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Myntra.com Complaints & Reviews

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Updated: Jan 31, 2026
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Myntra.com reviews & complaints page 45

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S
Snehal13
from Yavatmal, Maharashtra
Nov 10, 2022
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Order ID # 1219667 [protected]

I am unable to raise a return request for the above order id.
The product was delivered today 10 november 2022 but due to fitting issue i wanted to return
I am unable to complete the process and unable to raise return and refund request.
The product is compatible with myntra's return policy but unable to do it.
I have tried to contact customer care but unable to reach them.
Kindly help.
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    R
    rvshvkadu
    from Pune, Maharashtra
    Nov 9, 2022
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    Myntra team has deactivate my account register with my phone no : [protected] without any prior notice, becuase of which I can not file retun to recently purchsed Iteam or track refund status of existing Items or track the status of not delived Items
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      R
      rishabhmittal616
      from Delhi, Delhi
      Nov 9, 2022
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      Address: New Delhi, Delhi

      I ordered 9 products on myntra.com on 31st October 2022 and the expected delivery date was 10th to 16th November.
      The payment option was pay on delivery.
      Now on 9th November they cancelled my order of 9 items because I purchased them on the discounted price.
      Please take action against them.

      Thanks,
      Rishabh
      +4 photos
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        K
        Kohila Mariappan
        from Bengaluru, Karnataka
        Nov 9, 2022
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        Website: myntra.com

        Mynthra ship their products to irresponsible courier services and dont care of whether they are delivering the products
        I ordered kurta and face products before 6 days and still it has not reached me. Once i got the out for delivery msg with agent number, i called that number while calling itself another msg coming stating delivery failed. Entering fake delivery attempt and not even trying re attempt they are simply cancelling the order without customer knowledge
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          R
          rtimchen
          from Dhekiajuli, Assam
          Nov 9, 2022
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          Website: Myntra.com

          Sir / ma'am,
          My product with Order ID # 1218590 [protected] returned due to size issue and I have already returned the product and I have recieved the message regarding the refund but till now as of late the amount has not been transferred back to my account and they gave a specific date that it will be resolved within the given time period but its all in vain. I got a message that it has been resolved but till now its not been credited back to my account. Never have I ever been treated by Myntra like this.
          Now I am beginning to think Myntra has lost its customer grievance support.
          +3 photos
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            S
            SMd Eliyas
            Nov 8, 2022
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            Address: Sri Sai Vinetha PG for Mens, Gachibowli, Hyderabad

            I order Roadster cargo pant but I received different chino pant. I raised the complaint I myntra application and its showing quality check is failed.
            +1 photos
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              S
              SMd Eliyas
              Nov 8, 2022
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              Address: Sri Sai Vinetha PG for Mens, Gachibowli, Hyderabad

              I ordered Roadster cargo pant but I received chino pant. If try to contact Myntra no one is responding to this issue and showing quality check is failed.
              +1 photos
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                V
                V Sri Charan Reddy
                Nov 8, 2022
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                This is a complaint regarding three shirts from the Order No : 121743433972338774203.

                1) U.S. Polo Assn. Men Beige Solid Pure Cotton Casual Shirt, Size 40
                Return rejected on October 18th. Same size shirt of size 42 was successfully returned as wrong product was delivered. The size 40 shirt is unused and was rejected on the basis of quality check failed even though unused.
                The product is yet not returned to the delivery address after return reject. Rs.1264

                2) U S Polo Assn Men Brown Tailored Fit Pure Cotton Casual Shirt, Size 40.
                This is kept with return on hold status since Oct 17th. Can't raise a help or request from the website either. Rs.1099

                3) U S Polo Assn Men Black Casual Shirt, Size 40.
                Return rejected on October 18th. Shirt is unused at all. I had fitting issue with this piece. I ordered both 42 size and 40 size. I kept the 42 size with me and returned the 40 size. The product is clearly unused and still the return was rejected with quality failed issues. Can't raise a help request as well from the website. Rs.2999
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                  N
                  Naziabg
                  Nov 7, 2022
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                  Website: Myntra.com

                  Hi,

                  I was suppose to get my exchange delivery today but the delivery executive did to visit my place to check the product without visiting he has update in the Myntra portal that the Quality check for original product has been failed as the brand tagging was missing This is so pethitic and non sense i had had no issues from Myntra but now I feel cheated
                  Customer care executives having no idea when I informed about this.They were not able to provide any solution

                  I need my exchange deliver or the refund if someone can help
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                    M
                    Mukul_khatri01
                    Nov 6, 2022
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                    I order a pair of slippers and wrong product was received and they deactivated my Id -[protected] without any reason
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                      S
                      shrikc
                      from Noida, Uttar Pradesh
                      Nov 6, 2022
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                      Incomplete order delivered on Oct 22. Return request raised on Oct 22. Still no action taken. Twice the return request status changed to "pickup failed" without any contact from Myntra. I have called customer helpline thrice and still no resolution. I have been charged for the product and the received product does not have the promised quantity. Instead of 2 quantities, I only received 1 quantity and already paid for 2 quantities.
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                        J
                        Jimkin
                        from New Delhi, Delhi
                        Nov 6, 2022
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                        I am tracking a item for so long but it is out of stock since last year.
                        +1 photos
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                          R
                          rtimchen
                          from Dhekiajuli, Assam
                          Nov 6, 2022
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                          Website: Myntra

