Myntra.com Complaints & Reviews

I had two exchange requests: 1 jacket and 1 trouser. the delivery guy came and by mistake i handed over the jacket in exchange of trouser. The delivery guy also didn't cross check the exchange product.After realizing, I contacted the same delivery person but he said he collected the right product. After that i tried to call myntra help centers many times and mailed them alot. But no help or coordination even after 5 days of the incident.

This is my second complaint to you in 3 days
No response yet from your side and now the myntra app has also stopped working
Can anybody let me know what the hell is going on with the shipment and my refund.
No calls can be connected with the CUSTOMER CARE of myntra.
### service from myntra by taking your customers for granted.
This my last complaint regarding such issue
If anybody has time to respond do it now
Dont have time for your sorry messages
I want my refund asap

I have ordered do many sarees ondated 6/1/18 and paid rs14962.00 bycard payment. I recd one parcel on dated 10/1/18and paid amount about 4243.00byonlie payment. After opening the parcel i seen that there were sarees which i have ordered on dated 6/1/2018.&alredy paid by card payment. Also amount of order is alredy from my account. So once i have paid for my order. My order is distributed in so many parcels. Among them one parcel which i received 10/1/2018, on that parcel cod was written and payment to be made. So we can't understand what is inside. It seems to be misuse of prepaid order. Pl verify who is responsible for such negligence. Due to this how can believe for further orders. So return me as such double payment on my account as earlier.
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I placed an order on Myntra on 28th December for Rs 1, 446.90.The payment mode was through debit card.The amount was debited from my account but the order was not confirmed.I again made the payment and the order was confirmed after the amount was again deducted from my account.My order no is:[protected]-8003001 .I have already send 2 mails and tried to connect to the customer care several times.But all my attempts were in vain.They have not taken any action.They just said that the payment is struck in the payment gateway and it will be credited back within 72 hours.But nothing as such has happened till date.I am attaching a copy of my bank statement as proof.Please take necessary action asap.

Complaint regarding the order no[protected]-4260901, zima leto solid women pullover

I have not received my refund of amount rs 419.79 for zime leto solid women pullover even after 15 days of return. I am very much disappointed.
What kind of service you are providing, cause earlier i also contacted you through customer care no but even after contacting and complaint regarding it.
This is what which is not acceptable from the brand myntra.
Please return my amount as soon as possible.
Return number:[protected]

Thanks

I ordered biba layered kurta product code 1755690, delivered on 10 jan 2018.
The inner white printed anarkali as mentioned on the website has not been deliverd.
The order is incomplete without the inner it is not possible to wear this kurta. On the website it has been shown along with the inner. The inner is part of the product featueredon the website.
Resolution: please send the inner.

I ordered for jack and jones 38 size jean blue size but received 28 size jean yellow colour of jack and jones. Despite of frequent calls to customer care and sending emails no respite i am getting. I have requested for exchange since 30.12.2017. Tha delivery boy didnot pickup and exchange my 38 size jack and jones citing reasons as corresponding pickup item was rejected. I have already paid the cost. Now what should i do

I order asics shoes from myntra but i have received nike shoes instead of asics. I request return but company said that we deliver right product and don't allow me to return the product. I call many a time and email myntra regarding this issue but they have the same answer that they deliver the right one. Now i don't know what to do. Please help in regarding this.

I ordered a biba suit from myntra.. It was defected as the neck was torn. I mentioned that in exchange reason also but the courier boy didn't receive the product with the excuse that i need approval from myntra. I told i mentioned it in the reason of exchange. I tried to contact myntra but i got no response from them. As soon as i received the product and saw that i applied for exchange

I have placed an ordered (Ordered no.[protected]-7517303) on 22nd dec'2017 during the sale. The order got delayed and finally were delivered on 9th jan'2018 but the product received was completely wrong. I have ordered one pair of puma shoes and one pair of cat shoes with total amount paid 6784.05/- rs. But instead i have received a leggings worth 2000/- rs. Which was not ordered by me. I am not able to reach myntra customer care helpline number as well. Kindly refund the amount or else deliver the correct products which were ordered.

