Myntra.com Complaints & Reviews

We got delivery from ekart agent .The agent din’t brought Myntra packet but brought ekart packet in which 3 bills were there and only 2 products, the agent came to my door without calling me on phone, i have taken video of this situation, cos this is the second time facing same issue. Last time also got 2 products but got a message that 3 were deliveries, when complained myntra customer care, they said we cannot help cos here in database 3 products it is showing.so this time took a video for proof. This ekart fellows doing such a fraud. Will u take legal action or should I take legal action on Myntra and ekart Or remove ekart from your delivery partner. This guys are fraud.
[protected]

As I had placed an order with Order ID[protected]-7596001. I had received the original product with all brand tags and labels, As due to diminished quality issue tried for returning the product with all brand tags, unused and unwashed condition. But at return submission place it is getting delayed again and again. When I tried to call pickup agent, he talked very rudely to me and denied for pickup. When tried to reach myntra customer care they asked me to wait and this is not getting resolved even after filing a complaint. But I hope why customer should face such disrespect and inconveniency. Please consider my problem and provide proper resolution.
Please reach me out through mobile [protected] for any other queries.

Recently I was ordered roadster black shirt, my Order Number:[protected]-7651901, But I didn't get product and showing delivered, i was recently complained and but saying its take may be 7-8 days, , Why customer face to much problem, this type fraud not expected from Myntra, And one of the executives (Tany shree) saying company haven't policy to cover your loss), Company haven't not any policy for customer facing any type of fraud, I was asking to her, give me your id number, she said, I didn't provide you because this is not under our company policy

I bought deodorant, my order id # 1215199 [protected] package of deodorant was already opened & deo was not sealed. So i retuned item under damage products section, they picked up product on 21 sept. After picking up product they are saying that your product return is declined because product is not damaged. After that myntra said you will get replacement/ reshipment in 7 days, myntra declined to give me refund, after that i was waiting for replacement but then today 27 sept i get this message of courier company again that delivery boy is coming to pickup product of myntra from me, what kind of fraud is it? They did not give me refund or replacement & now they are asking for return again. So now directly myntra is harrasing customer, they are not giving me product replacement & not even refund, when i retuned item awb number was[protected] it was sent to delhi warehouse, now they are again asking to give return when i have no product nor refund now they sent awb number[protected]. Please sir provide my refund or product, myntra is wasting my time & money.

I placed an order of a Pencil Skirt from the brand SASSAFRAS from Myntra.
Order ID is #1214810 [protected]
I ordered in size 30, yet the skirt was pretty much loose on me & I didnt even like how the fabric felt on my skin when I tried it, so I placed a return request for the same.
The product had tags intact & the agent also checked the product & it had tags.
The product was unused as how can a person wear a skirt when its already loose for them.
Yet my return was PUT ON HOLD because it failed their quality check & now the App says that my return is REJECTED & the skirt will be reshipped to me.
First of all, I didn't even do anything with the skirt that they provided, the tags are intact & I haven't even used it. I returned it as it is so how did it FAIL their quality check?
Does Myntra sell low quality products to their customers that they themselves don't want to accept back?
Secondly, Their customer care is so pathetic, I opened 2 issues, one was resolved without any comments & the other is still OPEN & I haven't heard from them, just received their generic message that the quality check has failed without any explanation.
This is really such a pathetic experience for me as a customer.

My Order ID is #1214810 [protected]

I would like Myntra to refund my Money as soon as possible & they can keep their low quality skirt with themselves.

I ordered 'Harpa Women Mustard Yellow & White Printed Top' and I requested for exchange of same product with same size, which was not delivered to my home.

But I got a message that the product was delivered and my existing one was returned, when I am still having the existing item with me. I raised complaint with Myntra, and asked for exchange, but they are saying I cannot get the exchange but can only return the product. Also, they closed the query without hearing me out. They updated the status as if it was resolved, when it is not.

I do not understand why I cannot get the exchange of the product that I want. First, they even could not trace to which place they exactly delivered the product, but they are denying me the exchange. Even for returning the product also, they will not credit full money to bank account, some money they will credit to Myntra account directly without giving any option for user to choose.

I expect a resolution asap.

Contact - ramya.[protected]@gmail.com

I recently bought sandal form mynta and its Order Number:[protected]-9886201. but after one day o[censored]se one of the strip of sandal ripped out. i put a return request and the return id is [protected]. but the pick up person didnt take back sandal and asked me to contact customer care. i called myntra customer care but they simply denied to take back used product but i use it only few minutes. infact product has one month warranty too but they simply denied and i asked them again then wahts the point ofg warranty on product .i need my refund back from myntra.

I am registered and active user on Myntra.com.

They suspended my account without my permission and also cancelled my orders.

I have called to customer care but they disconnect after few minutes. I have tried 5 times in 30 minutes (I have recording too).

To activate my account they asked for Government proof (adhaar card/voter card, etc...).

Why Myntra need my government proof to activate account. I don't understand and it is irrelevant.

Hoping for help.

I placed an order of a pair of van Heusen sandals and it was delivered to me on 25th September. It was really loose on me so I had placed for a return the same day. The return was picked up the next day and the delivery boy checked the sandals with all the tags for 2-3mins and later approved. The product was successfully picked up. Next I receive a message from Myntra today that the return has been declined because it didn’t pass the quality check. On calling them they wasted my 1hr and told me that the tags are missing. When the delivery boy picked it up he checked everything and all the tags were present. I am not supposedly to know what happened to the sandals after handling it over to him. This is complete harassment. I want my refund because the sandals are fitting me and hence it’s of no use keeping them. Myntra should be banned forever. This is complete harassment.

Money got deducted but order was not placed.after waiting for 4 days i didn't get my deducted amount

I placed an order worth 2759 rupees on myntra and paid it through paytm wallet, my money was deducted but my orders were not placed what should I do??

I bought a total of 5 items from Myntra. The issue is with the cancellation of 1 product among the 5. Name of product is: "WROGN Men Grey Self Designed Slim Fit Stretchable Jeans".

I had raised a return request on approx. 13th September 2022. The product was picked up from my doorstep and verified, and later the return was cancelled by Myntra courier on 15th September 2022. The reason produced was "Quality Issue". According to the courier, the product's name in myntra.com says "Grey Jeans", but the returned product had color "Black" written in the brand tag. I had contacted them and explained that the product I received had the color "Black" mentioned in the tag, but Myntra is advertising it as "Grey Jeans" which is not my fault and that I had returned the exact product I received. My return was cancelled anyway, and I was told that the product would be re-shipped to me within 48 hours.
I never received the product back, despite raising multiple complaints with the customer care. So now, the situation is, my return was cancelled, I never got any refund and neither did I receive the product back. Please help me resolve this issue. All I want is a refund against my return.

Yesterday I couldn’t receive the order as i was busy but later at evening I called that agent several times and he said that he will deliver it again tomorrow by 1 pm and he said that he will send otp number to me and give that otp to him
I said as he said i gave him that otp but later i got to know that he canceled my order by using that otp
I didn’t want to cancel my order. Then when i called him to deliver my order he used slang words with me, he said it’s wrong number this and that. Is this the way you treat with customers? His number is +[protected]
Please punish him and deliver my order

Myntra send us wrong product

Returned products amount around 2200 refunded to Myntra credit. I had choosen the option because money will be credited on that day. Now Myntra showing that your money was expired. With out prior notice how they will expire my money. Please help me to get back my money. I will be very thankful to Myntra

It’s been a month since i have ordered ( order id # 1213915 [protected]) trendyol grey straight jeans they are testing my patience giving me hard time by keeping me in dark to wait 24 hours more since a month. They really need to pay for this unprofessional behaviour.

I have order my product on 1st of September and it’s going to be a month since they are telling me to wait 24 hours more since 1 month…they really giving me hard time by testing my patience…literally they have been telling me to wait 24 hours since 10 calls which i hv made…they really meed to be scold on this

I would like to highlight faced by me as a customer from the customer service till manager along with courier services.

I received a product on 8th Skechers and informed myntra that i received different model and color of shoes as brand is same.

Myntra open an investigation and approved my request on 9th and same attached in this email.

After that courier boy came and insulted my family regarding the same and denied to pick up then again complaint was open why pickup denied.

Then suddenly reinvestigation opened. After 10 days a manager called me that they have sent me correct product despite the courier person came on day before yesterday came for pick up and after pick up he didn't update it. When i ask from courier manager he said OFP dexter se by mistake hua.

Now i lost my money as well as product.

I need my money back as per consumer act law seller needs to fulfil the promise for what he is taking money.

I request your immediate attention to this

My number is [protected]

I bought a vega 9 in 1 cleanser from myntra in around 2000 rps n i got defective n damaged one wch is not working..so i requested for return...as it is clearly mentioned in return policy they vl tk return but when i contact to custoner care they told u contact to vega n get it repairec there...i paid for a new product so y i should get repaired one as well as i bought from myntra so why i should go to vega center...i feel mentally harrased n troubled...

Us polo ki jeans mne 8th September ko return kar di thi uska refund dalne ki jgha vo log fr se return maag rhe hai mere se jab mne return de diya to kha se return duga m mne ek pic bhi send ki thi un logo ke pass usme saaf dikh rha hai ki 8th September ko picked up ho gyi thi or mere pass pick up agent ki call recording bhi hai usme sab kuch clear ho jayega aapko ki mne return de diya tha usko