Myntra.com Complaints & Reviews

Never expected this from myntra today got tshirt of very poor quality and ordered the product on 7th oct still not recived the above mentioned products very much delay in delivering the product. Ordered for festival purpose and still not got the product my sugestion to all guys not to buy anything from not so trust worthy cheap quality myntra shop 1st time experienced the fact of online shopping very dissapointed hope the above ordered products will be of good quality i request to the team to send good quality product and send the product as soon as possible with nice packing box
Thanking you

I have received a damaged product from your site and since it is non returnable and non exchangeable product.. Your customer service people seems to turn a deaf ear to my repeated request of solution i will get regarding this.. Is this a right way to deal with your customer.. Is this my fault that i trusted your company and ordered from your site and for this you are getting a license to fool your customer and sending them a damaged product and also crippling them by not returning or exchanging the product.. So this is the way you people do business?? Shame on you

I am a customer of yours and i ordered a product for my father from your site on 24 september 2017. It showed that it would deliver to me on 11th october, so i waited but after this long of waiting time i saw that my order is being cancelled, i didnt cancelled it. So kindly look into this matter and deliver my product before diwali. Please splve this issue.

Ph no[protected]
Order no[protected]-4447703

Please refund the money for order code 1890381 svanik men's kurta
It was ordered 4 days ago
I cancelled it because of wrong size.
So please transfer my money back to my bank account
If any customer cancels their order it is the company's or site's responsibility to refund the money if it was prepaid by the customer.
Please be responsible in this case
Hopefully
Jibin ignatious

Got a message from myntra saying that the delivery will be done today on 11th, when i called the delivery number it is switched off and when i check status on app, it says that the product is shipped back to origin. The delivery people are rude and messed up the diwali gift completely. What the hell are you running in the name of a company. How can such rude behaviour be tolerated. Have u heard of something called as quality standards.

I have placed a order for jeans of 32 size on 15th september 2017 but as the size did not fit me i requested exchange of product with the 34 size.
Instead of 34 i got the product of 26 size i called to myntra number of times but no any agent were able to solve the problem and no one took this issue seriously.
After that again i requested for the exchange (I want 34 size jeans) of the product but this time also you guys delievered the wrong product, again i got the jeans of 26 size. Everytime you guys are delievering the wrong product

"i mean kind of service you guys are providing to their customers is just #.
Now its almost a month and i did not get the right product till now"

You guys ruined the birthday surprise and no one is responding from your side to solve the issue side

Sir, i had recieved a call from myntra by a guy named aakash with mobile no. [protected] in my mobile no [protected] at 15:36 pm today on 10th october 2017 saying that i have won a lucky draw which includes 10grams gold/5 gram gold/laptop etc etc. So he asked me to buy somethings from myntra worth rs. 4000 or above before 6pm so that i can win the lucky draw. The message i am replying to is the relevant details of the order no[protected]-8095303. Later on another guy from myntra calls me with mobile no [protected] named ashutosh sinha at 18:50 pm who deals with subjects of gift and all. He ask me to share the bank details including the otp. Now i my account is showing rs 60000 debited. Tell me who what is happening because i am being harrased since 6pm. And i have no clue where my money has gone. There was another no who called for bank details [protected] please resolve this as soon as possible

Hi,
I ordered a black top on 21st sept 2017. I received the product on 27th sept 2017. It din't fit me so i placed return order on the same day and its been collected by the agent the next day. I received message stating that the return is confirmed and i will get the refund in 3 working days but its been more than 9 working days i haven't heard from them yet. I hope they process the refund soon. Kindly do the needful.

Hi,

I have ordered a "lotto women grey melange finley running shoes" from myntra on 24th july, 2017; order no.:[protected]-3973503

I have received this product on 27th july. Only in 2 months the product is heavily damaged. I contacted myntra customer care but they said this is a wear tear issue and not quality issue. But how come a product of 2070/- can wear in 2 months with quality issue. A local product has more life than this.

I got delivered these shoes order no.[protected]-4006901 from myntra on 31/08/17. I tried these shoes on 5/09/17 for the first time and the result was shocking they started cracking from their very first use. I have never thought that shoes like this would turn up like this.
I tried calling customer care many times but number provided on website does not connect it always says this no. Is wrong. I tried returning the shoes from their website by putting return request but their's delivery guys said your item is not approved for returning so it cant be taken back. I strongly feel that the shoes are fake us polo.
Shoes are having 3 month warranty for any manufacturing defect but i thinks its quality is really bad.
I want full refund of my money.

