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Myntra.com Complaints & Reviews

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Updated: Dec 17, 2025
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Myntra.com reviews & complaints page 418

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S
Saurabh Samadhiya
from Bhopal, Madhya Pradesh
Oct 10, 2017
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Address: Indore, Madhya Pradesh, 452001
Website: Myntra.com

I got delivered these shoes order no.[protected]-4006901 from myntra on 31/08/17. I tried these shoes on 5/09/17 for the first time and the result was shocking they started cracking from their very first use. I have never thought that shoes like this would turn up like this.
I tried calling customer care many times but number provided on website does not connect it always says this no. Is wrong. I tried returning the shoes from their website by putting return request but their's delivery guys said your item is not approved for returning so it cant be taken back. I strongly feel that the shoes are fake us polo.
Shoes are having 3 month warranty for any manufacturing defect but i thinks its quality is really bad.
I want full refund of my money.
+5 photos
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    Garima1501
    from Jaipur, Rajasthan
    Oct 10, 2017
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    Address: Jaipur, Rajasthan

    Ordered a biba magenta embroidered printed kurta with palazzo trousers & dupatta size: xl / qty: 1 code: 1506177. The product details mention a dupatta but the delivered product didn, t contain one. The customer care executive said that the dupatta can't be delivered and urged me to return the product. I have gifted the product to a relative and thus can't return it. Kindly take appropriate action and deliver me the complete product or i will be forced to take a legal action against your site.
    Myntra.com customer support has been notified about the posted complaint.
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      A
      Apurva Raizada
      from Hyderabad, Telangana
      Oct 10, 2017
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      I ordered one mark and taylor shirt worth rs 527 on[protected] amount deducted from my account but order not placed. I have sent many mails, uploaded my bank statement 3 times, called them many times but still not get any response from them and the issue is not yet resolved. Whenever i'm calling they are committing to resolve in sometime but still the situation is same this is worst shopping experience with myntra i contacted to bank as well but no issue on their end. I called in myntra many times i just the issue and call disconnected. And didn't receive any call from their end.
      Myntra.com customer support has been notified about the posted complaint.
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        R
        Rajesh Maithani
        from Roorkee, Uttarakhand
        Oct 9, 2017
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        Address: Dehradun, Uttarakhand, 248197
        Website: www.myntra.com

        Myntra.com — product received with defect

        1 review
        Ra rajesh maithani on oct 9, 2017 mark as resolved

        I have ordered a roaster jacket from myntra, when delivered it is in damaged condition and have a quality check mark which shows the product is in alter when i request to exchange the delivery boy asked me to get a approval for exchange but now i unable to get contact with myntra and why should i get approval and for what when the fault is not mine.
        Following is the details of the same order :-
        Exchange order number:[protected]-3234001
        Name :rajesh maithani
        Contact no:-[protected]
        +1 photos
        Oct 9, 2017
        Complaint marked as Resolved 
        APPROVAL FOR EXCHANGE HAS BEEN ACCEPTED
        Myntra.com customer support has been notified about the posted complaint.
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          Rajesh Maithani
          from Roorkee, Uttarakhand
          Oct 9, 2017
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          Address: 248197
          Website: www.myntra.com

          I have ordered a roaster jacket from myntra, when delivered it is in damaged condition and have a quality check mark which shows the product is in alter when i request to exchange the delivery boy asked me to get a approval for exchange but now i unable to get contact with myntra and why should i get approval and for what when the fault is not mine.
          Following is the details of the same order :-
          Exchange order number:[protected]-3234001
          Name :rajesh maithani
          Contact no:-[protected]
          Oct 9, 2017
          Complaint marked as Resolved 
          APPROVAL FOR EXCAGE HAS BEEN ACCEPTED
          Myntra.com customer support has been notified about the posted complaint.
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            A
            AmanMantri
            from Mumbai, Maharashtra
            Oct 9, 2017
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            Address: Mumbai City, Maharashtra, 400069
            Website: Myntra

            I had placed an order worth rs. 4, 322.33/- on september 20, 2017, on myntra. As part of its promotion there was an instant discount of 10% on payment via sbi debit card. I made a payment via my sbi debit card but instead of discount they deducted the whole amount from my bank account. Despite repeated calls myntra has not returned my money, instead asked for an extension about 3 times, the last call they made was around 29th september and said they are trying from their end and will not commit the timelines to resolve it. This is highly disappointing as i have not heard from them since then. I had requested the person who made the call that is an issue between myntra and sbi why does the customer has to suffer. Please refund my amount and resolve ur issue internally with sbi. The person said the issue is with sbi on this i told him that the promotion was displayed on myntra and myntra should take the sole responsibility of that offer to me and not shift responsibilities to anyone, as i had availed the offer by seeing it on myntra, to this he said we will try our best.
            I request u to look into this matter immediately as this has taken a long time despite numerous efforts from my side.
            Myntra.com customer support has been notified about the posted complaint.
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              N
              nav nidhi Arya
              from Renukut, Uttar Pradesh
              Oct 9, 2017
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              got a damaged product.

