Myntra.com Complaints & Reviews

I have ordered item from myntra.com with delivery tracking code[protected]. On 27 nov i got message for delivery of 3 items but it is not delivered to me. Your sales executive contacted me and asked to collect items. Then i told him to deliver at my place and he denied and again asked to collect from his home/delivery point. Later i got message that 03 items are delivered whereas items yet to be delivered. Kindly take corrective action and let us not to disappoint as this type of causual attitude is common at this location.
Thanking you.

I ordered product from myntra they stateted it will be delivered by 26/11/2017 still product is showing as out for delivery dated 27/11/2017 and the delivery person does not respond to phone calls i have called him for more 20 times i guess he is the most busy person in world. If they cannot provide a satisfying service this service does not make any sence.

I still have not received my refund despite my email a few days ago from this email id - [protected]@gmail.com - about the debiting of rs. 1500 from my bank account despite the order for mac mehr matte lipstick not getting placed. This is extremely infuriating and i demand the return of my money (Which was promised within 72 hours but never showed up) immediately. Such customer care is pathetic, at best.

Recently i have purchased 3 items in a single order, and payment processed as belo.
Total amount:3523
Paid with gift card: 1821
Myntra loyalty points: 200
With my credit card: 1501

In three items i have returned 1 items costs 1039.49 rs inr.
Myntra processed return request and returned money as below
450rs to credit card
650rs to gift card.

When i paid 1500 which greater that 1039, why myntra not returning my 1039 rs to my account.
When i call customer care, they say only myntra such a beautiful billing system to cheat customers.

Order no:[protected]-4374701 | myntra.com

I had placed an order for puma reef navy blue shoes but received some local shoes of different make and color. Immediately i contacted myntra support who replied the same day that they cannot accept the request since they had sent correct product.

I created a return and on the 24th of november 2017, the product was pickup up by mr. Chiranjeet goswami (Myntra logistics). Before pickup, i had called myntra and the executive assured me that the pickup guy is from mytra itself.

Since the pickup guy did not provide any receipt, i messaged myntra on twitter to which they replied not to worry the product has been picked up and i would be getting the refund.

To surprise me the next very day i received an email from myntra stating return request declined because correct product had been sent as per them.

I did not receive the product which i ordered for hence i returned the same. Myntra support repeatedly claims that they had sent correct product. I had not received puma branded shoes from their end.

I expected genuine puma from myntra which i did not get. I had not received correct product and thats the only point i am stating here. I want my money back from these fraudsters. I cannot afford to pay 1800 bucks for some cheap non branded shoes.

Attached are the shoes which were delivered by myntra along the emails and messages from myntra.

Recieved a call from myntra promotions department and they asked me to purchase product worth 4500/- share the product code so that they can place the order on behalf of me and then during payment i paid through paytm wallet and after that they said u've won 75k. Their contact no is[protected]. Is it authentic or fake. They also hacked my myntra account.

Order number:[protected]-4898601
Received on: wed, 17 may

I have ordered for lee copper leather sandal but in turn received rexene sandal, which i wore in hurry considering that it will be original leather.

On using it i found it was very uncomfortable and heavy to wear moreover itching at the back of my foot. I thought being the new sandal it has itched but the second time also it itched my foot.

Pl advise what to do with this type of product at myntra. I have just wasted my money by purchasing online.

I bought 1 suit set from www.mantra.com website online of biba brand and biba is no doubt a very good, reputed company and i was really a great fan of their products but my last experience is veryyyyyy verryyyyy bad about their product actually what happened recently i bought 1 suit set cost is 4k+ and after very very less time using it became split and tear at both sides
: (: (And not even one time it is washed yet and now will never ever again buy anything from biba brand and friends! I'll not recommend to any of you to go for biba as well as providing bad quality products by www.myntra.com and after informing about the issue and providing the full details they are not providing proper solution, so i would like to inform everyone just be aware before buying anything from www.myntra.com

I recieved a call from myntra promotions department and they asked me to purchase product worth 3500/- and share the product code so that they can place the order on behalf of me and then during payment i paid through paytm wallet and after that they said u've won 15k and i'll be recieving a call from accounts department for this after 2hrs. But i recieved no such call later and now the number is non existing. The number to which i paid is [protected] and the no from which i recieved the call [protected]..

I placed an order no 106294443912555239803 and found out that that the ecom express guys kept on annoying me and called me thrice and they were like we have your parcel and collect it from our shop amd everytime they gave lame reasons like we don’t have delivery guys and we get new stock for delivery in the evening so can’t deliver in the evening and were like collect it from office else they’ll not deliver and return which is really pathetic from myntra delivery ecom express and i need myntra to take action against such pathetic services

I recently did shopping on myntra online. I got a message as below :
—
"dear sir congratulation
You are product order myntra company at online sopping tv show
Your name to open the lucky drw tata safari 1260000
The charge of your registration service pay
This is valid for today please call toll free.[protected] mob [protected]"
—
Is this a genuine message?