                          Sir/ma'am,
                          I ordered a product on 25th October on myntra but since due to product issue, I requested for return and I also reviewed it on the website regarding the product but I couldn't post any review regarding the product and since its an issue with the product they reject and disregard my review. Therefore,
                          I want to raise an issue with myntra that the service provided by them has been not nice and trustworthy to the customers.
                          Order ID # 1218590 [protected]
                          Placed on 25 October 2022.
                          Please make sure this issue don't affect other customers too.
                          Thank you.
                          +3 photos
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                            A
                            Atul parkash
                            from Powai, Maharashtra
                            Nov 5, 2022
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                            I ordered a denim jacket from Myntra and got delivered on 03/11/2022 but I don't like it so on the same day i requested for returning the item and get pickup massage for the next day that is 04/11/2022 and I got massage from ekart logistics that pickup is completed but after that I got massage from Myntra that my pick request is cancelled and the return request section got disappeared and there is only written my order is delivered so i contact to Myntra i gave them the details so they registered my complaint but no further action is taken even though I provide them the massage screen shot I am a student i don't earn money so 1.5k rupees is not something i can forget about and now I hate Myntra i decided not to buy anything from them on future
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                              Teja simhadri
                              from Guntur, Andhra Pradesh
                              Nov 5, 2022
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                              I loved a dress and bought it from Myntra. It was Loose for me, so I thought of exchange and get the Medium size one. But the medium size is unavailable. They are now not accepting either return or exchange. I contacted the help center and they are helpless in this. If it restocks then only they will exchange itseems. If not restocked, they just atleast accept return. This is not fair. Our money matters too. They failed to handle this kind of situation. I need value for my money too. Either exchange with my necessary size or allow return. If not both, then it’s a serious problem.
                              Myntra.com customer support has been notified about the posted complaint.
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                                H
                                Himanshu 12
                                from Nāngloi Jāt, Delhi
                                Nov 4, 2022
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                                I recieved a product but the size is to small that's why i return the product the delivery agent check it properly and take product with him.. and second day they reject the product by saying that product tag is missing or damage .. or i really don't know from where it is damaged and the product is reshipped to me today i check it properly yeah it's really damage so please i don't what happening ... Resolve my problem i beg from u
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                                  Himanshu 12
                                  from Nāngloi Jāt, Delhi
                                  Nov 4, 2022
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                                  I ordered a shirt from myntra or i have a size fit issue so i return the product and delivery agent check it carefully .. but now myntra refused to take my product by saying it is damaged.. I sent a shirt which i recieved as same as they deliver to me...
                                  Myntra refused to accept my product and does not make any return for that ..
                                  Please help me ..
                                  +1 photos
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                                    S
                                    Sushma Sindhwani
                                    from Ludhiana, Punjab
                                    Nov 4, 2022
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                                    Website: Myntra

                                    Maine 19 oct ko shoes order kiye the they delivered on 21st oct. in evening on the very next day i put a return but.rill now they not resolved my issue.becauce of size & fit husband the shoes not perfect to my husband.Thats why i have to retured it.but they not returned yet.quality issue bol k rehect kiya unki tarf s ak baar aaya koi pick up k liye &they rejected and said.talk to the customer care..so many times i called customer care but they not resolved my issue.plese pick up the shoes and give my refund back
                                    +1 photos
                                    Nov 6, 2022
                                    Complaint marked as Resolved 
                                    no step would be taken by the company. kl bhi maine return ki request ki per koi solution nhi nikla they hold the pick up by their end .15 days se jyda ho gye hai .koi solution nhi nikla ab tk.. please help me.
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                                      puneeta45
                                      from Barnala, Punjab
                                      Nov 4, 2022
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                                      Address: Banglore

                                      I had ordered a dress (JC Collection Blue Midi Dress) on Myntra on 20 Sep, 2022. I received this dress on 16 Oct, 2022. As the dress was not fitting due to small size, I filed a return request of the product on the same day. I received the company message that request has been received and to handover the product to the pickup agent. However when I checked again to check the status of return I found that company had put the product return on hold on the same day indicating quality issue even when no one had come to pick up the product. Then company cancelled the return request. I again raised the request for return and even talked to customer care. But they deleted all the communication from portal and now it is showing as product delivered.

                                      Hence I am approaching you to resolve the matter and help us in returning the product and get the money refunded. I have attached the copies of bill of the product and all the communication.

                                      Please look into the matter at the earliest. I shall be very thankful to you. Thanks Puneet
                                      +4 photos
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                                      Nov 08, 2022
                                      Updated by puneeta45
                                      The company after asking to return product has again put on hold the return request citing quality issue even when no one came to collect the product.
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                                        Shobha Dalvi
                                        from Pune, Maharashtra
                                        Nov 4, 2022
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                                        Address: Bengaluru

                                        I ordered two Bombay Dyeing Towels from Myntra. The Lime green colour towel got unravelled and a hole developed in one wash, despite following Wash Care instructions of the product. When I complained to Myntra, they responded that Bombay Dyeing is a trusted company, their products are of good quality and Myntra's does not ibelieve that it was a defective product.
                                        Obviously, despite sending photographs, they believe the supplier rather than the customer. This upsets customers and hence I checked my ordering history with Myntra and other online vendors like Amazon, Nyka, Tata Neu, and Flipkart. I found that products supplied to me by Myntra had the maximum number of complaints.
                                        Hence I am delisting Myntra from my list of approved vendors as quality of Products supplied by them are of suspect quality. Their customer complaints resolution is unprofessional and they seem to be in a habit of defrauding unsuspecting customers.
                                        Myntra Order No:[protected]-8585203, Invoice date 04 October 2022. Invoice No. 10823PM[protected]. Invoice and shipping from Parnami Textiles, D-64, Ist Floor, Govind Marg, Adarsha Nagar, Jaipur, 3022004.
                                        Delivery Date 08 October.
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