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Myntra.com Complaints & Reviews

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Last updated Apr 30, 2024
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+91 80 4354 1999
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Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 429

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V
VIVEK GORFAD
from Surat, Gujarat
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La zoire grey & black print... (order no. : 1038683-8802687-3705501)

Address:362001
Website:www.myntra.com

Sir/ Mam
I want to return my product bcoz of size problem .but your costumer care no. is not connect so. kindly help me to return my produt. the size is big as compare to my body so kindly request you take some action to resolve my problem and when i placed order that time its confirmed bt yet now in bag there is no order is seen so how can return my product....
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S
Suzanne D'Mello
from Noida, Uttar Pradesh
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Refund amount not received due to warranty card misplaced

Address:Pune, Maharashtra, 411006
Website:myntra.com

Women black dial analogue fastrack watch which was returned back to myntra on 31st jan i have still not received my refund even after making several calls to myntra. they claim of not receiving the warranty card. its almost a month without receiving the amount and any proper update. what will i do with a warranty card when i do not have the product with me....
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N
Nirmala Kushwah
from Gwalior, Madhya Pradesh
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Not refund money

Address:Gwalior, Madhya Pradesh, 474001
Website:myntra.com

I m doing online shoping with myntra make payment through net banking at the last processing transaction is failed and amount debited from account or order not successful, after 10 min i registred complain to myntra regarding unsuccessful transaction and also my bank, within a two days my bank confirmed me with proof yr transaction is successful bank sent money to myntra but myntra not accept this, finally myntra accepted they having amount...
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P
priti_singh
from Kolkata, West Bengal
Jul 9, 2023
This thread was updated on Jul 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order delayed

Address:Khordha, Odisha, 751002
Website:myntra.com

Order no.[protected]-9358801
Out of two products one product is delivered but the other product i.e. OSAIZ black shoulder bag is still not delivered to me and is taking way too long time.
The estimated delivery date was 16 feb and again was delayed to 18 feb then again i was told to wait till 20 feb but the order tracking shows its in New Delhi and its showing the same place since 6 feb i.e the day i placed my order.br...
+1 photos
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H
Harini Chethan
from Mannarakkat, Kerala
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Gift card not completed

Address:560048
Website:Myntra.com

Hi team,
This is with regards to gift card from myntra. I had bought a gift card for 1300/- and provided a invalid mail id of the recepient when raised a issue customer care guys are telling me that gift card is deleverd and cannot be resent or return my amount. They are not even ready to share the gift card details with the person who has got it. Please help me resolve this is asap....
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S
Savi AJ
from Mumbai, Maharashtra
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Did not receive refund after a month

Address:Mumbai City, Maharashtra, 400014
Website:www.myntra.com

I had returned one top from all about you on 21st Jan. I never received any refund even after chasing myntra customer service for a month. I've spoken to so many people including there supervisor. They have given false promises of working on my complaint. I've waited a long time but because of their mistake I'm not getting my refund. I have been a loyal shopper with myntra but I think I need to find some other site to buy from now....
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M
meetrajeshsonawane
from Nashik, Maharashtra
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I have not received Exchange Order for Order No.:1034866-6313241-8652103

Address:Pune, Maharashtra, 411014
Website:www.myntra.com

I have received this order ( Order No.:[protected]-9499103 ) on Delivered on Monday, December 12, 2016 And I have placed exchange order ( Order No.:[protected]-8652103 ) later on till one month i was waiting to exchange my T-shirts with Tracking number
Courier Name:Myntra Logistics
Tracking No.:ML[protected]

Now i get message from mantra they cancelled my order.

I thing myntra customer care...
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Address:Kollam, Kerala, 691301

Greetings,

I have contacted your customer care representative for the same reason and they said the products will be delivered. This is purely inefficiency of your logistic partner, they have been arrogant and does not care about the customers. Anyway this will be the last order with myntra and going forward please select a better logistic partner

Kind regards

Sunil...
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Address:Bangalore, Karnataka, 560034
Website:Myntra

Hi
I have placed order of 6 items on 8 feb 2017 from which i have not received 3 products for which i have got a call confirmation that the product is delivered
I have even called the customer care three times and they have assured me to provide the details within 48 hours by the same day evening one of tge myntra delivery boy called to confirm that the product is delivered again but i have still not received the productsbr...
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N
nelsonperumpil
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Not returning damaged product

Address:560068
Website:www.myntra.com

I have received a defective product (shirt) and I placed a return request. The person who came to take return did not take it back. Then I contacted Myntra customer care and they said the item will be returned. I got an e-mail confirmation that the item will be returned. Then the Myntra person called me and said he did not get message to collect faulty item and he did not come to pick up the item. Later I got an e-mail from Myntra saying...
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A
AnantNain
from Mumbai, Maharashtra
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Not Returning of Amount Rs 349.00