I have purchased a sneaker on 12th of Nov from myntra.com . I try it for only 1 time and i am not comfortable with the shoes and i registered to the return the shoes . On 21th of Nov the delivery boy came and said that it cannot be returned bcoz it is used and said that call to customer care and you can return it then i called to customer care but after our conversation the customer care executive said that i will put a complain and the shoes will be returned. After some time a mail came in which it is written that we cannot return it sorry. I said to customer care that without any try how can i find it is comfortable or not the fabric is good or not . But they are not returning it. So, please help me out.

Invoice and shoes image is attached

I ordered a pair of noise's headwears on 15th november, but after the delivery, while i was unpacking it, i found that there was only one headwear instead of two. So i requested myntra to exchange the package, and they initiated the process on 21 november. Today the delivery boy came and he said that a myntra representative has told him that the original package consisted of two headwears, which is a total lie. So please consider my request to exchange or return my product as soon as possible.

-I had purchased leather jacket with respect to following Order:[protected]-9454003, Item code: 1469213, there were other items purchased in same order as well with total amount of Rs. 10849 /- dated 20th September
-Since I didn't like the leather jacket I had returned it and refund of Rs. 7482.41 was initiated by Myntra on 4th Oct with Return ID:[protected] | Reference: [protected]
-After waiting for more than 10 days, I reached out to Myntra Customer care with respect to ticket number[protected] /[protected], they initially said to reach out to my Bank and I did, But Bank said my initial payment was via IMPS transfer and requested to check with Myntra for the refund mode if its NEFT or IMPS, If NEFT then share UTR number and if IMPS then Myntra has to rectify the issue from their end.
- After re-checking with Myntra, I realized they have transferred the money to some SBI account which I am unaware of and I had used my Citibank account for initial payment. I shared my bank statement to Myntra which confirmed my initial payment but no refund. However, Myntra is not ready to rectify this issue.

I expecting refund of Rs. 7482.41 from Myntra, Which I have not received till date and feel cheated here by Myntra.

Some of the Mail communication with Myntra and my Initial Payment to Myntra is attached.

Why do you block my phone pe cash? I am trying to use the amount on shopping, but you have blocked my account.
These days myntra has become insicesere and problematic.
Customercare phone numbers are not working.
There should have been space to communicate with the customers.
Moreove, r since three years, we have very weak network signal which prolongs our stay with the media wasting our health and time.

Dear sir/ madam, my order number is[protected]-2585403 dated 13th nov 17 and my invoice number is [protected] dated 15th nov 17.

My tax invoice reflects an amount of rs 622.00 after adjustment of a loyalty credit of rs 69.17. However the courier company demanded rs 691.00 which is the amount paid on the buyers address / sellers name side of the document. Since my wife was alone at home she paid the extra amount of rs 69.00.

I would like a refund of this amount. Kindly advise how you intend to reimburse me. I await your kind confirmation of the same.
Thanks

Pradeep sanzgiri - mobile [protected]

Plz solve my problem were r u u don't reply my answer plz help me this company chit me mujhe call kake bola aap lucky customer ho aap bumper prize jijtte ho bas aapko 4000 ki shopping or karni hai per product book hm log karenge bas aap product ka code hame pata de n online payment ker de maine waisa hi kiya or aub wo phone switch off bata raha hai maine payment paytm k jariye kiya tha uska number hi mere pass plz solv my problem 4116 rupey mai ne send kiya hai plz solve

I have placed a order for sunglasses on november 6 2017 and the expected date of delivery was november 10/2017. But the product was not delivered on the expectated date of delivery, so i raised a complaint through customer care. The complaint reference number is[protected]. I was promised that the product would be delivered within 5 working days. The dead line was 17th november 2017. I repeatedly called their customer care on 17th and asked for the product, i was promised that the product will get delivered by the end of the day. Later in the evening i called again and was connected to their superior named ms. Latha, and she said that they haven’t received any update on the product, so she asked me to wait again.. Since i said no, she asked me to cancel the product and place a fresh order. But i was made to wait for so many days by giving false promises.

I have placed an exchange order[protected]-7240801) for the roadster shoes that i had ordered on (8th nov 17). Since yesterday, i have been receiving messages that the order is out for delivery. However when i contact the delivery person, he is saying that he doesn't have the product to be delivered. How am i getting the messages, when the person doesn't have the product. Eventually, in the evening i get a mail saying that the attempt for delivery has failed.

Today also i got message - "your shipment is out for delivery" in 1 min again i got message "exchange order undelivered". (Attached is the proof which i have got message from myntra) you can see the timings. I am really frustrated with this logistics. If they are not able to handle they should shut down this online services.
Regards,
Sohan
[protected]

Hi all

this website is sell fake chikankaro kurta.. do not buy.. i purchase for my wife and she tell is made by machine and not real chikankari kurta and got angry.. do not buy fake products from myntra.. i buy saadgi chikankari kurta and it is compleately made by machine and also very very bad embroidery and very high price 990 i buy.. do get cheated by the name chikankari and request not to mislead their customer and i will not buy online agaiin for my wife..