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Myntra.com Complaints & Reviews

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Updated: May 10, 2026
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Myntra.com reviews & complaints page 43

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C
Cdeepak443
from Jaipur, Rajasthan
Dec 11, 2022
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I have ordered a gift for my fiancee and opted for gift wrap service, additionally I also opted for a personalized message to be sent along with the parcel and got charged extra by Mynta.

My order got delivered in a normal cover like Mynta usually does and there was not personalized message. Such a pathetic service as Mynta ruined our special moment no personalized message, no gift wrap.

Invoice was also sent with the gift. What kind of pathetic service is this?
Myntra.com customer support has been notified about the posted complaint.
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    M
    Manojbatra24
    from Mumbai, Maharashtra
    Dec 11, 2022
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    Resolved

    Address: Mumbai
    Website: Myntra

    I have ordered a red ducati shoe from myntra and my order id is[protected]-2551501.( invoice no. I0623SE[protected] I received the outer box in broken condition when the product was received by me and i immediately took a video of the same in front of the courier person but the delivery boy said i cannot tale it back now since its opened so you kindly put a return request on myntra. I put a return request the same delivery boy came to pick up the product and now is saying he does not remember anything and we bave damaged the outer box so he will not pick it up. I put a return request everyday and the courier person without even coming cancels my pickup.
    We had avery harrowing experience by ordering a product from myntra. If we call up the courier person he abuses and threats saying jaao jaake police may complaint karo mera nahi pick up karoonga aapka product...All goons are employed by myntra...Guys please be careful DO NOT ORDER ANYTHING FROM MYNTRA AS THEY WILL NOT TAKE YOUR PRODUCT BACK EVEN IF THE PRODUCT IS UNUSED. I lost my 1099 to myntra scam. Be CAREFUL GUYS... DO NOT ORDER ANYTHING FROM MYNTRA...
    Dec 12, 2022
    Complaint marked as Resolved 
    After posting a complaint here. Myntra has accepted my return and have refunded my money after collecting their defective product...
    Myntra.com customer support has been notified about the posted complaint.
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      PraveenKumar9939
      from Hazaribagh, Jharkhand
      Dec 10, 2022
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      Address: Bangluru, karnataka, india

      Hi,

      My myntra account with the user id [protected]@gmail.com, is suddenly they had suspended and locked, however without any reason or intimation they had suspended and if they had mentioned the reason like something went wrong i will accept, but i called to customer care people and they are saying no reason for this, this is strange and please take proper action on myntra on my issue, need an investigation for this issue as i had purchased very clearly every time and also not frequent buyer, if buying of products is untethical from myntra?
      Myntra.com customer support has been notified about the posted complaint.
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        S
        Sonali M Parekh
        from Mumbai, Maharashtra
        Dec 10, 2022
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        After contacting the customer service several times over the last month and spending hours speaking to them. I am reaching out for help. They charged me 6, 995 for a pair of boots, they did not deliver them and will not refund the money either.
        Myntra.com customer support has been notified about the posted complaint.
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          S
          Sonali M Parekh
          from Mumbai, Maharashtra
          Dec 10, 2022
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          After contacting Myntra several times over the last month and spending hours speaking to their customer service. I am reaching out for help. They charged me 6, 995 for a pair of boots, they did not deliver them and will not refund the money either.
          Myntra.com customer support has been notified about the posted complaint.
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            J
            jainmudit26
            Dec 10, 2022
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            Resolved

            Address: Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103

            Order id #122178145652543696001
            Was ordered earlier their is return but not attempted by pick boy their is hold even contact couple of times with customer care but their is no response.kindly help
            Dec 16, 2022
            Complaint marked as Resolved 
            Myntra.com customer support has been notified about the posted complaint.
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              S
              Dec 10, 2022
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              I have order cloths from the myntra.com payment was made via mobikwik pay later app the money has been debited but the order has not been placed in my myntra account it is showing place order . either refund the money or accept the order amount of rs 2523
              Myntra.com customer support has been notified about the posted complaint.
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                S
                Sarita Palni
                Dec 10, 2022
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                I ordered a lehenga from myntra and recieved it on time. But the status of delivery was not updated as delivered and it was rather updated as failed. On opening the product I found out that the product was already used. I filed a complaint regarding both the issues on customer care on 30th November, 2022 because since the deliver status was shown as failed I was not able to return if. After talking to customer care for more that 10-15 times till 10th December, 2022 they are extending the timeline to resolve the issue by 24-48 hrs each and every time I talk to them. They are not even willing to solve the issue.
                Myntra.com customer support has been notified about the posted complaint.
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                  G
                  Grace12
                  from Gwalior, Madhya Pradesh
                  Dec 10, 2022
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                  Order ID # 1222290 [protected]
                  I ordered a shirt top in express so that it would reach to me in 2 days because I'm needed to wear that product by Monday. But as my delivery is delayed they are not even showing the next delivery date. The product is urgently be delivered before 12th. I request if they could do this.
                  Myntra.com customer support has been notified about the posted complaint.
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                    S
                    Shruti@100931
                    from Lucknow, Uttar Pradesh
                    Dec 9, 2022
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                    I received beanie lilac purple one size of h&m. Order number mentioned is c7567133-b[protected]af31614244c7
                    Myntra.com customer support has been notified about the posted complaint.
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                      M
                      Mini Agarwal1
                      from Howrah, West Bengal
                      Dec 9, 2022
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                      I had ordered a fossil watch Order ID # 1220764 [protected] with Model name FS4656, however, FS4656IE was delivered to me which is a different design and model number also. ON return Myntra denied saying quality check did not pass wherein they in the first place have delivered a FAKE FOSSIL watch. My order amount is Rs 9, 715 which is a huge amount
                      Myntra have been calling me and mentally harassing me as well
                      I want to charge them for my refund amount as well the mental harassment legally
                      Please have a look at the watch design on the app for this Model and the images I have shared
                      Myntra.com customer support has been notified about the posted complaint.
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                        Ghar Chand Manhotra
                        from Delhi, Delhi
                        Dec 9, 2022
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                        Address: House No 162 Ward no 6 Near rich harvest school Bari brahmana

