Myntra.com Complaints & Reviews

So this is regarding a order i placed on 3rd Jan 2017, and was expected to be deliverd by 11thJan 2017. Its been a month now and still its not yet delivered. I contacted the customer care twoce, but didnt get any update from them regarding my order. This is unexpectable. Atleast if you are unable to fullfill my order, you should inform me or if there is any other cause.

I ordered one w kurta on myntra and I raised for a return for that product.
I raised minimum 8 complaints thru myntra customer care by calling them for picking the product after 4pm as this is my first purchase. Every time they will say as this time it will be picked after 4 pm but up to now its not done.

For giving the product they have courier service after 4pm but for pick up they don't have the service.

They mentioned in the mytra app as easy return I am suffering from last 20 days with first purchase.

I suggest every one don't go for myntra as there courier service is not acceptable at all.

Size of jeans is too large so i want to return that item but they refused because of a mark on jeans. The jeans was delivered on 29 jan at 7:00 pm. And returnig time is 39 jan at 12:00 pm but still they refused please help sir from this scam. Them item is as it as they delivered. They don't send proper size which was odered they send very big size. I really disappointed from myntra

We have not recieved the Order No:[protected]-2296801 from Myntra Inspite of multiple calls to Customer Care. What the ridiculous is Myntra site shows that product is delivered. How can it be shown as delivered when there is not Customer Signature. i havent recieved a refund neither any confirmation from there side. I would lie to escalate this to higher level

I ordered a black grey Harvard Charcol Blazer but i recieved Invictus Company blazer which is totaly differ from my order. I recieved it on 14 January. On 17 January i file a return request. Till than i am calling everyday at your phon no [protected]. Each day your exicutives satisfy me that my problm will b solved but result is zero. Ujjain Ecart Hub need a mail from you for picking the product. I called 10 times at your no and i have call record. if my problm does not solve whithin 5 days i will file my complain in consumer forum. Because after 14 Feb blazer will b out of return.

I purchased an expensive shirt for which I paid the amount by means of debit card but later on the item wasn't delivered nor I was refunded the amount even after complaining for a month to the cuatomer care.
No initiative was taken regarding the issue even after several complaints throughout the month.
I asked many a times to get the amount refunded since it was a prepaid order.

I had ordered a Libas A-line kurta (order id[protected]-1651101) from Myntra on 5th Jan 2017. It was supposed to be delivered to me by 16th January 2017. Every time I am calling, since 16th, they are saying "it will be delivered to you within 48 hours" but I haven't received the product yet. I have called 11 times, I have spoken to their supervisor, no one could ensure the delivery. They didn't even bother to inform me that the delivery of the product might get delayed. Instead once one executive told me that if the product is lost in transit then "we can't help it... its a human error". It is ridiculous to call them day after day and get the same answers and no action. Moreover their helpline is not toll free so m being charged more than Rs20 every time m calling them. Kindly help by taking necessary actions.

INCIDENT #[protected]
I returned a product with return id 20027680 because the product quality is very bad and the colour is mismatched. It is picked up by myntra courier boy on 8th January 2017. However, they put the return on hold mentioning that the product is used. they asked me to provide product picture and everything.

after all its been more than 20 days and I do not have any information regarding my refund.

wrote several emails to customer executives but they are not aware of the issue and asking more time.
this website is crap and fraud.

please help

I Raised Return Request for my unused product against Return Number[protected] . But when company's pick up boy comes to me he Denied for pickup and asked me to contact with Myntra Helpline . when i contacted on their contact no. then Myntra Helpline agent promised me that your product will be picked up soon (I have audio recording evidence for the same).

After waiting for a long time there is no positive response from there end so I try to keep following regarding my Complaint through Myntra email or telephonic helpline. But the response which I have got after so long time that your return request is cancelled.

Now they are telling me that this product can't be picked up as per their policy, if this thing is mentioned in their policy so why they asked me to send the images and why they promised me that your product will be picked up soon and you will get your refund.

I have sent them all the required images and now they closed my Complaint this is the highest level of harassment.

I had been order louis Philippe shoes on 5 January.After placing the order I got a message that your order deliver on 15.
Then again I got message on 15 that your order are delay and deliver on 20.However on 19 January Again I got message that because of some issue your delay on 22 January.Today is 28 January still I don't get my product.However I already paid for it.The product is not on cash on delivery.

