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Myntra.com Complaints & Reviews

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Updated: Jul 8, 2026

Complaints 9996

Resolved

824

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9172

Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Myntra.com reviews & complaints page 435

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Address: Meerut, Uttar Pradesh, 250001

Website: Myntra

The courier department is oathetic over here they bring down the order but the payment method is ridculous there swipe machine are not authentic and then they blame the customer there card is not working properly. The card with which everyday transaction is done. They do the same thing everytime. Courier department like this should be banned who make fool of the customers

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Address: Shimoga, Karnataka, 577201

Website: Myntra.com

Order number:[protected]-0901203
I ordered 8 dress materials. They were to be sent in 2 shipments. I received the first shipment correctly. But in the second shipment, instead of 4 dress materials, i got only 2, and those 2 were not the ones i ordered. I have already called thrice and spoken to 3 different people. They have initiated refund for 2 dress materials, but nothing has been done for the other 2. I have already returned the 2 wrong products that i received. How many times to call customer care and repeat the whole story to each new person? What should i do to get the refund of the remaining 2 dress materials?? I am very disappointed with the follow up. I was very happy with myntra service. But now, my opinion has changed. Please follow up my problem and refund the amount for the remaining 2 dress materials.

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Address: Solapur, Maharashtra, 413401

Website: Myntra

I didn't receive delivery of[protected]-9923303. I received a message that delivery was myntra was unable to deliver as cosignee was not present. But it's absolutely false claim by myntra site. I really didn't expect such carelessness by top sites like myntra. I was in home all day waiting for the order. But was really shocked by the SMS . I really expect quick action from myntra

Myntra.com customer support has been notified about the posted complaint.

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S

Sankar Praharaj

from Asansol, West Bengal

May 30, 2017

Sir I have booked a formal shoes on it dt 7.5.2017 and payment made through online from my account â‚¹1510.But till to date I haven't received the item or any message.please ensure to send.

A

Asif Akbar

May 30, 2017

I still didn't recieved my refund of shirt i orderd from myntra, my order no 22573895

A

Asif Akbar

May 30, 2017

I still didn't recieved my refund of shirt i orderd from myntra, my order no 22573895

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Address: Mumbai City, Maharashtra, 400006

Website: MYNTRA

I have order 2 goods for which i have to exchange it due to size. But i cannot as at the particular pin code the exchange is not possible. You can return and get your goods at particular pin code but i cannot exchange it. How this is possible. Unnecessary harassment to the customer who are so regular, what should i do now. Returning means loosing on discount. Kindly solve my problem.

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A

Aravind Jayan Ambady

from Gharaunda, Haryana

May 29, 2017

I have ordered a sandal from you & it was out for delivery but the thing is that the delivery boy didn't deliver my product and that [censored] switched off his phone when I called wtf huh ..it is for the second time I'm facing this & please do take remedies for this..

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Address: Ernakulam, Kerala, 682306

Website: www.myntra.com

[protected]-8729103

I have ordered 9 items from myntra, i am currently residing in qatar. I ordered everything to correct address, they are saying that these things cant be delivered since address is wrong, i have also provided the number contact number, if there is any issue with address they can contact the number, not even calling to the number, they are asking me to refund the amount or reschedule the delivery. I need all my orders before 30th since im traveling back on 30th flight

Please do needful

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Address: 560067

Website: www.myntra.com

Dear sir
I ordered 4 items in myntra i return 2 products because of poor quality now 15 working days ago. Only one refund is done another product refund not credited in my bank account please make it fast its urgent. Other websites like amazon, flipkart are more comfortable to buy and return items, the last date says myntra customer support is 24/05/2017 but now no reply from there
Name : saheermuhmd
Mob : [protected]
Order no :[protected]-1434203
Return no : jack and jones shirt[protected]

Jun 7, 2017

Complaint marked as Resolved

Complaint solved

Myntra.com customer support has been notified about the posted complaint.

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Address: 400708

Website: [email protected]

Hi sir,

I m very much frustrated to type this email because of delayed in order of watch in online shopping of myntra.com.

Order no.[protected]-[protected]

I received a text message that i will get my order on 20th may 2017. I received a text message on 23rd may 2017 that order is out for delivery with a name of order carrier's name. Same day with a gap of a min i received message that order will be undelivered due to operational constrain. Today is 24 may 2017 i am not sure where my order is and why it is not getting traced. I will not recommend myntra to any of my colleagues, friends or relatives in my lifetime.

Poor customer service.

Why you have very poor service about delivery.???

I hope you understand criticality and resolve it as soon as possible.

