Myntra.com Complaints & Reviews

People at myntra say that they had processed my three refunds on 10/7/17 and one on 27/7/17. They have provided me the transaction reference numbers but my bank is not able to trace the refunds through them. I have made multiple calls to myntra as well as to my bank helpline number but the amount worth more than rupes 4000 has not been received yet. Today it is 18/9/17 and it has been more than 2 months and i need my money back. I used to think highly of myntra before this incident and my trust in myntra has shattered after this event.

Hello
I have registered a request of return of shoes because those are already used.
I didn't order used shoes. I want to return that.
Their agent already made 3 days delay in picking the shoes and now myntra's new agent refused to take that by saying the product is used one... I can't receive that..
He put my return on hold... And gave customer care number for further enquiry
... When i called on those numbers they do not exist.

What should i do now?

Hi all,

I have ordered 3 kurtis frm myntra and after a long delay approx after 10 days (Crossing the timeline limit) i got the package with incorrect product. And now when i am chasing them to pick up the order they are not really helpful. They are not initiating any email to the courier partners for the pick up inspite of chasing them badly. I am really frustated and want to take some legal action against myntra for mentally harassing the customer with their mistake.

I ordered 6 products from myntra on 11th september by online payment.
There was 2 roadster t-shirts, one harvard men blue fit mid rise jeans, one women blue anarkali, one black anarkali and one orange top. On 15th sep i got a called that my pin code is wrong so we will deliver later. Then in evening i got a call ur delivery has come. As i have given my office address so it close around 6.30p. M. And delivery came around 7.30p. M. After that i didnot get any msg that when i will get my products? Yesterday i got a mail that one of women blue anarkali product has been cancelled. Now you tell me what should i do? This is my first time that i am ordering from you. So bad service.

Refer to my order no[protected]-4888101, i got my packaged today at 3:10 pm but the delivery guy neither attended the correct place of delivery nor he was competent to get the online payment through the debit card.

He called me asked me to come to a nearby place and at the time of payment (Since order was on cod) he was not able to get the payment done through the debit card as he was not able to use the mswipe, he tried at least 7 times but nothing happened

Recently i had placed an order for estee lauder lipstick.
Order no. [protected]
Shipment no. [protected] (1)
The lipstick that i received was broken into two pieces. The package was not packed properly as i have been buying cosmetic products online since quite long but these kinds of products are packed into bubble wrap. This kind of service is not expected from a brand like myntra.

Delivered the kurta on 7th sept 2017 but i need a bigger size so i went through the procedure but its asking for change of address now i am confused as to which other address should i give. This is the first time i've placed order on myntra n it is not accepting my exchange request. I also called the delivery boy 7 he suggested to send acomplsin. Product detail - size m/qty 1
Code; 1870271
I want size l in the same address to be exchanged

I didn't get my orders... On tracking those orders the app is showing that they've been delivered... I want my last 2 orders deliverd... Please do something. I use to love this app but this time i am having a very bad experience with myntra... The amount of these 2 orders have already debited from my account... I have made this complaint several times before.. Please get this issue resolved... I want to continue with myntra but if this happens i will not shop from this app anymore

I have purchase a red tape shoe from myntra.com vide order no.[protected]-5998301, package number:[protected] in the month of april. Hardly i use this shoe for 120-125 days, suddenly left shoe got cracked from toe (It is not actually cracked not just separate from soul). It is not in the form of reparable due to crack. This happen due to poor quality of material which was used in shoe. I want myntra /red tape (Product company) to exchange this product.

I am a regular customer of myntra and i have purchase so many apparels with you and paid by cash on delivery. Now all of a sudden cash on delivery is not applicable for my pincode. This issue made me to abandon myntra and buy on jabong (Which by the way supported cash on delivery for my pincode and the delivery agent was ekart logistics!). My pincode is 636502.