Order No.:[protected]-3699201
Order Placed:Wednesday, January 18, 2017
Product Details
(Ira Soleil Black & White Printed Anarkali Kurta Set with Dupatta)
Black and white printed Anarkali kurta set with dupatta Black and white printed Anarkali kurta, has a notched mandarin collar, long sleeves, flared hem A pair of black churidar, has a waistband Black dupatta with contrast taping around the border.
FROM THE ABOVE DETAILS THERE IS NO BLACK CHURIDAR IN THE PACKING.
so i want a immidiate action for the short material

I have not purchased this item but came across it while surfing through some items. It's an anklet with a cross on it. I am amazed at how myntra even allowed this item to be sold on its site. It's offensive and should be taken down completely.

Infuzze Gold-toned anklet with cross-shaped danger by old by funfash. Product code is 1517825.

It was myntra sale day. I was browsing thought handbags and I saw one I liked. I ordered it in 2nd of Jan. It came to me on 6th of Jan. When I opened the seal I came to know it was damaged from some parts. I called the customer care, they said it will surely be exchanged once the product will be in stock and said for a wait period of 2 weeks.I was in touch with them in between. I then called them on 23rd saying I don't want the exchange as it didn't came in stock rather I would prefer a refund of my money. They said me to attach images of the detect and images of bar code. I did the same and after 2 days I got a reply saying it have been through proper quality check and the damage is not from our side and they even cancelled my return request. It was 1.7k bag and now I am stuck with a defective bag that myntra is even denying to return. If it would be my fault I would have accepted it. But I got a defective bag and now I am stuck with it. Please if anyone seeing this help me out.

Hello i got a response that the complaint is short, But the compliant is totally what i wanted to complaint about, plus it must be better for you as well to read and know the complaint quickly.. Any ways here is the complaint, My name is Sachin, I had purchased a trouser from Myntra, Order No:[protected]-9267403
Placed on Friday, January 06, 2017,

ITEM PICKED UP Return No is: 20614880
order was placed on Thursday, January 19, 2017

I had given the bank details either, yet their refund process has to take more than a week. Too much time. In Expanded description, It has been alot of time span i'm waiting for the refund, it shouldn't have taken such longer time to process it. Dull process and i expect it to be done in time, and not like half a month delay.

I have created a return request on 10th January 2017. I have contacted myntra executives 4 times till date as my return end date is being crossed. I have logged a complaint through call, but no use, still the products are not being picked. Everytime I call myntra executive I hear response saying that I won't need to call them back, but nothing happens.

Complaint id: [protected]
Order id:[protected]-7426603

Hi Team,

I placed an order of 1500 Bosini Jacket on 30th Dec 2017 and Mynra commit to placed on 11th Jan but i didnt get the same, again they gave me date19th and again i didnt received and they gave me 24 with 400 coupan.

The problem comes here that they are not able to placed my order till todat 25th jan.

I wasted my couple of hours and more than 100rs on the call as well so i want from your side that either give me more coupan or give more discount on the same product.

I know this is very cheap that i am asking for 100 rs but you cant give me the price of my hours so just finr to the Courier team and also i want your response in the form of MONEY because you cant give me apart from that also please do not apologies otherwise to be very honest before 1st of feb you will get the 2 notice

1:Consumer Court
2: RTI

Thanks
Gaurav Dudeja
[protected]

December 30 I booked my order in myntra order no:[protected]-2442403... I received my ordered in 13 January... but the product is not good for me so I returned my order on 14 January return no:20267319... the problem is an still I am not receiving amount on my account... I paid the amount via debit card transaction... still I am not receiving my money on my account...

I ordered a sweater and a Jacket from Myntra.But I did not like both the items after its delivery.So I returned both the items.My return was picked up on 28/12/2016.. return no 19577525 and 19577483..but till now I am not receiving my refund Money..I am very disappointed.. request you to transfer my refund Money as soon as possible.. otherwise I have to make complain in

My name is Madhusudhan and I did an online shopping with Myntra on the 4th of Jan 2017. I logged in to Myntra with my gmail ID which is k.[protected]@gmail.com. I did some shopping and placed an order with my Gift Voucher and the remaining amount i paid with my credit card. After the payment, when it was redirected back to myntra i got a message that the transaction did not happen as one of the items which i ordered was Out of Stock. I immediately called the Myntra customer care and they told me that the amount to the Gift Voucher and the Credit Card would be refunded within 48 hours. It did refund back but only the credit card amount was refunded but not the Gift Voucher amount which is still pending. It's been almost a month now and still no response from the team. Could you please let me know when the Gift Voucher amount will be refunded back to my account?

Hello,

I am Alankar Patil

On 18th December 2016 I tried to make order on Myntra.com by name of My sister Smita Patil. I didn't get any message and neither my order get placed. But my Rs.1057 has been deducted from my account,
I have that entry of amount get deducted from my bank account.
Today is 25th Jan 2017. It's almost 38 days and they are still asking for more days.