              Address: 226028

              Got a damaged product from myntra. And they are saying they have shipped the product from their end in a excellent condition so they can not return my product. It's their fault and they want us to pay for theirs damaged product i don't know what kind of justice is this. I really feel sorry shopping with myntra as this is my first worst experience with the shopping site....
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              S
              swathyk
              from Edakkulam, Kerala
              Oct 8, 2017
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              First i order jaipur kurthi (Order no.:[protected]-8588101). It didn't received on the date said. Then a message came as sorry for the inconvenience and it will be delivered in another date. It didn't came and when i checked my mails now, i got a mail on september 20, saying that it got canceled. I ordered that item on september 7. They didn't even called me once in the number which i provided.
              Next i order buckle up (Ladies belt) of order no.:[protected]-8705203 and i ordered it on september 21, because i didn't check my mails for some days, else i wouldn't have ordered. Same is the response i got, it also got canceled. Can i get a response this time or i should call and complaint again.. Thank you.
              Myntra.com customer support has been notified about the posted complaint.
              Need an approval to return the Nike Cortez men sneakers since the quality seems to be not worth paying 6k and the product received was used previously.i want a refund for the same.this is for the first time I shopped through myntra but was unsatisfied due to this reason

              cancellation done without asking me - Comment #2877266 - Image #0
              cancellation done without asking me - Comment #2877266 - Image #1
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                C
                Chiku Avestitsa Svîrcolac
                from Delhi, Delhi
                Oct 8, 2017
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                Address: 110092

                I have an item for exchange. It is taking 20 days to process it. Now i have moved to another location, but i am not able to change the delivery address as well. I have called the myntra customer care 4 times, but no help. They keep fooling customers. Firstly, they had promised product will be delivered within 5 days but it was not. Next after i shifted, i had called them again when i had been told that request will be cancelled within 2 days so that i can raise a new request with my new address but till now the status is showing shipped since last 1 week. Product had reached my old location and got returned but they are not changing the status. Inspite of calling the customer care again and again to update the status, they kept telling lies and did nothing. Now i am running short of time as product won't be exchanged after 30 days. Worst service ever. Shall never buy anything again from myntra.
                Myntra.com customer support has been notified about the posted complaint.
                Oct 08, 2017
                Updated by Chiku Avestitsa Svîrcolac
                Order number[protected]-7016401
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                  S
                  ssoha91
                  Oct 8, 2017
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                  Address: 700014

                  I got a product on 20th sept and raised a return request on 23rd sept. From 4th oct to 7th oct everyday i got pick up message but the product was not picked up and today on 8th oct i checked that the status is "declined for pick up" in the app. So i called customer care and according to them due some "30 days return policy" the status is declined while i have raised the return request within 3days and after 10days i got pick up message and the pick up is delayed by 4 days (These 14days is not my concern), so it's only 18days from the day when the product was delivered.
                  +2 photos
                  Myntra.com customer support has been notified about the posted complaint.
                  2 products were ordered on 28th September. One product was delivered on 4th October. Other one hasn't delivered yet. But the website is showing both the products have been delivered. Order ID is[protected]-3051603. Undelivered product is a HRX active t-shirt.

                  request request get declined for no reason - Comment #2877254 - Image #0
                  request request get declined for no reason - Comment #2877254 - Image #1
                  I received Intex fitrist today when I opened the box it did not contain any warranty card and user manual ..when I tried to switch it on it did not start even after charging full.kindly look into the matter and at least get it repaired i[censored] people are not returning it.
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                    H
                    Himakshi8
                    from Mumbai, Maharashtra
                    Oct 8, 2017
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                    Address: 781003
                    Website: Myntra.com

                    Order no.:[protected]-6768603
                    Order placed:tuesday, september 26, 2017.
                    Myntra should keep more professional and sensible delivery guys on work.
                    I was supposed to receive my parcel on 7th as the guy said that to me, when i couldn't receive it on 6th, to which he filed the order delivery for 10th which is not a convenient day for me to receive the parcel.
                    +1 photos
                    Myntra.com customer support has been notified about the posted complaint.
                    Oct 08, 2017
                    Updated by Himakshi8
                    Order No.:[protected]-6768603
                    I want tge delivery today itself, asap.

