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Myntra.com Complaints & Reviews

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Updated: Dec 17, 2025
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Myntra.com reviews & complaints page 421

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P
poojadggggg
from Mumbai, Maharashtra
Aug 31, 2017
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Website: myntra.com

I have created a return request long back no one has come here for the pick up... No updates about it... So i want to know when the pick up will be done... Email :[protected]@yahoo.com i have called almost 10 times no details about the complaint is send to my email at all... Thats really bad on side of myntra.. I want it to be picked up as soon as possible... I never had such a bad experience with myntra before the pick up should have besn done immediately after 2 days of generation... I dont know whats the other way to complaint to myntra... Very bad experience
Myntra.com customer support has been notified about the posted complaint.
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    Vibha Sahal
    from Mumbai, Maharashtra
    Aug 30, 2017
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    Address: Thane, Maharashtra, 401105
    Website: Myntra

    I have ordered ether women pink solid regular top product code: 1303135 i requested myntra for exchange, later they sent me an email that no exchange is available because of no size available, after making several calls i was assured that they will arrange for a pickup and refund, till date there isnt any response from the team, this is the worst of myntra what am facing.
    +1 photos
    Myntra.com customer support has been notified about the posted complaint.
    Order no.[protected]-3490103
    I ordered a watch on 16 August. Delivery status has not been updated since 18 August, plz update... It's for my sister ... It is shown that it was sent to the delivery center bangalore bt it is mentioned wether they received it or not...
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      P
      Prash777
      from Mumbai, Maharashtra
      Aug 30, 2017
      Resolved
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      Resolved

      Address: 400067

      I received just one call around 10 am saying there was a tire puncture. After waiting for 6 hours when no one turned up, i called on the number. The reasoning was:
      1) tire puncture
      2) we went to sector 6 whereas, the address clearly mentioned sector 7 alongwith the landmark (And in worst situation there was a contact number which was dailed around 10 am)
      3) we forgot to carry the parcel

      Top of it when we said we will complaint very confidently the reply was 'go ahead' awesome attitude myntra..

      Which one of these is true please teach your staff to be honest this will only destroy myntra's reputation.
      May 21, 2019
      Complaint marked as Resolved 
      The parcel was delivered on the same day after the complaint was taken forward
      Myntra.com customer support has been notified about the posted complaint.
      I Have just booked a Reebok running shoe size 9 and paid by netbanking through SBI and my account has been debited Rs.1698.72 in favour of Myntra Design Pvt. Ltd. But in the order list it has not been reflected. Pl. Give me your views to resolve the issue.
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        A
        Arijit3
        from Kolkata, West Bengal
        Aug 29, 2017
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        Address: Kolkata, West Bengal, 700156
        Website: Myntra.com

        I have returned an item (Roadster fast & furious jeans, size-34) on 16th july 2017. The return was accepted but the amount (Rs.965) is still not credited to my sbi bank account. I contacted myntra support. They told me that the refund was processed on 19th july 2017. They also provided me a bank referrence number[protected]. Then i contacted sbi support & also visited my home branch. The officials clarified me that no amount was credited on 19th july by myntra to my account.
        Please look into this matter & do credit the refund amount to my account.

        Regards,
        Arijit paul
        [protected]@gmail.com
        [protected]
        Myntra.com customer support has been notified about the posted complaint.
        I brought a pair of hrx shoes, and it was already used while i recieved it, and when i returned the product they send it back to me and no refund was initiated. Fix my issue. I want my money back or else i m gonna take this to the consumer court.
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          Khushboo Vishen
          from Jaipur, Rajasthan
          Aug 29, 2017
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          Address: 273015

          Hello sir/madam,

          My name is khushboo vishen. I made a request for return order on sunday but the ekart wish master still did not pick my return item. My return no. Is[protected]. The main reason is to return this item is poor quality, the material is not good and it is also very different from show image of that product. So i wish to return it.

          Please help me as soon as possible.

          Regards:
          Khushboo vishen
          [protected]
          Myntra.com customer support has been notified about the posted complaint.
          I have purchased watch in july and i had wear it for 5-6 times now i saw the strip is start damaging please find solution for my problem
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            S
            Swekrish
            from Dhuburi, Assam
            Aug 29, 2017
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            I had requested for the return of a product (Akkriti top by pantaloons) which was picked up more than a month back (15/7/17). But i havent received the refund yet. I have contacted the staff at myntra via phone calls... Thrice... And wrote multiple emails to them as well. They had confirmed that the product has already reached the seller and that my refund would ve processed soon... It was on 20/21 august i guess. But i havent yet received my refund back and they just email me asking to wait for another few days without making any progress whatsoever. Please look into this issue asap. It causes too much of inconvenience for the customers and make us dubious about choosing myntra for ordering anything. Please resolve my issue.
            Myntra.com customer support has been notified about the posted complaint.
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              Monicasm
              from Haldia, West Bengal
              Aug 29, 2017
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              Address: Khordha, Odisha, 751009

              I had given my return request on 23rd. My return request number is[protected].. Product was supposed to picked up before 26th but till now nobody has contacted me for pick up. I have heard so many good things about myntra but now i'm experiencing the most poor service. My pick up has not been assigned to anyone so that i can get a contact details of a person.
              Myntra.com customer support has been notified about the posted complaint.
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                Twinkle Varyani
                from Mumbai, Maharashtra
                Aug 28, 2017
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                Address: Ajmer, Rajasthan, 305001

                We have been caused with so much of inconvenience becoz of this product we wanted to gift this product but the vendor is not at all responsible and so as the myntra firstly they cancelled the order wihout informing us.. And now when we have placed another order there is no response please provide proper information so that we are aware about the product...
                This irresponsible behaviour by vendor and myntra is not acceptable...
                Myntra.com customer support has been notified about the posted complaint.
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                  B
                  Bhuvan Gautam
                  from Ludhiana, Punjab
                  Aug 27, 2017
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                  Address: 160034

                  I want to place some orders but after completing all the formalities of selection of items whn i put my address which is default and the same has been used in past so many times for purchase now this time a message is flashing that the products can not be delivered on this pincode. Wht a shame why u made me select the products then wby to waste my time n energy
                  Myntra.com customer support has been notified about the posted complaint.
                  My order nu 1054668, 5938656, 6836603 is showing delivered status n also message received of delivered but order not received, delivery guy mobile phone is switch off.
                  Product has been changed at the time of delivery
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                    Nileshkanti Chakraborty
                    from Kolkata, West Bengal
                    Aug 26, 2017
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                    Website: Myntra

                    I have booked a reebok running shoe from mynta mobile app and paid rs. 1698.72 for the purpose by netbanking through sbi and my account has been debited rs. 1698.72. The bank stateme t also confirmed the debit transaction in favour of myntra design pvt ltd. However, when viewed the order status it does not reflect my order in the order list. You are requested to take necessary action to sort out the issue and also to resove it.
                    Myntra.com customer support has been notified about the posted complaint.
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                      Riddhi C
                      from Kolkata, West Bengal
                      Aug 25, 2017
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                      Website: Myntra.com

                      I recently ordered a ucb blue maxi skirt from myntra. I raised a return request. First there is an issue of article id mismatch. The cc team asks me to send images of the product, stickers etc so that the issue can be resolved. I comply with their demand and after that the company declines the return request stating that it cannot be restocked because the price tag was scratched. I repeatedly call them up telling them that i had received the product with the price tag scratched but they remain rigid in their stance. I was victimised by myntra for no fault of mine. They did not refund my money. Instead they chose to put the whole blame on their customer.
                      Order number:[protected]-9145603
                      Order date: 12th august, 2017

                      Extremely disappointed with myntra. They rob their customers. Absolutely untrustworthy website.
                      Myntra.com customer support has been notified about the posted complaint.
                      Aug 25, 2017
                      Updated by Riddhi C
                      If I was aware that Myntra could falsely accuse me of tampering with the product, I would have opened it in front of the delivery agent. Also, when I conveyed the same to Myntra, they told me that the product was dispatched from the warehouse in original condition. When I asked for proof of their claim, they plainly refused to give me any. They robbed me of my money. I am extremely disappointed and upset with their service and behaviour.
                      I had purchased a Spykar Laptop Bags from MYNTRA online. Its not even a month old & used also The Material of the bag has strarted tearing. Such poor quality from a SPYKAR brand and Myntra Selling is a Shame. I wiould like to have a refund for the entire amount. I am ready to give the product back as well.

                      complaining about return issue of a product. - Comment #2832345 - Image #0
                      complaining about return issue of a product. - Comment #2832345 - Image #1
                      complaining about return issue of a product. - Comment #2832345 - Image #2
                      complaining about return issue of a product. - Comment #2832345 - Image #3
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                        M
                        minila
                        from Basavana Bagevadi, Karnataka
                        Aug 24, 2017
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                        I am a new customer to this online shopping site. I have placed an order of atorse backpack on 15 of august 2017, it showed it will get delivered on 30th of the same month. When i placed the order it showed available and after 8 days of ordering it now when i tracks it, it's showing that it had cancelled on 23rd of august.

                        I have been eagerly waiting for my bag. I want the same bag on same price. This is most disgusting way of treating customers. It's called cheating. You have disappointed me myntra.
                        +1 photos
                        Myntra.com customer support has been notified about the posted complaint.
                        My order no. Is104914714804610367701 I have returned three products ₹476, 900 476.…. this time my wallet is empty without any transaction.. I talked many times customer care of Myntra & phone pe but he doesn't respond my problem... My registered no, [protected] email id is Ashapushp [protected]@gmail.com.. my contract no. [protected] kindly help...
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                          nikhil goud1
                          from Hyderabad, Telangana
                          Aug 22, 2017
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                          Website: myntra

                          Its like stupidity of mynta.. Sorry to say that.. But ive ordered a shoes jack and jones.. Cost 1754 during a sale.. And i redeemed my 200rs mynta points.. And at last aft 10days they informed as cancelled my order.. Ok thats fine.. But i can wait for my order.. Or if thet notified me before i could have cancelled it and reorder.. But now i cant have my size.. Its like cheating customers at 100% level... I dont know why you are doing this.. If it is cancelled you should informed me before... Not when is checked my orders.. And it shows cancelled due to some stupid reasons... I need my refund back of 200rs and and replace my order.. With the size ive mentioned.. Thoughh the price is increased i dont care.. It all your responsibility.. Thank you
                          Myntra.com customer support has been notified about the posted complaint.
                          I had Ordered 6 Gold-Plated Bangles. Out of Set of 6 Gold-Plated Bangles ordered, only Set of 3 Gold-Plated Bangles got delivered. (Order No:[protected]-0958601) on date 15/08/2017.Date of delivery is 24/08/2017.

                          about my shoes - Comment #2829764 - Image #0
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                            S
                            Sandeep.parihar47
                            from Bengaluru, Karnataka
                            Aug 22, 2017
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                            Address: 560102

                            This is regarding order no.[protected]-4345203 ( black puma T-shirt ).

                            Hi team,

                            I am recently start purchasing with mytra ..I had purchased a lot in previous 2 -3 weeks only but today I am seriously very disappointed with the reply I got from your customer care . I purchased one puma T-shirt which I want to return but I removed price tag, so he told me that return is not possible . This is no the way :( ...I returned so many times to Amazon they never told me like this ...I seriously very sad after this response . In future I will not do any shopping with u :(

                            Regards
                            Sandeep
                            +1 photos
                            Myntra.com customer support has been notified about the posted complaint.
                            why my request kept on hold. I didn't received the item which I
                            ordered. I have tried to contact on your customer care representative
                            but there is no such facility on your numbers. This is a big hassal to
                            a customer, since one hour I am trying yr numbers. I am regular
                            customer of amazon, Jabong but for myntra I have purchased the item
                            2nd time and not received whatever I had ordered and I have raised the
                            request for return u have kept me on hold. what is this nonsense and
                            no ph no is available to talk to yr representative.
                            pl solve the problem at yr end and collect the item which u have
                            forcerfully thrown on me .
                            Geeta Chopra

                            this is the answer i have received from web site

                            On 8/24/17, Myntra Updates wrote:
                            > [image: Myntra]
                            > Return request put on-hold
                            >
                            > Please contact our customer care for further help
                            >
                            > [image]
                            >
                            > Return number:[protected]
                            >
                            > Reason: Quality check failed
                            >
                            > A. Your return item details
                            > [image: Image]
                            >
                            > Size: XL
                            >
                            > Qty: 1
                            >
                            > Moda Rapido Women Pink Printed A-Line Kurta
                            > Price
                            > Rs. 999.00
                            > Discount
                            > Rs. 159.84
                            > Total*
                            > Rs. 839.16
                            > KNOW MORE
                            > [image]
                            > Why was my return put on-hold?
                            >
                            > This may have happened because the item you returned was used, damaged or
                            > original tags were missing. To know more, click here
                            >
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                              K
                              karan chilwal
                              from Dehra Dun, Uttarakhand
                              Aug 22, 2017
                              Resolved
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                              Resolved

                              Website: myntra.com

                              I had ordered a t-shirt on 13th august 2017 and completed the online payment. Now they have cancelled my order due to out of stock. Though i got my refund back but i have waited 9 days for this. At the time of purchase it was in sale but now its price is high and they have the same t-shirt in stock. I waited for long 9 days and they are making fool of me, cancelling the order as per their own will.
                              +2 photos
                              Aug 23, 2017
                              Complaint marked as Resolved 
                              They are giving me the tshirt with the same price.
                              Myntra.com customer support has been notified about the posted complaint.
                              Here, I want to write about my before item, which taken more times and didn't get a item on-time as well there are also we get wrong contact number of customers. I got a problem to get this item and got a less response from customers care.
                              Need to on time and be response .
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                                S
                                Sharath Chandrika
                                from Korampallam, Tamil Nadu
                                Aug 24, 2017
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                                Address: 632201

                                I cancelled my order after placing it for 5 minutes. But I didn't get my refund back. I ordered an caprerse bag (red) Rs. 2340/-. My account number: [protected]. Refund my money to my bank account. I trusted myntra they would refund the money as soon as possible but I'm disappointed that they haven't refund my back. It has been 3 days since I have cancelled my order. Other sites refund the money within a day. But this myntra hasn't done anything so far. Please helpme to get my money back.
                                Myntra.com customer support has been notified about the posted complaint.
                                Aug 21, 2017
                                Thippireddy Jayanthi's response
                                My contact Number : [protected]
                                Aug 24, 2017
                                Updated by Sharath Chandrika
                                I cannot lose this huge sum of money
                                I haven't received Ruhaans Women Multicoloured Printed Top Size: S / Qty: 1.
                                My order number is:[protected]-1454203

                                Please check with the logistics team and get back to me. Payment is already done through credit card.
                                Hi,

                                Order Number is :[protected]-5217303

                                We purchased t-shirst for kids 13th august.

                                Everyday getting msg we will deliver today like that..

                                But end of the getting sorry for the undeliver.

                                You people given the wrong mobile numbers.

                                Please do needfull.
                                This is Naveen. i have ordered Mens kurtha from Myntra website

                                Order No.:[protected]-8655903
                                Order Placed:Saturday, August 12, 2017

                                i have recived the product with damaged parcel and inner parcel the product was also not their i have contacted Myntra

                                my contact number -[protected]
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                                  Nirmala Bishnoi
                                  from Ahmedabad, Gujarat
                                  Aug 21, 2017
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                                  Address: South Goa, Goa, 403802

                                  Placed an order with myntra.. Order was placed (18 aug 2017).. Order id[protected]-7746503
                                  Tracking details show that it has reached my destination..
                                  There is no attempt made to deliver the product.. And i get a e-mail saying the product returned to origin as it is undelivered (Order cancelled).
                                  When contacted the myntra customer support.. Worst customer service too they have absolutely no idea about why order was cancelled.. With a casual attitude i get a response like it could be that the item was out of stock..
                                  If the item is out of stock then dont take the order na.. Not just this to compensate they offer me a good will coupon wherein i hav to make a purchase of 2000 rupees to get 15% off..
                                  Its really dissapointing..
                                  I must say worst shopping site myntra is.
                                  I would never recommend this site to anyone
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    Rupam raj
                                    from Lucknow, Uttar Pradesh
                                    Aug 20, 2017
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                                    I ordered a peach colored top of silly people brand, but because of size issues, i requested for return on the same day of delievery . the agent completed the pick up process the next day and assured that money will be refunded in my bank account which i gave details about. now it has been over ten days and i have not received my money back, inspite of the clause that money will be refunded within 4-5 bussiness days. i m very disappointed. its great i[censored] consider my issue seriously otherwise i will have to sue the company to the consumer court
                                    +1 photos
                                    Myntra.com customer support has been notified about the posted complaint.
                                    Hello
                                    Sir
                                    I received my order. My order number is[protected]-0025501.
                                    Courier name Myntra logistics
                                    Tracking number ML[protected]
                                    But the problem is glass of watch is damage. I want to change it.. Please change my watch ASAP
                                    Thanks

                                    top of company silly people - Comment #2826142 - Image #0
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                                      nikhil goud1
                                      from Hyderabad, Telangana
                                      Aug 20, 2017
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                                      I ordered my jack and jones shoes on august12, 2017.. The dispatched date is aug 16.. But in my account it shoes the order is not dispatched... I wan to know that my order is going to be delivered or not.. As it shown the delivery date is aug22,, if not i will cancel and replace the order.. Thank you.. Can contact me through d. [protected]@gmail.com
                                      Myntra.com customer support has been notified about the posted complaint.
                                      I have ordered a shoe that time it was 699 RS totall it becomes 825 . Now I saw the same shoe for 599. Why Myntra it's like cheating.

                                      jack and jones shoes - Comment #2824459 - Image #0
                                      I purchased a oroduct from myntra. On delievry i found the size was inacurate to me. As i searched for right size it was unavailable there. So i decided to return the product. The product was collected on august 3, 2017 and i have not recieved the refund amunt yet. There is no information of date of recieving the refund.
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                                        A
                                        Anurag Kasbe
                                        from Mumbai, Maharashtra
                                        Aug 19, 2017
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                                        Address: Bangalore, Karnataka, 400089
                                        Website: Myntra.com

                                        Hi i made a purchase on 12/08/17 from myntra app..
                                        The delivery guy was at my doorstep arrived on the 16th wednesday
                                        First of all he was not a authorised delivery guy
                                        My amount was 1363 wherein i had cash of 1500 and debit card as well
                                        But he refused to pay me the change or swipe card as well as he didn't had either of the options so he left and told me that he would be coming next day or probably same evening if possible
                                        But then in wednesday i got a msg saying i refused to accept the order..
                                        How could you even send such message without even confirming it from a customer end.
                                        Then i tried resolving it from the customer care but they asked me place the new order why should i do that, even the prices and offers aren't available now nor even the sizes of the t-shirt
                                        This is disappointing really disappointing
                                        Please look into this asap
                                        This is sad!

                                        This was the text message

                                        Order undelivered: we were unable to deliver your order for alcott green graphic... And 2 more item (S) (Order no. :[protected]-7586201) on 16 aug 2017 since you refused to accept the product.

                                        Order no. :[protected]-7586201
                                        +1 photos
                                        Myntra.com customer support has been notified about the posted complaint.
                                        I ordered a watch on 15th aug and it was expected to be delivered on 19th aug but its has not even dispatched yet.
                                        Order no.[protected]-2215203

                                        t shirts - Comment #2824416 - Image #0
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