                        One an half months back i bought a mast and harbour watch from myntra. After few days it stopped working. Now, when i asked myntra about service of the watch they denied that they do not provide service for the product after 1 month and i should contact the brand. There is no contact number or email address of the brand on internet. Worst service.
                        Myntra.com customer support has been notified about the posted complaint.
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                          J
                          Josephson
                          Dec 9, 2022
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                          Myntra supposedly provides free delivery for first time purchase. But when I tried to place my first order, I was not only denied free delivery, but also charged with ridiculously high convenience fee (i.e. Rs.299/-)
                          No other e-commerce platforms charge that much within India. When I reached out to the customer care about this, their reply was even more bizarre. They claim that my account has very high rate of return! Which is ridiculous because I haven't purchased anything from Myntra before, let alone return it.
                          They promised to raise the issue (i.e. Ticket ID - IN[protected]) within 3 days, but closed the issue within the hour as 'resolved' without providing any solution. Please help me with this problem.
                          It's a scam and it's outrageous! Myntra is only interested in customers' information. They induce new customers using false offers and get them to log in to their server using phone numbers and e-mail IDs. They collect further information through consumer surveys too.
                          Myntra.com customer support has been notified about the posted complaint.
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                            R
                            Rajaraja@123
                            from Budhlada, Punjab
                            Dec 8, 2022
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                            Address: Near police station railway station road budhlada 151502

                            Sir/mam

                            I want to place orders at pincode 151502 bt it's show that we can't deliver at this pincode 151502. I had already placed order at this pincode 151502 last month

                            So resolve the pincode 151502

                            So that I can easily place order at pincode 151502

                            I am waiting for my order

                            My email adress is [protected]@gmail.com

                            Mobil number is +91-[protected]
                            Myntra.com customer support has been notified about the posted complaint.
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                              O
                              Oswalt
                              from Agartala, Tripura
                              Dec 8, 2022
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                              Please restore delivery on pincode 799155. I've been ordering since last 2 years and even last November, l got my products delivered here.. Don't know why suddenly it's showing that delivery is not available here.. please resolve this problem as soon as possible.
                              Myntra.com customer support has been notified about the posted complaint.
                              Toh kya bana resolve hua??
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                                T
                                tinarchana
                                Dec 8, 2022
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                                On 21st Nov 2021, My myntra.com account got hacked by changing the alternate phone number and some other email ID. The hacker used my Myntra Credit of Rs 5984 from my Myntra credit account and bought some product. Myntra also delivered the product to the invalid address.
                                Below is the person name and address:
                                Ansh raj
                                [protected]
                                Near Hari mirch Gurudwara Rd, Madhu Vihar, I.P.Extension, Patparganj, near subway, IP Extension, Delhi - 110092
                                Myntra.com customer support has been notified about the posted complaint.
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                                  shubham4505
                                  from Hyderabad, Telangana
                                  Dec 8, 2022
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                                  The prices before order was confirmed were different from when delivered

                                  I have ordered two t-shirts from Myntra, one item costing 239 rupees and another costing 174 rupees, ~413 total order value.
                                  This was the price when I ordered/confirmed and even after the order was placed.
                                  The online payment methods kept timing out so I opted for POD(Pay on delivery) option.
                                  One of the items were delivered today, only for me to realise the price for my order had changed. I had to pay 399 rupees for the...
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                                  Sushant345
                                  Dec 8, 2022
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                                  I purchased myntra gift card of 2000rs from paytm at that time offer is not there that why i does nt redeemed it with myntra because its have validity of 1 year that why i does nt redeem but today while i shopping i seen good item with good discounted rate clothes that why i tried to redeem my myntra gift card to redeem which issued by paytm to purchase that clothes, at that time its says its already redeemed what is this? I am shock please refund money
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    Rajaraja@123
                                    from Budhlada, Punjab
                                    Dec 7, 2022
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                                    Address: Near police station railway station road budhlada 151502

                                    I can't order the product due to pincode is not updating on myntra
                                    It's showing that this pincode(151502) is not for delivering. I have already ordered on this pincode before 1 month

                                    151502 pincode is not working on myntra app and Myntra site

                                    All pincodes and city villages are equal for all online shoping companies
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      D
                                      dr dhruva sarkari
                                      Dec 5, 2022
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                                      SInce past more than 10 yeas, i am buying products from myntra. Today i wanted to delete my alternative myntra account but by mistake my MAIN myntra account got deleted.
                                      I am an Elite member of myntra as it was shown in my myntra profile.
                                      Before this mishap, one of my product got delivered, which size was up to the mark.
                                      now when i called the customer care, they were not helping me to revive my account and i found them to be helpless.
                                      to be honest, in every application, if you delete your account by mistake or by choice, they give you some time period to revive your account with out permanently deleting it.
                                      there is no option in the app to revive it!.
                                      Even if the guy was not able to revive my Elite member Myntra Account, then he should have atleast helped me in returning the product which came as a misfit.
                                      i am deeply disappointed in myntra. Though being an Elite member, this is not the way to keep people helpless.
                                      My money, my credit points in it etc all got wasted.
                                      i just want my old account back, for which i am an Elite member in it, anyhow.
                                      Myntra.com customer support has been notified about the posted complaint.
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