Ordered a biba magenta embroidered printed kurta with palazzo trousers & dupatta size: xl / qty: 1 code: 1506177. The product details mention a dupatta but the delivered product didn, t contain one. The customer care executive said that the dupatta can't be delivered and urged me to return the product. I have gifted the product to a relative and thus can't return it. Kindly take appropriate action and deliver me the complete product or i will be forced to take a legal action against your site.

I ordered one mark and taylor shirt worth rs 527 on[protected] amount deducted from my account but order not placed. I have sent many mails, uploaded my bank statement 3 times, called them many times but still not get any response from them and the issue is not yet resolved. Whenever i'm calling they are committing to resolve in sometime but still the situation is same this is worst shopping experience with myntra i contacted to bank as well but no issue on their end. I called in myntra many times i just the issue and call disconnected. And didn't receive any call from their end.

Myntra.com — product received with defect

1 review
Ra rajesh maithani on oct 9, 2017 mark as resolved

I have ordered a roaster jacket from myntra, when delivered it is in damaged condition and have a quality check mark which shows the product is in alter when i request to exchange the delivery boy asked me to get a approval for exchange but now i unable to get contact with myntra and why should i get approval and for what when the fault is not mine.
Following is the details of the same order :-
Exchange order number:[protected]-3234001
Name :rajesh maithani
Contact no:-[protected]

I have ordered a roaster jacket from myntra, when delivered it is in damaged condition and have a quality check mark which shows the product is in alter when i request to exchange the delivery boy asked me to get a approval for exchange but now i unable to get contact with myntra and why should i get approval and for what when the fault is not mine.
Following is the details of the same order :-
Exchange order number:[protected]-3234001
Name :rajesh maithani
Contact no:-[protected]

I had placed an order worth rs. 4, 322.33/- on september 20, 2017, on myntra. As part of its promotion there was an instant discount of 10% on payment via sbi debit card. I made a payment via my sbi debit card but instead of discount they deducted the whole amount from my bank account. Despite repeated calls myntra has not returned my money, instead asked for an extension about 3 times, the last call they made was around 29th september and said they are trying from their end and will not commit the timelines to resolve it. This is highly disappointing as i have not heard from them since then. I had requested the person who made the call that is an issue between myntra and sbi why does the customer has to suffer. Please refund my amount and resolve ur issue internally with sbi. The person said the issue is with sbi on this i told him that the promotion was displayed on myntra and myntra should take the sole responsibility of that offer to me and not shift responsibilities to anyone, as i had availed the offer by seeing it on myntra, to this he said we will try our best.
I request u to look into this matter immediately as this has taken a long time despite numerous efforts from my side.

Got a damaged product from myntra. And they are saying they have shipped the product from their end in a excellent condition so they can not return my product. It's their fault and they want us to pay for theirs damaged product i don't know what kind of justice is this. I really feel sorry shopping with myntra as this is my first worst experience with the shopping site....

First i order jaipur kurthi (Order no.:[protected]-8588101). It didn't received on the date said. Then a message came as sorry for the inconvenience and it will be delivered in another date. It didn't came and when i checked my mails now, i got a mail on september 20, saying that it got canceled. I ordered that item on september 7. They didn't even called me once in the number which i provided.
Next i order buckle up (Ladies belt) of order no.:[protected]-8705203 and i ordered it on september 21, because i didn't check my mails for some days, else i wouldn't have ordered. Same is the response i got, it also got canceled. Can i get a response this time or i should call and complaint again.. Thank you.

I have an item for exchange. It is taking 20 days to process it. Now i have moved to another location, but i am not able to change the delivery address as well. I have called the myntra customer care 4 times, but no help. They keep fooling customers. Firstly, they had promised product will be delivered within 5 days but it was not. Next after i shifted, i had called them again when i had been told that request will be cancelled within 2 days so that i can raise a new request with my new address but till now the status is showing shipped since last 1 week. Product had reached my old location and got returned but they are not changing the status. Inspite of calling the customer care again and again to update the status, they kept telling lies and did nothing. Now i am running short of time as product won't be exchanged after 30 days. Worst service ever. Shall never buy anything again from myntra.

I got a product on 20th sept and raised a return request on 23rd sept. From 4th oct to 7th oct everyday i got pick up message but the product was not picked up and today on 8th oct i checked that the status is "declined for pick up" in the app. So i called customer care and according to them due some "30 days return policy" the status is declined while i have raised the return request within 3days and after 10days i got pick up message and the pick up is delayed by 4 days (These 14days is not my concern), so it's only 18days from the day when the product was delivered.

Order no.:[protected]-6768603
Order placed:tuesday, september 26, 2017.
Myntra should keep more professional and sensible delivery guys on work.
I was supposed to receive my parcel on 7th as the guy said that to me, when i couldn't receive it on 6th, to which he filed the order delivery for 10th which is not a convenient day for me to receive the parcel.