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Myntra.com Complaints & Reviews

www.myntra.com

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Updated: Nov 3, 2025

Complaints 9909

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818

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9091

Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Myntra.com reviews & complaints page 453

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Address: 122002

Website: Myntra.com

This is to bring to your notice that i have been sold fake bruno manetti shoes which were up for sale around independence day. The shoe quality is not good and also has a removable bruno manetti sticker which clearly shows that it is fake. Myntra should deliver what it promises online. Order id:[protected].
I am attaching the photographs of the shoe.

Hope to see my complain get resolved quickly.

+2 photos

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Address: 560075

Website: Myntra

Hello,

My order id number is[protected]
I got the message saying that my item has been delivered. I checked it with my neighbors also, no one has the item. I have already raised the complaint. I have already paid for the item. Either refund the full amount or make sure the product reaches me.
Kindly look into the issue as soon as possible.

Thanks,
Ankita

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Address: New Delhi, Delhi, 110009

Website: myntra.com

I odered a paint n mytra delivered me a top.. I open the packet in front of my associate sachine 2 ([protected]) its a request to mytra plz accept my return request regard the wrong product i m an old customer of mytra otherwise i leave it and complain further
I also made a return request bt it was cancelled
I m old customer of myntra so plz accept my complain otherwise i leave this site

+1 photos

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Aug 16, 2016

Updated by Sneha Ghanghas its fault of mytra staff so accept return request

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N

namazfuture

from Delhi, Delhi

Aug 17, 2016

I haven't get my refund, i was cancelled on 6th of august 2016, and many mail send to myntra, still they didn't give my reply.
I thought is it reliable company or not.
I am very dissapoint with it.i want take legel action against myntra

J

Jithin SaMuel ThaMpi

from Idukki, Kerala

Aug 18, 2016

Had ordered a jacket online and when the product was delivered it was discoloured and defected. the product was sent back and its been 14 days since the pick up and i still havnt got the cashback.

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Address: Bangalore Urban, Karnataka, 458441

Website: myntra.com

Hello I requested
a return on 4 August 2016 and till today its queued and they asked me to update the shipment details but there is no option available to do so.
And even the help line does not provide any information related to it.
And this 30 day return policy will end by the end of the month and what if the product is still queued till the deadline ends
As a customer i feel it's helpless in this situation.

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Aug 16, 2016

Updated by Dudley Stewart To the same complaint I would like to add that I shipped the return already if there is no action I will lose 1800rs because of lack of customer service and feedback from the company

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Address: Gurgaon, Haryana, 125055

Website: www.myntra.com

Sir I am Vishal Jayani my phone no is [protected]. My order was[protected]
And this package was rerun on date 02/08/2016 for id 15885285 pick by your men Mr Sandeep by receipt no[protected]. At that time of pick the package was unused or fresh as per your men. But as per ur current statement by customer care the men told me that package was used. Therefore no refund my payment till today . I request to you please interfere in meter and refund my payment

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Address: 411037

Website: www.myntra.com

The return was picked up on 2nd August'16 and it has been 14 days the credit has not been received. No option to speak to customer rep for checking the status. The service always has an issue while reversing the payment from the company. The item is in new condition and unsed with all packaging and tags intact. I am not sure the issue with the process.

Need my money back.

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Address: New Delhi, Delhi, 110033

Website: www.myntra.com

I had ordered1 roadster tshrt amount of 440₹. Which was delivered to me on 25/7/16. But product quality was not up to mark. So i packed it up again & returned. The item was picked up on 03/08/2016. Its been 13 working days & i have not received my refund. Return no. Is 15687919 i have sent emails to myntra & called them many times still i have not received any reply stating that return. Please look in to matter...

Sep 13, 2021

Complaint marked as Resolved

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Recently i have ordered one bag from myntra, (Almost a month ago) the day when the product delivered i observed the defects like dust and kind of old bag qualities, but still accepted but even after not using the bag so far when i just see the bag its hand is broken as shown in the photos.,

Really upset about the myntra's delivery of the product, in order to keep our trust on their products they should deliver the god quality and durable products to us.
Please do the necessary action and needful on this

Bitha. [protected]@gmail.com.

+6 photos

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Aug 15, 2016

Updated by pinky111 Recently I have ordered one bag from myntra, (almost a month ago) The day when the product delivered I observed the defects like dust and kind of old bag qualities, but still accepted but even after not using the bag so far when i just see the bag its hand is broken as shown in the photos.,

Really upset about the myntra's delivery of the product, In order to keep our trust on their products they should deliver the god quality and durable products to us.
Please do the necessary action and needful on this

bitha.[protected]@gmail.com

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Address: Indore, Madhya Pradesh, 453441

Website: Myntra

Ref Invoice No INV_[protected]/04 Aug 2016.
Destination Savita Datar, SUMAN, 10, Mandleshwar Road, Mhow - 453441, MP
Item Brand Name MODA RAPIDO, Item, KURTA, Size L, Color PINK,
Price Rs 899
NOT as per specification (This L size is actually XL size as compared to other L size items).
We had indicated this to be exchanged with same product SIZE M
Nothing heard from Myntra so far
If not available, we would like to return the product and buy some thing else with the credit

Savita Datar

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S

Shweta Tripathi Mishra

from Mumbai, Maharashtra

Aug 15, 2016

I have created return request 2 times but your delivery boys did not came to pick my item, moreover on it, they use to give reason that we were not available on home...how irresponsible

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Address: Bangalore, Karnataka, 110006

Website: www.myntra.com

My return was delayed becoz the delivery boy told that top containing poly was not there, actually when i opened my parcel there was no polythene my top was kept as it is in the myntra envelope... It was of people rs 700 and i want to return it... I even called customer care for continuous 5 days and waited for around 15 min. Daily but i was unable to talk to any customer care executives it's so frustrating after spending so much money the services are so worst that nobody is even responding to my mail...

