Myntra.com Complaints & Reviews

I had returned the product on 1st Sep 2022. Return Id: [protected].
From the time till date it’s been 1 and half months I have not received my refund. After raising so many complaints and escalations, they haven’t refunded my money. Despite giving false promises that the money will be refunded, they haven’t given me the refund. I am harassed by this customer care . Despite sharing all details of the product being picked up, tracking no. etc. they are not giving the refund.

I added my 1000 to myntra credits tfor shopping but when i tried shopping no product was serviceable to my location i tried multiple sellers non of them were providing service to my location so i called support of myntra Ms Nidhi spoke to me i told her i am not able to place the order aske her to refresh my location or give my money back she said not possible i asked multiple times for same she didnt provide proper resolution i asked her if post deactivation will my amount refunded to me she said yes i will raise complaint and she raised complaint to deactivate and refund but amt didn't refunded Accont deactuvated ..I called again Ms Bhavana spoke she said nidhi raised wrong complaint she didnt mentioned about refund and only account deactivated so bhavana raised complaint again for refund she said within 48hrs i will be receiving my refund but post 48 hrs no one is ready to help they just denying that it will not be refunded pls look into this it is very pathetic these platforms are just looting the people.

I’ve ordered two products, in which Myntra declined to return and also I’ve faced this issue many consequences just because of their courier agents . My product was in good condition their agents have falsely reported that my product was damaged although they didn’t even came to pickup so i complained but myntra declined my complaints. Also
I have shared the pics of the products, it’s in good state .
And this is not happening for the first time but for the 3rd time . And I suffer losses just because of their poor services .

I order one item from Myntra it's showing as delivered but has not received. order number is[protected]-2953701.

No delivery boy has contacted me, even if I haven't shared OTP as well to anyone.my item was prepaid.

Order number MLT[protected]
The order is showing as in Transit in app.However received physically the items and I want to return.
I had paid by card but delivery person took Cash on Delivery and told for return I need to apply seperately.
This was my personal 1st shopping from Myntra and with this bad experience wherein I cannot even easily reach out to Myntra person for contact . This is a veryyyyy bad experience.
Can someone please call me urgently as I am not sure what is the status and I want to get refund

Iam parches new balance shoes very poor quality products duplicate product missing tag issue not return product not used full sarvice only time'paas apki pareshani samjha sakte hai mah kuch nahi kar sakte

I had ordered three ishin dresses as follows:
1. Yellow floral dress
2. Women Orange Schiffli Pure Cotton
3. Yellow Ethinc Motifs embroided.

Out of the three dresses ordered mentioned above against Order ID : 1217130 [protected], Surprisingly None of them got delivered. Instead some other product was delivered which i had not ordered. After this i had raised a complaint on the Myntra App on 14/10/2022 but no revert was received. On 15/10/2022 i called on customer care and i was told we are working on your request but still nothing has been done from your end. I have sent multiple emails on [protected]@myntra.com but no revert has been received. On 16/10/2022, I was shocked to see that you had cancelled my order without my consent and initiated the refund. I had again put an email stating that i never asked for refund instead i had only asked for delivering the product that I had paid for as mentioned in the message above but still no revert has been received. Today on 16/10/2022, i had called customer care and spoke to Shweta and Aditi who could not provide me with any proper response and kept saying we are looking into the matter. Also, they had kept my call on hold for good 15 minutes each. After wasting my time I was given an answer that we are processing your refund and are sorry for the inconvenience. To this i had again replied, ”I don’t want any refund, Just deliver the correct product that i paid for”. In response, i was again asked said that we are processing your refund and you can order the same product again. However, I can’t do that right now as the size is not available anymore. The issue regarding the size was also shared with your customer service executives but they said we can’t do anything and are sorry and also your refund is being initiated. Again, my order was showing cancelled without my permission. My question to you is, How can you cancel the order without my permission and when I’m asking you to deliver the correct product I’ve ordered then why can’t that be done????
Also, you have delivered the wrong product to me and now are easily running away from this situation and have harassed me to the level that i have lost all confidence in your services. You can check that I’m your elite customer and doing something like this to me is a very common thing at your end i suppose.
I once again request you to deliver the correct product at the earliest. Don’t cancel the order without my permission.