Rgds
Giri gurav
[protected]

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Address: Srinagar, Jammu and Kashmir, 190010

Website: www.myntra.com

I have purchased "hrx by hrithik roshan men real indigo striped henley t-shirt" with code: 1284604, the t-shirt was delivered on time and other things was okay like packing, but on the next day when i wear this t-shirt and went to my office wearing that t-shirt, and after few hours it seems me the t-shirt was loosing it color and had destroyed my new pent by leaking t-shirt's color into my pent's waist area with blue color of t-shirt. As myntra says its customers that we deliver original products to its customer, that too written in packaging. So it totally cheating.
So both my pent which was i wearing the office day were gone wasted, by this hrithik roshan t shirt..
So please kindly look into the matter, as soon as possible.
Thank you.
Dated : 23rd may 2017.

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Address: New Delhi, Delhi, 110030

Website: Myntra

My email ID is [protected]@gmail.com I purchased heels from Myntra but it was a damaged product the day I received it on next day I made a request for return .As you can check my history I ordered a lot of products from Myntra but don't know from the last month wherever I purchased either it was damaged or shipped wrong products . Now they are saying they won't take it back n I have to bear the loss of 1700 . I was keep calling on Myntra help line no. They are saying they checked with quality staff the order was properly placed I asked them to send me recording where did you check but they said no we can't send you . This was the third time they did this to me but this time I can't ignore it . Please take an action against Myntra coz they started selling damaged products n this is same happened with my Frnds too .

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Jun 02, 2017

Updated by Gunjal777 I got a call regarding this but not satisfied coz they said they will call back whintin 24 hours but they didn't call after this

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Address: 175101

Website: www.myntra.com

My order no s this[protected]-1453401 I buy a show of roadster company from Myntra, s online shopping site on 10 may and I paid throughout my card and they send my order to DES-S[protected] courier service to delivered to me my order did not reached after expected date am waiting for 12 days and they not delivered to me I send many e- mails to Myntra, s costumer care service and support but also shocking they did not replied to me at all about my order and now am thinking that the company made me a big fool this is very bad experience . Myntra and his courier service is very bad please not buy any product from Myntra it's a bad greedy company.

Myntra.com customer support has been notified about the posted complaint.

May 21, 2017

Updated by Reketo Delivered my order or refund my money?

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P

Pratibha Sk

from Bengaluru, Karnataka

Jul 12, 2017

Gift coupon is unable to use.
They won't survive for long with such gimmicks of making money without customer satisfaction.. Such a fraud

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Address: 560068

Website: www.myntra.com

Dear sir
I ordered 4 items in myntra I return 2 products because of poor quality now 8 working days ago money not credited in my bank account please make it fast its urgent.other websites like amazon, flipkart are more comfortable to buy and return items
Name : saheermuhmd
Mob : [protected]
order no :[protected]-1434203
Return no : jack and Jones shirt[protected]

Jun 7, 2017

Complaint marked as Resolved

Complaint solved

Myntra.com customer support has been notified about the posted complaint.

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A

Anchal Bansal

from Ludhiana, Punjab

May 24, 2017

Dear sir,
I don't have an option of cash on delivery option. I tried it on different products nd their is only card or net banking payment mode. So pls I reqst u to available me a option of cash on delivery.
Thanks.

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Address: Raipur, Chhattisgarh, 492010

Website: www.myntra.com

Hello, i am lokendra kumar from nit raipur, chhattisgarh. Backdate on may 14th, 2017 i had ordered a product (Order no.[protected]-1207503, tracking no.[protected] hrx sleeveless tshirt worth of rs. 675, paid by online) as the product delivery date is may 19, 2017, but i didn't get any notification regarding product arriving or delivery. Also, i am not finding the current status of the product which was last updated on may 15, 2015. So kindly request you to sort out this issue.

Regards
Lokendra kumar
Mob no. [protected]

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Address: 560068

Website: www.myntra.com

Dear sir
I ordered 4 items in myntra I return 2 products because of poor quality now 8 working days ago money not credited in my bank account please make it fast its urgent.other websites like amazon, flipkart are more comfortable to buy and return items
Name : saheermuhmd
Mob : [protected]
order no :[protected]-1434203
Return no : jack and Jones shirt[protected]
Return no : Frenchconnection shirt[protected]

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Address: 400072

Website: Myntra.com

I have ordered three items which contained two slipper and a shoe.
this order was prepaid by me. but unfortunately two items of the cart was delivered but the remaining one item was not delivered.
As per the application the address was not appropriate, if the address was not appropriate how can you deliver the other two products.

Order No.:[protected]-8388303
Order Placed:Saturday, April 15, 2017

I had also called tot he customer care given all details they said issue will be resolved in days, which didn't happen.
a very bad and unsatisfactory consumer experience.

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P

pinky rathod

from Panaji, Goa

May 19, 2017

The app is not working properly
N I am not able to see items in bag n not able to place orders.

