Myntra.com Complaints & Reviews

In the past, i have been able to order by Cash on D elivery without any problem but now, it seems there is a limit of only 200-1500. Because of this, i can't buy anymore. Forcing us to pay online is a problem because when our product does not arrive/cancel and we need our money back as soon as possible which we hardly recieve our money back on time.So, Change that limit please. That is the most stupid move done by myntra ever.

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Vîshàl Kàthuriá

from Patiala, Punjab

Sep 7, 2017

Bought roadster shoes from Myntra on 24th august..In one month it get defected..the upper p.u was of poorest quality..Not in the position to wear. Worst response from Myntra customer care executive..

ordering of product - Comment #2843253 - Image #0

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Dear myntra, we the people of area of pin 781003 are suffering from a major problem. Maximum of my friends and me buy maximum things online especially from myntra. Bug nowadays your myntra is showing that there is no cod in this area of pin 781003 due to which online buyers are huge trouble. So please solve this issue as soon as possible.. Thank you.. Pallabi das,, silpukhuri,, guwahati assam... Pin 781003

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Anju_vis

from Bengaluru, Karnataka

Sep 6, 2017

Myntra.com — product delivery issues

Myntra showed that there is delivery in my pin code, so i ordered an item. But the delivery person called and told me that he cant deliver the item in my doorstep. Why can't myntra deliver products in those pin codes which they were positive about in their website under delivery??

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Hanuk Pegu

from Imphal, Manipur

Sep 28, 2019

Worst app as it can't provide cod like other online shopping apps😡😡😡

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Address: Jind, Haryana, 126116

I ordered some items from myntra online with ordered id[protected]-5919403. I received my order on 27th aug 2017 and it was delivered through e-kart and found that one saree was damaged. I talked to customer care on number provided on their site [protected] at the same time and since 27 aug 2017 i have generated return requests 4 times. Each time the person comes to pick the order but refuses to do so saying the product is damage. I have talked to customer care 5-6 times and on 02 sep 2017 i talked to the seniors of myntra and they assured me that this time your pick will be done definitelybut today on 03.09.2017 and on 04.09.2017 the same thing happened. The person from e-kart refused to pick up the packet. At the same time i called to customer care for confirmation but they did not confirm anything and that boy went back and myntra staff gave me assurity 5th time that this time your packet will be collected. They are harassing me a lot and doing nothing.

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There is no serial number on product package hence courier company was not able to complete the process. Please take necessary steps. Do contact the respective courier company so that it will be easy for completing the exchange.
There are two products, two foot wears - one from kielz and other from shoetopia
Also when i received my courier it was not in good condition. Package was slightly disassembled.

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F

Frzkhn

from Chennai, Tamil Nadu

Sep 4, 2017

I received defective product from Myntra and i requested several times to Exchange the product but they declined my request saying that product was shipped from our end post proper quality check. I have uploaded that post proper quality check product image in it. Its very big remarks from customer side with your service. Appreciated keep it up.

issue while exchanging footwear - Comment #2839506 - Image #0

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Address: 411018

Website: Myntra

I was delivered wrong product and when i wanted to return it, it was told to me that it cannot be picked up by the delivery guys so i had to personally courier it (Which also i had to pay).
Now the product has been declined for a return and has been sent back to me.
Please look into the matter and give me my money back.
Order number :[protected]-4246103

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JUNISE KAMAL

from Coimbatore, Tamil Nadu

Sep 1, 2017

I had placed an order for zakk smart watch.The product reached here and its not working.The product is damaged.But it cannot be returned or exchanged as per policy.What to do with that damaged product?Lose trust on myntra👎🏽 I expect a postive response.

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Address: North 24 Parganas, West Bengal, 700136

Website: www.myntra.com

I have ordered a puma unisex lime green & navy odius dp flip-flops, my order number is[protected]-5055701
And a highlander blue slim fit denim shirt (Courier name:ee)
Order number[protected]-5055701 (Which not yet deivered)

When i odered both the product then the price for the puma flipflops was showing 494.89 inr whereas today when the flip flop was delivered to me the percel boy colledted 643 rs from me.