I am kavita, i have been doing shoping from ur site from very long time and ordered so many things ordered a black and white kurti from your online myntra portal but had to return it within time limit, i also provide my bank details but still was not able to receive my money, i am not able to contact at your customer care number thats why have to choose for it

Code of product: 1402754
Tracking no: ml[protected]
Return no.[protected]

On 10th Aug i places an order for Marc LoireWomen White Solid Regular Sneakers. I receives same on 22nd Aug'17. After Wearing it for one day same get tear off from side. I am attaching herewith photograph for the same. Its quite embracing to see that after purchasing a quality product on high cost you are not getting any value to your money. Its purely a cheating to customer who is trusting you for a good service and product quality. even you are giving complete advertisement that product we are going to purchase through your website is always of best quality. You are humbly requested to please return this product and give me back my money.

Order no:[protected]-7412003

I had purchased three denims, as the fit and product i did not liked so i created a return request. My return got scheduled and i had returned my products on 21/08/017.
Today is 06/09/017, i haven't received my refund yet and at the same time customer support and reach to customer care executive is worst. I simply want my hard earned money back. Myntra is fraud.

When there was sale going on had ordered so many stuff frm myntra till date it's nt been delivered to me. They them selves cancelled the order without my notice. And size and all everthing was available. Why tht sale offer is given when u dont want to give benifit. I am a customer from last 4years. Amd my money is also been paid. I had a trip for which i had ordered stuff. I have not gt my stuff back more the money is refunded. Have also complained for the same. But no responce. I will hve 2 take some actions for the same. I get all products on time. And suddenly ppl say madam wrg address. How did i get previous delivery. Ppl who r typing the bill can't read and type they r dum machines copy paste... I am really disappointed with myntra and ppl associated. Need to find a new alternative soon

In the past, i have been able to order by Cash on D elivery without any problem but now, it seems there is a limit of only 200-1500. Because of this, i can't buy anymore. Forcing us to pay online is a problem because when our product does not arrive/cancel and we need our money back as soon as possible which we hardly recieve our money back on time.So, Change that limit please. That is the most stupid move done by myntra ever.

Dear myntra, we the people of area of pin 781003 are suffering from a major problem. Maximum of my friends and me buy maximum things online especially from myntra. Bug nowadays your myntra is showing that there is no cod in this area of pin 781003 due to which online buyers are huge trouble. So please solve this issue as soon as possible.. Thank you.. Pallabi das,, silpukhuri,, guwahati assam... Pin 781003

I ordered some items from myntra online with ordered id[protected]-5919403. I received my order on 27th aug 2017 and it was delivered through e-kart and found that one saree was damaged. I talked to customer care on number provided on their site [protected] at the same time and since 27 aug 2017 i have generated return requests 4 times. Each time the person comes to pick the order but refuses to do so saying the product is damage. I have talked to customer care 5-6 times and on 02 sep 2017 i talked to the seniors of myntra and they assured me that this time your pick will be done definitelybut today on 03.09.2017 and on 04.09.2017 the same thing happened. The person from e-kart refused to pick up the packet. At the same time i called to customer care for confirmation but they did not confirm anything and that boy went back and myntra staff gave me assurity 5th time that this time your packet will be collected. They are harassing me a lot and doing nothing.

There is no serial number on product package hence courier company was not able to complete the process. Please take necessary steps. Do contact the respective courier company so that it will be easy for completing the exchange.
There are two products, two foot wears - one from kielz and other from shoetopia
Also when i received my courier it was not in good condition. Package was slightly disassembled.

I was delivered wrong product and when i wanted to return it, it was told to me that it cannot be picked up by the delivery guys so i had to personally courier it (Which also i had to pay).
Now the product has been declined for a return and has been sent back to me.
Please look into the matter and give me my money back.
Order number :[protected]-4246103

I have ordered a puma unisex lime green & navy odius dp flip-flops, my order number is[protected]-5055701
And a highlander blue slim fit denim shirt (Courier name:ee)
Order number[protected]-5055701 (Which not yet deivered)

When i odered both the product then the price for the puma flipflops was showing 494.89 inr whereas today when the flip flop was delivered to me the percel boy colledted 643 rs from me.

I ordered both the product together so no shipping charge need to pay, now my question is why this products are been delivered seperately with curier charges?

This is really very annoying situation for me after being that old customer with myntra.

Another thing is that the deliver boy doesnt have the card vebding machine wuth him, it was difficult for me to pay him by cash.