V

veeee

from Indore, Madhya Pradesh

May 22, 2017

Hi i am Raul and my ordered number is[protected]-6974801 i have just received my shoes its totally different one, however it should be new one i want my refund

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Address: 431125

Website: www.myntra.com

I had ordered my Pantaloons Boys Navy Sports Shorts. It was going to be delivered to my own address (431125) but I am not getting it on my proper address. As I need my order on this 431125 zip code but I had got the call today stating that you will need to take your order from this 431122 pin. As it is not possible for me to travel so long so I hope that you will clear this matter up and give me my order on proper address (431125) which I had given during my details. My Order Number:[protected]-8519003.

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Address: 400709

Website: Myntra.com

I purchased many clothes from myntra last month by using my debit card. I returned few items. I didnot get the return till date. I complained in myntra n they provided me the reference numbers eware of buying from myntra. They have provided me fake reference numbers as my bank says they have not recd any refund against it. Bad experience buying from myntra. 6100 is stillnot refunded.

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May 16, 2017

Updated by guptaparul Myntra is giving me the arn numbers for the below returns from the past one month. My bank says they have not recd any refunds against these arn.pls help me as 6000 is not a small amount. Old find below the order numbers n the reference number. I need justice. Both r blaming each other. Mantra is blaming icicle n icicle is blaming myntra. I feel the blunder is done by myntra as I m receiving credits n transfers from all other sites

Hello Parul,
I understand your concern with regards to the refund.
As per our records the refunds are successfully processed towards your source account.
104446956630913860703 4/19/2017 74766517109715917462397 Rs.1, 589.50 Done
104446956630913860703 4/21/2017 74766517111715041456840 Rs.638.08 Done
104389436488260325801 4/16/2017 74766517106715689224317 Rs.1, 044.10 Done
104389796335381151301 4/15/2017 74766517105714618492062 Rs.1, 430.52 Done
104389796335381151301 4/17/2017 74766517107715763313977 Rs.1, 440.75 Done
Please find the ARN numbers for the refund amounts, we would request you to contact your bank support team and share the ARN numbers in order to retrieve the transactions.
Kindly revert to for further assistance.
Regards,
Syed Salman | Myntra

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R

RJ Modi Point

from Raha, Assam

May 17, 2017

I already register to myntra through my mobile no. [protected] and my email id when i check it was wrong. I would like to change it to this email id. [protected]@ yahoo.in

A

Ashwin12345

from Tirunelveli, Tamil Nadu

May 19, 2017

Hello
I didnt get my ordered product from myntra .expected date is today . i paid it online.i am feared of my cash loss. I want it back .what should i do to get the product or refund the cash .

L

Lagan Kankane

from Hyderabad, Telangana

May 19, 2017

I baught 2 dresses and dint like them, so I returned them but I have not received the refund for the same.
The order details are as follows:
Return no.[protected]
Return no.[protected]

A

Archana Misal

from Pune, Maharashtra

May 19, 2017

I had ordered kurti from Soch brand, but after first wash some shrinked in size and some were faded.
Inspite of selecting a good brand, the quality was not at all good.
The kurtis were not in a condition to wear for the second time, after first wash.
We think that the clothings may be from duplicate brand.

S

Simanku pegu

from Guwahati, Assam

Oct 26, 2018

I made an order by credit card and cancelled it but no sign of credited refund

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Address: Pune, Maharashtra, 411057

I purchased navy active track pant.
After delivery next day I put return request.
Myntra pick boy saying we can not take this product.
Everything is there tag n all.
We have shown tag n all product is packed.
He was arrogant.
We can not reach and speak with customer care person n we can not email.
We should have rights to return the product if we do not like.
We should able to speak with Myntra customer care.

Please resolve this issue.

Order No.:[protected]-0240401
Mobile number [protected]

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Address: New Delhi, Delhi, 799001

Website: Myntra

I placed the return request on 11th may. I got a message the next day and even called the mentioned person who would be doing the pickup but he never came. The next day we got a message which apologised for not having executed the pickup and said that it would be done that day. But nobody came. It has been 4 days. I am never going to recommend myntra to anybody. Such kind of behaviour is not acceptable.

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Address: 791111

Website: Myntra

I had ordered for a trouser by honey pantaloons which i never got but d status shows it has been delivered. On 28th april i received a message saying it is delayed n on 28th itself it shows delivered. Filed complaint but no solution yet. It s harassment calling n sending email over n over again. This is very irritating. Order details are attached herewith.

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Website: mytra.com

My order no.[protected]-1159801 which has multiple shipment. First part is delivered 2nd part is shipped and another part missed its shipment date which was estimated on 10th may. Order delivery date is 14th may. My question is will i get my order on time or not? When will i receive my order? Please inform me if there is any change in delivery date.

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