query to customer care and ask when my order will dispatch. No answer coming from customer care and next day on 4th jan. I seen that delivery date has been changed from 5th jan to 12th jan. So i called to customer care and ask him the reason to extend delivery date but he was giving excuses and told me that your order will be dispatch on 6th jan. And may be received to you by 8th jan or max. Upto 12th jan.
Today evening (05th jan.) when i was checking my mails, i found a cancellation mail from myntra with a reason of out of stock. No any telephonic information or text msg is send to me.
The prize of that type blazer is 3 times in local market.
If they are not able to fulfill their commitment then why they are accept order.

Please help.

I had ordered nike shoes on 21st december, during the myntra sale. On 31st december i get a message saying that the product is out for delivery but it never arrived. Again on 2nd jan i got a message saying that it'll arrive today but again nothing came. I got a call from myntra asking if i still want the product, i opted for yes. According to the app, it would come by 4th jan. So i called the customer service, which was terrible by the way. They told me that i refused to take the delivery or cancelled so they sent it back to origin. I was home on both days and i am certain nothing came to my house. Besides, i opted that i still wanted my product but still they cancelled it and conveniently blamed it on the courier boy. They said i have to place the order again. And obviously, because i ordered it during the sale, the price is way higher. I asked the customer service for a number so i can place a complaint, they never gave it me. I have come across such terrible service.

I received a call from myntra they told that you have won 50000 prize because you have shop a wildcraft bag. If you want a prize you have to shop above rs 3500 so i shop above 3500 and they told that your prize will be transfer to your bank account so you have to told your debit card number so i told my debit card number and they stolen 4000 from that card also. I want my money back otherwise i will filed a complaint in court against myntra. The fraud call numbers are [protected], [protected], [protected]. From this number i have received a fraud call.

I have ordered a black forever new dress on 22dec and it was to be delivered on 30 dec and i had to fly back out of the city on 4th, i never received that dress, i spoke to the customer care and they had no idea what to do. The dress wasn't even been shipped so i asked to change the address to mumbai but they didn't even do that, in spite of that i made arrangements for that dress to arrive out of city myself but on 5th december, myntra cancelled...

I recently purchased a dressberry multicolored a-line dress and i am disappointed with the product. The cherry colored portion in the dress lose its color each time the dress is exposed to water. If myntra is selling a product then the customer expects all products to be of top quality. Since i have worn the dress once, the tag is cut and now there is simply no other way to return the dress. I expect a compensation for the dress i can no longer wear.

Hi myntra delivered in complete product and after raising the complaint to customer care no proper action. Am not getting how to get resolve this. No customer care mail i'd and no customer care number. Stupid service in my life time i never going to order in myntra.
If this is how myntra working it will service more days against their competitors as myntra doesn't gain any trust.
They delivered just dupatta instead of complete suit that i ordered for my birthday. Am so disappointed and i paid around 2500 amount.

I booked the shoes in myntra past 13days and till date i didnt received the order. When i called and enquired then they told that it will reach tomorrow. Same wise they continued for 4 days but didnt received the order. Finally when i pressured them then they told it will reach tomorrow and shared the delivery person name as dhanaraj with mobile number which ia not working. For reference please find the receivrd mesaage from myntra

Arriving early: your order for mactree men black leather f... Is out for delivery and is expected to be delivered today by our delivery partner (Phone: [protected]).

But till now i didnt received the order. When i called today they are telling the order returned back due to unavailability of customer. I am at home and i didnt received any call even. Now they are responding that refund amount has initiated. I dont know who asked for refund. Very worst response and worst experience. Better to block these for future

Hello team,

I khushal dhawas ordered for the below 03 items with myntra, but still the products are not delivered to me.
Below are the details :
Placed on: 24 dec 2017
Order no:[protected]-7611701

Order details :
1. Naughty ninos - girls pack of 4 ankle-length leggings
2. Parx - men blue slim fit mid-rise clean look stretchable jeans
3. Enamor - dailies burgundy

All of the above 03 orders are not received to me.
Please not, i along with my family were out of town for last 05 days & i don't understand, how the product can be delivered at my home.

