Myntra.com Complaints & Reviews

Dear
I have purchased one pair of mochi brand shoe from myntra in september 2017 after 2 month upper leather of shoe get damaged. I have book my complained with myntra but these people are not resolved my issue & says talk to mochi customer service. I have talked mochi as well they says talk to myntra. Again i talked with myntra team they says sorry to me then i talked again with mochi customer service and today (25/1/2018) they suggest me to go to mochi store. But my complained still unresolved. Please help

I ordered some clothes and received something which is nowhere near to what i ordered (It is used and looks old). On return its saying they can not pick up from mentioned pincode and not allowing me change pincode for pickup.
From same pincode (411057) other people are returning stuff.
This is pure cheating and fraud.
First send wrong products and then customer should take pain to go to courier office and return them.
If i have to so this then i do not have to online shopping.
This is first time i ordered online and never gonna do that again.
#myntra #cheaters

I had noticed a hole near the stitching above the chest side... But my bad luck i had not noticed instantly received the item and noticed it my elder brother when i wear it at the day end... I mean i had used it for a day and lost the tag also but i have the received bill attach on the cover...

Kindly give a proper justice, why defective items are sent to us with out proper verification by the company from their side.

Company will not accept it if return... And also i can not declair that it is unused.

Please resolve it at the earliest.

Chapadhari Mishra

Kind attention my complaint no is[protected] i have ordered 3 watches
From myntra out of which 1 was found defective. I am sending the clear picture of the watch box and everything you can have a look my watch is under 30 days return policy and as well as 1 year warranty and now none is given to me please take some action otherwise i have no option to go to court and complaint.
Sent from my iphone
[protected]

My order elegant arts and frame was a gift to my family. I paid money online however delivery boy asked for cash of same amount from my family. How on earth you guys do the business by exploiting customers.
I want my money back to my account as your delivery boy took the cash. Why should i pay twice for same product.
An early revert will be appreciated.

I had ordered a sleevless wildcraft mens jacket from myntra but than i found it damaged so i requested return request and return it by self shipment on 6december 2017 by india post. I kept on tracking the package and found it has been delivered to them on 11december 2017 but they are denying that it has been delivered to them and are not refunding my 1600rs. Kindly help me please as this amount is not a small amount for me.

Order #[protected]-5973203

Check the details of the order i've mentioned above.
The pickup for the order was made on 8th january. Today is 23th january. It has been 15 days but nobody came to pick up that product.
And the pick up request was declined on 23rd january. When i asked for the reason, she told me it was a system error. So i've to create one return request again.
I had called so many time but haven't received any satisfactory answers yet.
If you are unable to arrange pick up, provide me my refund.
I'm very unsatisfied with the service myntra is providing.

I have purchased levi's sweat shirt and mango's cardigan which both the total is 2850/-. As i returned it because it didn't fit me and i very much felt the product was of poor quality. After few days, i got mailed from myntra has initiated my cash back in the process in next 3 to 5 business days i will be credited. But almost over 20 days i didn't got my refund yet. So i contacted myntra and told me to talked to issued bank with the arn number. When i approached my issued bank sbi they said they cannot help with this one. This one is not liable to them they sheerly ask me to talk back to myntra as they are the responsible for this cause. Gawd m helpless and i feel so annoyed. Can anyone help me who should i approach? I really need my money back... Myntra has really disappointed. Won't shop online anymore. Feels #

Wtf is wrong with the Myntra!! I paid huge amount with very high expectation of the product(John players) casual leather jacket to be in good condition and shape but ###, there was a part where it was torn apart and at first I couldn’t able to notice that so unfortunately I was very happy with the product and I loose the tag and so the next day I wear the jacket and went out for a meeting, at the service I found out that the Myntra just sent me a product that was rejected one. Seriously!! Why did Myntra to be so mean to their customers? Please don’t be a ### dick next time and now I have to keep on wearing that rejected jacket for at least some years as I can’t able to exchange or get refund now . Damn it .

I order from myntra.com one shirt of rs, 944/- he send me t-shirt of rs, 544/- after that i return that product and order same shirt & one more shirt total amount 2350/- he send again wrong item pant only one pic then i ask for return again he asking for two pic now how can we give two pic when i got only one pic, myntra company totally cheater online side, i want my money back please help me to back my money for myntra.com. [protected]

Hello,

I have order product in offer time but they cancelled the order and refund the money, and again selling same product with higher price.
If myntra not able to sell the produce on given offrer then they have to stop making such offers/discounts, they making people fool. Aslo they negative inpact about there trust availability offers and customer satisfaction.
If they not able to provide the product then they have to compensate it. And the products is available then they have to deliver the product on given commitment.

Thanks,
Harshavardhan

Dear team,

Yesterday i have received from this no:[protected] (Myntra), they told me you are selecting our lucky drawer customer against your order made on 28th oct 2017, and they also verify my address. After that they told me to purchase rs.4000 for calming ur prizes. After 1st transcation they told me you won rs.75000, but you have to pay gst 10% so we have deducted rs.8000 from your account and rs.500 we refund to you. Then he told me as per myntra policy we have to deducted rs.5000 from your account.
Total amount deducted from my account is rs.17311. Now they don't give my money. Everybody trust on myntra but how could u share our order details and address to other's.

I have received call from this no:[protected]/[protected] / [protected]

Regards,

Tanmayee swain

I returned the order on 12 january. Its status was picked up and after 2 days it changed to return received. And once the return is received the refund is initiated. But these people are not inititating my refund. I called them multiple times, tweeted them but they have just one answer it has not yet been received at the warehouse. I ask why are they lying? If it has not been received why would my status have been updated from picked up to received?

I need my refund asap. I need a compensation from such fraud companies.. They have really poor customer service.

This complaint against myntra.com, first he delivered wrong product then i returned the product that time i order for men black & navy blue regular fit checked reversible casual shirt size: 40, and company send small size t-shirt, after that i return and order same shirt and one more shirt men green & khaki slim fit brushed checks casual shirt size : 40 and then mynra.com send me one single packet of 01 pic trouser, after that i again request to refund my money in my bank account, they asking for two product now how can i return 02 pics when i got only 01 pic, this is clearly cheating with costumer, two times mistakes from myntra.com side and after that he also not refunding my money,
My order no detail : placed on: 13 jan 2018
Order no:[protected]-3334403
Total amount: 2, 350.12

Updates sent to:
[protected]
[protected]@gmail.com
Shipping address:
Sanjay gaikwad
Aquarius resort khirid vasti gorhe budruk near khadakwasala dam sinhgad road
Near diat girinagar,, pune, - 411025
Payment mode:
Cash on delivery | myntra credit
Roadster
Men green & khaki slim fit brushed checks casual shirt size: 40 | qty: 1
1, 175.06
Return request placed
Please note: your return request placed. Please check your email for details.
Other item in this order
Roadster
Men black & navy blue regular fit checked reversible casual shirt size: 40 | qty: 1
1, 175.06
Return picked up/received

Sir mera naam priti hai me delhi me rehti hu mene nov 2016 me myntra memory game play kiya tha aur mera score 1 crore se upper tha aur jab mene mene is game ke result ke bare me costomer care me bat ki to wo aisa koi bhi game nahi hai aisa bol rahe hai oehle company ne apni is game k through publicity karvai aur ab prize dene se mana kar rahe hai aur ye bol rahe hai aisa koi game tha hi nahi ap plz company k agaist strict action lijiye aur mera is matter ko solve kijiye company ne mere sath bohot badi cheating ki hai sir mene apko isse related proof send kar diye hai ap plz company ke against scrict lijiye

Hi, your item red chief men black & grey colourblocked derby casual shoes (Return no. :[protected] is expected to be picked up today by our associate pukar singh 2 (Ph no. : [protected]). Please keep it ready in an unsealed packet. 2 day i waiting but nobody comes to pickup the product i send massage social media and myntra team replay waiting dey end and today 19/01/2018 i wetting full day last time team myntra tell me pickup failed what is this today 19/01/2018 my full day west still nobody come to pickup

Sir i have put my return request 2 weeks before and i have received two mails for the confirmation of about return that one is going to pick up the item on 16 and 17 jan 2018. But till now no one has came. And your respective associates are not interested to talk either. This is not acceptable from such a reputed company.
Kindly make my return as quick as possible. I have been facing the troubles for the past 1 week and no one from your company is able to atleast ready to listen me.
Given below are the required details.

Return number:[protected]

Refund amount: rs. 1007.37

Associate mobile no.: [protected]

Please immediately arrange to pickup the nonworking product supplied by you
And arrange for refund
Thanks
Arun khatwani
Mail sent
From: khatwani fateh
To: myntra support - do not reply mail
Date: tue, jan 9, 2018 at 12:21 pm
Subject: re: return due to not working[protected]
Mailed-by: gmail.com
:

I have booked two shoes, one is men navy & brown colour & another one is blur sneakers o 6th jan 2018.
The actual delivery date is 13th jan. It is showing by 12th it is received to kukatpally myntra. But still there is no updates
I have raised complaints nearly 4 times but not received the product till now.
I have worst experience with this. Please resolve my issue.
Regards,
Appaji.
[protected].
[protected]@gmail.com

Sir my name is priti i am resident of delhi, i played a game that game name is "memory game" this game is organised by myntra app on november 2016. I won won this game by more then 1 crore points, myntra customer care informed that they give result by march 2017, in last company postpone the result again and again, now myntra company says that there is no game in name of "memory game".
Myntra app raise their marketing through this game now they want to escape to give price money.