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Myntra.com Complaints & Reviews

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Last updated Apr 30, 2024
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Customer Service Contacts

Myntra.com Phone Numbers

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+91 80 4354 1999
1209
959

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 438

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Z
zini chaurasia
from Srinagar, Jammu and Kashmir
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Debited twice for the same order no. 1034214-8236024-6179203

Address:11085
Website:Myntra.com

I ordered three items worth 1437.79 from myntra on 21 december 2016 online.
after several attempts to pay online only once there was confirmation about the amount payment. but it is showing that the amount has been debited twice from my canara bank account. the photographs have been attached. kindly help out as they are not refunding.
after cancellation of order they are only refunding 1016. but the total amount debited is 2874.br...
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N
Nikhil Sharma nik
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After 2 hour my order is cancelled

Address:Durg, Chhattisgarh, 490001
Website:www.myntra.com

We regret to inform you that this order has violated our terms and conditions. Your open orders exceed your available cod amount limit. Hence we are cancelling this order. Request you to place your next order choosing online payment mode.

I ordered nike air jordan retro 1 basketball shoes, i completed my order, then after 2 hour muje mail milta h ki mera order cancel ho gya, about cod limit,
Kya ye he chiz order lene...
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Y
Yogesh_w
from Mumbai, Maharashtra
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Received a defective product

Address:Mumbai City, Maharashtra, 400042
Website:www.myntra.com

Dear Sir/madam,

I had purchased one pair of shoes from myntra company, when I received the oreder the outer packet was properly sealed but when opened the packet I have found that the box was not prooperly packed has normal transparent tape and found yellow stains on shoes which pictures here with I am attaching.

I immediately inform the company and shared all the required documents to them they tols me they...
+6 photos
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F
frenil sopariwala
from Surat, Gujarat
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Debited the amount without knowing

Address:395004

The day we got the claim from the apollo health Munich, after few minutes the transactions took place, we disnt recieve the message from the company on our mobile phone and also from bank. Not from Myntra, it was ordered from flipkart, jabong, paytm, I want the details of the order number[protected] &[protected]-7148003
As its been given by Myntra company but i want the name or address where the product has been delivered, the...
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W
write2rajen
from Delhi, Delhi
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Did not receive my order product .

Address:Tonk, Rajasthan, 304502
Website:Myntra.com

Respectd sir,
I had placed a online order on myntra.com and paid for that they confirmed that they will complete my oder on my given address but i did not receive my order till now. My order no. is[protected], Placed on Thursday, November 24, 2016 / Rs. 683.59 / 1 item. Expected delivery date was friday, December 9, 2016. But i did not receive my product till now.
Please, i want to refund my money....
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U
Uditi
from Kolkata, West Bengal
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Agent did not let me avail the facility of try and buy

Address:700054

I had purchased a shirt and a belt which was delivered to me on 17th december, 2016.I asked the agent (Surajit Paul, Phone : [protected]) about try and buy facility. But he was in so much hurry that he just opened the pack and showed me the products. He did not let me try the product. I dont understand that whether your representatives does not have any information about the terms of the company or they purposely do such things. The screenshot...
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A
Ashish Khatri Adv
from Lucknow, Uttar Pradesh
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For not accepting return

Address:131001
Website:Www.myntra.com

Hi..This is Ashish Khatri Adv. from Sonepat and i have bought a reebok shoes from your company and i am a regular consumer of yours but this time i am so much disappointed because i have received a wrong product from that, what i ordered and when i did complaint then my request was denied many times from your company.Is that a way to treat a consumer and even i could not find a way to register my complaint. because there is no email ids of...
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A
ayushagarwal05
from Bengaluru, Karnataka
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Cashback is not reflecting in my account

Address:Bangalore, Karnataka, 560103
Website:www.myntra.com

Hi Team,

I had made an order on http://www.myntra.com/?src=logo

Order No.:[protected]
Order Placed:Sunday, October 23, 2016

and I applied a coupon for cashback but it doesn't came yet in "PhonePayWallet" or in "MyCashBack". Can you please move that transfer now, its been 55 days. Also if possible please provide transaction statements of PhonePayWallet.

-AYUSH...
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A
Ashok Deshiyan
from Hajipur, Punjab
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I didn't get any product

Address:560068
Website:Myntra.com

I never get product i ordered, but in order status its showing product has been delivered to my address...
And no one is responding to my mails..
I placed a wrong order on 9Dec, and i want to cancel it.but there is no option of cancellation in myntra.
So i dad to wait delivery to cancel the order at the time delivery..
On website delivery date is 24Dec.
But today 17Dec website is showing that my product...
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B
bubbles r
from Bengaluru, Karnataka
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Money debited but refund not yet recieved

Address:Bangalore, Karnataka, 560005
Website:www.myntra.com

I tried placing an order for shoes on 10th of december. Order didnt get placed but amount of Rs 2229 got deducted from my account.i am going on calling them from 10th of december .they always tell me that they apologise for the delay and they need more time.i am really tired and irritated.i sent them all the details and bank statement .everytime they say please wait and go on asking for more and more days.My email id is [protected]@gmail.com....
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P
pallavi07vaid
from Delhi, Delhi
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Refund not made

Address:New Delhi, Delhi, 110026
Website:myntra.com

Hi, my refund one of rs. 1201.61 and another of 1099 has not been made its been 16 days since the product have been returned.