Thanks,
Khushal dhawas
+91-[protected]

I ordered a shapewear from myntra which i wanted to exchange. But when i went to the myntra app to request for exchange, it didn't give me that option to request for exchange. Then i reached out to support for help, they told me that the product is not available for return. Then i told them that i am asking for exchange and not return and i knew the fact that product was not eligible for return.in their app, they have not mentioned anything about the exchange of product and the only thing which was mentioned over there was "this product is not available for return". There is a difference between return and exchange. If something is not available for exchange that should be clearly mentioned on the app for the customer.
Also if we order anything from myntra and once the order is delivered, there are two options which customer has. One is exchange and the other one is return. On basis of that, i was under impression that the product is available for exchange since they have not mentioned anything about the exchange.
After multiple calls and messages also there was no action taken and they repeatedly said that the product will not be exchanged. (I have screenshots available with me as well to prove it.)
Problem is myntra advertises about their hassle-free return and exchange of product which is just a lie and fake.

Order no =[protected]-3028701... My complaint regarding this order no. Is that i have placed order on 23rd and i havnt received any of my items nor i got any msg from myntra logistic regarding my order details... Let me know when will i be receiving my order.. I got email from myntra regarding my orders that i will be receiving my order on so n so date but i havnt received till yet..

I ordered combo pack of 3 t-shirt, but when i opened the pack front of your delivery guy (Ravi patil, [protected]) then in the box i have received only 1 t-shirt, box packing was also not up to the mark. I always trust on mantra but this time i feel like i am cheated from myntra. Your packing box was damaged & that delivery boy says that i having only 1 t-shirt to deliver & i have no idea of your full order.

Sir i have ordered one item switter which tracking id is[protected] and i received only one message that it is delivered by 7 jan through ecom express but again i have no any msg when it delivered or arrived at my address nd now its show return to origin please i request you check my status nd help mee fast as possible my order i'd is...[protected]-4797403 nd my email address is - kajolkumari007. [protected]@gmail.com

Iam prathamesh bhoite i would like to tell you that iam a loyal customer of myntra but this time myntra disappointed me i had placed order and when my order was out for delivery i got msg from myntra which included the phone number of delivery boy.. When i called him he told me he will deliver the product by afternoon but he failed so i called him again and he told me he will b coming by 7pm evening and at the end of the day he said he will deliver the product next day so i gave him a chance but next day he was very arrogant and started saying jaao complaint kar lo mujhe mera salary milta hai myntra ka loss hoga mujhe kuch farak nahi padta... N then he came he delivered the product n was continuously starring at me in anger... N again d same person has to deliver my order n yet i've not received my order...
Myntra nw i feel jabong is much better than you as u dnt value the customers... I want you to take strict action against that delivery boy

Delivery boy name - chetan
Delivery boy phone no. - [protected]
Area - kandivali west
Pincode - 400067
City-mumbai

Hello
This is smeet
On 21st december i placed order on myntra of around 5000 rs.

They delivered only one item out of 5. And when i call them, they tell me your complaint has been taken so please wait for five days. Even myntra guys don’t know it’s whereabouts. It was shipping on 23rd and was suppose to get delivered by 27th dec but now it’s 4th of january andy still they don’t know where the product is. Tracking details show it is in transit. Wow since 23rd it is in transit.

Order number[protected]-1429301

Hello,
I want to bring this in notice of you that myantra should keep cool, calm and well spoken delivery man for their business. Today at airoli area of navi mumbai, delivery man named kailash vanwe showed a rude behaviour and a harsh language with me during delivery of my order. When i said i will complain at myntra office, he replied "karne ka complain, koi fark nahi padta". The issue was just that i didn't mention ground floor in my address. I was like it's okay. But he behaved like an arrogant person. I thought that i will never order anything from myntra now. I request you to please see into the issue and throw out this man from your company. Because of these types of employee customer will choose other options like amazon.
Thanks,
Saurabh

This is to bring to your notice that yesterday only 1 missed call, and i was on some other call, i called the delivery agent back 10 times in 30 seconds but he didn't receive the call and suddenly i got a message that product has been undelivered. I went to the pick up point and my product was there in front of my eyes. I was carrying card and the agent said that the machine is not working and they will bring it the next day that is today. But today when i checked it has been returned to origin.

It is very disappointing that company like myntra provides services like this. I bought the product in sale and now the price has gone up. Do you think after all this i would ever buy from myntra. I need the same product.

I ordered tommy hilfiger men charcoal analogue watch th1791157j_bbd, which was delivered yesterday on 02 jan 2018. But the warranty card of watch showed purchase date of february 2014. I have received product whose warrantry period is already over. And i dont know what to do with myntra as i'm not able to get in contact with them. So please suggest on what should i do.