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Myntra.com Complaints & Reviews

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Last updated Apr 3, 2024
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Myntra.com Phone Numbers

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+91 80 4354 1999
1208
958

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 437

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B
Bhakti2985
from Mumbai, Maharashtra
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Refund Pending

Address:Mumbai City, Maharashtra, 400013
Website:Myntra

Hi,
I am caling you guys from past couple of days, for my refund that is pending to be done by you for Rs. 1531.67. I have returned the product on 12th of December & have been continuously following up with you guys to get the refund done, but every time I am getting a reason "give 2 business days “and then nothing is been done. I called you customer care & the guy didn’t understood the query, so I asked him to connect me to a...
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Address:Bangalore, Karnataka
Website:www.myntra.com

Misleading, cheating, careless service, lack of cashless shoping, disrespectful with customers and lot more. Unfortunately, first and last and worst experience with Myntra. It's been 12 days since I placed order of one shirt and pant together. None of them has been delivered to me. Since last days I'm trying to contact customer care service, no satisfying response. Today delivery guy came with item, saying no card accepted, only cash. OK,...
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Priya Pradeep
from Mumbai, Maharashtra
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Amount not refunded since more than a month

Address:560068
Website:www.myntra.com

I had returned a Kurti with return reference number[protected] on 17th November 2016 for Rs.577.18 & another return made with number[protected] on 21st November 2016 for RS.737.45. I received credit of the second return, I.e for RS.737.45 on 1st December 2016 but till date I have not received RS.577.18. I have sent atleast 5 mails to myntra for the same.They gave me a RRN number on 14th December stating that according to their finance team...
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S
sathish panati
from Gauribidanur, Karnataka
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Order cancellation without informing customer

Address:Bangalore, Karnataka, 560066
Website:www.Myntra.com

Below is the acknowledgment for the delivery cancellation, today morning i have received a message from myntra at 10:30 am like the product is out for delivery. After 7:30 pm again i received a message like my ordered product got cancelled after several attempts of calling to my mobile number.

But the actual things happened is till now i didn't receive a call from myntra to call the product order, the question from my side...
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Address:Hyderabad, Andhra Pradesh, 500046
Website:www.myntra.com

It is with great dissatisfaction and anger that I am writing this compliant towards your delivery service, particularly, the irresponsible and unprofessional service of your company’s delivery personnel, named Ganesh Kumar Reddy. He is a liar, who tell the customers that he is coming in few-minutes time for delivery, but never shows up. He doesn’t pick calls, and when picked makes petty excuses, and finally cancelling the order by himself,...
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R
Rohaan Tyagi
from Delhi, Delhi
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Product not delivered on time

Address:New Delhi, Delhi, 110030
Website:Myntra.com

Delievery date is 27th December but I have not received the shoe ..i tracked the shoe status & I got to know that shoe is just shipped ...
I would like to know from last 4 days you guys have just shipped the product..😠
What's wrong with myntra this time.
I always buy product from myntra because of their good quality product & fixed delievery date...
But this time you guys yourself spoiled your image
br...
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N
Nidhi Kulashri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehavior by myntra Pickup represenattive

Address:Pune, Maharashtra, 411013
Website:Myntra.com

Hello,
I have been complaining on Myntra customer Care many times regarding this representative (Mainuddin Shaikh) who was assigned to pick up one of the items (Return Request[protected] from my home address. I have been calling him so that he can let me know when he would be coming for the pickup so that I am available at home at that time but he neither receives my call and even switches off his phone while I am calling. It is...
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R
rtimchen
from Dhekiajuli, Assam
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Very poor delivery

Address:797112
Website:myntra.com

Sir/madam,
I think this will be my third complaint cause no reponse has been made.I ordered a product on 16 december, my tracking no[protected], thinking myntra to be a good proper service i oredered the product but to my horror its very Bad, totally not worthy of online shopping today is 26 th december i was supposed to get my product on 24.No action has been taken so far. I do Hope You will at least deliver my product .
Thank...
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S
sanie_003
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not Refunded

Address:New Delhi, Delhi, 110060
Website:Myntra

I had cancelled a order in myntra beacuse of the customer care suggestion and they had asked to return me the money in 7-10 days but it has been more then 12 days but the money is not refunded still and they are saying that its my fault amd money is refunded to me but it is not true and i am providing a proof for it in form of the picture uploaded below.

Plese help me...
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S
Srishti Jenu
from Agra, Uttar Pradesh
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Cheating and no delivery

Address:Bangalore, Karnataka, 560067
Website:www.myntra.com

I have made an order of 6k plus on 12 th dec which i wanted to cancel 4 days after placing the order as the delivery date waa 30 dec too late for me, but ur customer care people fooled me and said it has been shipped cnt cancel, just return the order when it comes for delivery, since then no msg and delivery made, today i checked in app it shows order delivered on 19 and 21 dec without any message and order amt is also appearing less 5800...
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S
Sonu ebin paul
from Mumbai, Maharashtra
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Denied card payment

Address:Raigad, Maharashtra, 410206

Dear sir,

This is to inform you that your representative attempted for the delivery today but he was not having a POS with him, because of which I was not able to make the payment. So I request you to kindly reattempt the delivery with POS machine. It was so sad to let you know that, even your customer care executive was not able to make a satisfactory solution for this when I contacted over phone.