I ordered both the product together so no shipping charge need to pay, now my question is why this products are been delivered seperately with curier charges?

This is really very annoying situation for me after being that old customer with myntra.

Another thing is that the deliver boy doesnt have the card vebding machine wuth him, it was difficult for me to pay him by cash.

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Website: myntra.com

I have created a return request long back no one has come here for the pick up... No updates about it... So i want to know when the pick up will be done... Email :[protected]@yahoo.com i have called almost 10 times no details about the complaint is send to my email at all... Thats really bad on side of myntra.. I want it to be picked up as soon as possible... I never had such a bad experience with myntra before the pick up should have besn done immediately after 2 days of generation... I dont know whats the other way to complaint to myntra... Very bad experience

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Address: Thane, Maharashtra, 401105

Website: Myntra

I have ordered ether women pink solid regular top product code: 1303135 i requested myntra for exchange, later they sent me an email that no exchange is available because of no size available, after making several calls i was assured that they will arrange for a pickup and refund, till date there isnt any response from the team, this is the worst of myntra what am facing.

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Miloko Nobeng

from Delhi, Delhi

Sep 1, 2017

Order no.[protected]-3490103
I ordered a watch on 16 August. Delivery status has not been updated since 18 August, plz update... It's for my sister ... It is shown that it was sent to the delivery center bangalore bt it is mentioned wether they received it or not...

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Address: 400067

I received just one call around 10 am saying there was a tire puncture. After waiting for 6 hours when no one turned up, i called on the number. The reasoning was:
1) tire puncture
2) we went to sector 6 whereas, the address clearly mentioned sector 7 alongwith the landmark (And in worst situation there was a contact number which was dailed around 10 am)
3) we forgot to carry the parcel

Top of it when we said we will complaint very confidently the reply was 'go ahead' awesome attitude myntra..

Which one of these is true please teach your staff to be honest this will only destroy myntra's reputation.

May 21, 2019

Complaint marked as Resolved

The parcel was delivered on the same day after the complaint was taken forward

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Nileshkanti Chakraborty

from Kolkata, West Bengal

Sep 1, 2017

I Have just booked a Reebok running shoe size 9 and paid by netbanking through SBI and my account has been debited Rs.1698.72 in favour of Myntra Design Pvt. Ltd. But in the order list it has not been reflected. Pl. Give me your views to resolve the issue.

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Address: Kolkata, West Bengal, 700156

Website: Myntra.com

I have returned an item (Roadster fast & furious jeans, size-34) on 16th july 2017. The return was accepted but the amount (Rs.965) is still not credited to my sbi bank account. I contacted myntra support. They told me that the refund was processed on 19th july 2017. They also provided me a bank referrence number[protected]. Then i contacted sbi support & also visited my home branch. The officials clarified me that no amount was credited on 19th july by myntra to my account.
Please look into this matter & do credit the refund amount to my account.

Regards,
Arijit paul
[protected]@gmail.com
[protected]

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Ajeesh Aji

from Basavana Bagevadi, Karnataka

Aug 31, 2017

I brought a pair of hrx shoes, and it was already used while i recieved it, and when i returned the product they send it back to me and no refund was initiated. Fix my issue. I want my money back or else i m gonna take this to the consumer court.

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Address: 273015

Hello sir/madam,

My name is khushboo vishen. I made a request for return order on sunday but the ekart wish master still did not pick my return item. My return no. Is[protected]. The main reason is to return this item is poor quality, the material is not good and it is also very different from show image of that product. So i wish to return it.

Please help me as soon as possible.

Regards:
Khushboo vishen
[protected]

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ਸੰਧੂ ਹਰਵੀਰ

from Barnala, Punjab

Aug 30, 2017

I have purchased watch in july and i had wear it for 5-6 times now i saw the strip is start damaging please find solution for my problem

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I had requested for the return of a product (Akkriti top by pantaloons) which was picked up more than a month back (15/7/17). But i havent received the refund yet. I have contacted the staff at myntra via phone calls... Thrice... And wrote multiple emails to them as well. They had confirmed that the product has already reached the seller and that my refund would ve processed soon... It was on 20/21 august i guess. But i havent yet received my refund back and they just email me asking to wait for another few days without making any progress whatsoever. Please look into this issue asap. It causes too much of inconvenience for the customers and make us dubious about choosing myntra for ordering anything. Please resolve my issue.