Address:New Delhi, Delhi, 110005

I have ordered two item
Shoetopia Women Black Ballerinas
Size: 40 / Qty: 1
Code: 900539
and
Shoetopia Women Teal Blue Ballerinas
Size: 37 / Qty: 1
Code: 922301 vide Courier Name:Myntra Logistics
Tracking No.:ML[protected]
on 29 Jan 2017 and same day i made a return request for both the items but i have received amount only Rs 349.00 but total amount was 698 .00. So my still...
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K
Kumar Sarvpriya
from Gagret, Himachal Pradesh
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Amount deduction and order is not placed

Website:Www.myntra.com

I placed an order on 17th February on myntra of inr 946, amount deducted from my sbi account but myntra claims that they did not receive even though my bank - sbi confirms that amount has been transferred to their account with txn#[protected]. if no. has been generated that means amount has been transferred to myntra. but they are not accepting that amount is transferred. what is going on.. how can myntra cheat like this. they are not accepting...
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J
Janki Dedhia
from Mumbai, Maharashtra
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Clark and palmer sunglasses

Address:Mumbai City, Maharashtra, 400086
Website:Myntra.com

I ordered clark and palmer sunglasses on july 2016 which is recently discovered it to be fake when I had been to the outlet. I just saw there is no logo of the brand and they didnt even give me the box, when I registered complain on it and asked them to check with their records or proof that they had sent me the product was fake and can cross check with their records atleast once, because there was no logo and the brand box .Senior department...
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A
ajoshi001
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Been two months, refund not processed

Address:Bangalore, Karnataka
Website:www.myntra.com

I returned a Fort Collins black quilted jacket from Myntra on 23/12/2016 Order Number:[protected]-7634601. Myntra says they have initiated the refund of Rs. 1462.45 on the same day, but I have not got in in my account yet. I paid through debit card. I have been contacting throughout, so many calls n emails I have sent, but they give response after a week, with useless delays and details. They gave me the ARN number which the bank said...
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P
Priyanka Salian
from Pune, Maharashtra
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Order still not received even after 8 days of reaching the delivery centre

Address:411028
Website:myntra.com

Hello, I had placed an order for exchange of a jacket from size M to L on 6th Feb. The order has reached the delivery centre on 8th Feb according to the tracking status and the product is still not out for delivery. Are you guys so damn slow or have you misplaced the order? I wanted that jacket to reach my boyfriend on Valentine's day but your sad service has ruined it all. I had got a message stating the order is delayed and will be delivered...
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N
Nitin Babbar
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Refund/exchanged product not received

Website:www.myntra.com

My order number is[protected]-8973603.
There were two products in my order. For one of them i registered a request for return and for 2nd one i registered a request for for exchange.
When the delivery boy (Vishal from delivery) came to pick up the return on 19/01/2017, i asked him whether this one is for one shirt or for both the shirts (As i was not aware of your policy that exchange product will be picked up at the time...
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N
nishu kumari
from Mumbai, Maharashtra
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Refund issue regarding Order No.:1034974-3333263-7933803

Address:Chennai, Tamil Nadu, 603103
Website:myntra

Hi, I did not get refund for this product. I mailed two times for refund the amount but I am not getting any proper response from their side. I returned my product 20 days before but still I did not get refund. Please look into my issue and do the needful.

Product Details:

Order No.:[protected]-7933803

Return number: 21016152

Refund amount: Rs. 1030.71...
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K
Karishmaoza
from Jorhat, Assam
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Have not received refund

Address:560067
Website:Myntra.com

I have placed an order of Nike shoe on 28/01/2017, due to selection of wrong size i have cancelled it that day only. I got an email saying that order is cancelled and refund will credited within 7-10days. But i have not received my amount till today and contacted Myntra many times. According to them refund is success & on 9 Feb they are sending me screenshot of transaction query system and asked me to go to the bank and update it. I went...
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Address:122001
Website:www.myntra.com

Hello,

I placed an order yesterday, where an offer was going on. Since it was best price i could afford for that order, i placed it. Amount was paid through my credit card. Suddenly when i checked my order details after 10 mins, it shows cancelled. No reason nothing. When i try to call Myntra Customer Care, they just have to say SORRY..Nothing else they know.
According to them they were not able to redeem my Myntra...
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O
oleti harika
from Hyderabad, Telangana
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Payment was successful but order is not places

Address:Hyderabad, Andhra Pradesh, 500029
Website:www.myntra.com

I have ordered an watch worth of Rs6995/-.During the payment process money got debited from my account But its order placement was unsuccessful.I had an talk with customer care they were telling that they didnt receive any money from the payment gate way still.They were asking to wait for 24 to 48 hrs.But i have to place that order on an immediate basis.How could my problem be solved if neither the bank people nor the myntra people were not...
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