Regards
Charu Gupta

I ordered 1 t shirt and 1 jeans from myntra i got only 1 jeans t shirt was missing and that jean s was not that i ordered that was wrong item so i raised issue and they didn't resolved my issue pl, help

I had ordered a dress(street 9, beige colour) which was delivered to me on 23rd september by Myntra. I tried the dress out but due to quality issues i decided to return it. I requested for the return and it was picked up on 10th October. No tags were torn or anything that came with the product. I even preserved the package it came. After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check". I called up the customer care and they informed me that according to quality check "the product has been used". I can swear i have not used the product. Even the product which was returned back was in the original condition as it came. No tag was torn, no zippers were broken, there was no stain, no odour, nothing. It was perfectly new. It was very surprising to me Myntra would do such a thing. On top of that they are not refunding my money which is a Rs 1k+ costly dress. I have done shopping from other e-commerce sites and have never faced such a thing.

Now i feel like i have been cheated. Now i have a product with me which i don't want and not only can i not return back but my money has been taken and not refunded. In the app it is mentioned 30 days easy refund but I am not getting back my refund. Moreover i am made to go through false accusations and wrongfully cheated. What if it was a defective product? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! I want the refund.

My account registered with [protected] got hacked and my Myntra wallet money 5000 rs stolen due to poor security of Myntra.

I got a call at 7.24pm that my order got delivered to my given address. Since I wasn't there, I told him to give it to the hostel warden. To cross check I asked him the Warren's name and he even said sunita(our warden's name). But when i reached my hostel there was no parcel received by any of the wardens. I checked with them, they said no one came with the parcel at 7.24pm. But it is showing delivered on my myntra account. I tried calling on customer care numbers available on the site but no one is answering and half of them are invalid numbers. Kindly look into the matter and revert back.
My order was a men's watch of around 1, 500 rs. Approx.

I Ordered a Adidas Originals Tshirt from Myntra on 14th
Order ID # 1217633 [protected]
Product was loose I returned immediately when It got delivered on 15th same day itself it got picked up and after some time it shows that return on hold and product was sent to me today 16th oct 2022 delivery guy looked over the tshirt it was neat what I remember tshirt has a white collar it is somewhat dirty that delivery boy said today while returning the product to me when he did pickup we didnot see any such dirt delivery boy told you will get refund within 1 hour and product was sent to me back now I am not getting refund they have raised complain .
ISSUE DETAIL-IN[protected]

Hi, i had a account with phone number [protected] in name of Ron Agarwal and the account was having 803 Myntra credit points. After approx 20 reminder calls to customer support and sending 3-4 mails also my query is not resolved and now my account has been deleted by Myntra.
I want my Rs 803 back in to my bank account or either reactive my Myntra account with 803 credit points

Myntra canceled my order of noise watch

I have returned an item which was picked up on 19th September 2022 but I have not yet received the refund for this order (return id - [protected]

Order No.[protected]-6046803
Return Id. - [protected]
I ordered a Wildcraft Unisex Black Lunar Laptop Backpack on 02 Oct 2022 and requested a return on 03 Oct 2022 because of quality issues. They asked me to self-ship the product so i send it by DTDC courier and the product is delivered to them on 12 Oct 2022, Then I got a message from Myntra that the return has been put on hold and it failed the quality check. When I contacted customer care they said the price tag is missing, then i told them that i have pictures of product with price tag attached to it before shipping the product, then they told me that product was damaged, then i told them product quality is the same reason i returned this product. After that, they ask me to wait for 48 years. even after 48 hours, i got no update from Myntra. neither i get replacement nor refund of this product.

I returned a product as they shipped the wrong product and no exchange offer was there. They took the product and did not initiate refund, customer care team is useless. No action taken. Please help

I have ordered a product from myntra (Tracking no: MYNP[protected]) on 29th sep 2022. the expected delivery date is 7th oct 2022. but the item is not delivered yet.i have raised a complaint regarding the issue but they have closed the ticket with out any resolution again i have raised a complaint today but the customer support executives are not giving proper response. i need an immediate resolution on this issue.

I order a Samsung Galaxy Watch 3 on 2nd October 2022 which was supposed to be delivered on or before 7th Oct 22. Today is 14th, but still product has not been delivered. Complaint has been raised on 8th Oct regarding delayed delivery. Every alternate day I contact Myntra customer care service but they just say dont worry sir you will surely get an update. Keep patience. What the hell ?? I had patience for almost 8-10days. Hut still they want me to keep patience.
Order number and details are attached.

I ordered a black ribbed tie up choker neck regular top with order number[protected]-3904601 from Myntra. And when I received the cloth on 23/09/2022 it was unstitched from back and was of plus size. I had to leave for a meeting same day so I requested a return after coming from the meeting. I raised the request within return period of 30 days but the Myntra team denied my request saying that my the cloth failed quality check even though...