Looking for...
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V
Vivek Patil LION™
from Pune, Maharashtra
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Commitment failed

Address:Pune, Maharashtra, 411045

I am a regular shopper from myntra and have not faced any difficulties in past 3 years or so. But for my last 2 orders, myntra guys have annoyed me like anything. It is all about their deliverability. I had shopped items for my wife and thought that it will be delivered to me in time. Even i got the notification from myntra that my products are in town and will be delivered by end of the day. When the delivery boy was out for delivery, i...
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N
Neha M. James
from Gurgaon, Haryana
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Charged twice for a product

Address:Gurgaon, Haryana, 122002
Website:Www.Myntra.com

I have been charged twice with the amount 1312.99 for the same product on 13th of December. BIL/[protected]/MYNTRASHOES/[protected] & BIL/[protected]/MYNTRASHOES/Myntra.com for the amount of 1312.99. Order No.[protected]-3421601. The product is Carlton London women's black solid shoes. It's been over 7 Business days, please refund the extra amount of 1312.99 charged by you....
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H
hammer2169
from Aurangabad, Maharashtra
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Refund

Address:Bangalore, Karnataka, 440009
Website:Myntra.com

I have returned the sweatshirt Russell athlete, your agent picked up the product but I haven't got refund to my account it was almost more than 3 weeks, as per your policy you are refunding not more than 2 weeks.return no[protected].Myntra is good site for online shoppers, we did not expect such cheap service from you guys.Even I have tried to contact you but your telephone seemed to be always busy and tried to send email its too not working....
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A
Aruna Rawat
from Chennai, Tamil Nadu
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My product is not delivered and payment got debited

Address:110085
Website:Myntra.com

Hi Team,

Please help me out to get my product or my money back. I have ordered a product on 14th Dec 2016. It was expected to be delivered to me 17th Dec 2016. But some how thes guys did not delivered me the product. I am chasing to myntra customer care from the last week and they are not giving me satisfactory answer. My product & money of around 2018.36/- is with myntra only. Neither they are giving back my money nor they...
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Ś
Śømńåťh Şhâřmå
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Refused my complaint against missing item.

Address:122016
Website:www.myntra.com

Hi Myntra,

I bought an item name 'United Colors of Benetton Men White Perforated Sneakers' item id Product code: 1446524 and I made this transaction on 18th Dec'16 for Rs.2078. I regret to inform you that I have received my order on 19th Dec'16. When I opened my parcel I shocked because inside of box only one shoe avilabe. Thats mean i can understnd part of order was missing.

Post that I made call to customer...
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R
Rohit Varadkar
from Mumbai, Maharashtra
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Product was not delivered till date

Address:400703
Website:www.myntra.com

Every day in morning I get message for delivery of product but in afternoon I get message that product is unable to deliver.

The courier boy Amar Kunjir : [protected] is not giving delivery to the mentioned address.

Please note that I haven't reschedule the delivery.

Please take necessary action against the delivery boy so that other customers won't face the similar issues....
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Z
zini chaurasia
from Srinagar, Jammu and Kashmir
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Debited twice for the same order no. 1034214-8236024-6179203

Address:11085
Website:Myntra.com

I ordered three items worth 1437.79 from myntra on 21 december 2016 online.
after several attempts to pay online only once there was confirmation about the amount payment. but it is showing that the amount has been debited twice from my canara bank account. the photographs have been attached. kindly help out as they are not refunding.
after cancellation of order they are only refunding 1016. but the total amount debited is 2874.br...
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N
Nikhil Sharma nik
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After 2 hour my order is cancelled

Address:Durg, Chhattisgarh, 490001
Website:www.myntra.com

We regret to inform you that this order has violated our terms and conditions. Your open orders exceed your available cod amount limit. Hence we are cancelling this order. Request you to place your next order choosing online payment mode.

I ordered nike air jordan retro 1 basketball shoes, i completed my order, then after 2 hour muje mail milta h ki mera order cancel ho gya, about cod limit,
Kya ye he chiz order lene...
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Y
Yogesh_w
from Mumbai, Maharashtra
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Received a defective product

Address:Mumbai City, Maharashtra, 400042
Website:www.myntra.com

Dear Sir/madam,

I had purchased one pair of shoes from myntra company, when I received the oreder the outer packet was properly sealed but when opened the packet I have found that the box was not prooperly packed has normal transparent tape and found yellow stains on shoes which pictures here with I am attaching.

I immediately inform the company and shared all the required documents to them they tols me they...
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