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                      A
                      Anmol Dogra
                      from Jammu, Jammu and Kashmir
                      Oct 7, 2017
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                      Delivery boy in Jammu is doing what they want According to them.
                      My complaint is against Sahil wadahera contact no. [protected], he has my parcel since 2-3 days but every time i call him he said I'm very busy, collect your parcel from place where I want.
                      Either you are not paying salary to them.
                      It's very inconvenient to us every time they want according to them
                      Please fix these peoples or may you have less customers in future from Jammu
                      Myntra.com customer support has been notified about the posted complaint.
                      Just received my delivery with order no.
                      [protected]-5977001 &
                      shipment no. [protected] and [protected]...The delivery boy of yours named ARYAN JADHAV PR was utterly nonsense, impolite and rude.When the payment was made to him, he says that he wont deliver from next time if you take so much time in paying me, when there wasnt any delay in first place, just the normal time one takes to go back get cash out from ones locker.Arguing at the top of his voice in front of the door, such bloody nonsense behaviour aint acceptable.We pay you Myntra, you work for us customers.We are not here to dance to the whims and fancies of a goon-like delivery boy.Had my mother not intervened, your delivery boy would have had it from me.And at this in end, this ### blatantly says, "Jao jake complaint dalo Myntra walon ko, dekh lunga"...And to add icing and cherry to the cake, your products were extremely dissatisfactory, wrong sized baggy which nowhere resembles the pics and tips while choosing, ...ultra thin jacket of HRX...call it sweat shirt rather than jacket...did not expect this.You Myntra people just pissed me off today.I have an additional order for my sister pending, which I am surely going to cancel now.And return you these.Under the guise of End of Season sale you people are probably irritating people with your annoying Delivery boys first and then with your low quality products.
                      --Dr. Ashwini Kumar Tripathi
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                        B
                        BSG Siva
                        from Chennai, Tamil Nadu
                        Oct 5, 2017
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                        Address: Chennai, Tamil Nadu, 603103
                        Website: myntra.com

                        I placed order for rebock tshirt through myntra and also paid the full dues through net banking. I have mentioned my office address as delivery address. My office is situated in prime location in sipcot it park chennai.

                        Delivery guy could not locate the office. I also mentioned land mark for my office but the delivery boy did not bother to find my office and mentioned as customer not reachable. I will be busy in meetings everyday and i cannot wait for delivery boy or my order hence i told the delivery boy to leave the parcel in the reception or security. No response from delivery guy.

                        I got totally frustrated and disappointed with your service. I did not receive my product or refund money. Amazon is far ahead in customer service than you and i prefer to place order through amazon. Learn from amazon how to serve customers.
                        Myntra.com customer support has been notified about the posted complaint.
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                          devshree94
                          from Mumbai, Maharashtra
                          Oct 5, 2017
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                          Website: Myntra.com

                          I ordered a treggings (Apparel) of mango brand during myntra sale. The quality of the product is very poor and it turned disaster after a single wash. The stitches were opened after the wash. The price of the product is as per the brand value but quality turned out extremely poor. Mango is a reputable brand so i doubt that the product delivered to me is first copy and not an original one. I can't return or exchange the apparel also as i have removed the tags and washed it. Please help...
                          Myntra.com customer support has been notified about the posted complaint.
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                            A
                            Aziz Hazrat
                            from Kolkata, West Bengal
                            Oct 5, 2017
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                            failure to deliver

                            Address: Kolkata, West Bengal, 700017
                            Website: www.myntra.com

                            I had placed an order for a pair of shoe from myntra on the 18th of september 2017.
                            The due date given by them was 24th of september. On the 21st of september i got a msg saying that order was undelivered, and no reason as to why it was undelivered was mentioned.
                            After the due date, around 25th or 26th i called them up to have a word with them and enquire bout my product. They assured me saying my order would be delivered as...
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                            Vikash Rajan
                            from Pune, Maharashtra
                            Oct 3, 2017
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                            Address: 400706