I had ordered a ucb trolley in myntra on25th dec 2017 and the expected delivery they said is 9th the cash on delivery is not applicable so i paid the cash on 28th the product was shipped to third party and till today (9th) the product is in the same status i had not received the product i contacted their services for 5 times and they are saying the same ans that the product will be delivered and 2day i asked they r saying the same will be delivered om 9th. I dont know how the product will just move from delhi to kanyakumari in just 7 hrs... Im frustrated right now plz note this and try to give the seller details while we are ordering then we can contact the seller its easy for us

Hello sir,

This is my first order from your sites, products ranges and offers are very fantastic. But product delivery to customer most worst and no word to say anything.
I had order nike women black flex 2017 rn running shoes from your sites on 25th dec 2017 (Order no
[protected]-6819703) and order delivery expected on 2jan 2018
After 2nd jan i had raised complaint for order not received with no[protected] and called your customer care and they assured to get updates on 4th jan 2017.
After 4th jan 2017 again i called up your customer service for not getting any updates and order detail.
Every time when i called up to your support number they assured me to get update within next 4 and 5 working days. But there is no assurance about the product delivery. I already paid money through credit card, can you let me know when i will received product. Almost more than 15 days over but you are not willing to deliver the product, such type of service you are giving to customer.
I hope you will consider situation and deliver the product by tomorrow.

I was trying to return '2' of my product from last 10 days and everytime the request getting cancelled. I am getting a message that mr 'pawan kumar' is going to pick it up and number provided to me is [protected] and everytime i tried to call this number its either switch off or not reachable. I am really frustrated from myntra this time and as they are not taking any action. I tried to call myntra support many time and they give the same reply that they will look into this issue but nobody is looking.
Complaint ref number:[protected]

I had placed an order
(Order no:[protected]-3107303) almost 15 days back. The expected delivery date was supposed to be 4th january. Everyday, from the 28th of december i see the same status 'shipped to delivery center'. I raised a complaint on the 3rd of january stating the same and i was assured by the 'champion' that my order would be reaching me within 5 days. Today's the fifth day now and i still see the same status. I tried to find a way to cancel the order these guys don't allow cancellations after the package is shipped. I will be traveling out of the city in a few days and now i'm sitting with my money held up and an order i think will never be reaching me.
The best thing about all this is that this was my first order from myntra and i happened to get the worst experience i could ever ask for.
I will never repeat this mistake again. I'd rather pay more for a better shopping experience elsewhere.
I need a quick resolution to this problem. Either cancel and refund my money or speed things up and deliver my order as soon as possible.

Hi myntra.com,
I had ordered soie navy & grey melange striped sleepshirt nt-31 (Order no.[protected]-9340001) on 29 dec 2017. I received the parcel today which was empty... Just one jockey wrapper inside! Don't expect such service from myntra. Have created a return request immediately, request number[protected]
Return policy says all tags should be intact, which is not applicable in my case. Called the customer care to inform my problem, but i only get redirected to automated voicemails. Seriously!? Please have a sensible "helpline" number.

Hi,

I have placed order on myntra.com website with order id:[protected]-1438401 on 22nd december and i didn't received my products till date.

I have called the support on 4th jan and the executive committed the delivery by 5th jan. I didn't received the product, so i called on 6 th. Again connected to one more executive and he committed 2 business days for the product delivery.

I waited for 2 days and called back on 8th jan @ 5:15 pm and this time they are again saying it will take sometime. And not giving any committeemen.

As customer of myntra this is very disappointing and i would like to have compensation for the same.

Dear myntra

Return is[protected]
Order is[protected]-197400

I am very disappointed by your service and your quality of product. You send me a pair of defective shoe (United colors of benetton). I have returned the parcel. And now you are sending mea sms like the product is failed in quality check, i want to asks you what kind of "quality check" you guys are doing? Have you done a quality check before delivered to customer? Even you guys are not shown the parcel at the time of delivery.
You are ruling the customer. You want to show that only you are right. You are forcing the customer.

Now you told me that "product quality failed". That is not fair.
You are giving false promises to customer that "easy return or 30 day's return policy".

I returned your parcel as i get with original tag and packing. I want my money back. Please refund asap.
Please do not harassed the customer because my time is also valuable. So please return my money.

Thank you.

I placed an order ref[protected]-7097703
This order was cancelled by myntra on the day of delivery without any update
I also sent a complaint on there site. Ut no response
It has been more than 10 days from placing an order but no response from myntra and no refund
If the stock was not available then on the first how they agreed to place an order and after 5 days they sent u an update showing your order has been cancelled
Is this a joke or what
You kept my money for 10 days without any response

I received non returnable earphones (Order no.[protected]-9985303) and i dared to buy those because i have already used it and its pretty good.

Now the earphones which i have received are not working properly, only one of the earphone is working (R) and the other has no audible sound (L). I can only hear from both if i keep the jack on certain angle, which i have to find.
I feel cheated.

Good day

I ordered few products while the sale was going on but received only two of them. I want to re order them at the previous price. The app says it has returned to origin but i received no calls during the time of delivery. Now the prices are high and i already spent a couple of hours finding and searching. The delivery guy on calling said he was sick and so was not able to deliver the products but now he says it has been shipped back to origin. I wasn’t event informed and my time got wasted i want to re order it please look after it as soon as possible