Claimed

Myntra.com Complaints & Reviews

1
Updated: Nov 3, 2025
Complaints 9909
Resolved
818
Unresolved
9091
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Myntra.com reviews & complaints page 51

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shivani Jhanwar
Sep 1, 2022
Report
Copy

Date: 3rd of August
Mobile Number:[protected]
Name: Shivani Jhanwar

I was expected to get refund for my order named as "Hydes and Hues Men Black Solid Formal Loafers" which I order on 28 July 2022 and cancelled it on 3rd of August 2022. I have not received my refund yet.

If Myntra have process my refund then I need the debit bank statement so that I can share that with my Bank.
Myntra.com customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vasu bhalla
    Sep 1, 2022
    Report
    Copy

    I ordered 4 jeans. 2 got delivered but 2 of those got cancelled by myntra itself without my permission
    Myntra.com customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Deena vincy
      from Thanjavur, Tamil Nadu
      Sep 1, 2022
      Report
      Copy

      I've ordered two guess wallet worth of 11600. Package was tore and was sticked with a cello tape. When I saw the parcel it was torn from
      one side and was sealed with white tape.
      When I opened the parcel one item was missing from my parcel. Only one item was there another was missing inside. Immediately I called to the delivery person he has not pick up my calls then same day aftn I called to customer person they told me to wait till Sep 1st 2022 then before a day I got a message like my pblm has been resolved and they have closed my issue. Immediately I called them they told of reinvestigating but after reading all reviews of missing product I don't have a hope I'll get my refund or missing product back. I need to take this issue with a higher priority to take to consumer court. Can anyone help me with my issue?
      Myntra.com customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        Ishu.Bhardwaj
        from New Delhi, Delhi
        Sep 1, 2022
        Report
        Copy

        Hey Team,

        I wanted to raise a complaint against Myntra team as they have cancelled my 5 orders from their end. It was 4 Levi's jeans and 1 Levi's t-shirt.
        I have been talking to the customer care of Myntra and they're just saying it's because of their technical glitch and making fool of customers.
        I want the same product for same price but they have given the me 300 points instead of order value of approx Rs. 10000.

        I want to put up a complaint against the Myntra, either need all the products I've ordered or the total product amount.
        +1 photos
        Myntra.com customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          singhnavpreet129875640
          from Jalandhar, Punjab
          Sep 1, 2022
          Report
          Copy

          Address: Jalandhar

          I ordered a shirt from Myntra but it was not the actual shirt so I am request to return it back but I haven't received my payment yet kindly I want can't want my payment backIn my bank account
          +1 photos
          Myntra.com customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kavindra Narwariya
            Sep 1, 2022
            Report
            Copy

            Address: Gwalior Madhya Pradesh

            Order I'd 121229921616367795701
            Rejistered no. [protected]
            Product asisc shoes
            Email- [protected]@gmail.com

            — Unreasonable deactivation of myntra account
            Kavindra
            from gwalior MadhYa pradesh

            August 23, 2022

            I have a Myntra account which I use regularly. One day, I tried logging in to my account and found an error that "this account does not exist" which was active a few days back as I had made an online purchase. I contacted customer care who registered a complaint. Then I get a mail saying I have violated fair usage policy. (Attached screenshot). I again contacted the customer care asking them to specify the exact reason. But they did not specify and instead told me that I will get a call back from their senior executive. The call never came. I again contacted customer care a few days later. That time the customer care executive told that the account has been deactivated for security reasons and again not giving the specifics. After all this they still send me promotional and marketing messages on my registered mobile number. I asked them to send me my account transaction history & myntra credit ledger and asked them to return pickup product nd transfer my funds back to my bank account. They till now have'nt taken any action on this.
            +1 photos
            Myntra.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              manvendrarc
              from Karnal, Haryana
              Aug 31, 2022
              Report
              Copy

              I order 5 Jeans and 1 Shirt from Levis Branding. Some of the order were 2 day deliveries but just a day before delivery they cancelled my order on their own saying that it was out of stock! But when i checked it, and it was AVAILABLE at much higher price. Why Myntra is scheming in such a way? In fact I’m an Insider member! I am totally disappointed in Myntra Service towards its customers! Also i am not able to connect to their executive personnels! This is totally unacceptable.
              Myntra.com customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ArjungopiTv
                from Malappuram, Kerala
                Aug 31, 2022
                Report
                Copy

                Website: Myntra

                I have purchased a product from myntra when I receive the product it was small I try to exchange the product they were telling like it's non returnable product, I contact with customer care they were no reponding properly and their behaviour was also not acceptable for me. There were not mentioned as non exchangable in the product details.
                Myntra.com customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  YaminiSweety
                  from HYDERABAD, Andhra Pradesh
                  Aug 30, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli Bommanahalli Bangalore Urban District Karnataka India 5

                  Hello myntra
                  I am your oldest consumer and you can check all my old orders.
                  I was having a faith of having best relation between your company and a customer
                  But it is very sad to say that from past 1 month I am trying for a replacement of my order which I ordered from myntra itself
                  I ordered a pair of shoes but one of them got torn off within a week so i want to replace it but none of them is listening to my concern and calling in return