                            Dear sir,

                            I would like to bring this to your notice the shoe bearing order no.:[protected]-4144903 afrojack men tan brown mid-top leather semiformal shoes placed on friday, september 22, 2017 / rs. 2, 123.5. The sole is of a terrible quality, which is ridiculous. Mynra should maintain some quality standards a shoe sole would never be worn out in just about an hours time, most importantly when the shoe is priced at inr 4, 999.00 online with a discount available for the sale price. I have already requested for a return or a possible exchange with a better quality sole, if you are unable to do so then please refund or a myntra voucher which i can buy something at a later point in time.
                            Myntra.com customer support has been notified about the posted complaint.
                            I have bought Flying MachineBlue Twiggy Super-Skinny Fit Stretchable Jeans in 20 sep. they supplied wrong product i.e a company of jealous 21 jeans. i already requested for returned, but till date they did not pick the product...after that i will file complain in consumer court .
                            my order no is-Order No:[protected]-712070
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                              M
                              Md Saifuddin
                              from Madanpur, West Bengal
                              Oct 3, 2017
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                              Website: www.myntra.com

                              I have bought multiple products during the big billion day sale and at quite good price however myntra failed to deliver all the products and then stated the refund has been initiated. This is a scandal, clearly. They do not want the product to be delivered at this price. Very much disappointed with myntra this time. Order #[protected]-2740103

                              Even the customer care service is impotent and unable to provide resolutions even after reaching to them multiple times.

                              Nobody from myntra is taking the responsibility of the poor delivery system. Lost faith in myntra and thank you for all the harassment.
                              Myntra.com customer support has been notified about the posted complaint.
                              As they said the model is wearing M size and the height is 6" so i ordered M size but its too small to me i need L .can u help me to contact customer care of myntra
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                                D
                                Desouza
                                from Ichalkaranji, Maharashtra
                                Oct 3, 2017
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                                Please dispact my order number as soon as possible as i need it urgently on 9th october. I paid extra 150 for fast delivery. Please do it as soon as possible. My order number is[protected]-7997801. Please do the needfull i need it. Please i need it on 9th october. I had placed the order on 30th september. The courier service is ekart. Please do it urgently
                                Myntra.com customer support has been notified about the posted complaint.
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                                  satish_cwa
                                  from Indore, Madhya Pradesh
                                  Oct 3, 2017
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                                  Address: Bangalore, Karnataka, 91

                                  I have purchased a pair of shoes brand named is san frissco. As i read it comes with shoehorn, shoe shiner and bags. But when i got the product it is not there only a pair of shoe which was also in bad condition.

                                  My product code is 1469136 and tracking order no. Ml[protected]

                                  Please let me know where is remaining thing? I expect genuine answer otherwise i will file complaint in consumer court in future.
                                  Myntra.com customer support has been notified about the posted complaint.
                                  Hello,
                                  i Kevin Patel from ena village, i bought a product of myntra (velvet shose)
                                  with product ID (MYNP[protected]) which product is different while i exchange it then again different which i order and the product is defective it is used product which is delivered me.

                                  some item missing from delivery box - Comment #2871861 - Image #0
                                  some item missing from delivery box - Comment #2871861 - Image #1
                                  some item missing from delivery box - Comment #2871861 - Image #2
                                  some item missing from delivery box - Comment #2871861 - Image #3
                                  some item missing from delivery box - Comment #2871861 - Image #4
                                  some item missing from delivery box - Comment #2871861 - Image #5
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                                    Saras Joshi
                                    from Kotdwara, Uttarakhand
                                    Oct 3, 2017
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                                    Address: Dehradun, Uttarakhand, 248001
                                    Website: Myntra

                                    In dehradun the delivery was very late anf suddenlt one morning dey said dat it will be delivered today so i called the delivery boy to tell himm dat i wont be available today nd he didnt picked up... Nd den he reached my home nd started talking rudely nd swearing very badly nd even to my sister... A girl... Nd i seriously want yu guys to do something about it or else i will take certain steps for sure... Th delivery boys name is maangha singh... Hope dat yu guys will take some action before me
                                    Myntra.com customer support has been notified about the posted complaint.
                                    My compliant is MA290802 & a/c no. is [protected].they have insinuated[protected] the two amounts of Rs 923.57 & 672.24 and the bank referance number is same for the both the amounts that is 30001072147209004351819, but i have received only one amount of Rs 627.24 i dint get the amount of Rs 923.57 debit card
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