Myntra.com Complaints & Reviews

1) The option of changing the address after the payment I done does not work. Every address even in NCR is shown as not serviceable.
2) The customer care phone number doesn't not redirect you to any service executive. It is only recorded messages on how to use the site and app.
3) The reply to your Complaints through email are useless. They don't give you the solution. Instead they state your problem again.
4) The products...

Placed an order for adidas, recieved in a pathetic package in non adidas box, chinese made
From top both shoes looks like right leg shoe
Raised complaint on the same got reply after 7 days that they have done pre quality check and cannot be exchanged or returned
I have even mentioned that they can send someone to have a look

The cc executive even mentioned that most of their product comes from china

Great, i had placed and recieved over 15 products and all within returnable time and i'm returning all of them including the gifts i had sent to family members

This is heights of arrogance

I have ordered for a jeans of size 32 and they sent me one of 30. (May be because that size 32 is not available in warehouse). And in turn, they say that they have sent the right product only to me while i call on customer service. They might have had technical glitches in their systems and they don't accept it. They're providing wrong information to customers and trying to fool us.

I placed an order for corelle bowls and after receiving the package, found out that 6 bowls were broken. I told the delivery person that I don't want to accept the items, but he asked me to file for return/exchange request as the courier service is not responsible for checking whether the packages are broken or not.

I did file for exchange requests and mentioned the reason for it. Now the courier service wants an email from Myntra asking them to take back the broken corelle bowls since the new corelle items have already arrived to be exchanged. Upon contacting Myntra for the said mail, the company has declined the exchange request stating that the items were properly packed upon leaving the warehouse.

So, somewhere between the warehouse and the courier location, the items got damaged and I have to pay for that ?

As a regular customer, I am deeply disappointed in the response that I received from Myntra. I had to pay around rs.5000 for items that was delivered to me in broken condition and refused to be accepted by Myntra.

I ordered this product https://www.myntra.com/dresses/aks/aks-women-mustard-yellow-printed-maxi-dress/1...⇄ worth rs 1019 at 40% discount now what i find that this same product is also available at rs 679 at 60% https://www.myntra.com/dresses/aks/aks-women-mustard-yellow-printed-maxi-dress/2...⇄ this is cheating i want refund of price difference.

I was very excited when the delivery person give me my product but when i opened it i was shoked that the product which the model was wearing was way different from what i got iam very dissatisfied and i want u to take some action because i am feeling cheated
But when i complaint they r saying to return the product but the point is they r cheating customers badly the shirts that model wears is to attractive and the actual product is very full and dead

People at myntra say that they had processed my three refunds on 10/7/17 and one on 27/7/17. They have provided me the transaction reference numbers but my bank is not able to trace the refunds through them. I have made multiple calls to myntra as well as to my bank helpline number but the amount worth more than rupes 4000 has not been received yet. Today it is 18/9/17 and it has been more than 2 months and i need my money back. I used to think highly of myntra before this incident and my trust in myntra has shattered after this event.

Hello
I have registered a request of return of shoes because those are already used.
I didn't order used shoes. I want to return that.
Their agent already made 3 days delay in picking the shoes and now myntra's new agent refused to take that by saying the product is used one... I can't receive that..
He put my return on hold... And gave customer care number for further enquiry
... When i called on those numbers they do not exist.

What should i do now?

Hi all,

I have ordered 3 kurtis frm myntra and after a long delay approx after 10 days (Crossing the timeline limit) i got the package with incorrect product. And now when i am chasing them to pick up the order they are not really helpful. They are not initiating any email to the courier partners for the pick up inspite of chasing them badly. I am really frustated and want to take some legal action against myntra for mentally harassing the customer with their mistake.

I ordered 6 products from myntra on 11th september by online payment.
There was 2 roadster t-shirts, one harvard men blue fit mid rise jeans, one women blue anarkali, one black anarkali and one orange top. On 15th sep i got a called that my pin code is wrong so we will deliver later. Then in evening i got a call ur delivery has come. As i have given my office address so it close around 6.30p. M. And delivery came around 7.30p. M. After that i didnot get any msg that when i will get my products? Yesterday i got a mail that one of women blue anarkali product has been cancelled. Now you tell me what should i do? This is my first time that i am ordering from you. So bad service.

Refer to my order no[protected]-4888101, i got my packaged today at 3:10 pm but the delivery guy neither attended the correct place of delivery nor he was competent to get the online payment through the debit card.

He called me asked me to come to a nearby place and at the time of payment (Since order was on cod) he was not able to get the payment done through the debit card as he was not able to use the mswipe, he tried at least 7 times but nothing happened

Recently i had placed an order for estee lauder lipstick.
Order no. [protected]
Shipment no. [protected] (1)
The lipstick that i received was broken into two pieces. The package was not packed properly as i have been buying cosmetic products online since quite long but these kinds of products are packed into bubble wrap. This kind of service is not expected from a brand like myntra.

Delivered the kurta on 7th sept 2017 but i need a bigger size so i went through the procedure but its asking for change of address now i am confused as to which other address should i give. This is the first time i've placed order on myntra n it is not accepting my exchange request. I also called the delivery boy 7 he suggested to send acomplsin. Product detail - size m/qty 1
Code; 1870271
I want size l in the same address to be exchanged

I didn't get my orders... On tracking those orders the app is showing that they've been delivered... I want my last 2 orders deliverd... Please do something. I use to love this app but this time i am having a very bad experience with myntra... The amount of these 2 orders have already debited from my account... I have made this complaint several times before.. Please get this issue resolved... I want to continue with myntra but if this happens i will not shop from this app anymore

I have purchase a red tape shoe from myntra.com vide order no.[protected]-5998301, package number:[protected] in the month of april. Hardly i use this shoe for 120-125 days, suddenly left shoe got cracked from toe (It is not actually cracked not just separate from soul). It is not in the form of reparable due to crack. This happen due to poor quality of material which was used in shoe. I want myntra /red tape (Product company) to exchange this product.

I am a regular customer of myntra and i have purchase so many apparels with you and paid by cash on delivery. Now all of a sudden cash on delivery is not applicable for my pincode. This issue made me to abandon myntra and buy on jabong (Which by the way supported cash on delivery for my pincode and the delivery agent was ekart logistics!). My pincode is 636502.

I am kavita, i have been doing shoping from ur site from very long time and ordered so many things ordered a black and white kurti from your online myntra portal but had to return it within time limit, i also provide my bank details but still was not able to receive my money, i am not able to contact at your customer care number thats why have to choose for it

Code of product: 1402754
Tracking no: ml[protected]
Return no.[protected]

On 10th Aug i places an order for Marc LoireWomen White Solid Regular Sneakers. I receives same on 22nd Aug'17. After Wearing it for one day same get tear off from side. I am attaching herewith photograph for the same. Its quite embracing to see that after purchasing a quality product on high cost you are not getting any value to your money. Its purely a cheating to customer who is trusting you for a good service and product quality. even you are giving complete advertisement that product we are going to purchase through your website is always of best quality. You are humbly requested to please return this product and give me back my money.

Order no:[protected]-7412003

I had purchased three denims, as the fit and product i did not liked so i created a return request. My return got scheduled and i had returned my products on 21/08/017.
Today is 06/09/017, i haven't received my refund yet and at the same time customer support and reach to customer care executive is worst. I simply want my hard earned money back. Myntra is fraud.

When there was sale going on had ordered so many stuff frm myntra till date it's nt been delivered to me. They them selves cancelled the order without my notice. And size and all everthing was available. Why tht sale offer is given when u dont want to give benifit. I am a customer from last 4years. Amd my money is also been paid. I had a trip for which i had ordered stuff. I have not gt my stuff back more the money is refunded. Have also complained for the same. But no responce. I will hve 2 take some actions for the same. I get all products on time. And suddenly ppl say madam wrg address. How did i get previous delivery. Ppl who r typing the bill can't read and type they r dum machines copy paste... I am really disappointed with myntra and ppl associated. Need to find a new alternative soon