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Address: Khordha, Odisha, 751009

I had given my return request on 23rd. My return request number is[protected].. Product was supposed to picked up before 26th but till now nobody has contacted me for pick up. I have heard so many good things about myntra but now i'm experiencing the most poor service. My pick up has not been assigned to anyone so that i can get a contact details of a person.

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Address: Ajmer, Rajasthan, 305001

We have been caused with so much of inconvenience becoz of this product we wanted to gift this product but the vendor is not at all responsible and so as the myntra firstly they cancelled the order wihout informing us.. And now when we have placed another order there is no response please provide proper information so that we are aware about the product...
This irresponsible behaviour by vendor and myntra is not acceptable...

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Address: 160034

I want to place some orders but after completing all the formalities of selection of items whn i put my address which is default and the same has been used in past so many times for purchase now this time a message is flashing that the products can not be delivered on this pincode. Wht a shame why u made me select the products then wby to waste my time n energy

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Arjun Singh Taakuli

from Aizawl, Mizoram

Aug 29, 2017

My order nu 1054668, 5938656, 6836603 is showing delivered status n also message received of delivered but order not received, delivery guy mobile phone is switch off.

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Agrata Arya

from Delhi, Delhi

Aug 29, 2017

Product has been changed at the time of delivery

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Website: Myntra

I have booked a reebok running shoe from mynta mobile app and paid rs. 1698.72 for the purpose by netbanking through sbi and my account has been debited rs. 1698.72. The bank stateme t also confirmed the debit transaction in favour of myntra design pvt ltd. However, when viewed the order status it does not reflect my order in the order list. You are requested to take necessary action to sort out the issue and also to resove it.

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Website: Myntra.com

I recently ordered a ucb blue maxi skirt from myntra. I raised a return request. First there is an issue of article id mismatch. The cc team asks me to send images of the product, stickers etc so that the issue can be resolved. I comply with their demand and after that the company declines the return request stating that it cannot be restocked because the price tag was scratched. I repeatedly call them up telling them that i had received the product with the price tag scratched but they remain rigid in their stance. I was victimised by myntra for no fault of mine. They did not refund my money. Instead they chose to put the whole blame on their customer.
Order number:[protected]-9145603
Order date: 12th august, 2017

Extremely disappointed with myntra. They rob their customers. Absolutely untrustworthy website.

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Aug 25, 2017

Updated by Riddhi C If I was aware that Myntra could falsely accuse me of tampering with the product, I would have opened it in front of the delivery agent. Also, when I conveyed the same to Myntra, they told me that the product was dispatched from the warehouse in original condition. When I asked for proof of their claim, they plainly refused to give me any. They robbed me of my money. I am extremely disappointed and upset with their service and behaviour.

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tv9211

from Mumbai, Maharashtra

Aug 28, 2017

I had purchased a Spykar Laptop Bags from MYNTRA online. Its not even a month old & used also The Material of the bag has strarted tearing. Such poor quality from a SPYKAR brand and Myntra Selling is a Shame. I wiould like to have a refund for the entire amount. I am ready to give the product back as well.

complaining about return issue of a product. - Comment #2832345 - Image #0

complaining about return issue of a product. - Comment #2832345 - Image #1

complaining about return issue of a product. - Comment #2832345 - Image #2

complaining about return issue of a product. - Comment #2832345 - Image #3

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I am a new customer to this online shopping site. I have placed an order of atorse backpack on 15 of august 2017, it showed it will get delivered on 30th of the same month. When i placed the order it showed available and after 8 days of ordering it now when i tracks it, it's showing that it had cancelled on 23rd of august.

I have been eagerly waiting for my bag. I want the same bag on same price. This is most disgusting way of treating customers. It's called cheating. You have disappointed me myntra.

