Claimed

Myntra.com Complaints & Reviews

1
Last updated Apr 30, 2024
Complaints 9795
Resolved
805
Unresolved
8990
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Myntra.com
Customer Service Contacts

Myntra.com Phone Numbers

Phone
+91 80 4354 1999
1209
959

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 427

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
yt0rahul
from Mumbai, Maharashtra
Report
Copy

Payment done but booking failed and refund not given in 3 months.

Address:400104
Website:myntra.com

I made a payment of Rs 2655.94 on 3 Jan 2017 which failed to make any product booking but money was debited from my account.

Citibank confirmed that they have made the payment to Myntra.

For the past 3 months Myntra haven't given my money. This has been my worst experience trading online.

I even shared my CC statement with them yet they have not taken any action yet....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheetanshu Singh
from Gurgaon, Haryana
Report
Copy

Bad Quality of Product

Address:Bangalore, Karnataka, 302034
Website:www.myntra.com

I had ordered the Supra White Hammer run shoes from Myntra and the Quality is really bad . It did not even last a day and the shoe got torn Within a days use .
I want a refund or an exchange and somebody to Contact me as soon as possible . I also want Myntra to Stop selling Supra products and enquire Supra about their product as it will tarnish the reputation of the Seller company in this case it being Myntra itself .

Thanking...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Love 123
from New Delhi, Delhi
Report
Copy

Account suspended

Address:New Delhi, Delhi, 110046
Website:www.myntra.com

Myntra has recently suspended my account I m using from past 2 yrs without any reason.. I have called myntra few times in past couple of days however they are still working.. I have few items in my orders that needs to be return before 30 days period ends but I have no clue how to proceed it.

This is a fraud and someone has to take serious action against myntra for this.

registered account- [protected]@yahoo.com...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Pratish123
from Aurangabad, Maharashtra
Report
Copy

Myntra is not refunding my money

Address:Bangalore, Karnataka, 431001
Website:Myntra.com

Order no[protected]-8461001
Return no[protected]
It's been almost 17 days since my product is picked up by Myntra and my refund is still not credited into my bank account. Whenever I called cs they said I should check with the bank, about the money. They had also given me transaction number saying that money is paid from their end and I have to go to bank. This absolutely ridiculous Myntra....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RBhugra
from Madurai, Tamil Nadu
Report
Copy

Quality issue

Address:New Delhi, Delhi, 110027
Website:Myntra.com

Ordered 2 pair of reebok shoes, same model, and after 3 days of wearing them, the net threads started to tear apart.It was worn by my dad and the other by my brother and both of them countered the same problem.
Ordered on 2nd Jan, 17
Complaint on 26th Jan, 17
Reached out to Myntra support but they declined to return as it was not the manufacturing defect.
Are they selling fake products?
The both pair were...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
srishti chaturvedi
from Ratlam, Madhya Pradesh
Report
Copy

Product not received

Address:Bangalore Urban, Karnataka
Website:myntra.com

Sir/ mam
i had ordered the items from myntra on 28th january 2017 the "order number[protected] 1810701" "item code - 1430924" i. e. Only women navy blue super skinny fit mid rise clean look jeans - Rs and "item code - 1661882 " i.e. Love Generation women black solid cuffed trousers" total amount - "Rs 1950.33" the items suppose to be delivered by 14 february but still i didn't get the product. i never get the product but in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suchitrasuchi
from Zamania, Uttar Pradesh
Report
Copy

Product return - queued

Address:226016

I have requested for a product return on 6 march 2017.and still it is queued...today 15 days are over...myntra claims for 7 days pickup. . but still no pickup arranged...i have a doubt wether the product will be picked up or not...request for return is still pending...it is very unsatisfactory... Should i eait for 15 days more to lapse 30 day return policy.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikram Audipudi
from Bengaluru, Karnataka
Report
Copy

Short shipment of shoes

Address:560019
Website:www.myntra.com

We ordered two pairs of shoes on myntra on the 20th of Feb 2017 and when we got the delivery of the product on the 1st of march 2017. When we opened the parcel we found that only one pair got delivered instead of the ordered 2 pairs. Intially when we complained to the myntra team via the phone we were told that both the shoes were shipped in a single box but on rechecking we relilised that there is only one pair. Again when we called the...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganeshan Venkatesan
from Vellore, Tamil Nadu
Report
Copy

Defective product delivered and refusal to return

Address:Bangalore, Karnataka, 400080
Website:www.myntra.com

This e-mail is regarding the product 'Sudarshan Silks Orange & Green Checked Traditional Saree' pertaining to the order number[protected]-7435703.