Kindly look into this, initially the calling machine used to say the refund amount but now it says that the amount has already been paid.

Kindly confirm, i had been a consistent customer from a long time but cannot any more continue with such a case....
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A
amitkmr249
from Bareilly, Uttar Pradesh
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Roadster black sweater - full refund not initiated

Address:New Delhi, Delhi, 110030
Website:Myntra.com (app)

Before cancel this order i called on your customer care and theey informed me i will get full refund now i am getting partial refund. You did not refund me shipping charges for this. I have called 6th time today and all time your represent are disconnecting my call without any resolution. You provided incorrect information regarding the refund then why i should penalised for this. I nedd full refund as you promised previously....
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Address:Durg, Chhattisgarh, 490011
Website:myntra.com

I m writting this mail in here because the customer care no. Of myntra is useless. I placed a return request succesfully on 10th december which was picked up by the courier this morning at around 11:30 am (12th december).
But the problem is that i havent got any confirmation message by myntra that the item is being picked up by the courier, and it is still showing that the return request is queued. The return no is 19093991.
br...
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R
ritu441
from Delhi, Delhi
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Product code: 378227, order no. 146599053

Address:560068
Website:Myntra.com

I registered complaint about same product on Department of Consumer Affairs Ministry of Consumer Affairs, Food & Public Distribution Government of India site. there i have been suggested that there is no response from company.
While placing the order expected delivery date mentioned was 29 October 2016 which was changed to 1st November after placing the order saying it is the promised date. In all my previous order no such thing ever...
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U
Urvashee Gogoi
from Kolkata, West Bengal
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Return of order without information

Address:East Sikkim, Sikkim, 737132
Website:www.myntra.com

I had ordered a total of 6 items from myntra, all orders being prepaid, and was supposed to get the products delivered this week. The tracking facility showed them to have reached the place of delivery. However, the very next day I was informed that all items have been returned without my knowledge. I was in urgent need of the items and suffered a huge loss because of Myntra. I tried to call the customer care but they very rudely blamed me...
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M
mridul anand
from Delhi, Delhi
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Not exchanging my order

Address:New Delhi, Delhi, 110027
Website:Myntra.com

I ordered a white shift dress from mango(myntra) with order id :[protected]-8620701 i ordered medium but did exchange for small size. First of all the product that i recvd had few strings attached to the dress brown colour which could be easily removed by picking them uo as it ws nt coming out of the dress jst additional attached. I filed for exchange and support representative was very rude and started arguing that you have spoiled...
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M
Moinaz
from Delhi, Delhi
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Regarding refund of amount

Address:500032
Website:Myntra

Hi, I have returned a Bhama Couture Blue Printed Anarkali kurti on 2nd of Nov(Order number[protected] and registered mobile number [protected]) and the money was expected to be refunded within 10 days.I haven't received the amount. I have contacted customer care and she said that it is shown that the money is refunded.She even told she will be sharing details regarding the transaction.Could you please share the details asap.It's been more than...
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D
Dipyaman Halder
from Kolkata, West Bengal
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Order cancel without any notice

Address:Kolkata, West Bengal
Website:www.myntra.com

Sir,

I have ordered 3 shirts and 1 nehru jacket from myntra on 21 november 2016. My order no is[protected]. Though i have received 3 shirts, but i haven't received the nehru jacket yet (Mr button man brown sleeveless slim fit nehru jacket, tracking no. Ml[protected]). Now when i checked the order status it showed me “package has been cancelled”. What does it mean? I haven’t cancelled it myself.

If there...
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S
ssubramani
from Bengaluru, Karnataka
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Received an empty eyeglass box without the frames ordered

Address:560037
Website:www.myntra.com

Hi,

I have ordered for a tommy hilfiger eyeglass frame form myntra on november 23, 2016 with order id:[protected] with prepaid order thru credit card. I have received the package on 28th november 2016. But the package contained only the eyeglass frame box only without the frame.

Please see the attached photos of how the package has been received. There were 2 myntra covers which is very unusual since i have...
+3 photos
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R
rohitsharma7
from Mumbai, Maharashtra
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Non refund for damaged product

Address:New Delhi, Delhi, 110044
Website:www.myntra.com/ring/peora/peora-sterling-silver--rhodium-plated-ring/1034211/buy?src=search&uq=t

I purchased a product named "peora sterling silver & rhodium-plated ring (Order no.:[protected]" from "myntra" on 9th nov 2016 through online shopping portal. They delivered it on 13th nov 2016. And on 23th nov the ring got damaged. I registered a return complaint on 24th nov. They accepted the complaint and their delivery boy arrived to my location to pick up the product. But he said the product is used so he will not be able to accept the...
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