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Asha Pushp

from Delhi, Delhi

Aug 25, 2017

My order no. Is104914714804610367701 I have returned three products ₹476, 900 476.…. this time my wallet is empty without any transaction.. I talked many times customer care of Myntra & phone pe but he doesn't respond my problem... My registered no, [protected] email id is Ashapushp [protected]@gmail.com.. my contract no. [protected] kindly help...

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Website: myntra

Its like stupidity of mynta.. Sorry to say that.. But ive ordered a shoes jack and jones.. Cost 1754 during a sale.. And i redeemed my 200rs mynta points.. And at last aft 10days they informed as cancelled my order.. Ok thats fine.. But i can wait for my order.. Or if thet notified me before i could have cancelled it and reorder.. But now i cant have my size.. Its like cheating customers at 100% level... I dont know why you are doing this.. If it is cancelled you should informed me before... Not when is checked my orders.. And it shows cancelled due to some stupid reasons... I need my refund back of 200rs and and replace my order.. With the size ive mentioned.. Thoughh the price is increased i dont care.. It all your responsibility.. Thank you

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Sunima Nayak

from Durgapur, West Bengal

Aug 25, 2017

I had Ordered 6 Gold-Plated Bangles. Out of Set of 6 Gold-Plated Bangles ordered, only Set of 3 Gold-Plated Bangles got delivered. (Order No:[protected]-0958601) on date 15/08/2017.Date of delivery is 24/08/2017.

about my shoes - Comment #2829764 - Image #0

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Address: 560102

This is regarding order no.[protected]-4345203 ( black puma T-shirt ).

Hi team,

I am recently start purchasing with mytra ..I had purchased a lot in previous 2 -3 weeks only but today I am seriously very disappointed with the reply I got from your customer care . I purchased one puma T-shirt which I want to return but I removed price tag, so he told me that return is not possible . This is no the way :( ...I returned so many times to Amazon they never told me like this ...I seriously very sad after this response . In future I will not do any shopping with u :(

Regards
Sandeep

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geetachopra4

from Delhi, Delhi

Aug 24, 2017

why my request kept on hold. I didn't received the item which I
ordered. I have tried to contact on your customer care representative
but there is no such facility on your numbers. This is a big hassal to
a customer, since one hour I am trying yr numbers. I am regular
customer of amazon, Jabong but for myntra I have purchased the item
2nd time and not received whatever I had ordered and I have raised the
request for return u have kept me on hold. what is this nonsense and
no ph no is available to talk to yr representative.
pl solve the problem at yr end and collect the item which u have
forcerfully thrown on me .
Geeta Chopra

this is the answer i have received from web site

On 8/24/17, Myntra Updates wrote:
> [image: Myntra]
> Return request put on-hold
>
> Please contact our customer care for further help
>
> [image]
>
> Return number:[protected]
>
> Reason: Quality check failed
>
> A. Your return item details
> [image: Image]
>
> Size: XL
>
> Qty: 1
>
> Moda Rapido Women Pink Printed A-Line Kurta
> Price
> Rs. 999.00
> Discount
> Rs. 159.84
> Total*
> Rs. 839.16
> KNOW MORE
> [image]
> Why was my return put on-hold?
>
> This may have happened because the item you returned was used, damaged or
> original tags were missing. To know more, click here
>

Myntra.com Complaints & Reviews

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Myntra.com reviews & complaints page 420

ordering of product

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cod not available

Myntra.com — product delivery issues

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myntra delivered me damaged product but now not ready to pickup the same

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issue while exchanging footwear

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wrong product delivered and rejected for refund

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price collected more in which I ordered the product

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no pickup yet for the return

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worst service

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unprofessional and lazy attitude, rude behavior, lies, non performers

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refund not credited _ 202900234

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regarding return request

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refund after product was picked up.

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return pick up was due by 26th august

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red shirt fugazee

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non delivery of products in chandigarh

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running shoe of reebok company

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complaining about return issue of a product.

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cancellation of order after 8 days of placing the order

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about my shoes

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regarding return

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