                  Please help me asap
                  +3 photos
                  Sep 5, 2022
                  Complaint marked as Resolved 
                  Myntra team has initiated a return request and refunded the amount after process is completed. This complaint was resolved within 2-3 days. Thank you Myntra and consumer complaints website.
                  Myntra.com customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rajatkalra
                    Aug 30, 2022
                    Report
                    Copy

                    Address: A 21 Shyam Nagar Okhla Phase 3, South delhi

                    I ordered pair of Jean of here&now brand on 29th August 2022. Delivery boy didn't inform me about parcel delivery time that when he did so. I wasn't aware of my parcel as I didn't get any call from agent end. At evening, I called him then he talked like nonsense, said what if I didn't inform you, go and take your order, I put that somewhere. Is there no sense to talk to customers. Absolutely Shameful act by myntra. Shut down your operations ASAP, no wonder companies like these disappear like fart in the air.
                    Myntra.com customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anmol1706
                      from Bijnor, Uttar Pradesh
                      Aug 30, 2022
                      Report
                      Copy

                      Exchange put on hold due to Price Tag Missing

                      Recently I ordered Dress Berry Women Mauve Woven Design Slip-On Sneakers from the Myntra app with tracking no. ML[protected]. I liked the shoes but due to size issues, I decided to put them in exchange. The first-time exchange took place without any problems (As it came with the price tag but the second time, they declined the exchange and put my shoes on hold saying that the price tag was missing.

                      I obviously can't create the...
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      P
                      prerna avijit singh
                      from Bengaluru, Karnataka
                      Aug 30, 2022
                      Report
                      Copy

                      Complaint ID - IN[protected]

                      I have raised 2 return requests, one for dress and one for earring. courier person came for pickup and only asked for dress.when I enquired about earring he said he does not have any such pickup information.I told him this is happening every single time with jewellery return.Courier guy said he does not have any such pick up detail and later I got "return onhold " message .
                      What is wrong with Myntra, This issue is happening again and again. How you got to know that the product is damaged without coming for pick up and moreover the product is not at all damaged and in good condition.
                      Pathetic service.Highly dissapointed.I immediately called customer care and asked them to connect me to courier person but they did not do that.New scheme of Myntra for making easy money from customers.shameless
                      Myntra.com customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        I
                        itsayinghere
                        Aug 30, 2022
                        Report
                        Copy

                        Address: SASRD, Nagaland University, Medziphema Campus

                        Until some days ago myntra used to deliver in the pin code area 797106 but now it suddenly stopped. Please start delivery there again as my college comes under the area and I think lot of people are in the same situation as I’m.
                        Myntra.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          ritesh271
                          from Durgapur, West Bengal
                          Aug 30, 2022
                          Report
                          Copy

                          MYNP[protected] not delivered at promised date after giving assurance that it would be delivered at promised date. So bad service from
                          Ekart and Myntra.
                          Myntra.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kartik1211
                            Aug 30, 2022
                            Report
                            Copy

                            I ordered sliders of ₹1516 from myntra i rcvd diff product when i return this product i didn't rcvd my refund in my bank acc from myntra and myntra is telling mu refund is proceeded but my bank is denying it all ... big fraud done by myntra wd customers
                            Myntra.com customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              NandiniMukherjee
                              Aug 29, 2022
                              Report
                              Copy

                              On the 9th of April, Myntra apparently initiated a refund of amount 749 rupees for a returned pair of shoes but I have not received the amount on my side. I paid via Paytm wallet, and have checked my bank transactions as well, the refund hasn't been processed on my side in either of them.

                              Myntra claims it's with Paytm and has given me a reference number for the apparent refund. I don't know how to proceed further to get my money back. I've already tried contacting Myntra multiple times saying I have checked my transactions and yet not been refunded.
                              Myntra.com customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                6
                                6396
                                from Bijnor, Uttar Pradesh
                                Aug 29, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Corporate OfficeMyntra Designs Pvt. Ltd.Buildings AlyssaBegonia and Clover situated in Embassy Tech Village,Outer Ring Road,Devarabeesanahalli Village

                                Order ID[protected]-9692803 wrong shirts received(all shirts is pickup but refund not received)
                                order date 8 August 2022
                                Delivery date 10 August 2022
                                Pickup date 17 August 2022

                                Wrong shirts received I order Raymond brand but highlander brand all 6
                                shirts delivered mytra 1 packet delivered of 6 shirts

                                Tracking Id :

                                ML[protected]

                                Return is already pickup but refund not received all return Id mentioned in
                                this email

                                Return Id

                                [protected] 1554.26

                                Return Id

                                [protected] 1150.85

                                Return Id

                                [protected]. 1300.72

                                Return Id

                                [protected]. 1450.59

                                Return Id

                                [protected]. 1507.13

                                Return Id

                                [protected] 1239.45

                                So please give my refund *8203.00*

                                +[protected] and this mobile number your team provided for pickup
                                +[protected] and this mobile number of Myntra also