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Address: Mumbai City, Maharashtra, 400049

Website: www.myntra.com

I had placed a return request for a product and suddenly on the day on which the same was to be picked up from my place, the request got cancelled on its own and the again i had to place a new return request.
Mytra has not refunded any money even after 30 days of the return of the order.
Mytra is flop site its products are substandard and doesn't even worth spending on the products it serves, and the service is also very slow.

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Website: myntra.com

I've purchased many item through myntra but now cash on delivery is not available on my registered id but when I tried through different phone and email address, for the same location, cash on delivery is available.this is the worst problem I've ever faced for online shopping.Please help me.This is not what I expected from this site.poor customer service provider.

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Address: Bangalore, Karnataka, 560068

Website: www.myntra.com

I got a refund for my order in the gift card and its been so many days they have closed the gift card option for payment. I contacted the company they said it would be activated on 31 july and then when i checked it was not available then they said on 1st aug then 2nd august. Then they said it would activate on 8th august due to some technical issues and till now it is not available and when i contacted executive he said 16th august and when i said its been so many days m waiting for this u r delaying them he replied so rudely that would can we do then? I also mailed them so many times but did not get a satisfactory response. I also complained several times against the quality of a product i ordered from them but i never got a reply in response to that order. This is really disappointing and disgusting.

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Address: 110010

I m very disappointed from Ur services. I have received 2 to 3 days late my order. when it founds unsuitable for me I make return but it owns declined and no body came to picked up.
I make it again return but it is too late and no body came to picked it up yet. U have make phone complain but no fruitful results.
Kindly look for the same by registered mobile no. On myntra

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Address: Bangalore, Karnataka, 56086

Website: www.myntra.com

Hi Team,

As pe the above subject I have taken shoes from Mintra but when I treid I got shoe bite I requested for return but I got negative feed back so Am thinking go for consumer court becasue shoe bite not due to size issue its due to not proper stiched so It product different not size issue so Please suggest.
Question Reference #[protected]
My id is [protected]@gmail.com

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Address: 474005

Dear Customer Care services,

I had ordered many products from Myntra.com but most of the times delivery man can not call me single times and after 1 or 2 days i receive mail that my order has been cancelled.
So i would like to request you next time my all order of Myntra.com should come from "Delhi Very Courier" because their service is good.

Thanks
Amity University, Gwalior

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Address: 560067

Website: Myntra

Very poor service of myntra …i purchased 5 products from myntra order no[protected] and when i received the packet i was shocked to see here was 4 product and 1 product was missing also the outside packing was tempered immediately I informed to the customer care and also communicate by email but they declined my complaint it’s very pathetic service of Myntra I didn’t expect this

Thanks
Yogesh
[protected]...

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Address: Bangalore, Karnataka, 560068

I've ordered a 2 phants from myntra.Com one was good but the another one was very poorly made and quality was terrible. It was just a simple phant but it did cost a lot just because it was a pepe jeans phant. It was a birthday present for my brother so i really did not mind the price. When it arrived it looked.

The product shipped as early and not accepting return, actually the product was delivered but shipping status is not yet updated, so i am unable to return the product.

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R

Rubab Chaudhary

Sep 1, 2020

I have ordered olive green puma shoes and my order was delivered two days ago.it is of worst quality fake product, I want to return it but status is still showing shipped. I have waited for 48 hrs but status has not been updated yet. Now they have blocked my registered number, I am unable to create call back request

Shipping status not yet updated, unable to return - Comment #3728765 - Image #0

Shipping status not yet updated, unable to return - Comment #3728765 - Image #1

N

Neha Shan

Nov 3, 2021

I recieved my order from myntra ie order no.[protected]-8425003 yesterday ..But the shipping status has not been updated yet due to which I am unable to return the product ..Kindly update the status so that there will not be any kind of inconvenience in returning process

Shipping status not yet updated, unable to return - Comment #3916494 - Image #0

Shipping status not yet updated, unable to return - Comment #3916494 - Image #1

Shipping status not yet updated, unable to return - Comment #3916494 - Image #2

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Address: New Delhi, Delhi, 110085

Website: myntra.com

I have not received my refunds on returns made to myntra.com

+1 photos

Aug 10, 2016

Updated by Sundeep Gogia I have not received my refunds on returns made to myntra.com

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Address: Pune, Maharashtra, 411057

I cut the stickers and wore it but later found that there is a prominent white patch in the front adjacent to the zip. I am clueless what to do as i don't know whether i am eligible for exchange or not as i had taken out the price tag and other stickers. Please help as i am looking forward for a better response like amazon else bye bye myntra forever.
[protected]@gmail.Com is my registered mail id with myntra

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M

Mc Manu

from Bengaluru, Karnataka

Aug 12, 2016

Give me my cash refund

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