Myntra.com Complaints & Reviews

Dear sir, i am kumar varun address : 330/493 laxmi narayan road, mutthiganj allahabad make an online shopping with myntra.com for shoes. The same i was returned successfully and got confirmation received by sms from myntra that your refund process has been initiated but i didnt got the money in my account yet.
Mob: [protected]

Sms screen shot image
And order detail image attached

Dear sir,

One is your employee, his name is neeraj kumar s/o shri begraj singh lives in siddharth vihar vijay nagar ghaziabad, he is working your greater noida office.
My complain is, wo wha se kapde churaker lata hai aur apni ghar par black m bechta h aur wo apke yha se online order krke saman apne ghar mangwata hai aur uske baad apna purana saaman usme daalkar wapas apke yha phuchata h, mera koi makshad btane ka pr as woman m apko bta rhi hu, aur wo sirf 10th passed hai. Dekhe aur isper action le.

Regards
Manisha pandey

What type of online shopping yar this is not even single person doing there job correctly myntra worst experience of mine shopping in this thirdclass website heavy delay in delivery time and now ordered for return request still not picked up the product it's been 6 days already when i get my refund amt and ordered fila joggers that also not received till now heavy delay in delivery time also take another 20days in delivery time what kind of service this is yar really dissatisfied by you guys lost all interest in this online shopping

I placed an order (Gift) on[protected] which was expected to delivered by[protected]. Unfortunately delivery got delayed to next week from the expected delivery date.
I had a hours of conversations with the myntra's executive as well as supervisors. They assured me to get delivery by[protected]. It's been 23 days, i haven't get any intimation on my product.
On[protected] it's received to my nearby myntra hub. I don't know why they are taking so much time to deliver product which is few kms from their hub.

Myntra has not refunded in my account after i returned the products about 15 days ago. I also called them several times... They are saying that we have transferd the money but there is nothing been credited in my account though i have given the full details of my account correctly.. Even myntra have not sent me an mail on refunding... Please check this and sort it out.. Myntra is not refunding on time

I ordered a watch on december 22nd 2017 and dispatched on 30th december only. I ask why it can't be dispatched many times to myntra customer care and say "it will be dispatch by tomorrow" (They said this everyday i. E 26, 27, 28, 29 of dates). I'm in a very serious emergency because i ordered this while i was in bangalore and i have to go to my country.
Can myntra be please hurry up in another time?

Mitali shinde
Tel: [protected]

The delivery boy didn’t call even a single time... And now the order status is showing that it is returned to origin... The order number is
[protected]-3964301

When i called on the number provided... He didn’t recieve the call and when received his wife spoke on the call saying that he forgot his cellphone at home.
I am very disappointed about myntra now.
Please see if i could get my order still.
I won’t shop on myntra henceforth if this continues and i don’t get my orders delivered.
Please talk to the delivery boy and ask him not to be so careless.
There’s also one more order placed and it shows that it is out for delivery but no call is coming from the delivery boy still... I think that order will also get returned to origin.
Please contact him asap... And get me delivered both the orders.
The contact number provided by myntra of the delivery boy is :
Tel: [protected]

I hope your customer care services look after this and help me out.

I've order mash&harbour men navy sneaker and also i have done the payment in online process but i get no sms & mail till day 3 and atlast icame to know that my address was unservice area so i cancelled my order on 28th of dec 2017. So how and when can i get back my money... My order no. Is:[protected]-7325201
Plis look into my case also.
Thank you

Dear myntra,

Is this the services and products you guys are delivering. It been one day since i have been expecting your call regarding wrong order delivery but unfortunately i didnt receive any of your calls and reply.

Note:- i have order fossile smart watch where i received wrong order. I need urgent replacement as i have to gift that product.

Do the needful on urgent basis.

Order no.[protected]-3998101
Placed on: 22 dec 2017

Thanks & regards!

Ravi verma
[protected]

Hi, i had ordered watch for my dear one on 22/12/2017. The initial date of delivery was 27/12/2017. When i did not get any update, i called the helpline. I was asked to wait another 2days. After which i called again asking about the status of shipment. I was given no assurance that my product will be delivered on time. Again i have been asked to wait for 2 days. If not i will have to cancel the order. This is my first time i ever ordered in mytra. I guess it will be my last time. This is my worst experience till date. I still have not got any information about the dispatch of my product. My order id # is 106577476396031265501

Hello? Few months back i added 5 e-gift cards worth 1k each to my myntra account.
I bought a nike bag and puma shoe using my myntra wallet money (It costed me around 4k)

After that i stopped using myntra for many months (3-4)
Just few days back i realized there must be some balance in my myntra wallet? And when i checked it? I found 0 balance

Also when i checked orders it showed me no order (Maybe because it gets cleared after every 6months)

Now?? Myntra is doing fraud
If not? I just wanna ask
(E-gift card no. Is given in pic below)
Where these e-gift coupons were added?? To which account
(They were added to my account - [protected]@gmail.com)
Tell us all the transactions? How come my wallet is zero

And?? Tell us how they were used?? Where all balance is?
Please help

I had ordered for invictus men semi formal shoes, order no.[protected]-3853101, and the same was reveived on 17 dec 2017. But sorry to say that the said shoes used for only 2 days the leather from inside the shoes peeled off. I have attached the photos of the same.
Request you to please look into this.
This is the very bad experience had with myntra.
Regards,

I purchased a vero moda solid bikers jacket (Order no.[protected]-1095401) from myntra during their eors sale. The sale started at midnight on 22nd december, 2017. It is to be noted that the order for the same was placed on 22nd december, 2017. The jacket was on a discounted price of rs 2469. The real price of the jacket is rs 4899. The above mentioned order was scheduled to be delivered on 26th december, 2017. However the same product was not shipped by myntra till 25th december. Consequently, i called myntra's customer care and informed them regarding the same. They assured me that the product will be shipped and delivered to me within three working days. But today on 27th december, 2017 i receive a mail from myntra cancelling my order and the reason stated was lost in transit. The reason in itself sounds absurd as such carelessness by a reputed online service provider 'myntra' is not justified. Their service in this case was utterly disappointing as they made me wait for 5 days and then sent me a cancellation mail. The jacket was on a discounted price during eors sale, which i bought and now the sale is over the same will be sold at its original price. The main concern of consumer is that order was placed at the earliest as soon as the sale commenced which was duly confirmed by myntra. If they didn't wanted to sell the product at discounted price then why did they advertise it.

Prayer:
Kindly, direct myntra to deliver the same product at the earliest and on the same price along with the compensation as may deem fit.

Regards
Ayush sonker

Sir... I had ordered reebok tracksuit from myntra on 22nd december and i received my order on 26th december... After getting my order i came to know that suit is missed from the order means i got only track pant... Its the case of fraud by myntra.. When i got my order it is properly sealed too... I have a cctv recording too.. But when i complaint to customer care of myntra they were properly reacting to my query

My name is deepti and this is to alert everyone who pays myntra blindly through net banking or credit/debit cards while placing orders and believes that complete product will be delivered by time.

Instead we should chose for cod option and pay only after confirming if the complete items in the order are delivered or not.

Though i have been a frequent buyer for myntra, still i am writing this after experiencing the issue for the second time.

I had placed an order#[protected]-8736501 for "arrow navy tailored fit mens single breasted formal suit" on 22nd dec 2018. The product was delivered today on 26th dec but incomplete.
It did not have the pants. As soon as we opened it and found the pants not to be there, i raised a complaint on customer care which they assured that it would be resolved asap.
After some time i got a reply which says "upon reviewing your case, we see that the product was shipped post stringent quality check. Hence we would not be able to provide refund for missing item".

This reply boiled me up to the core as shipping the product does ensures that it would be delivered in same condition. This is 7100 rs product and myntra should value customer's money.

How we would believe that it was shipped witn pants or without pants. There is definately something wrong in the warehouse from where the items are shipped or iether with the delivery.

I had ordered products worth 40k on the same day and myntra thinks that i am trying to lie about a pant. Is this the value what company gives to thier elite and regular customers.

2-3 months back i had the similar issue with order #[protected]-6492203, biba layered embroidered kurta/pallazo set where i did not get the dupatta and layered sheer woven kurta jacket which was eventually refunded after raising the complaint.

I want either the missing item to be delivered or refund of my complete amount. If i do not get my whole amount refunded then i will sue myntra till consume court.

Myntra is advertising easy return proceed... How true is this?
- myntra as a company is great
- however there is an issue with the return process. I am not writing here on my first experience. This is the second time and i had the same issue with the return/ exchange.
The myntra logistics team in visakhapatnam have advised that they will call the customer once and if they do not answer they will not come for delivery or pick-up of the product.
I was amazed 1 call can be missed by any one for any reason.
Really sad service

I had purchases a blazer from Myntra .com on 23 Nov 2017 . Due to quality issues I returned the blazer after 3 days of delivery as they have 30 days return policy . Since then I'm waiting for refund, I talked to them on phone but they aren't responding. They told me that they have already initiated refund and I need to call state bank of India or to call their customer care . I did visit the bank and called sbi toll free number but they said it's the responsibility of the bank through which they have initiated refund and they advised me to talk to Myntra customer care and ask them to resolve the issue . I talked to Myntra customer but they're not helping .they keep saying that we have initiated refund but i haven't received any refund.

Hi, i ordered 3 product out of which one product didn't come as there is a box and product name and no. Is written but the box was empty and opened. I received my parcel on 26th dec 2017 and it was ordered on 22nd of december.
Order no.[protected]-6746801
I want to claim new product as everyone believes that myntra would never do that but this has really shocked me

Heavy delay in delivery timings ordered many clothes from this useless myntra shopping but still not got single thing never expected from myntra that too much of delay in delivery time simply showing the ads about fast delivery and all, but it is not like that u not get the product on time if any function are there i suggest u guys simply buy the clothes in shop only don't trust this fake myntra bcz they delay too much in delivering the product still not got single product after reading this atleast make sure that the products reach on time and stop showing the ad abt fast delivery

I was trying to place an order with myntra.com through their app on 21st december 2017 and i was making the payment through net-banking of rs 2480. Due to some technical issue money got debited from my sbi account but no order was placed with myntra. Myntra denies having received the money but my payment has been made. Haven't received any confirmation of refund from myntras side eventhough i keep calling their customer care. This is very frustrating.