                                All returns is pickup already this all number is courier services of Myntra which pickup packet of return but when I call to Myntra he said no one picked up I want high complaint all number I provided in this mail is all Myntra delivery boy mobile numbers
                                [protected],
                                secound number [protected]
                                This boy is pickup all shirts 17 August 2022 time 5 pm evening but this boy
                                not call me he come to shop and pickup packet 17 August 2022

                                I earned Harden money but Myntra does not give my refund back / my shirts back I want my Raymond company shirts/ my refund back to me
                                Aug 29, 2022
                                Complaint marked as Resolved 
                                Hello Rajeev khanna! Your return is out for pickup on Wed, 17 Aug Our associate (+912248964292) is on his way to pickup your product today. CALL OUR ASSOCIATE Use the pin number 6395257957 if prompted while calling. Email id [email protected]
                                Myntra.com customer support has been notified about the posted complaint.
                                Aug 29, 2022
                                Updated by 6396
                                Return Id

                                [protected]

                                Return Id

                                [protected]

                                Return Id

                                [protected]

                                Return Id

                                [protected]

                                Return Id

                                [protected]

                                Return Id

                                [protected]

                                This is all return IDs which is pickup by Myntra company
                                Aug 29, 2022
                                Updated by 6396
                                Why resolved take a complaint
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dinesh vickey
                                  Aug 28, 2022
                                  Report
                                  Copy

                                  I brought product of sweater in myntra but product as on time but one swtaer is colour is fade and mismatch so I return the product but delivery agent collect all three Product he know which detail of return but he collect all three product almost three days completed still now he not return that swaeter 2 nos very worst service my number [protected] myntra pls take action against that I also inform that person 3 times in day still now he not return
                                  Myntra.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    The_a_gupta
                                    from Kolkata, West Bengal
                                    Aug 28, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I've placed an order recieved it on 23rd and it was a used + damaged+ wrong product and then I've contacted customer care and placed for return next day delivery boy came and didn't picked up the order and now it's been 6 days my order has not been picked up yet . Daily I'm getting the message that my order will be picked up today bt then they cancel it and when I've contacted them by the number given by Myntra then the said they'll not come to pick my product. I've complained so many times but they're not giving any solution just extending by days and I'm just waiting. I'm a student I've bought it with my savings and neither they're picking nor refunding
                                    +1 photos
                                    Aug 28, 2022
                                    Complaint marked as Resolved 
                                    They're not doing anything. I've only called so many times and they're just delaying it and telling me to wait and wait . The order is approved for pickup but they are not sending proper information to delivery boy and telling them to pickup I've also called the delivery boy form the number provided by Myntra but they said they'll not come to pick my product and this also I've mentioned yet there's no solution and my product is not picked up yet. They're just giving me dates since a week and telling me to wait
                                    Myntra.com customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kavindra Narwariya
                                      Aug 27, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Adityapuram gwalior Madhya Pradesh

                                      Hello myntra
                                      I am ur oldest consumer
                                      I was having a faith of having best relation between ur company and a customer
                                      But it is very sad to say that from past 11 days I am trying for a replacement of my order which I ordered from myntra itself
                                      I ordered a pair of shoes but because of color and quality issue I want to replace it but no complaint authority is listening
                                      Please help me asap
                                      Otherwise
                                      I am going to sue your company
                                      And will make ur owner as a party...

                                      Kavindra narwariya
                                      Lawyer
                                      Supreme court of india
                                      Aug 30, 2022
                                      Complaint marked as Resolved 
                                      regarding my shoes Hello myntra Mera product orginal condition me aaya hai me quality issue ki wjh se usko return kr rha tha lekin Myntra delivery agent ne pickup krne k liye mujhe koi contact nhi kiya or hold prr diya attempt krke wrong nd fake product daal diya jis wjh se mera account blacklist kr diya gya ...me 15 din se Myntra costumer no.or manager se baat kr rha hu lekin meri koi help nhi huii ...sir me req kr rha hu mera product pickup krwa lijiye mere pass original product hai, bill, MRP tag bgera sb hai ...
                                      Myntra.com customer support has been notified about the posted complaint.
                                      regarding my shoes

                                      Hello myntra
                                      I am ur oldest consumer
                                      I was having a faith of having best relation between ur company and a customer
                                      But it is very sad to say that from past 15 days I am trying for a replacement of my order which I ordered from myntra itself
                                      I ordered a pair of shoes but because of quality issue I want to return it but no complaint authority is listening
                                      Please help me asap
                                      Otherwisebr...

                                      Dear sir mujhe correct product mila h original condition me bss thoda quality issue hai jis wjh se me usko return kr rha lekin aapke delivery agent ne mujhe Bina contact kiye attempt kr diya hold prr daal diya or wrong nd product bolkr mera pickup nhi kiya or mera Myntra account blacklist kr diya me sir aapse req krta hu mera pickup bna dijiye.. mere pass original product h bill, box h, MRP tag bgera sb h

                                      Regarding my shoes order replacement - Comment #4044093 - Image #0
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit