Myntra.com Complaints & Reviews

The delivery boy tried contacting me on Tuesday via Facebook. I rejected his message request and blocked him there. I made a mistake there by ignoring this person coz I thought a mere complaint might cost him his job. But I was so wrong. His intervention into my privacy didn't end there. I was unable receive phone calls via myntra regarding my order delivery today. I called back only to know it was the same delivery person and requested another...

I have a account with [protected]@gmail.com.Today I have noticed they have add 149 delivery charge for each item.I used to think it's for everyone but when I saw the same item in someone's else account then there were no delivery changes. I have called customer care then they told me it's because I have returned more item then purchased which I knew was not true. Then he transferred my call to ibrahim Malik who said the same. Then i asked...

I have not availed Myntra ICICI offer- Get 15% cash back. Though my transaction was via ICICI debit card and the purchase amount was Rs2151 having Order id:[protected]-2612703 on 12thApril 2017(Wednesday). It was meeting all terms and conditions but still didn't get any message or mail or cash back to my wallet. Though the offer stated to purchase with 2000 or above and via ICICI debit or credit card and purchase on Wednesday. Kindly...

Always loved Myntra until my concern pertaining to refund of the order ID[protected]-1498501 its been over 10 days and received a reply today stating refund has been processed whereas the refund screen shot sent by ul isnt even the correct order id!what kind of customer service is this! And how irresponsible i[censored]r associates to not check before processing the request! If i do not get my refund at the earliest i will take this to the...

I have purchased the Numer-Uno loafers and made the payment in advance, then at the time of delivery as I have checked it, the size is large so I have ordered the 7 number of size, but at the time of exchange the delivery boy told me that there is one small point size mark on the loafer and even I have not open the tag and the packing, the shoes is directly com to me and the courier boy also told me that you did not make it in use its a fresh...

Please note on receiving the return product, delivery boy misbehaved ( Registration no HTSF13097)this was totally a very bad experience for me, product was in actual condition only the Kimble of price tag was detached which was obvious one has take out for trying as both shoes were attached together with it . Kindly take action on this matter thanks regards deepti gupta...

I ordered an item from myntra.They changed the item details in website against that product order code in their website later. And this new item was shipped to me.The order invoice i received has a different name and product has different name.After so many complaints to their customer care they are not ready to accept the fault.And is rejecting the return.Never pay anything online in myntra....

Hi Sir/Madam,

In October'16 i have purchased some products in myntra. And i have returned few items in that. They have collected the items from me and initiated refund transactions. In myntra account it says that they have refunded successfully but i did not receive the amount in my bank account. So i have called up Citibank and enquired about this, they have asked me for ARN numbers so that they can track. I have got the...

Myntra provided me an offer of cashback at the time of purchase and i even inquired from their customer care whether i was eligible for the offer they said yes and now myntra won't give me cashback and instead offering me coupons which are available to all. So please help. my order number is[protected]-1496303.i have mailed them for help but everytime they refuse sying this is the maximum we can do and myntra's customer representative...

Recently purchased one product for Myntra and the delivery boy refused to deliver the product at the address provided. Please check my order history as i am a regular buyer of Myntra.I am highly disappointed with the service of Myntra and will stop buying from them. Being customers we should not be bearing tantrums from the delivery boys.Request you to this feedback as you will be losing out on customers because of this attitude from delivery...

I returned the product and they also informed that the product has passed the quality check. But i have yet not recieved my refund from myntra. I even called the customer care, he said they have successfully refunded my money the bank is unable to show my transaction. I consulted my bank (bank of india) they have no news of the transaction. What do i do now? I want my money back any how!!...

I am a regular buyer on myntra for the last 3 yrs. Earlier I found myntra is very good in product delivery specially the area where I m reside.but in my last purchase I m very upset at their service. In their apps it was shown that my product was to be delivered without cod. Till then it's okay... So I paid for it. The product came early but the courier service to which myntra is collaborated did not give it to me. Instead they told me that...

I returned my product on 20 march and still my money hasn't been refunded back to my account. It has been over 15 days and its still showing that the return is in process ! What should i do ?i want my money as soon as possible. The tracking of my order is also unavailable, there is record of the product. I have returned it successfully so i want my money back ASAP. I have waited for so long but not anymore. I want action ASAP.
Courier...

I have ordered a shrug... When the matter came to delivery, delivery guy Unwilling to come to the given address. They telling us to reach the place where they point and get our paid product.they say get my product from their office which is very embarassing thing to say.And also they say about the pincode i provided in which their area is not coming under that pin code.How should a customer know these things.very Low remark about delivery...

I have ordered two goods on myntra one in month of january2017 and another in the month of february 2017. i have received poor quality of goods so i have returned the goods and myntra has confirmed that they have received the goods back and they will be processing the refund. but its been more than 2.5 months but i havent received my refund. i have been following on up with myntra customer team from more than 50days+ but the reply i am getting...

Shocked to receive duplicate product of brand Mango. I have using this brand before also and hence ordered for this brand through Myntra. The 32 size black Jeggins received is in bad and duplicate condition. The size is too small but the lable is 32 size, made in Bangladesh. Stop cheating and fooling customers.

Same thing happend with AND brand.

Not happy with the service of Myntra. Action should be taken so...

I have 5 gift cards each of 500 given to my by a friend. I can only apply one gift for an order. I took multiple products because of the gift cards. We are allowed to apply only one gift card for an order which is not fair. When u can sell multiple gift cards to a customer at once u should allow them to apply any number of gift cards. They r not ready to remove delivery charges when told I will tell place multiple orders. 'System is designed...

I haven't received any refund yet for the cancelled order, despite contacting bank and myntra multiple times, and despite "myntra escalation", in over a month now.
If it is not within your purview to solve the matter and this is as far as myntra's escalation can reach, I think you should just admit and let the customer know that. At least, the customer can refrain from further transactions on myntra. Thank God, the refund amount was...

I made a payment of Rs 2655.94 on 3 Jan 2017 which failed to make any product booking but money was debited from my account.

Citibank confirmed that they have made the payment to Myntra.

For the past 3 months Myntra haven't given my money. This has been my worst experience trading online.

I even shared my CC statement with them yet they have not taken any action yet....

I had ordered the Supra White Hammer run shoes from Myntra and the Quality is really bad . It did not even last a day and the shoe got torn Within a days use .
I want a refund or an exchange and somebody to Contact me as soon as possible . I also want Myntra to Stop selling Supra products and enquire Supra about their product as it will tarnish the reputation of the Seller company in this case it being Myntra itself .

Thanking...