The product was delivered in defective condition there is a small tear on the saree but Myntra refuses to accept and provide return

As a regular customer of Myntra this is disappointing especially because no one has come to ask for photos or checked this in detail...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveen1307
from Nawanshahr, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of shirts

Address:143412
Website:Myntra

I have returned two tshirts because those were not fit to me and pickman pick them on 3rd march 17 but myntra rejected my return saying i have returned wrong product.i have given right product to pickman but they have done some kind of mistake at their end and thats why my refund is pending. My return no is 21821012 &21821058.i am calling myntra custome care from last two weeks but getting no response from them.please help me...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubham Ashok
from Delhi, Delhi
Report
Copy

Order picked but refund declined

Address:Bokaro, Jharkhand, 827003
Website:www.myntra.com

I ordered a pink saree from mynta "Order No:[protected]-8411503 "which I found was not as it looked on net.So, I appeale to return "Return No: 21932286
Placed on Friday, March 3, 2017 "and order was picked on 4/3/2017. But refund was not genrated rather a message came that your return request was declined(no reason was provided). I am left only with the return slip whose photo I've uploaded.Since then I've been continuously sending...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukund Khandelwal
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product received and return request denied

Address:Bangalore, Karnataka, 560068
Website:www.myntra.com

My myntra Order No is[protected]-6270901 which was Placed on Friday, February 24, 2017 and contained multiple items. One of them was a polo t shirt from Jack & Jones. When i opened it there was a hole on the backside of the t-shirt. I submitted the return request in the category of defective product received along with the detailed issue.Two days later pickup agent came, being a genuine customer i myself showed him that this is the cut...
+9 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya Koundal
from Mumbai, Maharashtra
Report
Copy

I didn't get my refund after cancelling the order

Address:Bangalore, Karnataka, 173205
Website:Myntra.com

My name is aditya koundal i have placed an order of rs.2721.26 on 2/03/2017 order no. Is[protected]-3987903 then i cancelled it on same day but i did not get my refund. I kept on mailing and calling them but they keep on delaying the refund. They asked for my bank statement which i readily gave but still no refund received. Every time i approach customer service, a new person is there to acknowledge my refund problem who is unaware about...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore Urban, Karnataka, 560067
Website:www.Myntra.com

I have two complaints related to my order no.[protected]-7824701.

1. Myntra.com sent a defected night suit (Claura-yellow floral print night suit) and declined to return the item. (Return no.[protected]

2. I had returned the night suit (Claura - biege & red printed nightsuit) but myntra.com did not refunded the money (Even after 12 days). (Return no.[protected]

I received my ordered products...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhashree Acharya
from Bengaluru, Karnataka
Report
Copy

Myntra website does not open fully on my desktop

Address:Kendrapara, Odisha, 754211
Website:myntra.com

Though myntra website opens on my desktop, but cannot see all the product of my chosen category.only first row of the product list displays in the computer, but the rest parts are invisible.i have tired a lot but all items of any chosen category does not displayed.Specially the clothing section .Please shot out the problem or suggest any method to see all the listed items of any category ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AnkuTarika
from Noida, Uttar Pradesh
Report
Copy

Return Order Refund amount is not received even after 4 months.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.myntra.com

I returned the Puma Shoe on 5th-Dec-16 as its seems duplicate/copied Puma product even not in original box and Tags.
Myntra by mistake transferred the refund amount into HSBC debit card number instead of My HSBC account number. I raised the complaint on Myntra CC on
14th-Dec-16 with all info and account detail again on mail after confirmation from HSBC side.

I raised the complaint on mail and call with CC so...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
KasiViswanathan meiyappan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Daniel klein watch return order not picked up.

Address:Chennai, Tamil Nadu, 600127
Website:Myntra.com

I placed for a return of daniel klien watch on 8th of march and my return order no was 22054856 and till today the e kart wisher didn't turn up to collect my product but he has updated that attempt to delivery was made. Finally after giving many complaints and fights with myntra customer care today i am getting a message that my return order request has been cancelled because the delivery guy has updated that i am interested in having the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Athiyak
from Bandipura, Jammu and Kashmir
Report
Copy

Refund not received even after 2 months

Address:181121
Website:Myntra

Return IDs: 20586309 and 20267491 I've not received refund for these 2 orders even after requesting for 2 months. I kept on mailing and calling them but they keep on delaying the refund . They asked then for my bank statement which I readily gave but still no refund received . Every time I approach customer service, a new person is there to acknowledge my refund problem who is unaware about the case and I've to explain him first and then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Susmita1330
from Odlabari, West Bengal
Report
Copy

Not refunding my money

Address:560067
Website:www.myntra.com

I had made two purchases via online transaction. Which were of Rs. 477.38/- and Rs. 606/-. Later, I cancled the transaction. On 23rd of February, the online shopping company said that it has generated my refund which will be credited to my account in 7-10 days. And I waited for 10 days. But the refunds were not credited. Then on 9th of March, I called on the customer care number of Myntra.com, that is +91 [protected], but all they said that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dharmisha Mistry
from Surat, Gujarat
Report
Copy

Regarding my refund issue

Address:Navsari, Gujarat, 396321
Website:www.myntra.com

I had returned one product a month back and i have been following up since 23rd Feb. I have returned the product but have not received money back in my account. Myntra people are just sending casual emails and casual answers about the refund and promising the time which they never followed.

It is just a matter of Rs. 800 and it does not take 20 days to figure out why i have not received refund and if done than ARN number. br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy